---
title: "RallyUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is RallyUp the right Fundraising solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/182398/RallyUp/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

RallyUp

4.7 (62)

[View alternatives](https://www.capterra.com/p/182398/RallyUp/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of RallyUp

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

MT

Mira T

Development AssociateNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“Our first time around, I had confidence using RallyUp because they were available to answer my questions and the fee model made sense for my organization that was trying something new.“

September 4, 2026

CJ

Carly J

Administration Assistant Automotive, Self-employedUsed the software for: 6-12 months.

“After successfully running a few fundraisers they froze our current fundraiser with zero warning and zero explanation, I didn’t find out until users could not purchase tickets and I followed up RallyUp.“

March 6, 2023

ES

Elizabeth S

Director of EventsInformation Technology and Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“From start to finish, RallyUp provided a user-friendly, customizable, and visually engaging experience that energized our attendees and helped us raise meaningful support for our selected charity.“

April 30, 2025

DF

Deborah F

Fundraising Coordinator Music, 11 - 50 employeesUsed the software for: Less than 6 months.

“I had considered another fundraising platform but had to wait for the help desk to respond to a simple question for more than 2 days. “

December 7, 2022

ES

Elizabeth S

Director of EventsInformation Technology and Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“What stood out most was how intuitive the platform was, both for our team on the backend and for our attendees participating in the fundraising activities. Whether it was the raffle setup, silent auction, or donation campaigns, every feature was easy to configure and ran smoothly during the event.“

April 30, 2025

KH

Kelley H

Vice PresidentFund-Raising, Self-employedUsed the software for: Less than 6 months.

“The hardest part was getting a Stripe Account set up and connected to Rally UP. “

November 29, 2022

ES

Elizabeth S

Director of EventsInformation Technology and Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“They guided us through the process and ensured everything was tailored and polished for a professional, seamless experience. While this event wasn't for profit, we’re proud to share that our chosen charity truly benefited from the generosity of our attendees, and RallyUp made it all possible.“

April 30, 2025

DS

Denise S

Volunteer LeadNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“When we did an online craft fair fundraiser, were not able to customize taxable and non-taxable items.“

December 15, 2021

## Showing most helpful reviews

Showing 1-25 of 62 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Development Associate  
Used the software for: 1-3 years

### "Recommending RallyUp for your next campaign"

September 7, 2026

5.0

I have used RallyUp for two sweepstakes campaigns and have had a very positive experience both times. It is easy to use and I was very impressed by their support services when reviewing our campaign before publishing. Our first time around, I had confidence using RallyUp because they were available to answer my questions and the fee model made sense for my organization that was trying something new. It turned out to be very successful.

Pros

RallyUp is incredibly easy to use and looks very clean from a donor-view. Their team is quick to respond and very thorough.

Cons

I see no major downsides to using RallyUp. I wish it integrated with our CRM, but uploading gifts and donor data is still very simple.

Review Source

R

Reviewer  
Fundraising Chair  
Used the software for: Less than 1 year

### "Smooth to work with"

August 20, 2026

5.0

My experience will Rallyup was very smooth. I was ableFundraising is stress on it's own, Rallyup's platform made the process easier.

Pros

That the overall learning curve for adapting to the software was easy and that there was a back way to add outside donation. When working with older populations, they my not be as amenable to entering CC info.

Cons

Would have liked additional templates for campaigns. I felt like the options were limiting in regard to those of us that are not graphic design experts.

Review Source

R

Reviewer  
Secretary  
Used the software for: 3-5 years

### "Best Raffle Platform Ever!"

August 6, 2026

5.0

Our non-profit uses RallyUp for fundraising raffles. We do multiple raffles each year, we’ve raised thousands of dollars and it hasn’t cost us a dime. How can you beat that?

Pros

It’s so easy to use, it walks you through the process step by step. Once you create an experience you can simply copy it and modify it to create your next experience. You’re up and running in minutes.

Cons

There’s really nothing I don’t like, it’s a great platform all around! It’s cost effective, easy to use and very powerful.

Review Source

R

Reviewer  
Communications and Administrative Director  
Used the software for: 1-3 years

### "Simple and effective"

January 6, 2022

5.0

As a nonprofit, we appreciate the options to allow ticket buyers chip in a bit extra to cover the cost of using RallyUp. We have yet to need to pay RallyUp directly!

Pros

As a tiny nonprofit, we don't have the staff to implement a complicated silent auction or raffle. WE have used RallyUp for our annual raffle twice now, and find it easy-to-use and effective, for both back-end use and our ticket buyers. There are lots of ways to customize the raffle and getting paid was easy.

Cons

Sometimes the back-end interface was a bit confusing. It wasn't obvious how the items you are editing are going to appear on the final screen, so there is a bit of back and forth to get everything just right.

Review Source

R

Reviewer  
Director of Development  
Used the software for: Less than 1 year

### "Director of Development "

May 15, 2025

4.0

Overall, for my first time using Rally Up it went okay. I am guessing my second time around will be a little easier and I definitely have a better understanding of the platform.

Pros

The online chat was very helpful. The simplicity of the platform and it is free.

Cons

Punch-A-thon pledges not charged immediately when punches were entered. Reports when you finalize, it was challenging to find out those boxers that we have not entered in punches. Being the first time, I would have liked to speak to someone from the beginning on how the punch-at-thon worked. What goes well and challenges, therefore, I could have been better prepared.

Review Source

R

Reviewer  
Pastor  
Used the software for: Less than 1 year

### "Do not use this platform for online fundraising "

January 27, 2020

1.0

Over all experience is Bad. Harder then it had to be.

Pros

Online platform for fundraising. Ability to incorporate other participants to help with fund raising

Cons

No customer service and fees charged by Rallyup that are not explainable. Beware When trying to short problems out it is almost impossible to get support.

Review Source

R

Reviewer  
Founder and President  
Used the software for: 3-5 years

### "The best online donation platform for nonprofits and charities (especially smaller ones)"

April 24, 2019

5.0

The customer and tech troubleshooting services are amazing - turnaround time is usually within 24 hours for small issues and within 1 week for bigger tech issues that need fixing. So if we are stuck etc, we never panic because we know RallyUp has our back and is there to answer questions and fix any issues! RallyUp is also always looking for ways to boost the fundraising efforts of small nonprofits and this in itself is unusual because in our experience, many donation processing providers would raise their platform fees, be unresponsive to smaller clients etc. Not RallyUp - they understand what small nonprofits need.

Pros

The Pixel Project is a completely virtual and digital nonprofit so we've always raised funds online. Based on our decade of experience dealing with online donation processing providers (including Razoo/MightyCause and Indiegogo), we can say without reservation that RallyUp is the best one that we've worked with because: 1. They provide every format we could possibly need on 1 platform. And it's easy to set everything up too - it's all designed to be used intuitively. 2. It's super easy to set up your fundraiser. Once it's all set up, it automatically tracks how the fundraising is going and also auto-creates a downloadable database (in Excel) of donor details. 3. It works seamlessly with Stripe so that payments are processed on time and accurately.

Cons

Unlike Indiegogo, there is no region-lock for listed treats/goodies/rewards in the crowdfunding format as yet which may cause minor issues for international nonprofits who need to restrict their treats/goodies/rewards to donors in a certain geographical region. However, we have made a request to RallyUp and they have listened to us and put it on their list of features to look into.

Review Source

VR

Verified Reviewer  
Development Coordinator  
Used the software for: Less than 1 year

### "The start to a great product"

April 16, 2019

4.0

The overall experience was quick and positive. We learned a lot, we've only run the one campaign but we will likely run another online auction and potential other donation or sweepstakes types programs across the campus for various fundraising needs.

Pros

I loved that this product was so easy from a UI and marketing perspective. I was able to extensively brand the experience to look as close to our website and other event marketing materials with little to no direction. The support team was responsive, even on the weekend, when we were in a rush to make a campaign live. It did what we needed it to do, quickly and with little lead time.

Cons

From a bidder and donor perspective, it needs a little work. First the auction method it uses "proxy" which only matches the second highest bidder not what someone at the winning bid says they are willing to pay. For a non-profit there was a potential loss of revenue that we weren't truly getting all that someone was willing to pay for an auction item. Also, it asked the bidder to enter their credit card each time they placed a bid, even though they had an account. The product needs to recognize an account and someone that has already "entered the game" and simply increase their bid. Also, some of the confirmation email to bidders/donors were thanking them for their donation, but at this point, they were only a bidder so we had some panic calls. A few mixed message for those in the auction process. Also, the reporting was confusing and didn't give me, the campaign manager, a single view to see everyone that has bid by item and what the current highest bid was. I had to look in a few different places to piece together what I wanted to see.

Review Source

R

Reviewer  
Development Coordinator  
Used the software for: 3-5 years

### "RallyUp is AWESOME!"

April 10, 2019

5.0

Using RallyUp these past couples of years to facilitate our fundraising events has been an absolute breeze! With all of the current amazing features and all of the new features that keep evolving- It was almost as if this software was made and tailored specifically to what we needed! I think the GREATEST part of using the RallyUp software is the tremendous customer service from the RallyUp TEAM! \[SENSITIVE CONTENT HIDDEN\] and his team are AMAZING! They were there to guide us each and every step of the way, and were able to answer every single one of our questions (and there was a LOT)! THANK YOU RALLYUP!

Pros

The RallyUp.com software works PERFECTLY with our annual #HourPushUpChallenge fundraising events! Having the ability to completely customize all team and individual pages, AND collect monetary donations before, during and even after event day is SO important. All of the upgraded RallyUp features collectively help us to reach and surpass our fundraising goals, while also providing a, easy, step-by-step user experience!

Cons

Any/all feedback that my team and I had from our experience with using the RallyUp software was addressed and adapted as needed. The only downside we had, from being a non-profit and not being integrated with a Stripe account (due to accounting purposes) it takes a considerably longer amount of time to receive our fundraising money.

Review Source

VR

Verified Reviewer  
Customer Service Manager  
Used the software for: Less than 1 year

### "Pretty Good, needs some improvements"

April 23, 2019

4.0

It does the job for what we need...

Pros

I like that Rally up is free to clients that we help raise funds. It is also very useable for the people/clients that we send there to purchase their bottles

Cons

I find that there are a bit too many steps.

Review Source

R

Reviewer  
United Way Special Events Coordinator  
Used the software for: Less than 1 year

### "Great fundraising solution. "

April 16, 2019

5.0

I had a great experience! It helped me to more than double the amount of money we raised and they provide outstanding back end support. We are looking to use their online auction service this year in addition to the raffle. Thanks!

Pros

We conducted manual raffles until we found the RallyUp platform last year. I choose this software because of the leaderboard functionality. We had a lot of volunteers who were passionate about selling, so this functionality made it fun for them. The system was easy to use and helped us to double our raffle sales vs the previous years with this system. The RallyUp team was very responsive which is what stood out. They were very accommodating and helpful throughout the entire onboarding and after raffle process.

Cons

Very few issues with the site. I like that they have added Google and Apple pay to increase payment options. There is an opportunity to make the final purchase screen more clear, but they have agreed to review it since 90% of our donors didn't have that issue. Just some.

Review Source

Deborah C.  
Owner  
Used the software for: 1-3 years

### "Highly recommended"

March 21, 2022

5.0

Tremendous help with online fundraising campaign. Easy to use.

Pros

Very easy to use and comprehensive in meeting the needs of the project.

Cons

No complaints. I cannot think of anything negative about my experience with RallyUp

Review Source

R

Reviewer  
Communications Director  
Used the software for: Less than 1 year

### "Great tool"

April 17, 2019

4.0

Pros

Easy to set up, user-friendly. Friendly customer service.

Cons

There are some kinks. The featured image has some strange sizing issues. And the sections on the back-end or sort of difficult to navigate -- it's hard to know what exactly is where.

Review Source

R

Reviewer  
Teacher  
Used the software for: 3-5 years

### "RallyUp- A+++"

April 24, 2019

5.0

The customer service is phenomenal! When calling in you speak to very knowledgeable employees who will go out of their way to help. They are very responsive and they reply quickly. We have used RallyUp for several years and with each update the program gets better and better. RallyUp is the best value for the services and is definitely a step above the competition.

Pros

RallyUp provides a platform for smaller organizations to hosts sales, keep track of fundraisers, and the costs are very reasonable.

Cons

We have a unique situation in that we sell multiple varieties of each item. The listing feature can be complex when adding multiple varieties. The site ends up getting very long when adding all the varieties.

Review Source

Pastor Scott B.  
Assistant Pastor  
Used the software for: 3-5 years

### "Quality Online Fundraising"

April 16, 2019

5.0

It’s been really great! We’ve used the service the past (4) years and it not only helps the students fundraise online but also saves our sanity by keeping all the accounting straight! Good job RallyUp!

Pros

Individual crowdfunding flexibility for students. This allows them to individually fundraise and see where they stand towards their goals. Customizable campaigns and easy reporting.

Cons

Sometimes it can be difficult for people to sign up, depending on their technical aptitude. Suggestion: Mobile app credit card payments would be amazing!

Review Source

R

Reviewer  
Development Coordinator  
Used the software for: 1-3 years

### "Ease of Use for the Back End Administrator "

April 16, 2019

5.0

Pros

I use the program mainly for the Sweepstakes software. The program makes it simple and easier to follow along. In addition they write the rules and guidelines for you to make your life easier and all according to the law.

Cons

We love the program, but we find that alot of customers have a hard time going through the steps to purchase. We hope that the check out process can be more custimizeable and easier for the Front End Consumers. We also had issues in the back end with deleting or changing data once published. But for the most part the Support Team was able to assist

Review Source

R

Reviewer  
CFO  
Used the software for: 3-5 years

### "Our Fundraising go-to"

March 22, 2022

5.0

Easy to set up, appropriate level of detail up front validating our non-profit status and banking, and once set up works like a dream. We can effectively use this for almost any fundraising event.

Pros

This is a very easy for a small fundraiser for our non-profit to manage big ideas. We have held two big events and once the set up was performed we have had little maintenance of that setup.

Cons

From the user side it was occasionally difficult for someone to locate a "team" to donate to, and for signing up for the event some had problems identifying a team to join.

Review Source

ES

Eli S.  
Senior Associate  
Used the software for: Less than 1 year

### "2022 Cologuard Classic Review "

March 16, 2022

5.0

Amazing! Would definitely recommend.

Pros

We love the pledge and fixed rate donation features, the dashoard and the overall ease of the programming. For non website builders, it was fairly easy to use!

Cons

Some of the set up was a bit challenging and confusing - but with the help of \[SENSITIVE CONTENT\] and customer service, it helped!

Review Source

R

Reviewer  
Bookkeeper/Operations Manager  
Used the software for: 1-3 years

### "Couldn't Do It Without Rally Up"

April 11, 2019

5.0

Excellence would be my description of Rally Up. I liked that they are willing to negotiate pricing and that they give you lots of options. I also like that the team spent time with me understanding what we do as an organization, so they could customize things for us.

Pros

It is easy to use, setting up a campaign can be done quickly. The support staff and sales staff are very supportive and helpful. Their response time is great. Getting reports is easy and fast. Like that I can personalize them. They are definitely willing to go the extra mile in helping you get set up and make changes midstream.

Cons

Would like to be able to maneuver the drop-down menus with the keyboard instead of the mouse.

Review Source

R

Reviewer  
Vice President  
Used the software for: Less than 1 year

### "Rally Up is great for non-profit groups!"

December 5, 2022

5.0

We have completed 3 Raffles so far and love using RallyUp. The amount of time it saves our volunteers, including myself, is fantastic!

Pros

Easy of set up, monitoring, updating, processing payment, and being able to reach a wider audience.

Cons

The hardest part was getting a Stripe Account set up and connected to Rally UP.

Review Source

JP

Joyce P.  
Board of Directors  
Used the software for: Less than 1 year

### "Wonderful experience, exceptional interaction with all team members!"

February 14, 2022

5.0

First time fundraising experience - exceeded all expectations!

Pros

User friendly, easy interface across all social media platforms

Cons

We would like to see better non-profit rates with Stripe. Their definition and terminology was murky. This was not a fault of RallyUp; strictly a suggestion to Stripe.

Review Source

R

Reviewer  
President  
Used the software for: 1-3 years

### "Rally up is the best!"

August 26, 2021

5.0

We're have run multiple fundraisers for diffrent teams and using rally up message them all much more manageable, even in a pandemic!

Pros

It's so user friendly and they're are many options to meet every fundraising need.

Cons

It was somewhat time consuming to initially set up the non profit information but very much worth the time.

Review Source

R

Reviewer  
Office Admin/Bookkeeper/Event Coordinator  
Used the software for: I used a free trial

### "Easy, cheap Fundraising"

December 20, 2021

5.0

LOVE LOVE LOVE. Fundraising can be so exhausting and can have lots of upfront expense. Rallyup saved us money, time, and most importantly STRESS! I WILL be using them again.

Pros

I loved that it was all online so the fundraising could happen in people's homes if they preferred, yet there was still options for those old school people who don't fully understand the online world! Saves a lot of money and time using really up

Cons

I didn't like how it doesn't show a visual of the winner being selected for a sweepstakes campaign. But I did learn later that I could have chosen to do something that would've shown the winners name. But I was hoping for some kind of live like wheel spinning and selecting the name.... this is to avoid those that feel the winner is rigged and picked by the organizer! Lol

Review Source

R

Reviewer  
Executive Director  
Used the software for: Less than 1 year

### "Great for Raffles!"

May 25, 2022

5.0

Pros

Our organization used to setup a raffle for a fundraiser. Simple to setup and raffle went well.

Cons

Our organization was impressed. Didn't find anything we didn't like.

Review Source

R

Reviewer  
Director of Events  
Used the software for: Less than 1 year

### "Seamless, Engaging, and Impactful — RallyUp Helped Us Give Back in a Big Way!"

July 7, 2025

5.0

Pros

We recently used RallyUp as the virtual fundraising platform during our National Sales Meeting in April 2025, and we couldn’t be more thrilled with the results. From start to finish, RallyUp provided a user-friendly, customizable, and visually engaging experience that energized our attendees and helped us raise meaningful support for our selected charity. What stood out most was how intuitive the platform was, both for our team on the backend and for our attendees participating in the fundraising activities. Whether it was the raffle setup, silent auction, or donation campaigns, every feature was easy to configure and ran smoothly during the event. The RallyUp support team was also fantastic—responsive, knowledgeable, and genuinely committed to helping us succeed. They guided us through the process and ensured everything was tailored and polished for a professional, seamless experience. While this event wasn't for profit, we’re proud to share that our chosen charity truly benefited from the generosity of our attendees, and RallyUp made it all possible. The ease of use and the ability to engage our group virtually added a new level of excitement and accessibility. We’re already looking forward to using RallyUp again for future initiatives. Highly recommend to any organization looking to create a meaningful, modern, and efficient virtual fundraising experience.

Cons

There is a small learning curve to use the platform, but if you've been around computers for the past few years its a simple task that takes under an hour.

Review Source

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