# QEval Pricing 2026 | Capterra

> Learn more about QEval pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/182454/QEvalPro/pricing

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# Pricing for QEval

[4.0 (20)](https://www.capterra.com/p/182454/QEvalPro/reviews/)

Write a Review!

## [QEval](https://www.capterra.com/p/182454/QEvalPro/) has **2** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

### Manual

$40

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Manual plan includes:

-   Comprehensive Agent Performance Monitoring
-   In-Depth Customer Interaction Analytics
-   Custom-fit Call Center Quality Evaluation Criteria
-   Granular Agent Performance Analysis
-   Proactive Performance Management

### AI

$100

**Pricing Model:** Per User

**Payment Frequency:** Per Month

AI plan includes:

-   Gain Deep Insights from Customer Feedback Data
-   Real-Time Voice of Customer Reporting
-   Transform Raw Feedback into Actionable Intelligence
-   Unlock the Full Potential of Your Data
-   Effective Contact Center Performance Management

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## What do others say about [QEval](https://www.capterra.com/p/182454/QEvalPro/) pricing?

Value For Money[4.0(20)](https://www.capterra.com/p/182454/QEvalPro/reviews/)

Pros

Cons

[Read All 20 Reviews](https://www.capterra.com/p/182454/QEvalPro/reviews/)

Read Full Reviews Below

Brett W.

Sr Manager ASTRO LMR TSO

Telecommunications, 10,001+ employees

Used the software for: Less than 6 months

**

Overall Rating

2.0

**

Ease of Use

1.0

Features

2.0

Value for Money

2.0

Likelihood to Recommend

20%

2/10

Reviewer Source

Source: Capterra

June 18, 2021

"Sufficient AI, terrible interface"

**Overall:** It's an interesting tool at an enterprise level, that offers no investigation capability to the individual level or supports retraining of agents.

**Pros:** I like the ability to parse calls, evaluate performance and score teams

**Cons:** The investigation capabilities are sub-par: There are no scrubbing buttons to fast forward or rewind. There's no visualization to understand where there are interactions and not silence. There's no transcript. There's no bookmarks either automatic or manual where there was good or bad interactions. There's no ability to clip and export audio for training purposes. There's no ability to listen across agents at particular parsing of the call. There's no keyword highlighting.

catalina L.

QA Analyst

Telecommunications, 1,001-5,000 employees

Used the software for: Less than 6 months

**

Overall Rating

4.0

**

Ease of Use

3.0

Customer Service

4.0

Features

3.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

June 17, 2021

"Clicky-clicky, Quicky- quicky"

**Overall:** i really like the reports and all those possibilities

**Pros:** whoever is running the QA on a given project needs to be a very efficient explorer. it has everything you need, you just have to find it

**Cons:** calibration section and its training videos doesn't work

[Read All 20 Reviews](https://www.capterra.com/p/182454/QEvalPro/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)