--- title: "Paythepoolman Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paythepoolman Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/182465/Paythepoolman/" page_type: "product" language: "en" --- # Paythepoolman Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Paythepoolman ## What is Paythepoolman? Paythepoolman is pool service software built by a former pool contractor for owners who want less office work and more control of their business. Manage invoicing, recurring billing, online payments, route scheduling, one-click route optimization, GPS technician tracking, service logs, photos, videos, and repair scheduling in one platform. Track income, expenses, chemical costs, and customer profitability. Paythepoolman Plus includes Orenda integration for dosage recommendations and LSI calculations. Task Hub keeps drafts, callbacks, quotes, and repairs organized and assignable. Additional options include integrated payroll and Pool Junction, a branded customer app for service history, payments, messages, and bid approvals. Skimmer customer import tools help teams transition; confirm supported data with support. Family-owned, with free phone, text, and email support and a 30-day free trial. Features and optional add-ons vary by plan. ## What is Paythepoolman used for? [Pool Service](https://www.capterra.com/pool-service-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paythepoolman?[Manage this product listing](https://www.g2.com/products/paythepoolman/claim_requests/new?auto=true) ## Paythepoolman Overview Updated September 2026 AI summary Paythepoolman is a cloud-based solution designed for small businesses seeking to manage pool service operations efficiently. Covering billing, invoicing, route optimization, and work order management, it also offers features like employee management, GPS tracking, a mobile app, and quotes or estimates. Businesses can access it via web or SaaS deployment for flexible, centralized management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Paythepoolman 3.7 (11) VS. [4.9 (27)](https://www.capterra.com/p/194225/Pool-Brain/reviews/) Starting Price $50 Per Feature, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (11) Ease Of Use 4.8 (232) Value For Money 3.5 (11) Value For Money 4.9 (227) Customer Service 3.9 (11) Customer Service 4.9 (224) ## Paythepoolman alternatives [4.6 (1,483)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (340)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.6 (496)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (2,745)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/182465/Paythepoolman/alternatives/) ## FAQs about Paythepoolman Overview ### Which roles and teams benefit most from Paythepoolman? Paythepoolman is most used by pool service business owners, owner-operators, and executive leaders who manage daily operations and company performance. Administrative and finance roles, including controllers, benefit from streamlined billing, payment tracking, and customer account management, while field service teams use it to support scheduling, service coordination, and operational visibility. Answer based on 11 reviews Overview ### What company size and specific industries is Paythepoolman built for? Paythepoolman is designed for small to large swimming pool service companies, making it suitable for businesses of different sizes in the pool maintenance and service industry. Features and Usability ### What are the key features of Paythepoolman? Paythepoolman includes billing and invoicing, online payments, and quotes and estimates for customer transactions. It also offers work order management, employee management, GPS tracking, route optimization, and a mobile app to support field operations and route planning. Getting Started and Support ### What training and onboarding options does Paythepoolman offer? Paythepoolman provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material for setup and feature review. Getting Started and Support ### What customer support options does Paythepoolman offer? Paythepoolman provides chat support for customer assistance. No reviewer feedback on support experience is available in the catalog data, so user perceptions of response speed, helpfulness, or frustration with support cannot be stated here. ## Features AI summary Based on 270 Field Service Management reviews Capterra reviewers point to these as the pool service features buyers care about most: - **Service History** (**64%** of reviewers rated this feature as critical) - **Image Capture** (**70%**) - **Inspection Checklists** (**60%**) Paythepoolman includes other functionality that reviewers also rate as important, particularly **Route Optimization** (**57%**). This feature helps pool service businesses plan technician schedules more efficiently, reduce drive time between stops, and manage daily service routes with less manual work, helping teams complete more appointments in less time. Billing & Invoicing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Quotes/Estimates 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Work Order Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Booking Management Create, update, and manage bookings, itineraries, and reservations Chemical Usage Tracking Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides Paythepoolman 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Chemical Usage Tracking: Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides - Communications Management: Record and track all relevant internal and external communications - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Image Capture: Process images and automatically scan for data - Inspection Checklists: Create checklists and to-do lists that can be marked during inspection - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile App: Access the system via a mobile application - Online Payments: Accept and process online payment transactions - Quotes/Estimates: Generate quotes or estimates for customers - Recurring Invoicing: Generate recurring invoices - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.7 (11) 3.7 Based on 11 reviews ## Pricing Value for money 3.5 (11) Free Trial Basic $50.00 Per Feature,Per Month Value for money 3.5 (11) 3.5 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (11) 3.9 Based on 11 reviews ## User reviews Overall rating 3.7 Based on 11 reviews Filter by rating 5(7) 4(0) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent EB Ezra B. Pool business Consumer Services ### "Was hard to use and didnt get much help til i was too tired of it" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 20, 2024 Pros Could see its potential but it was far from skimmer Cons I used skimmer and knew it can be so much better and convenient Switched from [Skimmer](https://www.capterra.com/p/177014/Skimmer/) Trying something new but switched back Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB John B. Owner Consumer Services ### "Excellent Administrative Tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2021 Constant communication with clients at every service call, and detailed. Pros Keeps great records of all invoices and history, easy to use, records all client service calls, monthly billing can't be any easier! Cons Data entry of clients from old billing program. Switched from [OrderWise](https://www.capterra.com/p/116009/OrderWise/) I needed something web based, no more backups Reasons for choosing Paythepoolman I met \[SENSITIVE CONTENT HIDDEN\] at the Western pool show in Long Beach, he was a former pool service owner operator, he knows the business and programming. Very helpful and professional! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LH Lowell H. President/CEO Consumer Services ### "Great Idea.. Poor Execution" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 27, 2021 PPTM is marketed to be full service software for a pool service company. This includes invoicing, general accounting, routing, capturing service visit info, repair visits, etc. It does a lot of things but none of them well. I get charged $50/mo for subpar accounting/invoicing capability - my accounting software does a much better software at invoicing, accounting, CRM, and inventory at 60% of the total cost of PPTM. The PLUS features are full of defects and the dev team is focusing on new features (integration with bluetooth measurement devices) that provide no value to me. This statement actually applies to the whole product, not just PLUS. Bottom line is I am paying $70 to $90 a month (depending on how many techs I have on the payroll any given month) for something that provides much less value than my accounting software ($32/mo). I have started developing my own routing/service management software so I can stop using PPTM. Pros Unfortunately I have nothing positive to say about this software. I really wish I did. Cons This software is full of defects and the user experience is subpar. Here's a few examples: The customer facing communications are poorly written and there is no way to edit/customize them. Specifically the statements and late notices. The PLUS feature (extra $10/mo per user) has these swipe bands to take chemical readings. About 30% of the time, no matter how many times you press a value it is not saved. Error handling is non-existent. If I scroll too fast, it will reload the page and lose everything I have entered. Sometimes it will send the summary to customer when this happens - with a lot of missing data. There is also no final confirmation - "ready to notify customer?" so you have no idea when the service summary is sent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Joel D. Owner Recreational Facilities and Services ### "Killer software for pool pros" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2020 It’s the best thing that happened to the pool industry. I get paid, my clients get reports, I have chemical records, I know where I stand every month in terms of money billed, received and owed. Pros It’s super easy to use. I literally walked myself through the set up process. Cons There’s a learning curb to everything. That being said...I had to learn the language used in this software vs. my old software. Reasons for choosing Paythepoolman I pricked PTPM because it does it all. Billing, routing, receive payments, invoices, text reminders, mass emails, digital door hangers with pictures, ect...other softwares were every difficult to navigate and offered limited services. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DL Denise L. Controller Consumer Services ### "Disappointed:-(" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 8, 2020 Program is very basic and makes invoicing a hassle. There is no calendar schedule to route valets and repairs together. Pros The overall program doesnt offer as many features as other pool field service programs. Cons Customer support was unprofessional and unresponsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2020 We are sorry to hear that you did not enjoy using Paythepoolman like the hundreds of companies currently that are. We hope you are able to find a software package that fits your specific needs. We do recommend anyone reading this review to take a look at the vast amount of features available in Paythepoolman and those can be found at https://www.youtube.com/channel/UCyPy5kpibtskegBGR2N9flA TW Travis W. Owner Individual & Family Services ### "AMAZING!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2020 Pros I love this software. I've tried and used at least a dozen, and I've beta tested software for other companies. This is hands down the easiest to use. Best thing is the billing. Fastest, easiest, best way to get invoices into customers hands. Cons Nothing worth mentioning. All small minor things that are all ready in the works of being updated! Alternatives considered [Route4Me](https://www.capterra.com/p/149633/Route4Me/) [The Service Program](https://www.capterra.com/p/92921/The-Service-Program/) [Skimmer](https://www.capterra.com/p/177014/Skimmer/) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MG Matt G. Owner / operator Consumer Services ### "Pay the pool man ! Great name my customers love it. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2020 I have had a great experience and I’m very pleased that I decided to purchase it. My guys are loving it and it’s so easy to track daily logs and routes etc. They offer many options some I’m just finding after using it for almost two years now. \[SENSITIVE CONTENT HIDDEN\] are great and always quick to help out when we need a little help. I would recommend this to anyone that is in the pool service industry. Great product ! Pros I’m not the best at navigating software , this is super easy. I like how relevant it is to all our needs in pool cleaning and what is offered. Cons My guys bugging me about how much they love it and how easy it is to keep track of everything. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KC Ken C. Owner Accounting ### "Not Ready For Prime Time" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 9, 2019 Poor Waste of a sunday afternoon trying to get it running Pros Program is buggy. Gets caught in a loop. There is no app for mobile. Cons Cant rin the damn thing so cant really say Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2019 We are sorry to hear that you had trouble with Paythepoolman. You would not complete your mailing address in the company information page and therefore could not go into the program as the pop warned you. Paythepoolman is built on being mobile and currently services hundreds of companies for their day to day operations, management of employees and routes in the field. We hope you can find a software package that can suite your needs. Thank you and have a great day :) GD Greg D. Owner Chemicals ### "Help for the Pool Pro! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2019 From the beginning to now, I have grown as a business with the help of paythepoolman. Pros Ease of use in the field, one button push for billing, customers can pay thru program, routing for employees, door hangers for customers etc.... Cons Nothing I like least about paythepoolman Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 15, 2019 Thank you for using Paythepoolman! We are always improving our program due to feedback from companies like you. RN Royal N. Owner/Operator Consumer Services ### "Amazing Program !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2019 I am so happy this program is available. I’ve been in the business for over 20 years and finally have an easy way to meet all my billing needs. I went from 6 hours of billing miserableness to completely done in an hour. Thank you so much. I don’t know how I survived without this program. Pros This program is easy to use,and most of all the customer service is always there and friendly if you have a question. Cons There is Nothing about the program I would change. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 15, 2019 Thank you for using Paythepoolman! We are always improving our program due to feedback from companies like you. [View all Reviews](https://www.capterra.com/p/182465/Paythepoolman/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Skimmer vs Paythepoolman](https://www.capterra.com/compare/177014-182465/Skimmer-vs-Paythepoolman)