# HubSpot Service Hub Pricing 2026 | Capterra

> Learn more about HubSpot Service Hub pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/182476/HubSpot-Service-Hub/pricing

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# Pricing for HubSpot Service Hub

[4.4 (190)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

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## [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) has **3** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

### Service Hub Starter

$15

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Service Hub Starter plan includes:

-   1:1 email
-   Calling
-   Canned snippets
-   Conversation routing
-   Conversational bots

### Service Hub Professional

$100

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Service Hub Professional plan includes:

-   All Features in Starter
-   1:1 Video Messaging
-   Agent presence in inbox
-   AI powered Reply
-   Recommendations

### Service Hub Enterprise

$150

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Service Hub Enterprise plan includes:

-   All Features in Professional
-   200 Shared Inboxes
-   100 Ticket Pipelines
-   Calling - 12000 Mins
-   300 Teams

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## What do others say about [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) pricing?

Value For Money[4.2(190)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Pros

Cons

[Read All 190 Reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Read Full Reviews Below

Daniel C.

Automation Engineer

Health, Wellness and Fitness, 51-200 employees

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

100%

10/10

Reviewer Source

Source: Capterra

May 18, 2026

"Extremely adaptable, powerful CRM software"

**Overall:** Brilliant - adaptable, scalable automation platform for customer management, marketing and general business organisation and reporting.

**Pros:** The flexibility of automations - as a low code environment its actually super capable. Its ability to sandbox testing work and now finally to bring this through to prod is engineering practice applied to CRM. Their API is also well documented and powerful.

**Cons:** There are a few hubspot specific quirks to their api - like referring to users by ID only, and then having to map these locally when scripting. Also I find the idea that you "can't" create an infinite loop of comms with its own stopping condition a little insulting, given you can craft the same thing using work arounds

Sean C.

Marketer

Marketing and Advertising, 1-10 employees

Used the software for: 1-2 years

**

Overall Rating

4.0

**

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

November 17, 2025

"It's a marketing hub"

**Overall:** I've been using HubSpot on and off for a decade. At first, I used the free tools (not sure what the free plan includes today), and then paid for the premium for a while. It's a good place to understand and manage marketing flows.

**Pros:** The automations are getting better every year, and the CRM is intuitive. Plus, it's a good place to learn more about marketing and customer interactions.

**Cons:** It's complicated, sometimes clunky (need to check for errors), and the advanced plans are expensive for a small business.

[Read All 190 Reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

## How should I be thinking about software pricing?

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