---
title: "HubSpot Service Hub Pricing 2026 | Capterra"
description: "Learn more about HubSpot Service Hub pricing plans including starting price, free versions and trials."
source_url: "https://www.capterra.com/p/182476/HubSpot-Service-Hub/pricing/"
page_type: "pricing"
language: "en"
---

# HubSpot Service Hub Pricing

- Overall rating: 4.4 out of 5 from [191 reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)
- Starting at $15.00 per month
- Free trial: Available
- Free version: Available
- Credit card required: No

---

## How much does HubSpot Service Hub cost?

HubSpot Service Hub has **3 different plans**. The pricing **starts at $15 per user per month** with a free plan available.

### Service Hub Starter

- Price: $15.00
- Billing: Per User, Per Month

#### Service Hub Starter plan includes:

- 1:1 email
- Calling
- Canned snippets
- Conversation routing
- Conversational bots
- Email scheduling
- Email templates
- Email tracking & notification
- Facebook Messenger integration
- HubSpot-provided phone number
- Live chat
- Meeting scheduling
- Repeating tasks & task queues
- Task calendar sync
- Ticket pipelines
- Calling SDK
- Documents
- Multiple currencies
- Simple ticket automation
- Stripe integration
- Goals
- Reporting dashboard
- 1:1 technical support
- Custom properties
- HubSpot CRM mobile app
- List segmentation
- Payments (U.S. only)
- Required fields
- SSO
- Slack integration

### Service Hub Professional

- Price: $100.00
- Billing: Per User, Per Month

#### Service Hub Professional plan includes:

- All Features in Starter
- 1:1 Video Messaging
- Agent presence in inbox
- AI powered Reply
- Recommendations
- Book meetings on behalf of others
- Breeze Customer Agent
- Calling
- Conversational bots
- Conversation routing
- Custom Channels API
- Customer Portal
- Help Desk
- HubSpot-provided phone number
- Facebook Messenger integration
- Knowledge Base
- Logged-in visitor identification
- Sequences
- Shared inbox
- Smart send times
- Standard contact scoring
- Ticket pipelines
- Ticket routing
- Send Options
- Service Automation
- SLAs
- Customer Success
- Workspace
- Customer feedback surveys
- Customer Health Scores
- Health alerts
- Multiple currencies
- Playbooks
- Post chat feedback

### Service Hub Enterprise

- Price: $150.00
- Billing: Per User, Per Month

#### Service Hub Enterprise plan includes:

- All Features in Professional
- 200 Shared Inboxes
- 100 Ticket Pipelines
- Calling - 12000 Mins
- 300 Teams
- 5000 Playbooks
- 5 Knowledge Bases
- Conversation Intelligence
- SSO
- Custom Events
- Recurring Revenue Tracking
- 99 Active Chats
- Custom Objects
- Standard Sandbox Account
- Salesforce Custom Object Sync
- Admin Notification Management

---

## How does HubSpot Service Hub compare to other alternatives?

HubSpot Service Hub's $15 per user per month starting price is toward the lower end compared to its best alternatives; alternatives start between $15 and $55.

HubSpot Service Hub pricing comparison

| Product | Plans | Starting price | Free version | Free trial | Value for Money |
| --- | --- | --- | --- | --- | --- |
| HubSpot Service Hub — 4.4 out of 5 ([191 reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)) | 3 plans | $15.00 /user/mo | Available | Available | 4.2 |
| [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,090 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 |
| [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,787 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 |
| [HelpDesk](https://www.capterra.com/p/185973/HelpDesk/) — 4.6 out of 5 ([183 reviews](https://www.capterra.com/p/185973/HelpDesk/reviews/)) | 3 plans | $29.00 /user/mo | Not available | Available | 4.4 |
| [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) — 4.5 out of 5 ([828 reviews](https://www.capterra.com/p/136189/Salesforce/reviews/)) | 6 plans | $25.00 /user/mo | Available | Available | 4.2 |

---

## Price & value in reviewers' words

* * *

5 out of 5 stars

> "Overall it's a good option but also quite expensive"

Reviewer: Adrian R.

Role: Operations Manager

* * *

4 out of 5 stars

> "I do not like the 12-month plan and limited free access."

Reviewer: Jill L.

Role: HR Manager

* * *

4 out of 5 stars

> "However, I do not like the price and will not continue with it."

Reviewer: Jill L.

Role: HR Manager

[Check all reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)