# HubSpot Service Hub Pricing 2026 | Capterra

> Learn more about HubSpot Service Hub pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/182476/HubSpot-Service-Hub/pricing

---

# Pricing for HubSpot Service Hub

[4.4 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Write a Review!

## [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) has **3** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

**Discount:** By Plan Frequency

### Service Hub Starter

$15

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Service Hub Starter plan includes:

-   1:1 email
-   Calling
-   Canned snippets
-   Conversation routing
-   Conversational bots

### Service Hub Professional

$100

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Service Hub Professional plan includes:

-   All Features in Starter
-   1:1 Video Messaging
-   Agent presence in inbox
-   AI powered Reply
-   Recommendations

### Service Hub Enterprise

$150

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Service Hub Enterprise plan includes:

-   All Features in Professional
-   200 Shared Inboxes
-   100 Ticket Pipelines
-   Calling - 12000 Mins
-   300 Teams

## Popular alternatives to [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)

Looking to learn more about Customer Service software similar to HubSpot Service Hub? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

by Salesforce

[4.4 (18781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price:$25/month

[LEARN MORE](https://www.capterra.com/p/61368/Salesforce/)

by Zendesk

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting Price:$39/month

[LEARN MORE](https://www.capterra.com/p/164283/Zendesk/)

by QualityUnit

[4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price:$15/month

[LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/)

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1721)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting Price:$25/month

[LEARN MORE](https://www.capterra.com/p/62194/LiveChat/)

by Freshworks

[4.5 (3415)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting Price:$19/month

[LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/)

[View all alternatives](https://www.capterra.com/p/182476/HubSpot-Service-Hub/alternatives/)

## What do others say about [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) pricing?

Pricing RatingN/A

Value For Money[4.2(189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Pros

Cons

[Read All 189 Reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Read Full Reviews Below

Sean C.

Marketer

Marketing and Advertising, 1-10 employees

Used the software for: 1-2 years

**

Overall Rating

4.0

**

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

November 17, 2025

"It's a marketing hub"

**Overall:** I've been using HubSpot on and off for a decade. At first, I used the free tools (not sure what the free plan includes today), and then paid for the premium for a while. It's a good place to understand and manage marketing flows.

**Pros:** The automations are getting better every year, and the CRM is intuitive. Plus, it's a good place to learn more about marketing and customer interactions.

**Cons:** It's complicated, sometimes clunky (need to check for errors), and the advanced plans are expensive for a small business.

Jill L.

HR Manager

Construction, 51-200 employees

Used the software for: I used a free trial

**

Overall Rating

4.0

**

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

2.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

October 15, 2025

"High price"

**Overall:** I like the ease of the use of the chat. However, I do not like the price and will not continue with it.

**Pros:** Love that it is an all-in-one platform for sales and customer service. Easy to use. The academy is nice feature to have to look up and learn new things.

**Cons:** I do not like the 12-month plan and limited free access. The price is very high compared to other chats.

[Read All 189 Reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)