--- title: "Instamojo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Instamojo Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/182477/Instamojo/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Instamojo Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Instamojo ## What is Instamojo? Instamojo is India’s simplest online platform to create an online store. We power small, independent businesses, MSMEs & startups with eCommerce stores and online payment solutions. Instamojo powers 10% of the digitally active MSMEs in India and is trusted by lakhs of businesses across the country. Instamojo offers payment solutions, marketing tools, and other tools to run a successful online business ## What is Instamojo used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹3999 Flat Rate, Per Year Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Instamojo?[Manage this product listing](https://www.g2.com/products/instamojo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Instamojo 3.9 (17) VS. [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price ₹3999 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (17) Ease Of Use 3.8 (149) Value For Money 3.4 (15) Value For Money 4.1 (127) Customer Service 3.2 (14) Customer Service 4.0 (135) ## Instamojo alternatives [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [ikas](https://www.capterra.com/p/10006487/ikas/) [4.7 (149)](https://www.capterra.com/p/10006487/ikas/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006487/ikas/) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [4.5 (103)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [View all alternatives](https://www.capterra.com/p/182477/Instamojo/alternatives/) ## FAQs about Instamojo Overview ### Which roles and teams benefit most from Instamojo? Instamojo is most used by founders, CEOs, and business managers who need to collect payments, sell products or services, and manage customer transactions. Marketing and growth teams use it to support campaign-driven sales, while administrators, admissions staff, and clinic managers handle fee collection, registrations, and routine payment requests. Answer based on 17 reviews Overview ### What company size and industries is Instamojo built for? Instamojo serves Indian independent businesses, MSMEs, and startups, with small businesses representing 82% of reviewers and Education Management and Marketing and Advertising each at 18%. It also supports enterprise users (12%) and midsize firms (6%), including Computer Software organizations (12%), primarily for payment processing. Answer based on 17 reviews Features and Usability ### What are the key features of Instamojo? Instamojo offers payment links, online payments, mobile payments, and multiple payment options for collecting transactions. It also includes billing and invoicing, invoice processing, transaction history, and status tracking, plus reporting and analytics, real-time analytics, alerts and notifications, payment fraud prevention, PCI compliance, and third-party integrations. Getting Started and Support ### What training and onboarding options does Instamojo offer? Instamojo provides documentation for teams getting started. Documentation offers written reference material that users can review at their own pace for setup steps, feature details, and general product guidance. Getting Started and Support ### What customer support options does Instamojo offer? Instamojo provides a FAQ/Forum and a Knowledge Base for customer support. These self-service resources let users search for answers and guidance on common setup or account questions. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 17,640 eCommerce reviews Capterra reviewers highlight these as the features buyers care about most when choosing payment processing software: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Instamojo supports **Online Payments** and **Mobile Access**, giving businesses a way to accept digital transactions and manage payment activity on the go. However, it does not include **Data Security** among its listed top features. Instead, it offers other highly rated capabilities, including **Mobile Payments** (**49%**) and **Payment Fraud Prevention** (**56%**). These features help businesses accept payments across devices and reduce transaction risk, providing teams with more flexibility and control in day-to-day payment operations. Online Payments 3.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Accept and process online payment transactions Mobile Payments 3.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Payment Fraud Prevention 4.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Billing & Invoicing 4.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Multiple Payment Options 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Process payments via multiple modes directly through the application PCI Compliance 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Instamojo 27 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 3.7 (17) 3.7 Based on 17 reviews ## Pricing Value for money 3.4 (15) Free Version Basic ₹3,999 Flat Rate,Per Year Value for money 3.4 (15) 3.4 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (14) 3.2 Based on 14 reviews ## User reviews Overall rating 3.9 Based on 17 reviews Filter by rating Counts reflect reviews available in this feed. 5(8) 4(4) 3(2) 2(1) 1(2) Mentioned topic Recent reviews first, then most helpful Vinod K. JIRA Admin Used the software for: 3-5 years ### "Easy payment for India with Subscription and Commission based model" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2023 The platform has proven to be a reliable and user-friendly solution for my online business needs. Setting up my online store and managing payments has been a seamless process. The intuitive interface, along with its robust features like customizable payment links and integration options, has made selling products and services online a hassle-free experience. Furthermore, Instamojo's excellent customer support has been responsive and helpful whenever I've encountered any queries or issues. I highly appreciate Instamojo for providing a trustworthy and efficient platform that has significantly contributed to the growth and success of my online business. Pros its simplicity and ease of use. Setting up an online store and accepting payments was a breeze with their user-friendly interface. The platform offers a straightforward process for creating product listings, managing inventory, and tracking sales. Additionally, Instamojo provides useful features like customizable payment links, automated payment reminders, and integration with popular platforms and marketplaces, making it convenient for businesses of all sizes. The ability to swiftly get started and navigate the platform with ease makes Instamojo a favorable choice for individuals and small businesses looking for a hassle-free way to sell products and services online. Cons International Payment Support was difficult once for my portal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Amit D. SEO Used the software for: Less than 1 year ### "Best payment system for fast and hassle free payment." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2022 Overall experience is very good. It is very smooth, easy and fast. Pros The feature I like most is, yo can create and share payments links from anywhere using app i just few simple steps. It doesn't take more than 30 second to create a payment link. Cons There's nothing about it that I don't like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder Used the software for: I used a free trial ### "Never use Instamojo" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 6, 2023 One Word - Stay Away.Hi guys I'm an entrepreneur and runs a few businesses.Recently we expanded our business to indian customers. we had 3 different business with different GST no.s and websites.1. Software BusinessWe creat softwares for WordPress and applied to instamojo and Razorpay. Razorpay got accepted while Instamojo declines stating their tems and condition doesn't support this business.weird right.... We got to the support team and we got 0 help and several automated replies.2. Education BusinessWe have a few educators and they teach online about software, seo, marketing and many.My another team applied here too....Our application was rejected here too....Reason "We don't support course business"...Now this is education.Meanwhile our team found that several websites that were selling courses and some of them selling themes and plugins which were developed by another company. Totally a steal..And they were supported by Instamojo.... We found course being sold with instamojo.So, we though something is fishy..Lets create a replica of the course website...We got accpeted, and after receiving a few funds. Our account got blocked and the money were freezed... after 1 month we were able to get back the money....So i will suggest you to go for RazorPay, Cashless or Stripe if you are a genuine business and want hasslefree transactions. Pros UselessSo i will suggest you to go for RazorPay, Cashless or Stripe if you are a genuine business and want hasslefree transactions. Cons Full of consSo i will suggest you to go for RazorPay, Cashless or Stripe if you are a genuine business and want hasslefree transactions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kartik Ahuja (. Co-Founder | Chief Growth Officer Used the software for: 3-5 years ### "Best Indian Payment Gateway" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 25, 2020 Pros 1) Indian websites that want to go digital, this is the best payment gateway for them (yes better than razorpay) 2) It is also nice for agencies like me who manage the clients, it is easier to take care of the logins and everything Cons 1) Support should be more but overall this is self explanatory and well thought tool Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Diwaker U. Admissions Counselor Used the software for: 1-3 years ### "Best online payment solution in India" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2022 I have been using Instamojo since last two years, and I must say that I am very satisfied with it. Pros The best thing about Instamojo is that it is super easy to use and has all the required features for my business. Using Instamojo, I can receive payments from customers with ease, and I don't have to worry about the security of my payment details. It is not only a payment gateway but also a full-fledged point of sale solution which allows you to sell products to your customers quickly and easily. I like that it has support for most Indian banks and also supports UPI. Cons What I don't like about it is that its processing fee is very high compared to its other payment gateways. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Prabhakar U. CMO Used the software for: 3-5 years ### "Best online solution to sell products and collect payments." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 2, 2022 I use it to sell y digital products and I am fully satisfied with it. Pros The best thing is about Instamojo is, it provides the feature of an e-commerce store and very easy to use. Any beginner can start with Instamojo. Cons Instamojo transaction fee (5% + ) is very high as compared to other companies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Harshal K. CEO Used the software for: 3-5 years ### "Good payment gateway for India" 5.0 August 5, 2022 Overall, we are satisfied with Instamojo. It helps us create payment links quickly. Pros At ProfitBooks, we use Instamojo to create payment links from invoices. It is easy to setup. Their interface is clean. I like the options of receiving payments using UPI. Cons I wish they could support international payments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Abu K. Administration Officer Used the software for: Less than 1 year ### "One of the best payment solution for India." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 17, 2022 Overall, it is a handy choice. A user will be getting tons of features with an extra layer of security if they can afford it. It has been very useful for our business. Pros Instamojo is an extremely effective payment method available in India. It has a strong algorithm in its backend which helps the users transfer money faster, create stores online, and manage their e-commerce sites easily with marketing. It's a complete payment solution for any startup. The free version is very useful in terms of trying out. Cons Even though it has a free version, The subscription charge is pretty expensive for any small startup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder Used the software for: 1-3 years ### "Decent Product with the worst customer support" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 December 27, 2023 Not the best experience and honestly - I would suggest razorpay to anyone who is trying to opt for payment processing patforms Pros UI is easy Implementation is easy Data tracking is decent you get enough insights to make changes to you strategy Cons Customer support is slow Not the best payment options international payments are unavailable or are extremely tricky to find and implement (support is also unclear on this) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vaibhav G. Clinic Manager Used the software for: 1-3 years ### "Good system for payment collection" 4.0 August 5, 2022 Pros Our day starts with receving payment via instamojo. Smooth and secure way to transact. Cons We faced challenge during integration with our dental software, it declined transaction for certain treatment category. The customer representative didn't share the exact reason for issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182477/Instamojo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.