# Instamojo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Instamojo Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/182477/Lumu

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# 

 Instamojo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Instamojo

## What is Instamojo?

Instamojo is India’s simplest online platform to create an online store. We power small, independent businesses, MSMEs & startups with eCommerce stores and online payment solutions. Instamojo powers 10% of the digitally active MSMEs in India and is trusted by lakhs of businesses across the country. Instamojo offers payment solutions, marketing tools, and other tools to run a successful online business

## What is Instamojo used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹3999

Flat Rate, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Instamojo

3.9 (17)

VS.

[4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

₹3999

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (17)

Ease Of Use

4.5 (26,261)

Value For Money

3.4 (15)

Value For Money

4.4 (20,123)

Customer Service

3.2 (14)

Customer Service

4.2 (20,380)

## Instamojo alternatives

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (479)](https://www.capterra.com/p/182990/GCPAY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (103)](https://www.capterra.com/p/10014229/Zil-Money/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/182477/Instamojo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Payments

3.6 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Online Payments

3.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Billing & Invoicing

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Payment Fraud Prevention

4.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Multiple Payment Options

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Process payments via multiple modes directly through the application

PCI Compliance

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Instamojo 18 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Clients can submit payments via mobile devices

Process payments via multiple modes directly through the application

Accept and process online payment transactions

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Integration with payment gateways to facilitate online transactions

Send clickable links via text or email to collect payments from customers

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

3.7 (17)

3.7

Based on 17 reviews

## Pricing

Value for money

3.4 (15)

Free Version

Basic

₹3,999

Flat Rate,Per Year

Value for money

3.4 (15)

3.4

Based on 15 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.2 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (14)

3.2

Based on 14 reviews

## User reviews

Overall rating

3.9

Based on 17 reviews

Filter by rating

5(8)

4(4)

3(2)

2(1)

1(2)

Mentioned topic

Sorted by most recent

VA

Vipin A.

Head

Consumer Goods

### "Plz dont buy their service"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 24, 2024

Pros

PAyment gateway service is ok, not good.

Cons

After using more than 2 years, i feel helpless, customer care team is pathetic and they does not have value for customer. Most important they does not have a feedback system of their customer care team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Lavanya A.

Founder

Mental Health Care

### "Decent Product with the worst customer support"

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

December 22, 2023

Not the best experience and honestly - I would suggest razorpay to anyone who is trying to opt for payment processing patforms

Pros

UI is easy Implementation is easy Data tracking is decent you get enough insights to make changes to you strategy

Cons

Customer support is slow Not the best payment options international payments are unavailable or are extremely tricky to find and implement (support is also unclear on this)

Reasons for choosing Instamojo

Cheap and it did not have high restrictions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Nishu S.

Founder

Computer Software

### "Never use Instamojo"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 5, 2023

One Word - Stay Away.Hi guys I'm an entrepreneur and runs a few businesses.Recently we expanded our business to indian customers. we had 3 different business with different GST no.s and websites.1. Software BusinessWe creat softwares for WordPress and applied to instamojo and Razorpay. Razorpay got accepted while Instamojo declines stating their tems and condition doesn't support this business.weird right.... We got to the support team and we got 0 help and several automated replies.2. Education BusinessWe have a few educators and they teach online about software, seo, marketing and many.My another team applied here too....Our application was rejected here too....Reason "We don't support course business"...Now this is education.Meanwhile our team found that several websites that were selling courses and some of them selling themes and plugins which were developed by another company. Totally a steal..And they were supported by Instamojo.... We found course being sold with instamojo.So, we though something is fishy..Lets create a replica of the course website...We got accpeted, and after receiving a few funds. Our account got blocked and the money were freezed... after 1 month we were able to get back the money....So i will suggest you to go for RazorPay, Cashless or Stripe if you are a genuine business and want hasslefree transactions.

Pros

UselessSo i will suggest you to go for RazorPay, Cashless or Stripe if you are a genuine business and want hasslefree transactions.

Cons

Full of consSo i will suggest you to go for RazorPay, Cashless or Stripe if you are a genuine business and want hasslefree transactions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vinod K.

JIRA Admin

Shipbuilding

### "Easy payment for India with Subscription and Commission based model"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2023

The platform has proven to be a reliable and user-friendly solution for my online business needs. Setting up my online store and managing payments has been a seamless process. The intuitive interface, along with its robust features like customizable payment links and integration options, has made selling products and services online a hassle-free experience. Furthermore, Instamojo's excellent customer support has been responsive and helpful whenever I've encountered any queries or issues. I highly appreciate Instamojo for providing a trustworthy and efficient platform that has significantly contributed to the growth and success of my online business.

Pros

its simplicity and ease of use. Setting up an online store and accepting payments was a breeze with their user-friendly interface. The platform offers a straightforward process for creating product listings, managing inventory, and tracking sales. Additionally, Instamojo provides useful features like customizable payment links, automated payment reminders, and integration with popular platforms and marketplaces, making it convenient for businesses of all sizes. The ability to swiftly get started and navigate the platform with ease makes Instamojo a favorable choice for individuals and small businesses looking for a hassle-free way to sell products and services online.

Cons

International Payment Support was difficult once for my portal.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Both do not support Indian payment well.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[Zaakpay](https://www.capterra.com/p/234431/Zaakpay/)

[Paytm m'Loyal](https://www.capterra.com/p/10004148/Paytm-mLoyal/)

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reasons for choosing Instamojo

Instamojo payment scheme is subscription as well as commissioned based.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Vaibhav G.

Clinic Manager

Hospital & Health Care

### "Good system for payment collection"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 21, 2022

Pros

Our day starts with receving payment via instamojo. Smooth and secure way to transact.

Cons

We faced challenge during integration with our dental software, it declined transaction for certain treatment category. The customer representative didn't share the exact reason for issue.

Switched from

[Cashfree](https://www.capterra.com/p/185696/Cashfree/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2022

Hi Vaibhav, we can't thank you enough for the kind words. Your review means a lot to us and lets us know we're on the right track! We also noticed your feedback on integration, please write to us at support@instamojo.com we will be happy to address your query.

Harshal K.

CEO

Accounting

### "Good payment gateway for India"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 20, 2022

Overall, we are satisfied with Instamojo. It helps us create payment links quickly.

Pros

At ProfitBooks, we use Instamojo to create payment links from invoices. It is easy to setup. Their interface is clean. I like the options of receiving payments using UPI.

Cons

I wish they could support international payments.

Switched from

[PayU](https://www.capterra.com/p/201075/PayU/)

Bad support

Alternatives considered

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)

[Cashfree](https://www.capterra.com/p/185696/Cashfree/)

Reasons for choosing Instamojo

We liked the simple interface of Instamojo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 6, 2022

Hi Harshal, we can't thank you enough for the kind words. Your review means a lot to us and lets us know we're on the right track! We also noticed your feedback on international payments. We do provide International payments option on a case to case basis. Please write to us at support@instamojo.com we will be happy to assist you.

Diwaker U.

Admissions Counselor

Education Management

### "Best online payment solution in India"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2022

I have been using Instamojo since last two years, and I must say that I am very satisfied with it.

Pros

The best thing about Instamojo is that it is super easy to use and has all the required features for my business. Using Instamojo, I can receive payments from customers with ease, and I don't have to worry about the security of my payment details. It is not only a payment gateway but also a full-fledged point of sale solution which allows you to sell products to your customers quickly and easily. I like that it has support for most Indian banks and also supports UPI.

Cons

What I don't like about it is that its processing fee is very high compared to its other payment gateways.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 7, 2022

Hi Diwaker, we can't thank you enough for the kind words. Your review means a lot to us and lets us know we're on the right track! We also noticed your feedback on transaction fee, we will certainly look into it. Please feel free to reach out to us at support@instamojo.com about any query/concern and we would be happy to address it! -Team Instamojo

MD Abu K.

Administration Officer

Education Management

### "One of the best payment solution for India."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 16, 2022

Overall, it is a handy choice. A user will be getting tons of features with an extra layer of security if they can afford it. It has been very useful for our business.

Pros

Instamojo is an extremely effective payment method available in India. It has a strong algorithm in its backend which helps the users transfer money faster, create stores online, and manage their e-commerce sites easily with marketing. It's a complete payment solution for any startup. The free version is very useful in terms of trying out.

Cons

Even though it has a free version, The subscription charge is pretty expensive for any small startup.

Switched from

[Corpay](https://www.capterra.com/p/152950/Nvoicepay/)

[Shoppr](https://www.capterra.com/p/193995/Shoppr/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2022

Hi MD Abu, thank you for your valuable feedback. It always feels good to hear from delighted customers like you and motivates us to improve. We'll definitely take this up in order to improve our services in the coming days. In regard to subscription, please write to us at support@instamojo.com so that we can assist you accordingly - Team Instamojo.

AD

Amit D.

SEO

Education Management

### "Best payment system for fast and hassle free payment."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2022

Overall experience is very good. It is very smooth, easy and fast.

Pros

The feature I like most is, yo can create and share payments links from anywhere using app i just few simple steps. It doesn't take more than 30 second to create a payment link.

Cons

There's nothing about it that I don't like.

Alternatives considered

[PayU](https://www.capterra.com/p/201075/PayU/)

Reasons for choosing Instamojo

Because setting up and using Instamojo is very easy compare to PayU.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2022

Hi Amit, we are grateful that you took the time out to leave us a review. It always feels good to hear from delighted customers like you and motivates us to improve. -Team Instamojo

Prabhakar U.

CMO

Marketing and Advertising

### "Best online solution to sell products and collect payments."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

February 28, 2022

I use it to sell y digital products and I am fully satisfied with it.

Pros

The best thing is about Instamojo is, it provides the feature of an e-commerce store and very easy to use. Any beginner can start with Instamojo.

Cons

Instamojo transaction fee (5% + ) is very high as compared to other companies.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2022

Hi Prabhakar, we are grateful that you took the time out to leave us a review. We'll definitely take this up in order to improve our services in the coming days. -Team Instamojo.

[View all Reviews](https://www.capterra.com/p/182477/Instamojo/reviews/)

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