--- title: "HiJiffy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HiJiffy Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/182515/HiJiffy/" page_type: "product" language: "en" --- # HiJiffy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HiJiffy ## What is HiJiffy ? AI-powered messenger tool that is built within Facebook messenger and is specially built keeping the hospitality sector in mind. ## What is HiJiffy used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €149.9 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HiJiffy ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hijiffy.com&name=HiJiffy ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HiJiffy 4.0 (1) VS. [4.7 (24,167)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price €149.9 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (16,430) Value For Money 2.0 (1) Value For Money 4.5 (11,487) Customer Service 5.0 (1) Customer Service 4.4 (10,701) ## HiJiffy alternatives [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,089)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,467)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (4,477)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about HiJiffy Overview ### What company size and specific industries is HiJiffy built for? HiJiffy is designed for hospitality businesses of all sizes, including small properties, mid-market operators, and larger hotel groups. It targets the hospitality industry, especially hotels and similar accommodation providers that need guest communication and support tools. Features and Usability ### What are the key features of HiJiffy ? HiJiffy offers autoresponders, canned responses, and proactive chat for handling inbound and outbound conversations. It also includes real-time consumer-facing chat, website visitor tracking, transcripts and chat history, file sharing, mobile access, reporting and analytics, and third-party integrations for connecting with other systems. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does HiJiffy offer? HiJiffy provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does HiJiffy offer? HiJiffy provides chat support. Users can contact support through chat for assistance with setup, account questions, or product issues. ## Features AI summary Based on 6,901 Live Chat reviews Capterra reviewers highlight these as the live chat features buyers care about most: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**43%**) HiJiffy includes other live chat capabilities that reviewers also consider important, such as **Mobile Access** (**44%**), **Real-time Consumer-facing Chat** (**42%**), and **Transcripts/Chat History** (**36%**). Together, these features help businesses stay connected while away from a desk, respond to customer questions as they happen, and keep a record of past conversations, allowing teams to provide faster service and maintain better context across interactions. Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Mobile Access Access software remotely via mobile devices Proactive Chat Copy on the page or chat window encouraging the user to engage with the chat option Real-time Consumer-facing Chat Engage in direct, instant messaging with consumers HiJiffy 9 features Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Public or private sharing of digital files such as documents, audio/video, images, and more Access software remotely via mobile devices Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with consumers View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Free Trial Basic €149.90 Flat Rate,Per Month Value for money 2.0 (1) 2.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DF Desiree F. Reception manager Consumer Services ### "The Swedish beginners :) " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 18, 2019 When the bot begin to understand the way our guest formulate themselves this will become a great soulution for our company's goal to help our guests 24/7 and increase the convertion. Pros Easy to handle, interesting with all the statistics and great costumer service from HiJiffy. Cons Long process before the bot understans our guests. But we are hopeful! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.