# Page 2 | Tellus  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Tellus  the right Property Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182525/Tellus/reviews

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Tellus

4.1 (37)

[View alternatives](https://www.capterra.com/p/182525/Tellus/alternatives/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Tellus

## Showing most helpful reviews

Showing 26-37 of 37 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

mS

mark S.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Good App - Difficult to setup "

March 6, 2020

4.0

I look forward to seeing what the App can grow to - there is a lot of potential here and a great vision for small landlords like myself without a large team behind me.

Pros

Low the ability to collect rent effectively and the communications tools between the tenants are excellent.

Cons

The setup is difficult and errors are not easily rectified. Customer service can take days to get back to you and even then problems can continue. My app currently says that rent collection is paused pending document verification that was completed months ago. Also the rents continue to come through.

Reason for choosing Tellus

I primarily rent to younger individuals with a penchant for technology use. Tellus makes the process equally beneficial to all parties.

Review Source

AT

Alan T.  
COO  
Real Estate  
Used the software for: 1-2 years

### "very easy tool to manage my rental"

March 6, 2020

5.0

I'm most impressed with the speed of customer service.

Pros

I love the automated collection of rent with monthly notifications, but perhaps the most frequently used feature is the chat function with my tenants, for them to get approval for repairs, submit expenses, and for me to reimburse them.

Cons

I am quibbling but perhaps finer control around notifications since I prefer to manage by exception - get a notification if rent is NOT received.

Review Source

KN

Kirk N.  
Owner  
Commercial Real Estate  
Used the software for: Less than 6 months

### "It’s a good start"

March 6, 2020

4.0

Positive, but do feel somewhat like a beta tester at times. Customer service is awesome.

Pros

Rent collection capabilities, monthly collection summaries

Cons

Sorting properties is not possible. I’d like to group them by type or geography.

Review Source

VR

Verified Reviewer  
Senior Software Engineer  
Real Estate  
Used the software for: Less than 6 months

### "Exactly what I was looking for!"

January 16, 2019

5.0

Pros

I recently bought a rental property and was looking for a one stop shop for handling all the various new responsibilities of being a landlord. Stumbled upon this and it handles everything I need. It's got a whole bunch of stuff (receipt management, tenants can submit maintenance requests in-app, etc.) but my favorite part is not having to think about rent since my tenants have auto-pay set up through the app. It does what it does well

Cons

No complaints here yet (granted it's only been one rent cycle so far)

Review Source

DB

David B.  
Information Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Tellus Review "

March 18, 2020

4.0

Good

Pros

Easy for my tenant to pay the rent. Easy for me to track expenses as a land lord.

Cons

Hard to break up the monthly collected rent. I have a low income tenant. There portion of monthly rent changes frequently.

Review Source

JJ

Justin J.  
Investor  
Investment Management  
Used the software for: Less than 6 months

### "Great system just has some annoying bugs "

March 18, 2020

4.0

Pros

The ease of use and automation of collection payment. The articles sent to the inbox is a nice touch.

Cons

A lot of bugs. Error messages sent to tenants sometimes.

Reason for choosing Tellus

Yes

Review Source

CN

Christen N.  
Homeowner/landlord  
Real Estate  
Used the software for: 6-12 months

### "Tellus allows you to manage your property with ease. "

March 18, 2020

4.0

Pros

This software allows you to do most things in the app.

Cons

It would be nice if you had access on desktop too.

Review Source

MA

Maria A.  
Manager  
Real Estate  
Used the software for: 6-12 months

### "Rental Management "

March 18, 2020

4.0

I am overall very happy

Pros

I like that funds are automatically transferred. I like the application process and lease write ups. Customer service is awesome!!!

Cons

I have been having issues with messages. Sometimes I am not alerted that the have sent me a message. I still need to play around with the reports and keeping track of expenses

Reason for choosing Tellus

Application process seemed easy

Review Source

TM

Tina M.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Best Property Management App!"

March 6, 2020

5.0

Fantastic! Their support is quick to respond to the smallest of questions. Very feature rich!

Pros

App handles all the important aspects of property management including online rent payments!

Cons

The app has all the right features, but they can be hard to find. I’m sure the app will becomes more intuitive over time.

Reason for choosing Tellus

Beat overall package available!

Review Source

sC

stefanie C.  
Managing partner  
Construction  
Used the software for: Less than 6 months

### "Great for first time property owner "

March 18, 2020

5.0

Pros

So easy to screen and tenats at signed up, even in multi unit

Cons

That I couldn’t see tenant side so didn’t know how to advise them to navigate.

Review Source

JH

Joshua H.  
Utilities analyst  
Government Administration  
Used the software for: 6-12 months

### "Great app"

March 18, 2020

5.0

I love this app. The customer service is beyond amazing

Pros

This software makes communication easy..

Cons

Set up was slightly tricky but I got it

Review Source

JC

Jennifer C.  
Ownee  
Real Estate  
Used the software for: Less than 6 months

### "Customer support"

March 6, 2020

3.0

Good at collecting rent but customer service can be very slow to respond. App has been down multiple times for days at a time.

Pros

It has great features and easy to collect rent

Cons

You can't call to get answers. I've went hours without being messaged back for an answer.

Reason for choosing Tellus

Mobile friendly app

Review Source

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