# WikiPro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WikiPro Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/182540/WikiPro

---

# 

 WikiPro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WikiPro

## What is WikiPro?

WikiPro is an All-in-One business text platform that allows you to send text messages from computer or Mobile App. Business can enable two way text with existing business phone number. Features such as instant chat, text to reviews, SMS appointment reminder, text to pay, chat widget, file sharing and e-signatures etc. Every one texts, so should your business. WikiPro is great for business owners to get more leads, serve customers better and increase sales.

## What is WikiPro used for?

[Live Chat](https://www.capterra.com/live-chat-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

91%

Neutral

9%

Negative

0%

Starting price

$50

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for WikiPro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.wikipro.us&name=WikiPro)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WikiPro

4.6 (33)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$50

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (33)

Ease Of Use

4.6 (10,908)

Value For Money

4.6 (30)

Value For Money

4.5 (6,658)

Customer Service

4.6 (31)

Customer Service

4.4 (6,409)

## WikiPro alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/182540/WikiPro/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Customizable Branding

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Data Import/Export

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Document Storage

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Mobile Access

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Third-Party Integrations

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

WikiPro 65 features

Send and receive text messages to communicate with clients or prospects in real-time

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Ability to make voice calls within the system

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Automatic reply functionality for incoming messages

Create and automatically send premade copy in response to customer messages

Create, manage, and send invoices or bills to customers

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Set campaign schedules by selecting start, pause, and end dates

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store and organize documents in a centralized system

Digitally sign online documents

Public or private sharing of digital files such as documents, audio/video, images, and more

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Access software remotely via mobile devices

Electronic coupons delivered to a mobile device that can be exchanged for a discount

Clients can submit payments via mobile devices

Capture signatures via mobile devices

Allows for businesses to run a variety of different campaigns across different channels

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Share documents with different users to collect multiple signatures

Identify, track, and respond to negative feedback

Form to collect visitor contact information when live chat isn't available

Accept and process online payment transactions

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Copy on the page or chat window encouraging the user to engage with the chat option

Ratings/Reviews

Engage in direct, instant messaging with customers, users, etc.

Engage in direct, instant messaging with consumers

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Allows businesses to manage badges from review websites.

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Send individual or bulk text messages at predetermined times

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Send messages via SMS

Allows businesses to share their videos on social media.

Create, manage and track all task activities and progression

Allow multiple team members to edit and work on the same document

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Connect with meeting participants remotely over video

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (33)

4.6

Based on 33 reviews

## Pricing

Value for money

4.6 (30)

Free Trial

[View pricing plan details](https://www.capterra.com/p/182540/WikiPro/pricing/)

Basic

$50.00

Flat Rate,Per Month

It includes:

-   1000 Messages
-   1 Line
-   1 Location
-   2 Calendars
-   2 Keywords
-   Chat Widget
-   Close Chats
-   Custom Fields
-   E-Signature
-   Import Customers
-   Message Search
-   Message Template
-   Mobile App.
-   Omnichannel
-   Private Comment
-   Schedule Message
-   Shared Inbox
-   Unlimited Customers
-   Up to 2 Users
-   User Management

Standard

$100.00

Flat Rate,Per Month

It includes:

-   1 Line
-   1 Location
-   2000 Messages
-   5 Calendars
-   5 Keywords
-   Auto Reply
-   Campaign
-   Custom Signature
-   Everything in Basic Plan Plus: Appointment Reminder
-   Flow
-   Landline Texting
-   Lists
-   Payments
-   Task Management
-   Unlimited Customers
-   Up to 5 Users
-   Video Call

Pro

$200.00

Flat Rate,Per Month

It includes:

-   10 Calendars
-   10 Keywords
-   1 Line
-   1 Location
-   4000 Messages
-   API.
-   Everything in Standard Plan
-   Plus: Export Chats
-   Reviews
-   Review Widget
-   SMS Survey
-   Unlimited Customers
-   Up to 10 Users
-   Zapier Integration

Value for money

4.6 (30)

4.6

Based on 30 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (31)

4.6

Based on 31 reviews

## User reviews

Overall rating

4.6

Based on 33 reviews

Filter by rating

5(23)

4(7)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MG

Mike G.

Vice president

Banking

### "WikiPro is ideal for non technical users"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

November 4, 2024

Pros

WikiPro has a user-friendly interface and is very versatile. It's set up and navigate, even for users who are less technically aware.

Cons

It can be laggy when working with large files and it has less community support that other similar products.

Alternatives considered

[Confluence](https://www.capterra.com/p/136446/Confluence/)

Reasons for choosing WikiPro

More focused on end user experience especially for business not technical users

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Carly M.

Retail operations

Retail

### "Reliable and effective "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2024

Very good, same functionality of other software but more reliable

Pros

Easy to use, good Connection for video calls

Cons

Nothing this was a great alternative to teams

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Lisbeth G.

DIRECTOR DE TI

Telecommunications

### "comunicacion express"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 10, 2023

Excelente, ya que es una plataforma de comunicación con la cual puedes enviar facturas y mensajes de texto comerciales

Pros

Creo que es un excelente herramienta que ayuda a ahorrar tiempo y cuenta con buenas ventajas como el chatear con los clientes desde el teléfono fijo de tu empresa con facilidad, enviar rápidamente enlaces de pago y recordatorios. Cuenta con un precio asequible y excelentes funciones.

Cons

hasta el momento no le e encontrado ningún inconveniente

Alternatives considered

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Reasons for choosing WikiPro

Porque tiene un precio asequible y es una excelente herramienta para comunicarse

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Freelance

Internet

### "Un muy buen software a la hora de comunicarte con tus clientes"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 11, 2022

Pros

Su interfaz es extremadamente sencilla de utilizar y no requiere de muchos conocimientos previos.

Cons

No he tenido de momento problemas o conflictos, lo cual es un punto bastante positivo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Gurvinder K.

Best ever app for texting, sms for buisness"

Information Technology and Services

### ""Best ever app for texting, sms for buisness""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2022

All my problems and issues are gone with this awesome app. This app is very easy to use and professional too.

Pros

First of all very user-friendly and easy-to-use interface. Great app for contacting all clients and sending files and others as well. Best tool for business. This tool help with tax also. This great and powerful tool comes with so many features. this helps me to search for my customer faster in my business.

Cons

According to me, it's the best tool in the market for business. I have never faced any issue regarding this. I recommend it to all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Santiago F.

President

Insurance

### "Impressive "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2021

WikiPro has made our lives easier. Selling is fun again. Requesting signatures, documents, photos has never been easier. I would recommend WikiPro to everyone.

Pros

Being able to use my office number as a texting number was very impressive. I was able to save money and time when collecting e-signatures. I don’t have to wait weeks to receive those important signatures to process policies.

Cons

I like everything about WikiPro. Easy to use and I live texting clients from out main office number.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NF

Nicole F.

HR Manager

Hospital & Health Care

### "Easy to Use, Keeps Me Organized"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 6, 2021

Wiki Pro provides a single place for employees to reference for varied needs.

Pros

Wiki Pro has a professional look and is easy to update. It is a great platform to provide information for our employees.

Cons

Updating some areas is not as intuitive as I would like. I find myself giving up on adding content sometimes because I cannot figure it out. This is likely more Operator Error than anything else though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Bert B.

Sole Proprieter

Accounting

### "So very helpful"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 31, 2021

Very glad I gave it a chance. Don't want to not use it for my business.

Pros

Texting but the app lets me create them like Emailing. E-sign via texting E-pay via text Sending large, definable group text messages

Cons

Cost seemed a little high at first, especially since I wont use it much for a few months during each year. Learning app was very challenging & frustrating

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Daniel D.

President

Law Practice

### "Great tools for legal professional"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2021

The support is super. \[SENSITIVE CONTENT HIDDEN\] is always here to help us.

Pros

More and more of our clients are using texting as the way to communicate. Having out main number as the texting number makes our job much easier.

Cons

So far we have not found any deficiency yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dave W.

President

Marketing and Advertising

### "Awesome SMS Website Chat, Business Texting and Review Management Product with Affordable Pricing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2021

Easy to set up and simple to use. Allows me to receive additional Google, Facebook, Yelp reviews, gets me leads through text, and replies to user messages instantly using templates.

Pros

WikiPro helps my business reach clients faster with business SMS. WikiPro text chat is much better than any browser chat widget because we can reply to the user at any time, even if they close the browser. WikiPro also makes it very easy to request reviews with an outbound text review outreach system, as well as monitor and respond to online reviews. There are other features such as text-to-pay, SMS appointment reminder, text to e-sign. I Highly recommended this multi-function business program.

Cons

The WikiPro mobile App lacks some of the features in the web app, though it's not a deal-breaker as I can use the web app on my phone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/182540/WikiPro/reviews/)

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