# WikiPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WikiPro the right Payment Processing solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182540/WikiPro/reviews --- WikiPro 4.6 (33) [View alternatives](https://www.capterra.com/p/182540/WikiPro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WikiPro Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews WV Wanda V Accountant Accounting, Self-employedUsed the software for: Less than 6 months. “user-friendly, quick , amazing product to contact your clients, send files and obtain signatures.“ February 17, 2021 MG Mike G Vice presidentBanking, 10,001+ employeesUsed the software for: 1-2 years. “It can be laggy when working with large files and it has less community support that other similar products.“ November 4, 2024 NF Nicole F HR ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “Updating some areas is not as intuitive as I would like. “ July 6, 2021 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dave W. President Marketing and Advertising Used the software for: 6-12 months ### "Awesome SMS Website Chat, Business Texting and Review Management Product with Affordable Pricing" February 19, 2021 4.0 Easy to set up and simple to use. Allows me to receive additional Google, Facebook, Yelp reviews, gets me leads through text, and replies to user messages instantly using templates. Pros WikiPro helps my business reach clients faster with business SMS. WikiPro text chat is much better than any browser chat widget because we can reply to the user at any time, even if they close the browser. WikiPro also makes it very easy to request reviews with an outbound text review outreach system, as well as monitor and respond to online reviews. There are other features such as text-to-pay, SMS appointment reminder, text to e-sign. I Highly recommended this multi-function business program. Cons The WikiPro mobile App lacks some of the features in the web app, though it's not a deal-breaker as I can use the web app on my phone. Review Source CM Carly M. Retail operations Retail Used the software for: 6-12 months ### "Reliable and effective " September 28, 2024 5.0 Very good, same functionality of other software but more reliable Pros Easy to use, good Connection for video calls Cons Nothing this was a great alternative to teams Review Source MG Mike G. Vice president Banking Used the software for: 1-2 years ### "WikiPro is ideal for non technical users" November 4, 2024 3.0 Pros WikiPro has a user-friendly interface and is very versatile. It's set up and navigate, even for users who are less technically aware. Cons It can be laggy when working with large files and it has less community support that other similar products. Alternatives considered [Confluence](https://www.capterra.com/p/136446/Confluence/) Reason for choosing WikiPro More focused on end user experience especially for business not technical users Review Source Gurvinder K. Best ever app for texting, sms for buisness" Information Technology and Services Used the software for: 6-12 months ### ""Best ever app for texting, sms for buisness"" April 29, 2022 5.0 All my problems and issues are gone with this awesome app. This app is very easy to use and professional too. Pros First of all very user-friendly and easy-to-use interface. Great app for contacting all clients and sending files and others as well. Best tool for business. This tool help with tax also. This great and powerful tool comes with so many features. this helps me to search for my customer faster in my business. Cons According to me, it's the best tool in the market for business. I have never faced any issue regarding this. I recommend it to all. Review Source SF Santiago F. President Insurance Used the software for: Less than 6 months ### "Impressive " August 31, 2021 5.0 WikiPro has made our lives easier. Selling is fun again. Requesting signatures, documents, photos has never been easier. I would recommend WikiPro to everyone. Pros Being able to use my office number as a texting number was very impressive. I was able to save money and time when collecting e-signatures. I don’t have to wait weeks to receive those important signatures to process policies. Cons I like everything about WikiPro. Easy to use and I live texting clients from out main office number. Review Source GC Grace C. CPA Accounting Used the software for: 1-2 years ### "Handy app for tax and accounting tasks" August 21, 2020 5.0 Pros The app is fast and simple to use. It saves us time to collect client data and information It is convenient and provides instant messaging. Even our elderly clients can easily and instantly communicate with us. It allows e-sign via SMS both on the app or on regular text messaging. Clients can view their e-signed documents on phone. Cons It got stuck during e-sign if the document size is too large. For example, if the file has more than 10 pages. Review Source Response from WikiPro September 1, 2020 Sometimes the signature got stuck because the PDF document is corrupt. There is no 10 page limit. Please contact wikipro support if you have issue signing a PDF document. xW xi W. manager Restaurants Used the software for: 2+ years ### "Good " August 26, 2020 5.0 Pros This software Convenient, fast and easy to use， Cons l There is nothing wrong with this software, I think it works well Review Source qF qiuyang F. manager Apparel & Fashion Used the software for: 1-2 years ### "Very good software " August 26, 2020 5.0 its a great app to use for my business!. Pros This software is very easy to use.its full-features. Cons i can signed documents anytime anywhere.and I can send photo. Review Source zC zishun C. CPA Legal Services Used the software for: 1-2 years ### "WikiPro Review" August 26, 2020 5.0 Great solutions for business to customer communication Pros easy to use, love their text to landline feature, no app installation needed Cons hope it can build in more texting features for future. Review Source AC Alex C. Loan Consultant Financial Services Used the software for: 1-2 years ### "It will be a big deal in the future" August 25, 2020 5.0 It is very different compared to other CPAs when utilizing Wikipro, it is very professional, organized, and efficient. Every CPA should consider using a powerful tool with so many great functions like wikipro. Pros The software integrates esign & document management function to make the signing process much easier. Also I can have an unique channel to communicate with my CPA and I know my questions will be answered professionally. Cons In my opinion as software, there are always things can be improved and small bugs needs to be fixed. Review Source NF Nicole F. HR Manager Hospital & Health Care Used the software for: Less than 6 months ### "Easy to Use, Keeps Me Organized" July 6, 2021 5.0 Wiki Pro provides a single place for employees to reference for varied needs. Pros Wiki Pro has a professional look and is easy to update. It is a great platform to provide information for our employees. Cons Updating some areas is not as intuitive as I would like. I find myself giving up on adding content sometimes because I cannot figure it out. This is likely more Operator Error than anything else though. Review Source Lisbeth G. DIRECTOR DE TI Telecommunications Used the software for: 1-2 years ### "comunicacion express" October 10, 2023 4.0 Excelente, ya que es una plataforma de comunicación con la cual puedes enviar facturas y mensajes de texto comerciales Pros Creo que es un excelente herramienta que ayuda a ahorrar tiempo y cuenta con buenas ventajas como el chatear con los clientes desde el teléfono fijo de tu empresa con facilidad, enviar rápidamente enlaces de pago y recordatorios. Cuenta con un precio asequible y excelentes funciones. Cons hasta el momento no le e encontrado ningún inconveniente Alternatives considered [Text Request](https://www.capterra.com/p/167015/Text-Request/)[Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing WikiPro Porque tiene un precio asequible y es una excelente herramienta para comunicarse Review Source WV Wanda V. Accountant Accounting Used the software for: Less than 6 months ### "Excellent solution " February 17, 2021 5.0 KBA signature through text sold me on it. Pros Just what I was looking for! user-friendly, quick , amazing product to contact your clients, send files and obtain signatures. Cons It is exactly what I was searching for. At first it needs Tutoring videos other than that is easy to navigate Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing WikiPro Texting capabilities Price User friendly Review Source QY QIQI Y. Accountant Accounting Used the software for: 1-2 years ### "This App is user friendly " January 17, 2020 5.0 It helps me get my tax done Pros Easy to communicate; easy to reach professionals; efficient Cons It updates a little frequently. But 99% of the APP I liked it. Review Source SS Savannah S. Office Administrator Accounting Used the software for: Less than 6 months ### "I was shocked and impressed" February 11, 2021 4.0 I've been very impressed so far! I asked for a feature that was unavailable. Less than a month later they created it and took the time to email me personally about it! Pros It's easy to use and our customers love it. I really like that it's the same number as our office number and not some weird number. I also like that there's automation, but we can also text customers back and forth if needed Cons I wish the document send and receive were encrypted, but this isn't an end of the world feature for us. Review Source Response from WikiPro February 17, 2021 Thank you for the nice review. Please continue to provide all the feedbacks and we are working to improve our system constantly. As for document send, we added the passcode protection option. Please check it out. HY Hong Y. Teacher Education Management Used the software for: 2+ years ### "Great tool " August 26, 2020 5.0 I can easily use this useful app. It is very efficient to work with. Pros Convenience! I like to use this app because it is simple and easy to handle. Cons I didn’t find some thing I like least so far. Reason for choosing WikiPro It is easy to learn and very useful. Review Source VG Vivi G. Property Management Management Consulting Used the software for: 2+ years ### "SAFETY APP" August 26, 2020 5.0 everything good Pros Can protect my private information, reply very promptly Cons too expensive too bule too darker too small Review Source jS jack S. Art Director Design Used the software for: 2+ years ### "Remotely getting things done. " August 26, 2020 4.0 Pros The fact that i don't have to drive to the see my cpa to get my tax done. Cons the interface can use a better face. other than that. its pretty good. Review Source CJ Carey J. Realtor Real Estate Used the software for: 2+ years ### "User" August 26, 2020 3.0 Easy to find app and easy to communicate Pros Easy to find the app👍Easy to communicate Cons Little conflicted to use , Can not find the conversation history . Review Source zR zeyang R. IC Design engineer Computer Hardware Used the software for: 1-2 years ### "review as a user" September 24, 2019 3.0 it is a good software with communicate with clients. it has document esign which has stand it out, or there will be no differences with wechat Pros instant message and remote esign document Cons sometimes the app lost the history contents, and it does not pop up the message when there is actually new message Review Source BB Bert B. Sole Proprieter Accounting Used the software for: Less than 6 months ### "So very helpful" March 31, 2021 4.0 Very glad I gave it a chance. Don't want to not use it for my business. Pros Texting but the app lets me create them like Emailing. E-sign via texting E-pay via text Sending large, definable group text messages Cons Cost seemed a little high at first, especially since I wont use it much for a few months during each year. Learning app was very challenging & frustrating Review Source AJ Aiqin J. Branch manager Logistics and Supply Chain Used the software for: 1-2 years ### "Great software " August 26, 2020 4.0 I like it a lot. Easy to use Pros What I like the most about it is Easy to use, friendly interface. Cons The least I like this software? Not much to complain Review Source JL Joe L. Data Analyst Hospital & Health Care Used the software for: 1-2 years ### "Good app" August 25, 2020 5.0 Pros East to communicate with my accountant . Cons It is real simple and easy to use. Either the chat or the file transfer Review Source VR Verified Reviewer Freelance Internet Used the software for: I used a free trial ### "Un muy buen software a la hora de comunicarte con tus clientes" November 11, 2022 4.0 Pros Su interfaz es extremadamente sencilla de utilizar y no requiere de muchos conocimientos previos. Cons No he tenido de momento problemas o conflictos, lo cual es un punto bastante positivo. Review Source hC hsueh C. Controller Wholesale Used the software for: 2+ years ### "time saving app!" August 26, 2020 5.0 Pros very prompt and convenient. great app for companies of any size. excellent customer service Cons photo & doc upload takes some time and unable to upload multiple at once Review Source Response from WikiPro September 1, 2020 Thanks for your feedback. Actually we allow multiple files upload, you just need to click the buttons to upload more files. 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