# vtenext Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about vtenext Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/182562/vtenext --- # vtenext Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) vtenext ## What is vtenext? vtenext is the open source CRMequipped with a BPMN engine for the processes automation. All the functionalities offered by a CRM, marketing, sales and post sales management, are strenghtened by the BPMN engine to design automaed processes. vtenext transforms the CRM logic from the data to the process core to digitize all the processes and the creation of process-driven solution, without the need to write code strings. ## What is vtenext used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Professional Services Automation](https://www.capterra.com/professional-services-automation-software/) Top alternative Featured Overall rating Based on 107 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price €16 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for vtenext?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vtenext.com&name=vtenext) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### vtenext 4.6 (107) VS. [4.7 (460)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price €16 Per User, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (107) Ease Of Use 4.7 (460) Value For Money 4.6 (95) Value For Money 4.5 (399) Customer Service 4.4 (97) Customer Service 4.6 (382) ## vtenext alternatives [4.2 (1,301)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/182562/vtenext/alternatives/) ## Who uses vtenext? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.4 (51) 88.24% of 51 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Workflow Management 4.4 (39) 89.74% of 39 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Lead Management 4.6 (36) 88.89% of 36 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Data Import/Export 4.3 (30) 93.33% of 30 reviewers that rated this feature as important or highly important Import and export data to and from software applications Reporting/Analytics 3.9 (24) 91.67% of 24 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Task Management 4.2 (23) 82.61% of 23 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression vtenext 102 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Ability to handle large datasets Graphical representation of data Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Operate/access software on Mac Devices Designed for small businesses Form predictions based on past and present data/trends Automate repetitive tasks such as filling out information or creating certain types of forms Store, manage and track all forms in a centralized location Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Create, design and modify the flow and processes of tasks in a project Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Ability to handle several projects simultaneously Drag and drop/visual interfaces that allow non-tech users to build without writing code Track all opportunities for potential sales and convert them into recurring revenue Calculate rule-based prices for a product/service Document any changes or proposed changes made to business processes or workflows Visually identify, define, and map all details and relationships surrounding business process models and elements Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Create proposals based on costs of labor and materials Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Define, track, and/or automate sales activities and sales processes Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Web form that allows users to enter data that is sent and processed for different reasons Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (107) 4.5 Based on 107 reviews ## Pricing Value for money 4.6 (95) Free Trial Free Version Basic €16.00 Per User,Per Month Value for money 4.6 (95) 4.6 Based on 95 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (97) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (97) 4.4 Based on 97 reviews ## User reviews Overall rating 4.6 Based on 107 reviews Filter by rating 5(67) 4(38) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent WB Walter B. Direttore Commerciale Marketing Mechanical or Industrial Engineering ### "Valutazione innovazioni importanti" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 4, 2026 Complessivamente é ottima. Non tornerei indietro ai vecchi sistemi per nulla al mondo. La facilità con cui si opera é veramente un plus. Pros Soprattutto poter gestire molto facilmente ogni singolo progetto, avendo tutte le componenti del porgetto (comunicazioni, documenti, offerte e quant'altro) ragguppate appunto per singolo progetto Cons La poca chiarezza di come formulare report e statistiche di gestione. Il modo di creare report e statistiche non é proprio intuitivo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Andrea B. Quadro Computer Software ### "VTENEXT inizi quasi per gioco e poi...." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 4, 2026 L'esperienza con il VTE è iniziata nel 2009, l'azienda aveva necessità di gestire ticket per l'assistenza tecnica erogata ai propri clienti. E' stato solo l'inizio: man mano il VTENEXT (inizialmente si chiamava Vtiger) ha guadagnato la fiducia dell'azienda e ad oggi, oltre all'anagrafica dei clienti e ai ticket di assistenza tecnica, gestiamo Preventivi, Conferme d'ordine, DDT, Ordini di lavoro, Servizi a contratto, Ordini di acquisto, Asset e Portale assistenza per i nostri clienti. Pros \- ambiente open source - possibilità di personalizzare i moduli - possibilità di creare nuovi moduli - possibilità di interagire con il cliente attraverso il portale assistenza clienti - APP Wilson ben fatta - supporto tecnico sempre pronto per gestire ticket di tipo urgente/bloccante Cons Le pagine web sono esteticamente simili per tutti i mouduli: mancano elementi grafici e la possibilità di rendre le pagine più "complesse" che potrebero rendere l'iterazione con il CRM più efficiente ed accattivante. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FT Francesco T. Artigiano Furniture ### "Un uomo in più in squadra" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2026 Esperienza più che positiva, ho passato anni a capire se fosse la giusta strada e ad oggi rimpiango il tempo perso. Un software che si è adattato alla nostra nicchia di mercato e ci sta dando tantissime soddisfazioni. Dal commerciale ai tecnici, oltre al prodotto, le persone sono quelle che fanno veramente la differenza. Pros Mi è piacuta l'estrema duttilità del prodotto, la capacità di adattarsi a tutte le esigenze della mia azienda, senza dimenticare \[nascosto contenuto sensibile\], il nostro project manager, che con pazienza si è calato nel settore legno e ci ha aiutati a tradurre le nostre esigenze in realtà Cons L'interfaccia grafica rigida e la gestione delle mail sopratutto come anteprima file sono l'unico tasto dolente. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Andrea B. Programmatore Computer Software ### "Estrema soddisfazione del CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 2, 2026 Direi che ad oggi la mia esperienza è positiva. Il programma soddisfa le nostre aspettative e siamo seguiti molto bene nell' avviamento e istruzione Pros La velocità di risposta alle nostre domande ed esigenze e la disponibilità sia dei commerciali che dei tecnici Cons Che su alcune procedure è necessario aprire un ticket e attendere la risposta, che comunque avviene in un tempo accettabile Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Andrea G. Revenues planning and controlling manager Electrical/Electronic Manufacturing ### "Soluzione VTENext: strumento efficace di sales governance" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 Assolutamente positiva! Abbiamo affrontato assieme sfide importanti: dal roll-out verso le filiali commerciali estere, alla gestione del funnel delle opportunità, al completo presidio del processo di quotazione di soluzioni commerciali complesse Pros Flessibilità, scalabilità, affidabilità della soluzione di VTENext hanno permesso il successo nell'adozione del servizio CRM da parte del network Sales di gruppo, garantendo un'efficace ed efficiente governance dei processi sales Cons Il reporting è efficace ed essenziale, ma potrebbe essere più accattivante per rendere ancora più tangibile il valore aggiunto per chi deve coordinare un team Sales Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Andrea S. Lighting designer Electrical/Electronic Manufacturing ### "VTENext strumento indispensabile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 3, 2026 Esperienza assolutamente positiva con supporto commerciale e tecnico all'altezza delle aspettative.. Pros In seguito ad alcune valutazioni fatte su diverse proposte CRM alcune delle quali testate per un periodo abbastanza prolungato, ho scelto VTE per la mia azienda. Ritengo questa piattaforma flessibile e personalizzabile in funzione alle esigenze attuali e future. Cons non ho trovato particolari criticità riscontrate durante l'utilizzo quotidiano e la piattaforma cloud risulta flessibile e consultabile su qualsiasi dispositivo. Alternatives considered [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Reasons for choosing vtenext Software sviluppato in Italia con supporto tecnico Italiano Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM ROBERTA M. SALES COORDINATOR Food & Beverages ### "VTENEXT- BUCCI- OPEN SOURCE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 1, 2026 Esperienza positiva perche con vtenex abbiamo finalmente creato una vera piattaforma utile a tutti e di facile utilizzo Pros vtenex è pratico intuitivo e con possibilita' trasversali per le varie esigenze aziendali e di facile utilizzo per tutti Cons vtenex mi è piaciuto nella totalita', sarebbe bene che anche la app da telefono fosse completa di tutti i moduli che si possono consultare da pc Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD DEBORA D. ACCOUNT Food & Beverages ### "OTTIMO STRUMENTO" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 1, 2026 MOLTO INTUITIVO FACILE DA IMPARARE . AIUTA A RAGGIUNGERE GLI OBBIETTIVI COMMERCIALI AVENDO SEMPRE LA SITUAZIONE DELL ANDAMENTO Pros è MOLTO INTUITIVO, ORA POSSO FACILMENTE AVERE TUTTI I DATI DI FATTURATO VELOCEMENTE E MODIFICARE E GESTIRE GLI ORDINI FACILMENTE Cons NON HO RISCONTRATO PROBLEMATICHE PARTICOLARI. BISOGNA SOLO CAPIRE COME ADATTARLO AL NOSTRO TIPO DI LAVORO Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FC filippo c. agente Food & Beverages ### "vte bucci open " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 1, 2026 Ottima, prodotto molto intuitivo e pratico. abbiamo l'elenco delle aziende mandanti, dove possiamo scaricare tutti i cataloghi Pros la possibilità di vedere tutti i miei ordini senza doverli cercare nelle varie cartelle, ordinati per data e suddivisi per azienda mandante Cons niente, il prodotto e molto utile, forse l'unica pecca è sull'app del cellulare, il prodotto non è proprio uguale al pc Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Daniele D. Imprenditore Machinery ### "Partner affidabile" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 Esperienza decisamente positiva, soprattutto per quanto riguarda la collaborazione con un partner strategico con cui sviluppare un CRM personalizzato sulle nostre esigenze, che garantisce inoltre un costante aggiornamento e lo sviluppo continuo della piattaforma Pros La professionalità del personale che ci ha seguito e la possibilità di sviluppare aggiornamenti..... Cons Nulla. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing vtenext Prezzo.................................. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182562/vtenext/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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