--- title: "Cocoom Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cocoom Software - reviews, pricing plans, popular comparisons to other Knowledge Base products and more." source_url: "https://www.capterra.com/p/182567/Cocoom/" page_type: "product" language: "en" --- # Cocoom Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cocoom ## What is Cocoom ? Cocoom is a Microsoft Teams APP that helps you build a source of knowledge to improve support and collaboration within teams, organization and beyond. easy publishing clear and simple organization cross team knowledge threads available beyond your company push and notify everyone Start now and be effective from day one thanks to our templates repository: Human Resources, welcome booklet, Objectives & results, Project management, Agile methodology, Marketing ## What is Cocoom used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €2 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cocoom ?[Manage this product listing](https://www.g2.com/products/cocoom/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cocoom 5.0 (1) VS. [4.6 (38)](https://www.capterra.com/p/176777/Happeo/reviews/) Starting Price €2 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (149) Value For Money 0.0 (0) Value For Money 4.5 (91) Customer Service 4.0 (1) Customer Service 4.6 (100) ## Cocoom alternatives [4.4 (254)](https://www.capterra.com/p/131501/Bloomfire/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [5.0 (4)](https://www.capterra.com/p/185255/Hubley/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Cocoom Overview ### What company size and specific industries is Cocoom built for? Cocoom is designed for organizations of all sizes, including startups, SMEs, mid-cap companies, major groups, and NGOs. It suits a broad range of sectors rather than a single industry, making it appropriate for businesses and nonprofit organizations seeking a communication and collaboration platform. Features and Usability ### What are the key features of Cocoom ? Cocoom offers knowledge management and content management features such as a knowledge base, content library, document management, and content creation. It also includes team collaboration tools like discussions, file sharing, real-time editing, task management, and activity/news feeds, plus reporting and analytics, surveys and feedback, and access controls/permissions. Integrations ### Which third-party tools and platforms does Cocoom integrate with? Cocoom connects natively to Microsoft SharePoint, Microsoft Teams, Microsoft Word, and Slack. These integrations cover document management, internal communication, and collaboration workflows, giving Cocoom support for four third-party platforms in its official catalog. Getting Started and Support ### What training and onboarding options does Cocoom offer? Cocoom provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided setup remotely, webinars present scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Cocoom offer? Cocoom provides email/help desk, FAQ/forum, phone support, and chat. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common issues. The listed channels define the support experience described here. ## Features AI summary Based on 21,823 Knowledge Base reviews Capterra data shows that buyers of collaboration software rank the following features as their top priorities: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Document Storage** (**57%**) - **Collaboration Tools** (**54%**) Cocoom supports **Collaboration Tools**, but it does not include **Secure Data Storage** or **Document Storage**. Instead, it offers other features that reviewers also rate as important, including **Access Controls/Permissions** (**53%**), **Task Management** (**51%**), and **File Sharing** (**50%**). These features help teams control who can view information, keep work organized, and share files more easily, helping businesses improve coordination and day-to-day teamwork. Access Controls/Permissions Define levels of authorization for access to specific files or systems Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Activity/News Feed Continuous profile-based stream of news and activity Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Benchmarking Compare key metrics for the business against prominent players in the industry Blogs Allows users to publish blogs on social site Cocoom 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity/News Feed: Continuous profile-based stream of news and activity - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Benchmarking: Compare key metrics for the business against prominent players in the industry - Blogs: Allows users to publish blogs on social site - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Event Calendar: A list of events with their respective dates - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - Goal Management: Allows employees to set and manage work or career related goals - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Mobile Access: Access software remotely via mobile devices - Negative Feedback Management: Identify, track, and respond to negative feedback - Newsletter Management: Create and update newsletter content to increase engagement - Notes Management: Allow users to create, edit, and sort multiple notes - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real Time Editing: Preview and make real-time changes in the web content - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Team Collaboration: Allow multiple team members to edit and work on the same document - Text Editing: Edit text as needed --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Free Trial Free Version Basic €2.00 Per User,Per Month ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NS Nathalie S. Consultante Marketing and Advertising ### "Je propsoe et intègre COCOOM auprès de mes clients " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 9, 2020 Ayant suivi toute la phase d ‘intégration de Cocoom pour une entreprise qui se disait elle-même à l’âge préhistorique de la com, je peux vous dire à quel point COCOOM s’adapte à toutes les situations d’entreprise pour aller vers du mieux. Pros L'outil est adaptée aux démarches de construction de la culture d’entreprise. Direction et management plus visibles, dynamique des équipes boostée en direct, interactions, place juste accordée à chaque salarié dans l’organisation. Cons Les reportings quotidiens des actus sur boite mail en cas de non ouverture de la plateforme ped 4 heures. Reasons for choosing Cocoom Parce que Cocoom donne beaucoup de liberté d'usages et n'oblige en rien ni le management ni les équipes. Mais propose un cadre libérateur. 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