Channable

Channable


4.5 / 5
15 reviews

Who Uses This Software?

eCommerce retailers, marketing agencies, travel industry, recruitment agencies, hotel industry


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Channable
  • www.channable.com
  • Netherlands

About Channable

Channable is a data feed management tool for online marketing agencies and advertisers. The all-in-one tool includes many features such as data feed optimization, product listings for marketplaces, order connections, generating dynamic text ads and an Analytics connection. Just import your items with a feed, API or one of our eCommerce plugins. You can even combine multiple data sources from different systems. Take advantage of our international expertise to advertise anywhere.


Channable Features

  • Campaign Management
  • Channel Analytics
  • Incentive Management
  • Inventory Control
  • Lead Management
  • Opportunity Management
  • Order Management
  • Partner Management
  • Product Management
  • Reseller Management
  • Catalog Management
  • Channel Management
  • Data Synchronization
  • Email Marketing
  • Inventory Management
  • Marketplace Integration
  • Mobile Commerce
  • Order Management
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Social Commerce

Channable Reviews Recently Reviewed!


Using Channable as a SEA specialist

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Super-duper user friendly. I haven't tried yet; but I think I can teach a monkey to use Channable.

In a PPC world where the use of feeds gets more and more important, it is of great value that there is a tool like Channable that enables me manage my feed, without having any programming skills. It allows me to give me a lot of freedom. And most importantly: I'm not stuck to boring source feeds, where my hands are tied.

And, let's face it: to understand how a feed is build up takes quite some time to comprehend. The user friendly interface helps me to easily explain it to (junior) colleages.

Cons: I'm very happy about the feed-mangement part of Channable. And in that division, I think Channable is the best tool around. I am less excited about the other features. The text ads editor for instance. The basics here work fine. But when you want distinguish and really take a next step, the tool is too limited. And in that department there are quite some campaign building tools that are better.

Overall: As a SEA specialist I use Channable primarily to manage my Shopping feed en my feed that I use for campaign building. For this, Channable gives me the freedom I need. To add, remove, replace information.

Vendor Response

by Channable on June 20, 2019

Hello Danny,

Thank you for your enthusiastic feedback. We're honored to know that Channable serves you so well. We work to get everyone up and running as fast as possible with our tool!

As for Ads the same idea is applies, we want to make Ads accessible to everyone. If you would like to dig even deeper into the tool we have a help center, tutorial videos and of course our customer support for more information.

Kind regards,
The Channable team

Great tool, easy to use and implement

May 27, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Intuitive way of working (very easy to start with)

2. Connector with inRiver

3. "Unlimited" amount of feeds to add

Cons: 1. Changing the labels of the (imported) attributes is not very practical: you need to adjust the labels per project.

2. I would like to download a feed directly as XLSX, instead of CSV.

3. I would like to see who has started/set up the feed; with multiple users on board it is nice to have contact with them about for examples changes.

4. I would like to have roles and rights within our account; now everyone sees (and could change) all projects/feeds but we use the account with different departments and brands (and it would be better to have some of the projects hidden for some).

5. Sometimes the inRiver connector is not steady (some attributes are not filled), then we need support from our partner Xsarus to have it fixed.

6. The rules are sometimes hard to set up and combine. Thanks to our partner, we could manage, but this tab in the system can cause a lot of irritation.

Overall: We use Channable mainly to prepare our product data in the right set up for our etailers/retailers and content providers. So, in Channable we have:

> direct feeds towards platforms as Google Shopping, Flixmedia, Icecat etc.

> specific sheets available for download (preferably XLSX) to transfer to etail/retail.

In the second place, we use Channable to check our product data: we prepare a sheet so we can check all data for a specific product in a specific language.

Vendor Response

by Channable on June 20, 2019

Hello Froukje,

Thank you for the feedback! It's great to hear that we've helped you so far and your suggestions have been forwarded internally.

Your feedback helps our tool grow, it's so essential that you keep letting us know how we can improve.

Our rules are one of the strong points of Channable. If you are ever feeling like you need help, please feel free to call. We have live support and a online help center for all your questions.

Kind regards,
The Channable team

Channable is a great tool for enhancing your feed and continuous feed optimisations

May 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the enormous amount of rules you can add to your projects, allowing us to make an 'ok' feed into a 'pretty good' feed. One of the things I use most is the rules part in which I create longer titles / description lines in which important columns are combined, adding rules for shipping price, adding custom_labels, filling in blanks with input from other columns, etcetera.

Cons: Sometimes it's difficult to combine multiple 'ifs' in a rule. Therefore, I would like to add multiple 'ifs' in just one rule, however sometimes this is not possible and then should be divided among multiple rules.

Overall: I am very happy with Channable, it allows me to enhance client's feeds and easily dissolve problems that would otherwise (without the tool) not be possible.

Vendor Response

by Channable on June 20, 2019

Hello Annebelle,

Thank you very much for the wonderful feed back! We work very hard to continually improve our services! This is largely based off of users feedback such as yours!

Keep on making your feeds and we will keep on making your experience even better!

Kind regards,
The Channable team

Capterra loader

Marthijns review

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Almost everything we would like to do with our feeds you can do with Channable. There are almost no limitations.

Cons: The pricing is getting to high if you do have many products.

Overall: Support is very well and almost no bugs.

Vendor Response

by Channable on June 20, 2019

Hello Marthijn,

Thank you for your enthusiastic feedback. We're honored to know that Channable serves you so well.

We work off of customers ideas, so if there is anything else we could provide to push the limits even further please let us know!

Kind regards,
The Channable team

Must-have tool for PPC marketeers!

May 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lots of filters, find & replaces, formulas, etc. available

Very easy to use

Works extremely fast compared to other tools

100+ feed formats for all kinds of online channels

Cons: It would be nice if an account manager or support would more frequently contact users

New features could be released a bit faster / more often

Overall: Channable enables us to do the work of +/- 10 FTEs with just the two of us. It's a great tool for feed management, automation and quality control!

Vendor Response

by Channable on June 20, 2019

Hello reviewer,

Thanks for your kind words and feedback! It's a pleasure knowing that you're having a positive
Channable experience!

Kind regards,
The Channable team

Best Feedmanagment Software in the market

May 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Channable is easy to set up and in use. You can use the software for a lot different feed & API based marketplaces and platforms. If something doenst work you just call with support and they will find a solution for all your (life) problems.

Cons: Not much! Maybe the pricing, there are a few great features but they can only be used if you have at least a Large Business plan.

Overall: Channable is the solutions for a high quality feed. I use it to enrich feeds & API's and to run a zillion Google Ads ads, and the results is always a growth in revenue.

Vendor Response

by Channable on June 20, 2019

Thank you for the awesome review Nathaniel,

We at Channable are always happy to hear that we have made someone's life easier.

Keep on keeping on with your zillion Ads! We will make sure it gets to a zillion people!

Kind regards,
The Channable team

Amazing partner

May 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Always helpfull and if you can not find a way to make it work, their support does.

Cons: That my internet speed is so slow ;) haha so not their problem

Vendor Response

by Channable on June 20, 2019

Hello Dylan,

Thanks for leaving us such a awesome review. We're glad Channable has impressed you so much.

As you said support is always here to help with any problems you may face!

Good luck with you internet connection!
The Channable team

Capterra loader

Good feed management tool

Jul 16, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Easy to use

2. Fast

3. Reliable

4. Can handle huge feeds easily

Cons: 1. All changes go directly live when you hit save - there's no way to revert it, and no undo.

2. It would be great if there would be some versioning system in place so that one can always revert to a previous version of the feed config. (See Google Tag Manager for a great example of how it could be done)

3. There could be some more operators, like random number etc.

4. Import of JSON

5. Nesting of the feed goes only 2 elements deep, eg. Product->Features->Colour

Overall: We use channable to split our "Master Feed" in individual feeds and also to import and convert external feeds to the format used by our backend.

Vendor Response

by Channable on July 19, 2019

Thank you Philipp for taking the time to give us a review.

All of your feed back is very helpful and are features we will take into account as we develop our tool further.

Kind regards,
The Channable team

Excellent tool

May 24, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Great variety of channels to link your product feeds to. After the initial learning of the system it's easy to copy often used filters and values to different feeds. Many options to keep your feeds up to date with the right package.

Cons: Learning curve for setting up the system at the start.

Overall: Channable helps us set up personalized feeds for a number of different channels from one master feed. This way we can get the right offers to the right people.

Vendor Response

by Channable on June 20, 2019

Hello Remco,

Thank you for taking the time out to leave Channable such a kind review.

It's our pleasure to work with you. If you ever need any help please feel free to call, we have a live support team to work with you and a online help center on the Channable website for all your questions.

Kind regards,
The Channable team

Channable is top!

Jul 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use! The service of Channable is amazing.

Cons: There is nothing that I don't like, but de prices are a little bit higher than other feed management platforms.

Vendor Response

by Channable on July 19, 2019

Hello Ties,

Thank you for the wonderful review.

We are always happy to hear how our customers experience Channable!

As for the pricing we are very transparent as to what services we provide and hope that the quality of our tool and service lives up to your expectations.

Great must-have for all smal to large e-commerce sites

May 24, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use, within a day you got your entire world right at your fingertips. and more than once made huge revenue jumps within days.

Cons: Sometimes to do very specific things there is a lot of trickery involved, but that's to be honest the strength of this platform as well.

Vendor Response

by Channable on June 20, 2019

Hi Kay,

Thank you for your kind words and rating. It's a pleasure knowing that you're having a positive Channable experience!

If you ever need any help, we have live support and a help center on our website that's got you covered!

Kind regards,
The Channable team

Real value for money

May 24, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great feedmanagement tool

Great support

Real value for money

Shopping builder is decent

Cons: Don't really like the adwords ad builder, in my opinion this should not be the core reason you choose to use channable.

Vendor Response

by Channable on June 20, 2019

Hello Mark,

Thank you for your kind feedback. We hope we can develop a tool worth using, if there's anything we can do to improve it please let us know!

Kind regards,
The Channable team

Good tool to optimise your feeds

May 24, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The fact that I can combine multiple data sources to create one rich feed and the feed preview function

Cons: The fact that the shopping campaign fuction is an add-on.

Overall: Since we are using channable the creation of rich feeds is way easier to set-up and to manage and optimise. A real time saver

Vendor Response

by Channable on June 20, 2019

Hello Barend,

Thanks for your honest feedback.

As we continue to improve the Channable tool, your opinion means a lot to us and the tool's development.

We have shopping campaigns and other add-ons as optional to suit everyone's needs and customize your experience.

Kind regards,
The Channable team

Capterra loader

Awesome service

Jul 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: speed

ease of use

customer support

stability

Cons: There are no real cons. I only miss the FBA order import.

Vendor Response

by Channable on July 19, 2019

Hello Davy,

Thank you so much for the awesome review!

We are happy that you are having such a good experience.

As for your con, you will be happy to hear that FBA order imports is on our development list and should be done by the end of this year!

Kind regards,
The Channable team

Powerfull tool that saves a lot of work

May 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It helped a lot to offer our feeds correctly to Google Shopping and Facebook ads

The rules you can use are powerfull and save a lot of work

Cons: It got pretty expensive when our channels and porductcount grew.

Vendor Response

by Channable on June 20, 2019

Hello Robin,

Thank you for the honest feedback. We try to provide the highest level of service and quality for every service we offer. Our pricing is very transparent on the site and there should be a price plan that suits the needs of you and every customer.

Kind regards,
The Channable team