--- title: "Channable Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Channable the right Channel Management solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/182568/Channable/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Channable 4.6 (96) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Channable Ease of use 4.3 Customer Service 4.6 ## Pros and Cons in Reviews TJ Tomas J Product MasterInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “Channable allowed us to expand on marketplaces there we previously had no ambitions of being on, and it gave us a lot of ideas to improve our clients' sales and efficiency.“ April 9, 2024 TJ Tomas J Product MasterInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “The only thing I really miss, which I think would be realistic to develop, is the ability to better work with duplicate and nested elements.“ April 9, 2024 IÖ Ilyas Ö Online Marketing ManagerWholesale, 51 - 200 employeesUsed the software for: 1-2 years. “We had a problem with the change from the plugin to the app at Shopware 6 and synchronization problem with Facebook, but the phone support was excellent.“ February 23, 2024 SG Silvia G E-commerce ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “Weak integration features for Amazon - e.g. channable doesn’t recognize the shipping option customers choose (there is just a general title 'Amazon Shipment').“ January 28, 2023 AF Albert F CEOManagement Consulting, 2 - 10 employeesUsed the software for: 6-12 months. “The software's real-time synchronization ensures that our product feeds are always up-to-date, which is crucial for maintaining accurate inventory levels and pricing across multiple channels.“ March 27, 2023 SV Steven V Growth HackerConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months. “At times, mandatory fields are falsely tagged as required.“ August 2, 2021 AF Albert F CEOManagement Consulting, 2 - 10 employeesUsed the software for: 6-12 months. “Additionally, Channable offers robust analytics, which helps us identify and analyze trends in our performance data.“ March 27, 2023 MM Mikkel M PPC SpecialistMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “Not the best software for feed optimization“ April 9, 2021 ## Showing most helpful reviews Showing 1-25 of 96 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Developer Used the software for: 3-5 years ### "Extreem duur door add-ons" December 26, 2025 1.0 Opgeblazen API aggregator. Kostprijs schiet de hoogte in vanaf dat je iets doen d.m.v. add-ons. Zonder add-ons kan je haast niets doen. Pros Je hoeft de api’s niet te implementeren wat dus initieel geld en tijd bespaart maar over de lange periode enkel nadelen bied. Cons Ze proberen je af te zetten als je hun service wil stopzetten. Laten je nog een extra maand betalen. Review Source R Reviewer Head of E-Commerce Used the software for: 3-5 years ### "Amazing software, even more amazing Support" March 30, 2023 5.0 Amaging. Can´t stress this enough. Pros The features and explanation you receive for each of the data fields is great. It makes it really easy to use. But most amazing is the support. They are so extremely helpful. I´ve never experienced anything like the people from this support. They really know what they´re doing and find solutions really fast. Whatever "problem" I´m not able to fix on my own they either fix it with me and explain how that works or they just call me back or send an email within a very short period of time (anything from 10 minutes to 2 hours) and will have solved it. No idea how they do it but I wish everyone I work with had a support department THIS GOOD. People tend to underestimate how important support is - Channable does not. They have an amazing software that lets you edit any piece of information and an extraordinary support. Cons Nothing at all. I like all the features and would only like to see more marketplace connections. Review Source R Reviewer E-Commerce Manager Used the software for: Less than 1 year ### "A big Thanks to the Support" January 23, 2023 5.0 The Overall Experience went from OK to Excellent, because the Technical Service were able to guide me threw the Process in my native language, so that I can replicate what we have done for Other Plattforms.Having the Abillity to call the technical support when having Issiues makes the difference from a 2-3 Star to a 5-Star Review, because It gives me the Confidence to Achive the goals we need to Solve with Channable.Without The Technical Support, It would Consume Way more Time and Energy.So Here a big Thanks to \[sensitive content hidden\] for guiding me so well, full of ease and patience through the Process so that I can replicate it. That helped me a lot by Skipping Unnessesary Trial and Error!!! Pros User Interface is clear and userfriendly. I were Able to quickly get an overview of the possibillities and Things that can be done. No Messed up UI with thousands of same looking buttons. Other Toole look and feel way more clunky like SAP. Cons The Rules and the Attribute Matching were not that self explainig, that I were able to upload a feed with a good Quality. To go threw The Channable Academy were Time consuming and did not resultet in giving me the exact information needed. But just 2 Days after I had a Very Good Call in German with a German speaking technikal support and we were able to Setup our. first Feed together, so now I know all the Steps Needed to upload feeds in a good quality to various plattforms. Review Source R Reviewer General Manager Used the software for: 1-3 years ### "Slow or no response - blaming third parties for not working modules" August 5, 2022 1.0 Very bad, they need to step up their customer service game. Pros Not much, it's lacking basis functionality, anything standard you would like to add costs you extra even before it works. Cons Overpriced, they are only looking for ways to charge more, sell upgrades. No solutions if something doesn't work. Review Source R Reviewer Digital Advertising Specialist Used the software for: 3-5 years ### "An integral part of my routine" March 1, 2022 5.0 An integral part of my weekly routine managing ecommerce clients and enhancing their product feeds. Pros Ease of use, quick and competent support, time saving possibilites. Cons Some settings are hidden, or buried deep. Review Source R Reviewer Digital Manager Used the software for: Less than 1 year ### "Highly satisfied" January 2, 2020 5.0 Pros Former deceased client of Lengow we migrated to Chanable three months ago. Thanks to the support of the Chanable team we were able to quickly implement the solution and even create parent to child feeds on our different Amazon platforms. Since then we have been able to use the solution correctly and our sales have even increased. I recommend it! Cons Nothing to report the api provided the work requested. Review Source R Reviewer SEA specialist Used the software for: 3-5 years ### "Great tool, great support" November 19, 2020 5.0 I have discovered and used channable for multiple clients during my job as an SEA specialist at a marketing agency; the tool is also widely used in my current job at a retail company. I have always experienced the use of Channable as very easy, and as indicated earlier, I am very positive about the contact moments with support. Pros You have all the options you need to set up the perfect product feeds. Using the tool is very simple and intuitive. The support department is very helpful if anything is unclear. Cons Maybe I have overlooked a possibility myself, but otherwise it would be a welcome addition to be able to adjust rules in bulk. (for example: in all selected rules, replace the word "test.com" for "test.nl" or the "delivery" attribute for another attribute called "shipping\_time".) In my case, this could save quite a bit of time. I would also find some more options for filtering in the overview of all feeds useful, because with more than 90 feeds you can easily lose the overview sometimes. But in this case too; maybe there are options that I myself have overlooked. Review Source R Reviewer E-commerce marketeer Used the software for: 1-3 years ### "Saves me so much time" August 19, 2019 5.0 This tool is very easy to work. Great customer service and it makes my clients grow through it's possibilities and connections. Pros Using Channable makes me create more effective campaigns and feeds, and therefore the ROI of my clients campaigns grows. Which in return makes them and us happy, since KPIs are met. It also creates a lot of opportunities like advertising on marketplaces and other platforms. Feeds can be created in an instant. Cons Order connections are not available for every CMS. Review Source Philipp E. Senior Technical Product Manager Used the software for: Less than 1 year ### "Good feed management tool" July 17, 2019 4.0 We use channable to split our "Master Feed" in individual feeds and also to import and convert external feeds to the format used by our backend. Pros 1\. Easy to use 2. Fast 3. Reliable 4. Can handle huge feeds easily Cons 1\. All changes go directly live when you hit save - there's no way to revert it, and no undo. 2. It would be great if there would be some versioning system in place so that one can always revert to a previous version of the feed config. (See Google Tag Manager for a great example of how it could be done) 3. There could be some more operators, like random number etc. 4. Import of JSON 5. Nesting of the feed goes only 2 elements deep, eg. Product->Features->Colour Review Source Victor D. CEO Used the software for: 1-3 years ### "Not the best but a reliable choice for channel management" November 29, 2022 5.0 Pros Reliability and integration with virtually all the platforms that you could need and more. Sometimes I feel that they should put more effort in different features rather than channel integration (so many channels). Cons If you are switching from another platform probably you'll get the same features that you had. Review Source R Reviewer Online marketeer SEA Used the software for: 3-5 years ### "Marthijns review" May 22, 2019 5.0 Support is very well and almost no bugs. Pros Almost everything we would like to do with our feeds you can do with Channable. There are almost no limitations. Cons The pricing is getting to high if you do have many products. Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Channable for Marketing Automation - No 1 Choice" June 12, 2023 5.0 Very good, tool works as it should and customer service is always very helpful Pros Easy to implementEasy to useSaves us a huge amount of time and work Cons Some features are missing, but nothing criticalWe have some very specific needs in the way we handle our accounts that sometimes we need the support team to help set up things correctly Review Source R Reviewer Online Marketing & Marketplaces Used the software for: Less than 1 year ### "Perfect tool to automate your sales on market places and excellent support team" August 24, 2021 5.0 We use Channable to connect with different market places in Europe. It's a tool with a very user friendly interface an also a an excellent customer support. When you face issues, errors or difficulties their support team will help you until everything is solved. Pros I'm not technical at all but even then it's no problem to learn working with Channable. Thanks to Channable our product information is always up to date on many different platforms and market places. Cons When you're new to Channable it looks like 'a lot'. But when you get to know the basics you will be over that feeling very soon :). Review Source R Reviewer Marketing Manager Used the software for: 1-3 years ### "Very helping customer support Team " August 10, 2023 4.0 Pros The excellent support - always if I asked for help - it appeared immediately Cons So far nothing - controll is given, support is there and helping faqs are too availalbe Review Source R Reviewer Online Marketing Consultant Used the software for: 3-5 years ### "Best Feedmanagment Software in the market" May 22, 2019 4.0 Channable is the solutions for a high quality feed. I use it to enrich feeds & API's and to run a zillion Google Ads ads, and the results is always a growth in revenue. Pros Channable is easy to set up and in use. You can use the software for a lot different feed & API based marketplaces and platforms. If something doenst work you just call with support and they will find a solution for all your (life) problems. Cons Not much! Maybe the pricing, there are a few great features but they can only be used if you have at least a Large Business plan. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Awesome support" November 11, 2019 5.0 Pros Apart from being a wonderful product, I would like to highlight the absolute world class customer support. They are easy to contact and without exception find the solution within minutes. Highly knowledgeable, friendly and fast. This is really the best CS I have ever experienced. Cons They're not cheap, but worth it anyway... Review Source R Reviewer Head of SEA Used the software for: Less than 1 year ### "Excellent tool to avoid issues with merchant centers" June 16, 2023 5.0 very good Pros User firndliness, dashboard overview, ease of use, rule implementation, channacademy and the efficient support. Cons Sometimes when an issue appears and the solution is presented - maybe add directly a solution link with a video or article. Review Source R Reviewer Online Marketeer Used the software for: 1-3 years ### "Excellent tool" May 27, 2019 5.0 Channable helps us set up personalized feeds for a number of different channels from one master feed. This way we can get the right offers to the right people. Pros Great variety of channels to link your product feeds to. After the initial learning of the system it's easy to copy often used filters and values to different feeds. Many options to keep your feeds up to date with the right package. Cons Learning curve for setting up the system at the start. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Great support from the team for the onboarding process." January 6, 2023 5.0 Having a tool for feed management and APIs to market places are great deal. Pros The great support from the Team (especially \[SENSITIVE CONTENT\]) for the onboarding process. Cons I'm just starting to use Channeble, but so far no cons. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Best Product Feed Out There" November 20, 2020 5.0 11/10 Pros Perfect for Google and Facebook Ads. Quality Support Cons N/A there was nothing I didn't like about this product Review Source R Reviewer director Used the software for: 1-3 years ### "Great software , excellent customer service " March 21, 2021 5.0 great Pros simplicity customer service vast integration Cons I like the software overall . its simple to integrate with less experience . Moreover channable offer first integration free Review Source R Reviewer CO-Founder Used the software for: Less than 1 year ### "Elossa x Channable" February 8, 2023 4.0 Pros Sync of channels via API with different market places Cons Rules to define attributes or fix errors through mapping Review Source R Reviewer Internet Marketeer Used the software for: 3-5 years ### "Powerfull tool that saves a lot of work" May 22, 2019 4.0 Pros It helped a lot to offer our feeds correctly to Google Shopping and Facebook ads The rules you can use are powerfull and save a lot of work Cons It got pretty expensive when our channels and porductcount grew. Review Source R Reviewer Head of Digital Marketing Used the software for: Less than 1 year ### "Easy to use feed management tool" January 7, 2022 5.0 Pros Easy to use and easy to learn, great educational videos too. Cons Nothing, everything met my expectations! Review Source R Reviewer Director Used the software for: Less than 1 year ### "Perfect" March 30, 2023 5.0 Pros Easy to use and customer support. Quick responsie and very helpful Cons Nothing at all, perfect for me at the moment Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.