--- title: "Channable Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Channable the right Product Data Management solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/182568/Channable/reviews/" page_type: "reviews" language: "en" --- Channable 4.6 (96) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of Channable Ease of use 4.3 Customer Service 4.6 ## Pros and Cons in Reviews TJ Tomas J Product MasterInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “Channable allowed us to expand on marketplaces there we previously had no ambitions of being on, and it gave us a lot of ideas to improve our clients' sales and efficiency.“ April 9, 2024 TJ Tomas J Product MasterInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “The only thing I really miss, which I think would be realistic to develop, is the ability to better work with duplicate and nested elements.“ April 9, 2024 IÖ Ilyas Ö Online Marketing ManagerWholesale, 51 - 200 employeesUsed the software for: 1-2 years. “We had a problem with the change from the plugin to the app at Shopware 6 and synchronization problem with Facebook, but the phone support was excellent.“ February 23, 2024 SG Silvia G E-commerce ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “Weak integration features for Amazon - e.g. channable doesn’t recognize the shipping option customers choose (there is just a general title 'Amazon Shipment').“ January 28, 2023 AF Albert F CEOManagement Consulting, 2 - 10 employeesUsed the software for: 6-12 months. “The software's real-time synchronization ensures that our product feeds are always up-to-date, which is crucial for maintaining accurate inventory levels and pricing across multiple channels.“ March 27, 2023 SV Steven V Growth HackerConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months. “At times, mandatory fields are falsely tagged as required.“ August 2, 2021 AF Albert F CEOManagement Consulting, 2 - 10 employeesUsed the software for: 6-12 months. “Additionally, Channable offers robust analytics, which helps us identify and analyze trends in our performance data.“ March 27, 2023 MM Mikkel M PPC SpecialistMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “Not the best software for feed optimization“ April 9, 2021 ## Showing most helpful reviews Showing 1-25 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel R. Head of E-Commerce Apparel & Fashion Used the software for: 2+ years ### "Amazing software, even more amazing Support" March 29, 2023 5.0 Amaging. Can´t stress this enough. Pros The features and explanation you receive for each of the data fields is great. It makes it really easy to use. But most amazing is the support. They are so extremely helpful. I´ve never experienced anything like the people from this support. They really know what they´re doing and find solutions really fast. Whatever "problem" I´m not able to fix on my own they either fix it with me and explain how that works or they just call me back or send an email within a very short period of time (anything from 10 minutes to 2 hours) and will have solved it. No idea how they do it but I wish everyone I work with had a support department THIS GOOD. People tend to underestimate how important support is - Channable does not. They have an amazing software that lets you edit any piece of information and an extraordinary support. Cons Nothing at all. I like all the features and would only like to see more marketplace connections. Review Source FR Falk R. E-Commerce Manager Consumer Goods Used the software for: Less than 6 months ### "A big Thanks to the Support" January 20, 2023 5.0 The Overall Experience went from OK to Excellent, because the Technical Service were able to guide me threw the Process in my native language, so that I can replicate what we have done for Other Plattforms.Having the Abillity to call the technical support when having Issiues makes the difference from a 2-3 Star to a 5-Star Review, because It gives me the Confidence to Achive the goals we need to Solve with Channable.Without The Technical Support, It would Consume Way more Time and Energy.So Here a big Thanks to \[sensitive content hidden\] for guiding me so well, full of ease and patience through the Process so that I can replicate it. That helped me a lot by Skipping Unnessesary Trial and Error!!! Pros User Interface is clear and userfriendly. I were Able to quickly get an overview of the possibillities and Things that can be done. No Messed up UI with thousands of same looking buttons. Other Toole look and feel way more clunky like SAP. Cons The Rules and the Attribute Matching were not that self explainig, that I were able to upload a feed with a good Quality. To go threw The Channable Academy were Time consuming and did not resultet in giving me the exact information needed. But just 2 Days after I had a Very Good Call in German with a German speaking technikal support and we were able to Setup our. first Feed together, so now I know all the Steps Needed to upload feeds in a good quality to various plattforms. Alternatives considered [Xentral Software](https://www.capterra.com/p/185775/Xentral-Software/) Reason for choosing Channable The Price difference, made the decision clear, when looking to other Middleware, that wishes to charge 2k upfront, a monthly base fee of 1,5k and a percentage from the general revenue.And the User Interface were looking much more Userfriendly than other Tools, that were more build from Developers for Developer. Review Source BD Bart D. General Manager Retail Used the software for: 1-2 years ### "Slow or no response - blaming third parties for not working modules" August 4, 2022 1.0 Very bad, they need to step up their customer service game. Pros Not much, it's lacking basis functionality, anything standard you would like to add costs you extra even before it works. Cons Overpriced, they are only looking for ways to charge more, sell upgrades. No solutions if something doesn't work. Review Source NS Nils S. Digital Advertising Specialist Marketing and Advertising Used the software for: 2+ years ### "An integral part of my routine" February 25, 2022 5.0 An integral part of my weekly routine managing ecommerce clients and enhancing their product feeds. Pros Ease of use, quick and competent support, time saving possibilites. Cons Some settings are hidden, or buried deep. Alternatives considered [WakeupData](https://www.capterra.com/p/178603/WakeupData-NEO/) Reason for choosing Channable I think the pricing plan and point of contact were grounds for the decision to go with channable. Review Source WB William B. Digital Manager Textiles Used the software for: Less than 6 months ### "Highly satisfied" December 26, 2019 5.0 Pros Former deceased client of Lengow we migrated to Chanable three months ago. Thanks to the support of the Chanable team we were able to quickly implement the solution and even create parent to child feeds on our different Amazon platforms. Since then we have been able to use the solution correctly and our sales have even increased. I recommend it! Cons Nothing to report the api provided the work requested. Reason for choosing Channable Chanable has fulfilled its mission and support is fast and efficient! Switched from [Lengow](https://www.capterra.com/p/162794/Lengow/) The implementation of the solution took more than 6 months without providing any results. The Lengow support is unreachable (exchange of mail with 48 hours of delay each time). In addition, the sales department has been pushing us to change our subscription, which has increased our commitment period. A lot of money lost for a null result and a drop in sales! Review Source Response from Channable January 2, 2020 Hello William, Channable is happy that we could bring your Amazon connections back to life! Thank you for the kind review and if there is anything Channable can help with you know where to find us. Kind regards, the Channable team Nathan H. SEA specialist Retail Used the software for: 2+ years ### "Great tool, great support" November 16, 2020 5.0 I have discovered and used channable for multiple clients during my job as an SEA specialist at a marketing agency; the tool is also widely used in my current job at a retail company. I have always experienced the use of Channable as very easy, and as indicated earlier, I am very positive about the contact moments with support. Pros You have all the options you need to set up the perfect product feeds. Using the tool is very simple and intuitive. The support department is very helpful if anything is unclear. Cons Maybe I have overlooked a possibility myself, but otherwise it would be a welcome addition to be able to adjust rules in bulk. (for example: in all selected rules, replace the word "test.com" for "test.nl" or the "delivery" attribute for another attribute called "shipping\_time".) In my case, this could save quite a bit of time. I would also find some more options for filtering in the overview of all feeds useful, because with more than 90 feeds you can easily lose the overview sometimes. But in this case too; maybe there are options that I myself have overlooked. Review Source Response from Channable November 20, 2020 Hello Nathan, Thank you for such an outstanding review and for trusting us to help grow and organize your business for over two years! As to your comments, there is 100% a solution to manage rules in bulk using Channable's 'Master Rules.' Please feel free to contact our support team or go to our help center articles on the Channable website, that cover this feature. Kind regards, The Channable Team Laura B. E-commerce marketeer Marketing and Advertising Used the software for: 1-2 years ### "Saves me so much time" August 16, 2019 5.0 This tool is very easy to work. Great customer service and it makes my clients grow through it's possibilities and connections. Pros Using Channable makes me create more effective campaigns and feeds, and therefore the ROI of my clients campaigns grows. Which in return makes them and us happy, since KPIs are met. It also creates a lot of opportunities like advertising on marketplaces and other platforms. Feeds can be created in an instant. Cons Order connections are not available for every CMS. Reason for choosing Channable At that moment, Channable already had the Text Ads functionality up and running so someone at a conference advised me to go check it out. I started working with it the next day and once I saw how everything worked, I never even looked at another product again. Review Source Response from Channable August 19, 2019 Hello Laura, Thank you for the wonderful review and taking the time to voice your opinion! We strive to meet the needs of all of our clients and are happy to take suggestions for how to better our tool. We develop based off customer feedback, so please, if there is a connection you need contact our support team. Any CMS can be connected via our custom API. Kind regards, The Channable team. Philipp E. Senior Technical Product Manager Information Technology and Services Used the software for: 6-12 months ### "Good feed management tool" July 16, 2019 4.0 We use channable to split our "Master Feed" in individual feeds and also to import and convert external feeds to the format used by our backend. Pros 1\. Easy to use 2. Fast 3. Reliable 4. Can handle huge feeds easily Cons 1\. All changes go directly live when you hit save - there's no way to revert it, and no undo. 2. It would be great if there would be some versioning system in place so that one can always revert to a previous version of the feed config. (See Google Tag Manager for a great example of how it could be done) 3. There could be some more operators, like random number etc. 4. Import of JSON 5. Nesting of the feed goes only 2 elements deep, eg. Product->Features->Colour Review Source Response from Channable July 19, 2019 Thank you Philipp for taking the time to give us a review. All of your feed back is very helpful and are features we will take into account as we develop our tool further. Kind regards, The Channable team Victor D. CEO Marketing and Advertising Used the software for: 1-2 years ### "Not the best but a reliable choice for channel management" November 26, 2022 5.0 Pros Reliability and integration with virtually all the platforms that you could need and more. Sometimes I feel that they should put more effort in different features rather than channel integration (so many channels). Cons If you are switching from another platform probably you'll get the same features that you had. Alternatives considered [Salsify](https://www.capterra.com/p/147254/Salsify/) Reason for choosing Channable Price Review Source Marthijn H. Online marketeer SEA Retail Used the software for: 2+ years ### "Marthijns review" May 21, 2019 5.0 Support is very well and almost no bugs. Pros Almost everything we would like to do with our feeds you can do with Channable. There are almost no limitations. Cons The pricing is getting to high if you do have many products. Review Source Response from Channable June 20, 2019 Hello Marthijn, Thank you for your enthusiastic feedback. We're honored to know that Channable serves you so well. We work off of customers ideas, so if there is anything else we could provide to push the limits even further please let us know! Kind regards, The Channable team MD Maarten D. Developer Consumer Goods Used the software for: 2+ years ### "Extreem duur door add-ons" December 24, 2025 1.0 Opgeblazen API aggregator. Kostprijs schiet de hoogte in vanaf dat je iets doen d.m.v. add-ons. Zonder add-ons kan je haast niets doen. Pros Je hoeft de api’s niet te implementeren wat dus initieel geld en tijd bespaart maar over de lange periode enkel nadelen bied. Cons Ze proberen je af te zetten als je hun service wil stopzetten. Laten je nog een extra maand betalen. Review Source AG Achim G. Founder Marketing and Advertising Used the software for: 6-12 months ### "Channable for Marketing Automation - No 1 Choice" June 9, 2023 5.0 Very good, tool works as it should and customer service is always very helpful Pros Easy to implementEasy to useSaves us a huge amount of time and work Cons Some features are missing, but nothing criticalWe have some very specific needs in the way we handle our accounts that sometimes we need the support team to help set up things correctly Review Source SL Sacha L. Online Marketing & Marketplaces Furniture Used the software for: 6-12 months ### "Perfect tool to automate your sales on market places and excellent support team" August 20, 2021 5.0 We use Channable to connect with different market places in Europe. It's a tool with a very user friendly interface an also a an excellent customer support. When you face issues, errors or difficulties their support team will help you until everything is solved. Pros I'm not technical at all but even then it's no problem to learn working with Channable. Thanks to Channable our product information is always up to date on many different platforms and market places. Cons When you're new to Channable it looks like 'a lot'. But when you get to know the basics you will be over that feeling very soon :). Review Source ES Elisabeth S. Marketing Manager Retail Used the software for: 1-2 years ### "Very helping customer support Team " August 9, 2023 4.0 Pros The excellent support - always if I asked for help - it appeared immediately Cons So far nothing - controll is given, support is there and helping faqs are too availalbe Review Source NM Nathaniel M. Online Marketing Consultant Internet Used the software for: 2+ years ### "Best Feedmanagment Software in the market" May 21, 2019 4.0 Channable is the solutions for a high quality feed. I use it to enrich feeds & API's and to run a zillion Google Ads ads, and the results is always a growth in revenue. Pros Channable is easy to set up and in use. You can use the software for a lot different feed & API based marketplaces and platforms. If something doenst work you just call with support and they will find a solution for all your (life) problems. Cons Not much! Maybe the pricing, there are a few great features but they can only be used if you have at least a Large Business plan. Review Source Response from Channable June 20, 2019 Thank you for the awesome review Nathaniel, We at Channable are always happy to hear that we have made someone's life easier. Keep on keeping on with your zillion Ads! We will make sure it gets to a zillion people! Kind regards, The Channable team WV Winfried V. Owner Retail Used the software for: 1-2 years ### "Awesome support" November 8, 2019 5.0 Pros Apart from being a wonderful product, I would like to highlight the absolute world class customer support. They are easy to contact and without exception find the solution within minutes. Highly knowledgeable, friendly and fast. This is really the best CS I have ever experienced. Cons They're not cheap, but worth it anyway... Review Source Response from Channable November 11, 2019 Hello Winfried, Thank you so much for awesome review. It is great to hear a happy user and are glad you think we are worth your business! Kind regards, the Channable team. JS Joel S. Head of SEA Marketing and Advertising Used the software for: Less than 6 months ### "Excellent tool to avoid issues with merchant centers" June 13, 2023 5.0 very good Pros User firndliness, dashboard overview, ease of use, rule implementation, channacademy and the efficient support. Cons Sometimes when an issue appears and the solution is presented - maybe add directly a solution link with a video or article. Review Source RH Remco H. Online Marketeer Retail Used the software for: 1-2 years ### "Excellent tool" May 24, 2019 5.0 Channable helps us set up personalized feeds for a number of different channels from one master feed. This way we can get the right offers to the right people. Pros Great variety of channels to link your product feeds to. After the initial learning of the system it's easy to copy often used filters and values to different feeds. Many options to keep your feeds up to date with the right package. Cons Learning curve for setting up the system at the start. Review Source Response from Channable June 20, 2019 Hello Remco, Thank you for taking the time out to leave Channable such a kind review. It's our pleasure to work with you. If you ever need any help please feel free to call, we have a live support team to work with you and a online help center on the Channable website for all your questions. Kind regards, The Channable team SS Sven S. CEO Apparel & Fashion Used the software for: Less than 6 months ### "Great support from the team for the onboarding process." January 5, 2023 5.0 Having a tool for feed management and APIs to market places are great deal. Pros The great support from the Team (especially \[SENSITIVE CONTENT\]) for the onboarding process. Cons I'm just starting to use Channeble, but so far no cons. Review Source CL Charlie L. CEO Marketing and Advertising Used the software for: 6-12 months ### "Best Product Feed Out There" November 17, 2020 5.0 11/10 Pros Perfect for Google and Facebook Ads. Quality Support Cons N/A there was nothing I didn't like about this product Review Source Response from Channable November 20, 2020 Hello Charlie, Thank you for the awesome review! We are happy to hear that you have been with us for so long and are still satisfied. That is what we strive for with every user. If there is ever anything you need please feel free to reach out to our support team and we will keep you going! Kind regards, Than Channable Team MK MUHAMMAD K. director Apparel & Fashion Used the software for: 1-2 years ### "Great software , excellent customer service " March 17, 2021 5.0 great Pros simplicity customer service vast integration Cons I like the software overall . its simple to integrate with less experience . Moreover channable offer first integration free Review Source JZ Jonathan Z. CO-Founder Apparel & Fashion Used the software for: Less than 6 months ### "Elossa x Channable" February 7, 2023 4.0 Pros Sync of channels via API with different market places Cons Rules to define attributes or fix errors through mapping Review Source RV Robin V. Internet Marketeer Consumer Goods Used the software for: 2+ years ### "Powerfull tool that saves a lot of work" May 21, 2019 4.0 Pros It helped a lot to offer our feeds correctly to Google Shopping and Facebook ads The rules you can use are powerfull and save a lot of work Cons It got pretty expensive when our channels and porductcount grew. Review Source Response from Channable June 20, 2019 Hello Robin, Thank you for the honest feedback. We try to provide the highest level of service and quality for every service we offer. Our pricing is very transparent on the site and there should be a price plan that suits the needs of you and every customer. Kind regards, The Channable team IO Isabelle O. Head of Digital Marketing Apparel & Fashion Used the software for: Less than 6 months ### "Easy to use feed management tool" January 6, 2022 5.0 Pros Easy to use and easy to learn, great educational videos too. Cons Nothing, everything met my expectations! Review Source MB Mark B. Director Retail Used the software for: Less than 6 months ### "Perfect" March 28, 2023 5.0 Pros Easy to use and customer support. Quick responsie and very helpful Cons Nothing at all, perfect for me at the moment Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.