# Page 2 | Channable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Channable the right Multi-Channel eCommerce solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182568/Channable/reviews --- Channable 4.6 (96) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 19th, 2026 # Page 2 - Reviews of Channable ## Showing most helpful reviews Showing 26-50 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JE Joost E. Directeur Consumer Goods Used the software for: 2+ years ### "Goed product, slechte aftersales" July 4, 2024 3.0 Al enkele jaren zijn wij een van de vele gebruikers van Channable. Ik schrijf deze review met lichte tegenzin, maar ik zie oprecht geen andere oplossing meer. Al 5 weken geleden hebben wij Channable gewezen op een grote fout in de connectie tussen Amazon en Channable. Hierdoor komt grofweg 10% van de orders met verkeerde naw gegevens in Channable terecht. Ons systeem is gekoppeld aan Channable en zendingen gaan automatisch. Daardoor hebben wij elke dag meerdere orders die niet naar de juiste klant gaan. Het gevolg is dat wij meerdere zendingen moeten inschieten en dat wij vele slechte reviews krijgen. Channable erkent dit probleem al weken lang niet. Afgelopen dinsdag zagen ze dan toch het licht, maar nog steeds hebben wij geen oplossing. Ondertussen zijn de kosten voor ons in de duizenden euro's gelopen, maar reacties van Channable krijgen we bijna niet. Daarnaast claimt Channable retouren van Bol te kunnen verwerken. Dit kunnen zij ook wel, mits je een kleine klant bent. Wanneer je meer dan 50 retouren per dag hebt, dan is de batchgrote te klein. Hierdoor moeten wij alsnog alles handmatig doen. Het ophogen van de batchgrote weigeren ze te doen. In het kort, Channable heeft een heel mooi product. Maar de service is momenteel echt dramatisch te noemen. Mocht bovenstaande opgelost worden dan hebben ze weer een mooi product. Maar dat neemt niet weg dat het kwalijk is dat Channable niet naar hun klanten luistert. Ik heb beide problemen zeer uitgebreid aangeleverd met meerdere voorbeelden. Het issue, en de impact, had al veel eerder duidelijk moeten zijn. Pros veel integraties zijn er mogelijk. Ook werkt het goed samen met bijvoorbeeld Google. Cons beperkingen voor grotere klanten. Toen wij kleiner waren werkte alles voor mijn gevoel veel beter. Momenteel is met name de orderkoppeling met Amazon bijzonder slecht. Dit kost meer geld dan het oplevert. Review Source Response from Channable July 24, 2024 Beste Joost, Hartelijk dank voor je feedback en het delen van jouw ervaringen met Channable. We vinden het zeer vervelend om te horen dat je deze problemen hebt ondervonden. Wij zijn bekend met de meldingen die jij maakt en we nemen de feedback zeer serieus, zowel over ons product als over onze service. Het is spijtig om te horen dat dit tot zo'n vervelende situatie heeft geleid en dat wij niet aan jouw verwachtingen hebben kunnen voldoen. We erkennen dat onze communicatie effectiever kan en we zijn vastbesloten om dit te verbeteren. Uiteraard willen we deze problemen in de toekomst voorkomen. Wij gaan intern verder onderzoek doen hiernaar en onze service verbeteren op basis van jouw feedback en ervaring met ons. Met vriendelijke groet, Channable Customer Support TJ Tomas J. Product Master Information Technology and Services Used the software for: 6-12 months ### "A robust feed management tool with superb customer support" April 9, 2024 5.0 Channable allowed us to expand on marketplaces there we previously had no ambitions of being on, and it gave us a lot of ideas to improve our clients' sales and efficiency. Pros The robustness, swiftness, ease of use, and how powerful this tool is. It can do almost anything I imagine (sometimes much more) and if I have issues with anything, their customer support always saves the day inhumanly quickly. Cons We are only missing some kind of permanent or long-term data storage, but I realize that this is not the point of the tool. Moreover, it would be awesome if Channable could also work with conditions that have authority over all products at the same time (i.e. compare two products), but this would probably require a completely new tool to be developed. The only thing I really miss, which I think would be realistic to develop, is the ability to better work with duplicate and nested elements. Instead of coupling their values into one list, it would be awesome if maybe attributes could be used. Review Source Rafa L. Operations Manager Marketing and Advertising Used the software for: 2+ years ### "Delas mejores opciones para la gestión multimarketplace" July 31, 2023 5.0 Pros Es bastante sencillo e intuitivo de usar, y permite la creación de más lógicas automáticas que algunas herramientas más caras Cons Echo de menos el poder hacer ciertas gestiones en bloque en vez de manualmente. Alternatives considered [Lengow](https://www.capterra.com/p/162794/Lengow/)[ChannelEngine](https://www.capterra.com/p/209775/ChannelEngine/)[BeezUP](https://www.capterra.com/p/204947/BeezUP/)[Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/)[Shoppingfeed](https://www.capterra.com/p/164774/Shopping-Feed/) Reason for choosing Channable Por una combinación de alcance, funcionalidades y precio Review Source FJ Fredrik J. SEO- and AdWords-specialist Retail Used the software for: 2+ years ### "Happy customer over last 2 years" June 3, 2021 5.0 Overall the experience with Channable has been great. We are pretty satisfied. We have never had an issue we could not solve. Support is great. And with Channable we can access new marketing channels quickly based on our feed. Pros Channable is easy to use. It has many useful features. And the integration was easy to set up. Cons For the "generating categories" step when setting up feeds, I wish there was an "exporting and importing"-option as well. Currently the auto category generation feature got us about half way through the set up. The rest is manual and we have to re-check if the auto generation was correct. If would be easier to work with if we could first auto generate as much as possible, then export to excel file, then make changes and even add new category lines, then bulk import everything. Reason for choosing Channable We choose Channable because of the integration feature with Magento2. Other value proposition considerations were the features offered within Channable as well as the access to different marketing channels offered and the pricing model. Review Source AF Albert F. CEO Management Consulting Used the software for: 6-12 months ### "Exceptional Efficiency and Flexibility" March 27, 2023 5.0 Additionally, Channable offers robust analytics, which helps us identify and analyze trends in our performance data. This has been invaluable in optimizing our marketing efforts and making data-driven decisions. The software's real-time synchronization ensures that our product feeds are always up-to-date, which is crucial for maintaining accurate inventory levels and pricing across multiple channels.The customer support team at Channable is truly exceptional. Whenever we have encountered any issues or problems, they did a great job. Pros As a user of Channable for the past few months, I am thrilled to share my experience with this phenomenal software. Channable has not only improved the way we manage our e-commerce data feeds, but it has also transformed our overall efficiency and adaptability. Cons First and foremost, Channable's intuitive interface makes it incredibly easy to navigate and set up new data feeds. Regardless of your technical expertise, the platform is user-friendly, allowing for seamless integration with various channels, such as Google Shopping, Amazon, and Facebook.One of Channable's standout features is its powerful rule engine. The ability to create custom rules for managing and optimizing data feeds is a game-changer. With a few clicks, we can now filter products, adjust pricing, and update titles and descriptions, ensuring that our listings are tailored to each specific channel's requirements. This has significantly reduced manual work and errors, while also improving the overall quality of our product listings. Review Source BH Beat H. Managing Director Retail Used the software for: Less than 6 months ### "Happy user" June 20, 2024 5.0 Pros Easy integration, easy use and very good price Cons Rules setting is quite cumbersome and limited Review Source Ángel G. CTO Consumer Goods Used the software for: 2+ years ### "Technical Customer Support Iberia" April 20, 2023 5.0 Pros Independientemente de la gran valoración que tenemos sobre la herramienta, me quedo con la calidad y la velocidad de respuesta en su departamento Technical Customer Support Iberia. Cons Por poner un "pero". Las pocas opciones de configuración dentro del plugin de integración del CMS. Review Source DV Danny V. PPC Automation Specialist Marketing and Advertising Used the software for: 1-2 years ### "Using Channable as a SEA specialist" May 21, 2019 5.0 As a SEA specialist I use Channable primarily to manage my Shopping feed en my feed that I use for campaign building. For this, Channable gives me the freedom I need. To add, remove, replace information. Pros Super-duper user friendly. I haven't tried yet; but I think I can teach a monkey to use Channable. In a PPC world where the use of feeds gets more and more important, it is of great value that there is a tool like Channable that enables me manage my feed, without having any programming skills. It allows me to give me a lot of freedom. And most importantly: I'm not stuck to boring source feeds, where my hands are tied. And, let's face it: to understand how a feed is build up takes quite some time to comprehend. The user friendly interface helps me to easily explain it to (junior) colleages. Cons I'm very happy about the feed-mangement part of Channable. And in that division, I think Channable is the best tool around. I am less excited about the other features. The text ads editor for instance. The basics here work fine. But when you want distinguish and really take a next step, the tool is too limited. And in that department there are quite some campaign building tools that are better. Reason for choosing Channable User friendly Review Source Response from Channable June 20, 2019 Hello Danny, Thank you for your enthusiastic feedback. We're honored to know that Channable serves you so well. We work to get everyone up and running as fast as possible with our tool! As for Ads the same idea is applies, we want to make Ads accessible to everyone. If you would like to dig even deeper into the tool we have a help center, tutorial videos and of course our customer support for more information. Kind regards, The Channable team MS Milan S. Marketplace Specialist Marketing and Advertising Used the software for: 1-2 years ### "BF X Channable" September 2, 2023 4.0 De beste software voor feedmanagement. Wij gebruiken de feeds zelf op allerlei verschillende shops. Dit is enorm makkelijk te exporteren. Pros De software is enorm goed voor productfeeds. Verder is het fijn dat de support in het Nederlands beschikbaar is. Cons Het enige minpunt vind ik dat het voor beginners moeilijk te begrijpen is hoe de software werkt. Verder valt er nog wat te zeggen over de aantrekkelijkheid van de website. Wel moet ik zeggen dat het op technisch gebied enorm goed functioneert. Review Source IÖ Ilyas Ö. Online Marketing Manager Wholesale Used the software for: 1-2 years ### "Big thank to \[sensitive content hidden\]" February 23, 2024 5.0 We had a problem with the change from the plugin to the app at Shopware 6 and synchronization problem with Facebook, but the phone support was excellent. Pros That it is easily to set up and works with META! Cons It is very expensive for my opinion. We would also use it for Amazon (with Shopware 6), but it is currently not possible. Review Source VR Verified Reviewer Head of Content Retail Used the software for: 1-2 years ### "Need to have with lots of SKU's " May 3, 2022 5.0 Great tool. If you run more than 100 SKUs you need this Pros The ease of connecting feed variables to copy templates Cons It could be a bit more visual in terms of pre build drafts Review Source PR Pepijn R. Marketplace specialist Apparel & Fashion Used the software for: 2+ years ### " Pepijns review Channable" July 18, 2023 4.0 Wij zijn erg blij met Channable, hierdoor is onze stroom continu up-to-date. Pros Door Channable hebben wij verschillende systemen gekoppeld. Hierdoor hoeven we dit niet meer handmatig te doen wat het ontzettend makkelijk maakt. Cons Je hebt enige kennis nodig om goed met Channable overweg te kunnen. Daarnaast zijn regels niet altijd duidelijk te organiseren. Review Source BP Bastian P. Geschäftsführer Media Production Used the software for: 1-2 years ### "Decoration objects on multiple marketplaces" October 13, 2022 5.0 We administrate an online shop of our customer who sells about 2.000 products and Channable helps us to easily push them into different marketplaces like Amazon, Kaufland, eBay, etc. Pros Channable is extremely well designed and easy to use. Setting up a connection to one of the marketplaces takes some time, but is very comprehensive and fun. Channable offers an outstanding customer support and helped us several times with the setup of different channels. Cons Dealing with error messages from the marketplaces can be very annoying, but this is not the fault of Channable, but of the marketplaces themselves. Especially Amazon has a very unique set of rules you data has to follow. Review Source CH Christian H. Online Performance Specialist Consumer Electronics Used the software for: 2+ years ### "Perfect tool for feed management and Google/Bing ads creation based on feed" July 22, 2019 5.0 We have tried many tools for both general feed management and building inventory management campaigns. But Channable is by far the best I have tried. They have all the features we need, it is intuitive to use and they have a reasonable pricing model that adapts to the size of your business and what you need. Pros Channable is very easy to use, but it still got all the features we need. A very intuitive setup for building template based inventory management campaigns for Google/Bing (based on your feed). Cons I have very few cons, and the few I once had have Channable fixed or built a solution for us. The only thing I still miss is the possibility to protect a feed export with username and password. But I think they are working on a solution for that as well. Review Source Response from Channable August 5, 2019 Hello Christian, Thank you very much for the wonderful review! We work to take all of our customers needs into consideration and are happy that you are happy. We always appreciate feedback and will keep your comments in mind for future development. Kind regards, The Channable team ÓC Óscar C. CMO Retail Used the software for: 2+ years ### "Imprescindible para cualquier ecommerce" July 21, 2023 5.0 La relación entre las soluciones que aporta la herramienta y su precio es la mejor del mercado. Pros La facilidad de uso y la eficiencia del soporte. Cons Aún tienen features por implementar para optimizar la herramienta. Reason for choosing Channable Por la relación solución-precio. Review Source YH Yindee H. Online Marketeer Marketing and Advertising Used the software for: 2+ years ### "Channable review" February 20, 2024 4.0 Pros Channable is very user friendly and the support is great Cons not really anything, but sometimes i would like more options Review Source FM Florian M. CEO Marketing and Advertising Used the software for: 2+ years ### "Very good tool when it comes to feed management" June 30, 2023 5.0 Pros Once you have dealt with the tool regularly, the handling is good and the features that go beyond the feed management are also quite useful. Cons It takes some time to get used to the tool and to feel at home with it. Review Source RL Rafael L. Operations Manager Marketing and Advertising Used the software for: 2+ years ### "Funcional y asequible" December 1, 2022 4.0 Pros Es sencillo de utilizar y especialmente la opción de crear feeds personalizados dentro de la suscripción base nos ha ayudado mucho a paliar la entrada en canales sin API desarrollada, que no es una función común en la competencia Cons Agilidad en la gestión de algunas tareas o la capacidad de clonar APIS/feeds completos Reason for choosing Channable El equilibrio entre canales de mi interés, precio y funcionalidades Review Source OM Olga M. Manager Cosmetics Used the software for: 1-2 years ### "Channable Support" July 10, 2023 5.0 Pros I received a professional reply to all my questions. The support by \[sensitive content hidden\] was provided at the highest level Cons The Channable Support. Support is always propmt with the best solutions Reason for choosing Channable It was not my decisition Review Source VR Verified Reviewer Online Marketeer Retail Used the software for: 1-2 years ### "Must-have tool for PPC marketeers!" May 21, 2019 5.0 Channable enables us to do the work of +/- 10 FTEs with just the two of us. It's a great tool for feed management, automation and quality control! Pros Lots of filters, find & replaces, formulas, etc. available Very easy to use Works extremely fast compared to other tools 100+ feed formats for all kinds of online channels Cons It would be nice if an account manager or support would more frequently contact users New features could be released a bit faster / more often Review Source Response from Channable June 20, 2019 Hello reviewer, Thanks for your kind words and feedback! It's a pleasure knowing that you're having a positive Channable experience! Kind regards, The Channable team DV Dyan V. Senior campaign Manager Marketing and Advertising Used the software for: 6-12 months ### "Beste tool voor feed management" December 9, 2022 4.0 Altijd goed geweest. Ik heb channable voor meerde klanten gebruikt om product feeds te organsieren. Nu voor het eerste een feed opgebouwd wat heel gemakkelijk ging. Pros Ik vind Channable de meeste gangbare tool voor feed management. Ik raad het aan al mijn klanten aan. Zeker omdat het makkelijk in gebruik is en, Nederlandse support en de support echt van hoog niveau is (zeker op technisch niveau). Cons Het enige wat ik kan bedenken is dat ik het design van de software niet echt mega aantrekkelijk vind, maar functionaliteit is daartegenover weer heel goed. Reason for choosing Channable Voor zover ik weet is Channable de meeste gangbare tool in de Nederlandse markt. Ik heb in het verleden met Lengo gewerkt (frans bedrijf), daar was mijn ervaring met support niet altijd zo goed als bij Channable. Review Source BF Brian F. BI Retail Used the software for: 2+ years ### "Excellent software and service" December 13, 2021 5.0 Channable offers an easy way of producing product feeds in different formats that allow us to send product data to all of our customers and partners. Pros Product is easy to use and packs a punch in regards to data management, data sharing and even data manipulation. Cons Channable could use a few more sharing/security options. Such as one time links or encrypted messaging. Review Source aI angel I. CTO Consumer Goods Used the software for: 2+ years ### "Muy buena herramienta" August 1, 2023 5.0 Siempre buena experiencia, expecialmente con atencion al cliente. Pros Todo ventajas, sobre todo la calidad de Atención al cliente y la velocidad de respuesta. Cons Integraciones con api de terceros, por ejemplo Mirakl. Review Source AG Achim G. Founder Marketing and Advertising Used the software for: 6-12 months ### "Channable for Marketing Automation - No 1 Choice" June 9, 2023 5.0 Very good, tool works as it should and customer service is always very helpful Pros Easy to implementEasy to useSaves us a huge amount of time and work Cons Some features are missing, but nothing criticalWe have some very specific needs in the way we handle our accounts that sometimes we need the support team to help set up things correctly Review Source GM Giorgio M. CEO Consumer Goods Used the software for: 2+ years ### "absolutely delighted" June 30, 2023 5.0 Pros everything, it is simple and easy to understand Cons nothing to complain about, we are happy! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.