--- title: "ThinkAutomation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ThinkAutomation Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more." source_url: "https://www.capterra.com/p/182574/ThinkAutomation/" page_type: "product" language: "en" --- # ThinkAutomation Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ThinkAutomation ## What is ThinkAutomation? ThinkAutomation is an on-prem automation system designed for open-ended scale – without volume limitations, and without paying per process, licence, or 'robot'. The product comprises: • A drag-and-drop automation studio for workflow orchestration • A fully featured code editor for custom dev work • A hybrid automation gateway to connect into any API This setup provides truly unlimited scope. You can automate any process, in any application, on any scale required. All under a single licence. ## What is ThinkAutomation used for? [Business Process Management](https://www.capterra.com/business-process-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £740 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ThinkAutomation?[Manage this product listing](https://www.g2.com/products/thinkautomation/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ThinkAutomation 5.0 (4) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price £740 Flat Rate, Per Year Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.5 (6,068) Value For Money 5.0 (4) Value For Money 4.3 (4,685) Customer Service 5.0 (4) Customer Service 4.4 (4,478) ## ThinkAutomation alternatives Highest Rated [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (565)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) ## FAQs about ThinkAutomation Overview ### What company size and specific industries is ThinkAutomation built for? ThinkAutomation is designed for developers and BPA consultants, making it best suited to small teams, mid-market organizations, and enterprise environments that need process automation beyond no-code, pay-per-process tools. It is not tied to a specific industry and fits companies that require technical control over automation. Features and Usability ### What are the key features of ThinkAutomation? ThinkAutomation offers business process automation and workflow management with a graphical workflow editor, rules-based workflows, and process modeling and designing. It also includes API access, third-party integrations, access controls/permissions, audit trail, real-time reporting, customizable forms and reports, document management, and task management. Integrations ### Which third-party tools and platforms does ThinkAutomation integrate with? ThinkAutomation connects natively to over 20 integrations, including Oracle Database, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word, OneDrive, Slack, SharePoint, Google Maps, Amazon S3, Dropbox, MongoDB, MySQL, Shopify, Stripe, Twilio, PayPal, Microsoft Azure, and SQLite. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does ThinkAutomation offer? ThinkAutomation provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does ThinkAutomation offer? ThinkAutomation provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support experience is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 3,617 Business Process Management reviews Capterra data shows that buyers of Business Process Management software rank the following features as their top priorities: - **Workflow Management** (**51%** of reviewers rated this feature as critical) - **Task Management** (**43%**) - **Business Process Automation** (**46%**) ThinkAutomation supports all three features that reviewers rate most highly: **Workflow Management**, **Task Management**, and **Business Process Automation**. Together, these capabilities help businesses coordinate workflows, keep tasks on track, and automate repeatable processes, allowing teams to work more efficiently and maintain better control over day-to-day operations. Business Process Automation 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Process Modeling & Designing 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Visually identify, define, and map all details and relationships surrounding business process models and elements Access Controls/Permissions 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Business Process Control 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Define and maintain business rules that determine workflow capabilities and criteria Alerts/Notifications 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases ThinkAutomation 32 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Configurable Workflow: Configure existing workflows to meet your organization's needs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Forms Management: Store, manage and track all forms in a centralized location - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Free Version Basic £740.00 Flat Rate,Per Year Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AJ Andrew J. Business Analyst Utilities ### "Long term users for Email/File processing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2023 We process all incoming customer emails using TA. Pros We've used Thinkautomation for over 10 years to process emails and webforms. Easy to configure and setup multiple triggers on different mailboxes. Overall we process 50 mailboxes and have a couple of hundred triggers setup over the years. Great monitoring tools to check processing and resolve errors. Cons Only downside is the lack of an automated migration path for v4 to v5 but that could also be seen as a positive as no legacy code carried over Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Phil K. President/CEO Public Safety ### "This is a great Process Automation/Workflow product. No, really great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 We are able to perform complex workflow on inbound data from a variety of sources and in a variety of formats, allowing us to provide customers with much more flexibility. Since TA doesn't require a genius programmer, we save a huge amount of cost and get things done for clients quicker. If we have a problem, TA support has always been great. Even suggestions for feature improvements receive a response. our experience has been great. Pros ThinkAutomation allows our staff that do not have in-depth programming experience to build very complex workflows on inbound data from customers. The ability to stack actions on actions, and the incredible range of actions, allow us to perform extremely challenging processes that would typically require a tremendous amount of programming time from engineers that can now be directed to other system work. Cons There are a few times when the user interface can seem a little clunky and unrefined when compared to the tremendous capability of the product. But, I'll take capability over "pretty" every single time. Reasons for choosing ThinkAutomation Cost, flexibility, and speed that allow us to be more responsive to client needs, more flexible in our product offerings, and more effective in delivery of our time-sensitive services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WH William H. Operations Manager Retail ### "The glue that binds our core systems together" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2021 ThinkAutomation keeps our systems up to date and in sync with each other. Stick it behind your various systems and it will monitor data, parse it and then run the right action against it. Really useful for triggering action sequences across multiple programs and automating time-intensive data processes. Pros • Major systems already integrate, but if you’ve got coding know-how you can also hook it into your legacy systems and bespoke software • An absolute boatload of options provided you’re comfortable with conditional processing. It can do so much based on hundreds of ‘if’ rules and custom trigger combos • On-prem, we run it behind our own DMZ • V reliable. Does its job without you noticing • Also v reasonably priced as no caps on integrations, data volume or actions etc • In-house tech support team available via live chat and telephone – found the guys to be knowledgeable and helpful Cons • Don’t expect a quick set-up. Everything you do inside ThinkAutomation will be custom, so you’ll need to learn how to use it – can’t rely on inbuilt templates • Also don’t expect to use all the features, though they’re handy there’s A LOT of them which adds complexity Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT David T. Managing Director Information Technology and Services ### "All I Can Say Is That Its The Best Software Product I Have Used in 30 Years As An IT Pro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2021 Two things make TA special, firstly is a brilliantly well designed and innately reliable product secondly it is backed up by a team who know their product, are massively enthusiastic about it and who are always willing to help. Pros I have used the software for many years to automate business critical processes. The breadth of automation available is highly impressive. The software is incredibly robust and reliable. Once a process has been designed and implemented the system just gets on with doing its job with minimum interaction required. Cons Without being picky there is not much to say here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.