# ThinkAutomation Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ThinkAutomation Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more. Source: https://www.capterra.com/p/182574/ThinkAutomation/alternatives --- # ThinkAutomation Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ThinkAutomation ## What is ThinkAutomation? ThinkAutomation is an on-prem automation system designed for open-ended scale – without volume limitations, and without paying per process, licence, or 'robot'. The product comprises: • A drag-and-drop automation studio for workflow orchestration • A fully featured code editor for custom dev work • A hybrid automation gateway to connect into any API This setup provides truly unlimited scope. You can automate any process, in any application, on any scale required. All under a single licence. ## What is ThinkAutomation used for? [Business Process Management](https://www.capterra.com/business-process-management-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £740 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ThinkAutomation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.parkersoftware.com/&name=ThinkAutomation) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ThinkAutomation 5.0 (4) VS. [4.5 (2,246)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting Price £740 Flat Rate, Per Year Starting Price $9 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.4 (3,004) Value For Money 5.0 (4) Value For Money 4.4 (2,317) Customer Service 5.0 (4) Customer Service 4.3 (1,978) ## ThinkAutomation alternatives [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (3,661)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting price $5.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130182/Zapier/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Business Process Automation 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Business Process Control 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Define and maintain business rules that determine workflow capabilities and criteria Process Modeling & Designing 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Visually identify, define, and map all details and relationships surrounding business process models and elements Alerts/Notifications 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases ThinkAutomation 32 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Configure existing workflows to meet your organization's needs Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Store, manage and track all forms in a centralized location Create, design and modify the flow and processes of tasks in a project Observe and track the demand, usage, progress or quality of a system, product, or user Drag and drop/visual interfaces that allow non-tech users to build without writing code Visually identify, define, and map all details and relationships surrounding business process models and elements Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Free Version Basic £740.00 Flat Rate,Per Year Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ monday.com](https://www.capterra.com/p/147657/monday-com/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AJ Andrew J. Business Analyst Utilities ### "Long term users for Email/File processing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2023 We process all incoming customer emails using TA. Pros We've used Thinkautomation for over 10 years to process emails and webforms. Easy to configure and setup multiple triggers on different mailboxes. Overall we process 50 mailboxes and have a couple of hundred triggers setup over the years. Great monitoring tools to check processing and resolve errors. Cons Only downside is the lack of an automated migration path for v4 to v5 but that could also be seen as a positive as no legacy code carried over Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Phil K. President/CEO Public Safety ### "This is a great Process Automation/Workflow product. No, really great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 We are able to perform complex workflow on inbound data from a variety of sources and in a variety of formats, allowing us to provide customers with much more flexibility. Since TA doesn't require a genius programmer, we save a huge amount of cost and get things done for clients quicker. If we have a problem, TA support has always been great. Even suggestions for feature improvements receive a response. our experience has been great. Pros ThinkAutomation allows our staff that do not have in-depth programming experience to build very complex workflows on inbound data from customers. The ability to stack actions on actions, and the incredible range of actions, allow us to perform extremely challenging processes that would typically require a tremendous amount of programming time from engineers that can now be directed to other system work. Cons There are a few times when the user interface can seem a little clunky and unrefined when compared to the tremendous capability of the product. But, I'll take capability over "pretty" every single time. Reasons for choosing ThinkAutomation Cost, flexibility, and speed that allow us to be more responsive to client needs, more flexible in our product offerings, and more effective in delivery of our time-sensitive services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WH William H. Operations Manager Retail ### "The glue that binds our core systems together" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2021 ThinkAutomation keeps our systems up to date and in sync with each other. Stick it behind your various systems and it will monitor data, parse it and then run the right action against it. Really useful for triggering action sequences across multiple programs and automating time-intensive data processes. Pros • Major systems already integrate, but if you’ve got coding know-how you can also hook it into your legacy systems and bespoke software • An absolute boatload of options provided you’re comfortable with conditional processing. It can do so much based on hundreds of ‘if’ rules and custom trigger combos • On-prem, we run it behind our own DMZ • V reliable. Does its job without you noticing • Also v reasonably priced as no caps on integrations, data volume or actions etc • In-house tech support team available via live chat and telephone – found the guys to be knowledgeable and helpful Cons • Don’t expect a quick set-up. Everything you do inside ThinkAutomation will be custom, so you’ll need to learn how to use it – can’t rely on inbuilt templates • Also don’t expect to use all the features, though they’re handy there’s A LOT of them which adds complexity Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT David T. Managing Director Information Technology and Services ### "All I Can Say Is That Its The Best Software Product I Have Used in 30 Years As An IT Pro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2021 Two things make TA special, firstly is a brilliantly well designed and innately reliable product secondly it is backed up by a team who know their product, are massively enthusiastic about it and who are always willing to help. Pros I have used the software for many years to automate business critical processes. The breadth of automation available is highly impressive. The software is incredibly robust and reliable. Once a process has been designed and implemented the system just gets on with doing its job with minimum interaction required. Cons Without being picky there is not much to say here. 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