# Oliver v5 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Oliver v5 Software - reviews, pricing plans, popular comparisons to other Library Automation products and more.

Source: https://www.capterra.com/p/182604/Oliver-v5/pricing

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# 

 Oliver v5 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Oliver v5

## What is Oliver v5?

Oliver v5 library management software offers a digital rich, engaging experience for the entire school community. As a fully web based solution it can be accessed from any desktop or tablet device, allowing students to discover library & learning resources 24/7 in school, from home or on the go. Easy to use functionality such as smart cataloguing saves school libraries hours of resource time. Intuitive search, drag & drop, advanced integration & quality support is what makes users love Oliver v5

## What is Oliver v5 used for?

[Library Automation](https://www.capterra.com/library-automation-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$2990

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Oliver v5

4.8 (19)

VS.

[4.8 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/)

Starting Price

A$2990

Per Feature

Starting Price

$55

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (19)

Ease Of Use

4.7 (128)

Value For Money

4.6 (18)

Value For Money

4.8 (87)

Customer Service

4.9 (19)

Customer Service

4.9 (126)

## Oliver v5 alternatives

[4.7 (60)](https://www.capterra.com/p/29128/Mandarin/reviews/)

Starting price

$500.00

Per User, Per Month

[4.8 (10)](https://www.capterra.com/p/157700/Lucidea-Integrated-Library-Systems/reviews/)

Starting price

$2500.00

Per User, Per Month

[4.8 (24)](https://www.capterra.com/p/27788/Alexandria/reviews/)

Starting price

$499.00

Per User, Per Month

[Simple Little Library System](https://www.capterra.com/p/189633/Simple-Little-Library-System/)

[4.7 (29)](https://www.capterra.com/p/189633/Simple-Little-Library-System/reviews/)

Starting price

$37.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/189633/Simple-Little-Library-System/)

[View all alternatives](https://www.capterra.com/p/182604/Oliver-v5/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Acquisition Management

Manage asset purchase and monitor associated expenditures.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Barcode Recognition

The ability to identify a barcode on or within an image or packaging

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Oliver v5 32 features

Manage asset purchase and monitor associated expenditures.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

The ability to identify a barcode on or within an image or packaging

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create and manage digital catalog of products/services with their details, specifications, and price

Overseeing distribution of published materials, such as books, newspapers, magazines, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Manage and store data in a database

Manage digital assets

Track the location of specific equipment at all times

Automatically collect recurring fees or dues from members

Search for specific words or phrases within a document or database

Information, data and reports that are being tracked over time

Track and manage inventory levels to maintain proper supply

An online catalog of inventory that customers can view

Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors.

Manage library patron registration and accounts

Manage acquisition and allocation of periodicals.

Ability to record, store, update, and retrieve information

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Manage allocation of and track books reserved for specific needs or people.

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Caters to library management needs specific to school libraries

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Manage acquisition and allocation of serials.

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.6 (19)

4.6

Based on 19 reviews

## Pricing

Value for money

4.6 (18)

Basic

A$2,990

Per Feature,

Value for money

4.6 (18)

4.6

Based on 18 reviews

## Integrations

[

StoryBox](https://www.capterra.com/p/219624/StoryBox/)[

ClickView](https://www.capterra.com/p/10017529/ClickView/)[

Sora](https://www.capterra.com/p/235879/Sora/)[

TASS](https://www.capterra.com/p/215745/TASS/)

## Support, customer service and training options

Customer Service

4.9 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (19)

4.9

Based on 19 reviews

## User reviews

Overall rating

4.8

Based on 19 reviews

Filter by rating

5(16)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Librarian

Non-Profit Organization Management

### "Oliver V5 is good at meeting the needs of learners"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 3, 2021

Oliver V5 has helped us to tailor our services in order to introduce children to the library and instill a reading culture in them. We designed services that go along with information seeking behavior of young adults.

Pros

I helped to implement Oliver V5 in a community library which is designed to meet different needs of learners in the community. These are mainly primary school going children. Oliver 5's user-friendly interface connects the learners to streaming sites that reflects their age, ability, skills and culture Oliver V5 has features that motivate children to use the library resources. We customised the interface to display appealing pictures of the books that the learners like. In so doing, the Learns begin to engage with the books. We use the OPAC as a tool to communicate both parent and learners and promote the available services. The dynamic features in Oliver V5 has enabled us to constantly update and change the contents of OPAC in line with current events and festivals such as Christmas, Easter and Eid. As a cloud-based application, Oliver V5 has helped the community library to do away with hardware and software installation, security, backup and upgrades. Oliver V5 brings fun to the whole process of knowledge acquisition. Learners access the community library's collection using s hand held mobile devices, on top of the conventional PC. With Oliver V5, reporting has been so easy. The a available templates enable us to create effective charts, graphs and tables that I form stakeholders on the extent of usage of the library along with the impact of the same on intellectual development of the learners.

Cons

I wish Oliver V5 connects learners to more websites that have local content for the community children.

Reasons for choosing Oliver v5

We found Oliver V5's features more suitable to support learning of children

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Amy L.

Librarian

Education Management

### "School Library "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2019

I have been working in school libraries for seven years, and this is by far the best LMS I have used in that time.

Pros

We’re absolutely thrilled with Oliver – absolutely miles better than eclipse – reliable and user friendly, it’s a revelation!

Cons

I wish I had more time to get to grips with all the functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Terri M.

Librarian

Education Management

### "Reliable, user-friendly and content-rich library system with lots of scope for customization"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2019

Pros

The search function is very easy and powerful for students and other users, with scope for adding lots of extra content, such as reading lists, genres, users' own book reviews. We train our new students in basic searching and management of their own account (reservations, renewals, and now - setting up favourite book lists and searches), and it's great to see them empowered to use the system for themselves. I quite often see them showing their skills off to prospective students on school open days! I am looking forward to using our LearnPath modules to develop tailored libguides to print and electronic resources to support all our subjects at school, both within the library and beyond.

Cons

I've been using the system for ages now and know it well, but I think the sheer number of features and options for setting up the system in different ways could be overwhelming for a new user. There are lots of training videos and webinars throughout the year to support users, though - and I have had good tech support too. We also use RFID and I desperately wish Oliver had programmable hot keys in the circulation desk module so that we could link issuing and returning books with the correct RFID function automatically (securing or unsecuring tags).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2019

Thank you Terri for taking the time to write this lovely review. We are pleased to hear you find Oliver very user friendly and content rich. It is great to hear you are looking forward to using the LearnPath modules as well. We really appreciate your wonderful feedback.

GG

Graham G.

School Librarian

Libraries

### "An unrivalled combination of user-friendliness, reliability and first-class support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2019

I manage a large and busy library in a secondary school serving more than 1,000 students, so I want my library management system to help me provide a professional service to students and staff. "Professional" in this context means being able to circulate books easily, quickly catalogue and curate content, and promote library resources and services in an effective manner. Oliver is that system. It offers an unrivalled combination of user-friendliness, reliability and first-class support. Deciding which LMS to use is one of the most difficult decisions a school librarian has to make. I happily recommend Oliver to anyone and everyone who asks, because, based on my experience, I think it’s the best.

Pros

I particularly like three aspects of Oliver. First, I like its reliability, which I think is in large part due to its robust, platform-independent, browser-based management interface. In two years of using Oliver I’ve had only one occasion of downtime, which lasted all of thirty minutes. I cannot not say the same of the previous system at my school. Second, I like Oliver because it's very user-friendly. Students and teachers. who won't hesitate to complain when something is frustrating them, frequently comment favourably on Oliver's Amazon-style interface. They they find it appealing and easy to use, whether they're searching for books or online resources on LearnPath (Oliver's optional content curation platform). Third, I like Oliver because its support team is so responsive; I cannot over-empathise how important this is. Everyone I've contacted, without exception, has demonstrated a clear understanding of how school libraries work, the pressures I’m under and the importance of fixing any problems as quickly as possible. Staff quickly respond to queries, whether by phone or email (I rarely have to wait for a call back, while almost all emails are answered within 30 minutes), they fix most problems on the spot, and they are very willing to take on board ideas for developing the software.

Cons

Some areas of the management interface are cluttered, the layout of some functions could be better and one or two housekeeping processes are - for me - a little illogical. Such issues are usually the consequence of a new feature being added but not entirely integrated with an older function it's intended to complement. For example, the latest version of Oliver offers management users the option of creating customised emails for circulation notices, but it doesn't entirely replace the older system of creating and scheduling emails and consequently is unnecessarily complex and frustrating to use. I also don't like having to sort through so many options for reports when only one or two of them are relevant to me; I'd appreciate more options for customisation in this area, along with several others. I fail to understand why the system sends students and staff overdue notices during school holidays when it's impossible for them to return books - something that annoys both me and the teachers and students receiving the emails; the only way of stopping it doing so is to turn off the automatic overdue emails altogether, which shouldn't be necessary. These are, however, minor niggles when set against the strength of the system overall.

Switched from

[Accessit Library](https://www.capterra.com/p/104269/Access-It-Library/)

I made the switch because of my frustrations with my previous library management system, particularly the management app, which frequently froze, leading to loss of data, and the level of support, which I regarded as entirely inadequate. My comments on these points in other forums has generated significant kick-back from a senior member of the UK AccessIt team, but I stand by them.

Alternatives considered

[Follett Destiny Library Manager](https://www.capterra.com/p/8972/Destiny-Library-Manager/)

Reasons for choosing Oliver v5

I decided that Oliver stood above potential alternatives due to its combination of reliability a user-friendly interface for staff and students, and first-class support. I'd previously used an earlier version of Oliver, which enabled me to be reasonably confident regarding the level of support I'd received, and Softlink gave me access to a demonstration version of the system that I could explore at my own pace, which helped convince me that it had the features I was looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 23, 2019

Thank you so much Graham for your lovely review. We are very pleased to hear you find Oliver v5 so useful.

SM

Sarah M.

TDET Librarian

Education Management

### "Oliver - delivering more!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2019

Oliver helps the routine stuff become invisible, leaving more time for the fun promotional activities and increased support for T&L (Teaching and Learning).” “Support is great, response time is fast. I loveOliver!

Pros

functionality, quick and helpful technical support

Cons

development requests can be slow to be created

Reasons for choosing Oliver v5

Reliable, ease of switching databases (and transfer of data), functionality is great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 3, 2019

Thanks so much for your review Sarah. We really appreciate your feedback and are so glad the system is able to save you time so you can spend more time on the fun stuff. It's great to hear you love Oliver v5.

JT

Julie T.

Head of Library Services

Libraries

### "Oliver v5"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2019

I have used the Oliver library system for several years now and the Alice library system prior to that. It makes daily library tasks very simple to do and allows more time to be allocated to helping students and spending time within the library.

Pros

Oliver v5 is very easy to use. Keeping track of library items is no problem. There are lots of reports to choose from. The customer support is brilliant; they are so helpful and always get to the bottom of any infrequent problems that arise, no matter how big or small.

Cons

I don't think there's anything to dislike.

Reasons for choosing Oliver v5

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2019

Thanks so much for your review Julie. We really appreciate your feedback and are so glad the system is able to save you admin time so you can spend more time with the students.

BH

Brian H.

School Librarian

Libraries

### "Excellent Software for any library. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2019

Coming from an Oliver Jr. user for roughly 9 years, Oliver v5 is a huge step up. Excellent experience so far with it.

Pros

The design and layout makes it very easy to use. The menus and added functions make admin work far more productive such as auto cover image linking. Being web-based has opened our catalog up to the school community as well.

Cons

I have not been able to utilize reports as much as I would like to. I find there are lots of preset reports ready to use but they do not always cover my needs. Customizing my own reports has not been as straightforward as I had hoped. There is a learning curve.

Reasons for choosing Oliver v5

Language flexibility and wanted to continue working with Softlink.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2019

Thanks so much for your review. We really appreciate your feedback and support. I have forwarded your feedback about the reports to the team as well. We really appreciate you taking the time to write this review

LB

Laurel B.

P-12 Teacher Librarian

Primary/Secondary Education

### "An Integrated Approach to Information Literacy in School Libraries"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2019

We've realised that Oliver can help us take an integrated approach to information literacy with our students. It's not just a tool for looking up resources - we can also use it with our library lessons for review writing and research tasks.

Pros

Oliver v5 is a reliable and accurate product that allows us to run our school library in an efficient manner. I love the support from the Softlink team. They are always readily available for help and to answer any questions I might have.

Cons

Sometimes the back-end set up requires further knowledge and support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2019

Thanks so much for your review. It's great to see you are getting such advanced use out of Oliver v5. We really appreciate you taking the time to write this review.

CS

Colleen S.

Librarian

Libraries

### "Marlborough Colleges Oliver"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 19, 2019

with Oliver we have been able to reach out users and promote our resources better. The ability to use the app on the phone is helpful. Would love access to more promotional material we could adapt for our users such as posters, bookmarks or cards as we introduce the platform to new users each year

Pros

24/7 access for our customers, email alerts and notices, customer support

Cons

Not always intuitive to use and some reporting not entirely what you want, stock taking modules

Reasons for choosing Oliver v5

Cost Ease of conversion Ability to ensure us multi campus system would work

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2019

Thanks so much for your review and feedback Colleen. We strive to provide real value and improvement and I have taken your feedback to the team. We will also get in touch with you about promotional materials.

TC

Trevanna C.

Head Librarian

Libraries

### "My opinion of Oliver."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2019

I use Oliver as an everyday working tool. It is predictable and reliable. It brings an attractive flair to customer service. They particularly love the library map that shows where materials are located.

Pros

I have always found that Softlink library software (and I have used practically all of their products) are straight forward and think like a librarian. I like the colourful, visual options and the easy navigation forclients.

Cons

I initially had trouble adding sliders or carousels but then the support team helped me out. I have also used the fingerprint identification since it first came out but the company which produces that software hasn't had great support over the last three years.

Reasons for choosing Oliver v5

I have always preferred the Softlink products to the others on the market for the reasons stated above.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2019

Thanks so much for your review Trevanna. Aligning our products with the real needs of library professionals, students and educators is our priority so this is the best feedback ever! We really appreciate you taking the time to write this review.

[View all Reviews](https://www.capterra.com/p/182604/Oliver-v5/reviews/)

Popular comparisons

[Follett Destiny Library Manager vs Oliver v5](https://www.capterra.com/compare/8972-182604/Destiny-Library-Manager-vs-Oliver-v5) 

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