# Tenant Turner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tenant Turner the right Real Estate Property Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182607/Tenant-Turner/reviews --- Tenant Turner 4.6 (19) [View alternatives](https://www.capterra.com/p/182607/Tenant-Turner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Tenant Turner Ease of use 4.7 Customer Service 4.7 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PS Pranish S. Property Manager Ops Manager Real Estate Used the software for: 2+ years ### "Love Tenant Turner" March 31, 2025 5.0 Tenant Turner has been great to use, customer service is always helpful when I reach out. Pros The ease of use of the product and the customizations. Cons Sometimes it crashes but tends to recover pretty fast. Switched from [ShowMojo](https://www.capterra.com/p/186281/ShowMojo/) Crumble Cookies were delivered to the Office from Tenant Turner so we decided to give Tenant Turner a chance. Review Source AF Andrew F. CEO Real Estate Used the software for: 6-12 months ### "Good for what it does" February 26, 2025 4.0 it was good. for a first try at showing software, glad we came across tenant turner Pros very user friendly, clean interface, easy to read dashboard Cons not much data and hard to find the right kpi's Alternatives considered [ShowMojo](https://www.capterra.com/p/186281/ShowMojo/) Reason for choosing Tenant Turner tenant turner was more user friendly. ended up going to showmojo later on for the metrics we wanted access to. Review Source AS Alexandra S. Leasing Agent Real Estate Used the software for: 1-2 years ### "Tenant Turner- Pricey, Less Innovative Leasing Software" February 11, 2022 3.0 Overall, we found it was too expensive for the quality of the product. Rent Manager seemed to integrate better for us. Pros We liked that the tenant to management communication and history was easy to access. Cons We found the payments to cause issues both on tenant end and owner end. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Testing out different property management softwares Review Source SG Susan G. Broker Owner Real Estate Used the software for: 2+ years ### "If you're not using Tenant Turner - WHY NOT?" March 30, 2024 5.0 We love Tenant Turner. I can't wait to see what other enhancements they are going to start having. Pros Tenant Turner has transformed our business. We love the applicant vetting prior to showing, we love self showing. Cons Waiting for electronic door locks. Also batteries die quickly - much better now that we are using lithium batteries. Reason for choosing Tenant Turner Shomojo's lockboxes were substantially more expensive Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Tenant turner had self showing and better vetting of prospects Review Source BL Brooke L. Property Manager Real Estate Used the software for: 2+ years ### "Property Manager " May 19, 2025 4.0 My overall experience has been much better and more satisfied with the outcome of so many more less scams. We used to get calls of prospects getting scammmed all the time and there was nothing we could do about it. Pros Tenant Turner has much better lockboxes than they had before and it has cut or scamming down by approximately 90%. Cons Tenant Turner isnot user friendly to set up appointments to view property while tenants are still occupying the home. I'd like to be able to let the tenant still living in the home to log on and set things up since it's their schedule and we are doing them a favor on listing the prop early. Review Source KE Kristen E. Office and Maintenance Real Estate Used the software for: 1-2 years ### "Easy to use" May 19, 2025 5.0 Great experience. We use it daily. Makes showing house so much easier. We do not have to go to each property when a prospective applicant wants to see it or if a vendor needs to enter the property. Pros Easy to use and very convenient. Makes showing very easy and stress free. Coinvent way to show multiple houses to multiple applicants Cons Trouble with it reading location settings on phones when prospective applicants try to view the property. Can be a little confusing to them or they are unable to get the box to read that their location is turned on. Review Source BM Brenda M. Owner Real Estate Used the software for: 2+ years ### "Tenant turner a good software for landlords" May 6, 2025 5.0 over all very happy, we can count on the automated communication. Pros This product integrates well with our accounting software Cons screening questions have a few glitches. Review Source EH Emily H. Marketing and Technology Real Estate Used the software for: 1-2 years ### "Tenant Tenant works wonders" May 21, 2025 5.0 Overall, tenant turner has saved us so much effort and time when it comes to leasing our properties. It syncs with Buildium as well. Pros It's a game changer for scheduling and coordinating showings with prospective renters. It automates a lot and saves time. Cons There could be better API functionality, otherwise, it's been a great experience and super helpful to use. Review Source CF Carter F. General Manager Real Estate Used the software for: 1-2 years ### "Tenant Turner Helped us grow our leasing department from 7 signed leases a month to 56" July 31, 2024 5.0 Awesome! We have grown our signed leases from 7 leases a month (in a good month) to 56 signed leases in one month by building our leasing process off of Tenant Turner. We have only added one additional remote team member 32 hours a week. We also use LeadSimple and that has helped. I wish there were a tad more customizations on work-flow and custom URL filters for us because we are a tech-savvy company, but I look forward to the continued software development TT will do to allow this. Pros The automations of it all. We have grown our signed leases from 7 leases a month (in a good month) to 56 signed leases in one month by building our leasing process off of Tenant Turner. We have only added one additional remote team member 32 hours a week. We also use LeadSimple and that has helped. Cons The ability to customize work-flows and integrations to customize URLs for specific properties. As of now, you can only embed code for filtered properties. We manage a TON of properties, so we would love an abillity to filter URLs rather than code and have some more customization with TT in general with workflows. Review Source AS Ashley S. Business Operations Real Estate Used the software for: 2+ years ### "We Relay on Tenant Turner" July 10, 2024 5.0 Pros We use tenant turner to schedule all of our showings of rental properties. We love everything about this process and it integrates in with our software and website. Cons SOmetimes they have tech issues but, its far and few inbetween, the only con I can think of. Review Source MB Myan B. Broker Real Estate Used the software for: 6-12 months ### "Tenant Turner Review" February 6, 2023 5.0 Pros I love the ability to have potential tenants setup their own showings, get a code, and see a home. I don't have to be present for every showing. This has paid for itself in time and gas! Also, I like that the tenant is pre-qualified and only the ones who qualify will get a code to see the home. Cons Sometimes the automated responses to inquiries are too long and confusing. These tend to turn some people away. Reason for choosing Tenant Turner Tenant Turner integrated with my existing PM software and made the process simple to implement and use. Review Source MS Manuel S. Adminstrive assitant Real Estate Used the software for: 1-2 years ### "Tenant turner Review" February 4, 2024 5.0 I like it I think it’s a great tool to manage the leads Pros I like the ease to use and navigate the interface Cons The cost everytime you ad a new property Review Source CD Connor D. Customer Engagement Coordinator Real Estate Used the software for: 2+ years ### "Can't recommend them enough!!!" January 14, 2020 5.0 AMAZING! Again, read above to see all of the benefits. One added benefit is if you run into any consistent issues with your side of the business, you can reach out to their team to make a product recommendation and they are willing to try it if they don't have a solution already in place. Pros Everything is so easy to use! The reports to pull are simple to read and edit, it's easy to create a new user if a new employee joins, and if you have questions, there is a button on the website to chat with staff. This has saves TONS of headaches when trying to rent out vacant properties. Cons Not a thing! Again, the software is easy to use and if you can't figure something out, the staff is always there to help with a smiling face. Review Source PM Patty M. Broker/Owner Real Estate Used the software for: 2+ years ### "Great company" October 26, 2022 5.0 Its been great! Pros The ease of tracking leads, setting up showings, and getting leads scheduled for showings. Cons If there was one feature I would like, its that we get notified when a prospect put they key back in the codebox after a self-showing. Review Source SD Sarah D. Dir. of Ops Real Estate Used the software for: 1-2 years ### "We loved it!" December 13, 2021 4.0 Customer service was always fantastic! Pros Tenant Turner made the most of our company staff's time by eliminating the need for a "front desk" role. Cons Without a feature for scheduling with third party leads, the metro area we represent has become too congested and spread out for out staff to be able to handle showings effectively. If there had been a feature to schedule by part of town or cluster showings in neighborhoods, that may have helped. Reason for choosing Tenant Turner We've not moved to Showdigs. Review Source SM Shelby M. Operations Manager Real Estate Used the software for: 2+ years ### "Helpful and Easy to Use" February 3, 2023 4.0 Pros Allowed us to easily track contact made with prospective tenants. The ability to text through the software was incredibly useful. Cons The pricing seemed a bit high for what was offered, but was very useful in lead management. Review Source HM Hayley M. Property manager Real Estate Used the software for: 6-12 months ### "Tenant turner review " February 5, 2020 4.0 I’ve had generally a great experience with tenant Turner it’s pretty easy to use and it’s not too hard to understand. As mentioned above there a little things that I would fix, but again the functionality is still pretty good. Pros I like the functionality of the software it’s easy to use especially when you’re a busy property manager titling between multiple properties Cons When using the software on your phone every time you refresh the page or you re-open it it reverts back to the home screen. This isn’t the most helpful when I am looking at certain properties I would like for it to stay on the page I was using at the time. It’s a much more efficient tool for a computer rather than on your phone. Review Source BP Brian P. Business Development Manager/Leasing Agent Real Estate Used the software for: 1-2 years ### "Excellent for rental/leasing listings" July 8, 2022 5.0 Pros Pre-screening and automated showings, are the best and most useful. Easy to organize and set parameters Cons Could be better at photo IDs, maybe a a more serious pre-screening Review Source Response from Tenant Turner July 11, 2022 Hi Brian, thank you so much for taking the time to leave a review, we appreciate the feedback! We're glad to hear that our software has been beneficial to your company and has contributed to automating parts of your leasing process! We'd love to hear more about how we can earn 5 stars for our customer support, please reply to this email if you have any additional feedback! KS Kelly S. Owner Real Estate Used the software for: 1-2 years ### "EXCELLENT CUSTOMER SERVICE" February 9, 2021 5.0 Excellent Pros We love Tenant Turner. \[SENSITIVE CONTENT HIDDEN\] is always so helpful and takes care of whatever we need! Cons I dont have any cons. It is a great product with excellent customer service Reason for choosing Tenant Turner Ease of use and customer service Review Source Similar Products Featured ## Related categories [Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.