--- title: "Groomy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Groomy Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/182614/Groomy/" page_type: "product" language: "en" --- # Groomy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Groomy ## What is Groomy? Online platform for small to medium sized pet groomers that includes client record keeping, online appointments, and analytics. ## What is Groomy used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Groomy?[Manage this product listing](https://www.g2.com/products/groomy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Groomy 4.7 (3) VS. [4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting Price $35 Other, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.2 (221) Value For Money 5.0 (3) Value For Money 4.1 (183) Customer Service 5.0 (2) Customer Service 4.3 (212) ## Groomy alternatives [4.5 (223)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (80)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Groomy Overview ### What company size and specific industries is Groomy built for? Groomy is designed for pet grooming businesses that offer mobile or in-house services. It suits small to mid-sized service providers in the pet care industry, including salons, independent groomers, and businesses that visit clients’ homes or operate from a fixed location. Features and Usability ### What are the key features of Groomy? Groomy offers appointment scheduling, online booking, and confirmations/reminders for pet grooming businesses. Core client and staff tools include client database, client management, staff management, access controls/permissions, and commission management. It also supports mobile grooming, recurring appointments, service catalog, mobile access, and multi-location operations. Getting Started and Support ### What training and onboarding options does Groomy offer? Groomy provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for later review, and videos provide self-paced walkthroughs of features and tasks. Getting Started and Support ### What customer support options does Groomy offer? Groomy provides FAQ/forum support and phone support. These channels give users a self-service option for common questions and direct contact for more urgent needs. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Groomy offers **Online Booking**, but it does not include **Appointment Management** or **Calendar Management**. Instead, it provides other features that reviewers also rate as important, including **Mobile Access** (**51%**), **Confirmations/Reminders** (**50%**), and **Client Database** (**44%**). These features can still support day-to-day scheduling work by helping businesses manage bookings on the go, reduce no-shows, and keep customer details organized, giving teams a more efficient way to handle appointments and client communication. Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Mobile Access 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Confirmations/Reminders 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Client Database 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Appointment Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Client Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Groomy 14 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Appointment Scheduling: Schedule appointments via a calendar - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Mobile Access: Access software remotely via mobile devices - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Pet Grooming: For pet grooming businesses - Recurring Appointments: Schedule repeating appointments based on a duration of time - Service Catalog: Database containing accurate and up-to-date information on all operational services - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $35.00 Other,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BO Bre O. Groomer Veterinary ### "Best Grooming Software Out There" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2023 Pros Groomy as been a life changer at our grooming salon. We went from the old groomers cards to all being online based. Having to search everyday for cards of dogs coming in was always a hassle. Now all we have to do is type name, phone number, or animals name into the search bar and there whole profile comes up. The profile consists of all there personal information and the pets information from birthday & weight to all the haircuts! Its Amazing!! Cons We don't really have anything bad to say about Groomy. When we did have a few concerns all we did was message the creators via the Groomy page and they reached right out and our problems were solved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS Iolanda S. Groomer Consumer Services ### "Groomy software is a great bridge for those of us that do not like change" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2023 Once they helped me get it all set up for our shop it has been a breeze to use. The other groomers were hesitant but once they started using it they are happy we have it. The support is amazing, Once you create a relationship with one of the support staff they have no issue giving you their direct cell so you can text or call anytime for help. Pros The biggest Pro of this software is that it was obviously built by groomers. It has all the functionality needed without being too confusing and technical. They listen to suggestions and add them into their updates (within reason I'm sure but so far two of my wish list items have been added) Price is better the most other software that do similar functions. I can access it from any device that gets internet. Cons Would like if it had a payment gateway (They said that was on the horizon)Would also be nice if it included a google map access or something like MapQuest for mobile groomers. Reasons for choosing Groomy Most of the other software were built for computer geeks and the pricing was out of our budget Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS Ibrahim S. representative Pharmaceuticals ### "Groomy an app your pet will love you for it" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 14, 2021 All in all, the idea behind Groomy is innovative and needed. I think more people should know about it and I encourage Groomy to expand their operations to different categories as well. Pros the app and website look great, I love the amount of work put into it. also, I appreciate the security advertised and above all the ease of use and how organized it is for both the client and the shop. the prices are within range as well. Cons I think not a lot of people know about Groomy thus more robust marketing campaign might be needed; moreover, the explanatory video posted on Youtube can be cut down because I think it is a bit long. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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