# Page 12 | BrightLocal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is BrightLocal the right SEO solution for you? Explore 281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182621/BrightLocal/reviews

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BrightLocal

4.8 (281)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 14th, 2026

# Page 12 - Reviews of BrightLocal

## Showing most helpful reviews

Showing 276-281 of 281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HJ

Holden J.  
SEO Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good system for buying citations "

June 8, 2021

5.0

Pros

Easy to use credit system for purchasing citations. I like that it is a one time fee for purchasing the credits.

Cons

I have no complaints because I have not yet explored the entire tool.

Review Source

Response from BrightLocal

June 17, 2021

Hi Holden, Thanks for leaving us this review! It's very much appreciated. If you need anything, don't hesitate to get in touch with our lovely support team! Best Wishes, Myles - BrightLocal CEO

IM

Ian M.  
Head of Straetgy  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best Practice"

December 20, 2021

4.0

Good, so far.

Pros

Very useful for organising your online footprint and for generating good links. A must for any website business.

Cons

I think the onboarding could be easier and more intuitive.

Review Source

JR

Javier R.  
Business Development Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Upsell for my Clients"

April 19, 2021

5.0

Pros

Easy to use. Good graphical interface. The "Customer Success Calls" with \[SENSITIVE CONTENT HIDDEN\] are invaluable to my success using this software.

Cons

Citation Builder campaign requires external login.

Review Source

Response from BrightLocal

April 22, 2021

Hi Javier, It's great to hear your wonderful comments! Thank you for taking the time to leave us this review. Kind Regards, Myles - BrightLocal CEO

JM

Jessica M.  
Director  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great customer service"

June 15, 2023

5.0

Pros

Customer service was very helpful and understanding with my issue and replied quickly answering all questions

Cons

I can’t really say because I’m not tech savvy so I can’t fault them to be honest

Review Source

KJEE

Kent Jason Emmanuel E.  
SEO Support Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Serves the purpose"

November 26, 2021

4.0

Pros

The citation builder tool is very helpful

Cons

It can be confusing the first time but everything is gonna be super easy once you get used to it

Review Source

Response from BrightLocal

December 2, 2021

Thanks for the lovely review Kent, It's great to hear you've been enjoying the Citation Builder service. I'm sorry to hear you were a little confused to start, we have tons of resources to help too! Best Wishes, Myles - BrightLocal CEO

CL

Claire L.  
Graphic Designer  
Insurance  
Used the software for: Less than 6 months

### "BrightLocal Review"

January 12, 2022

5.0

Pros

It is easy to use once you get the hang of it.

Cons

Learning curve, but the Academy helps a lot.

Review Source

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