# Page 2 | Notehouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Notehouse the right Nonprofit solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182626/Notehouse/reviews --- Notehouse 4.7 (105) [View alternatives](https://www.capterra.com/p/182626/Notehouse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 17th, 2026 # Page 2 - Reviews of Notehouse ## Showing most helpful reviews Showing 26-50 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KL Kathleen L. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "It's a Great Service For Smaller Groups" March 18, 2026 5.0 It's been great. The customer service is fairly quick to respond. I do wish there was a chat feature or a number to call when there are access emergencies. Pros I like how simple it is, it's user-friendly. We have a small team, so it has been beneficial to keep us organized while we grow our case management program. Cons I have had team members comment on how there are some features missing to help better organize case management. It would be nice if there were a space for goals to be input/ tracked, and a separate space for daily case notes. Alternatives considered [ShareVision](https://www.capterra.com/p/10009766/ShareVision/) Reason for choosing Notehouse simpler, cost-effective and easy to set up. Review Source Response from Notehouse March 19, 2026 Kathleen, thank you for taking the time to write such a thoughtful review. We’re so glad to hear Notehouse has been helpful for your team as you grow your case management program. We appreciate your feedback around additional ways to organize casework, such as tracking goals or separating daily notes. That kind of input is incredibly valuable as we continue to improve the platform. If you or your team have specific ideas or feature requests, we’d love to hear them through our feedback form. We regularly review submissions there as we prioritize updates. Thanks again for taking the time to share your experience, we’re glad to be supporting your team! EL Erica L. Police Social Worker Law Enforcement Used the software for: 2+ years ### " Excellent Note‑Taking Software" March 18, 2026 5.0 Notehouse has been an outstanding tool for my position as a Police Social Worker. The platform is incredibly user‑friendly, making it easy to organize notes, track interactions, and stay on top of important information without feeling overwhelmed. It’s also cost‑effective, offering solid value without sacrificing quality or functionality. One of the biggest strengths of Notehouse is their customer support. On the few occasions I've run into questions or minor issues, the Notehouse team has been quick to respond and even quicker to provide a helpful solution. Their communication is clear, prompt, and genuinely focused on making sure users have what they need. Overall, Notehouse has been a reliable, intuitive, and supportive partner in my workflow. Highly recommend it to anyone looking for a streamlined note‑taking system with excellent customer service. Pros It is user friendly, cost effective, and anytime there has been an issue, they are very good at communicating a quick and good solution. The customer service and support is also great! Cons I cannot think of any huge cons. I do not need it to do anything complex, so I do not have any issues. Review Source Response from Notehouse March 19, 2026 Erica, thank you so much for your kind words! We really appreciate you taking the time to share your experience. We’re especially glad to hear that Notehouse has been an easy and reliable tool in your work. It means a lot to know the platform is helping you stay organized while keeping things simple. We also truly appreciate your feedback on our support team. We always aim to be responsive and helpful, so it’s great to hear that’s been your experience. Thanks again for your recommendation, we’re grateful to be part of your workflow and appreciate you being part of the Notehouse community. DW Dawn W. Deputy Director Non-Profit Organization Management Used the software for: 2+ years ### "Notehouse Easy to use without breaking the bank" March 20, 2026 5.0 Our organization has been using this system for years. It is a cost-effective, easy-to-use solution for agencies that primarily need case notes without unnecessary features or added complexity. Pros Great value for the money, easy to use, reliable, and perfect for everyday needs esepcialyy for smaller organizations. Cons The printing function works, but it is not easily accessible and can be difficult to figure out. Adding a simple, easy-to-find print button for notes would be great, especially since we are required to keep both electronic and paper copies. Review Source Response from Notehouse March 23, 2026 Dawn, thank you so much for your thoughtful review! We’re happy to see Notehouse has been a reliable, easy-to-use, and cost-effective solution for your organization over the years. We appreciate your feedback around the printing functionality as well. That's really insightful, and we’ll take this suggestion into consideration as we continue to improve the platform and the features we offer. Thanks again for your continued support and for being a part of our Notehouse community. CA Carolyn A. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Notehouse gets it done." September 2, 2025 5.0 We are a small regional nonprofit serving the homeless population with prevention. We use Notehouse to track intake information, needed documents, and outcomes. Pros It's simple, but user-friendly. Using it doesn't interfere with the work. You can make changes as your work evolves and create reports easily to capture the data you need. There is a minimal learning curve, and it is economical for a tiny nonprofit like it. Cons I would like it to be slightly more customizable, but otherwise, it's great. Adding some customizable fields would make it perfect. Review Source Response from Notehouse March 23, 2026 Carolyn, thank you for your thoughtful review! We’re so glad to see that Notehouse has been a simple and effective tool for your team. It’s especially meaningful to know the platform is supporting your work in serving the homeless community and helping you track intake, documentation, and outcomes. We also appreciate your feedback around additional custom fields, and will take this into consideration as continue to update the platform. Thank you for the important work you do. We’re grateful to be part of your process! SH Shelly H. case manager Individual & Family Services Used the software for: 2+ years ### "its okay when it works " March 19, 2026 3.0 Pros easy and simple to use. no complicated pathways to find information or documents for each case. straight forward Cons constant outages and doesn't load the home screen often. it comes frustrating being unable to record case notes in real time, also risks our legal obligations Review Source Response from Notehouse March 23, 2026 Thank you for your feedback, Shelly, we’re glad to hear that you find Notehouse easy to use and straightforward for managing casework! We understand how important it is to have a reliable platform, especially when documenting notes in real time. We’re continuously working to improve performance and stability to better support that, so we appreciate your feedback regarding outages. Thank you for taking the time to share your experience, we appreciate you being part of our Notehouse community. KI Kristie I. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Notehouse served us very well." June 5, 2025 5.0 Overall Notehouse was exactly what we needed and enabled our organization to grow to function well. We are extremely please with our overall experience and the customer service helpfulness and timely communication with us. Pros It served exactly what we needed. Very user friendly, not complicated system that provided documentation and information storage necessary. Notehouse stored crucial and detailed client information and records that were easily accessible and retrievable. Cons That we outgrew it.. just need additional tools due to our organizations growth. I liked everything Notehouse provided for us. Review Source Response from Notehouse March 23, 2026 Kristie, thank you so much for your thoughtful review. We’re really glad to hear that Notehouse supported your team and helped your organization grow while you were with us. It means a lot to know the platform provided what you needed during that stage, and we truly appreciate your kind words about both the product and our support team. Wishing you and your organization continued success as you expand. We’re grateful to have been part of your journey, and appreciate you having been part of our Notehouse community. DC De'Anna C. Administrative Coordinator Human Resources Used the software for: 6-12 months ### "Simple to use and quick to fix" November 20, 2024 5.0 Overwhelmingly positive. Notehouse is incredibly to easy to use, and I feel much more organized since using it. I most appreciate how helpful their support team is. They acknowledge the issue within the day, and then are fast to find the issue, keep you updated, and fix it. Pros Simplicity and ease of use. Tech support is very approachable, fast to dig into issues, and fast to solve them! Cons I think it would be very helpful if you could sort all clients by most recently modified/changed. I also wish you could export more of the data. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing Notehouse Simplicity and mobile friendly. Seemed to be the simplest way to get our team better at documenting. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) We tried partnering with a start-up to build an app specifically suited for our needs, but it wound up overly complicated and tough to use. It was also within the Microsoft environment and had small data max. Review Source Response from Notehouse March 23, 2026 De'Anna, thank you for taking the time to share your experienc. We’re so glad to see that Notehouse has helped your team stay organized and that you’ve found the platform simple to use. We also really appreciate your kind words about our support team. Being responsive and helpful is something we care deeply about, so it means a lot to hear that reflected in your experience. Thank you as well for your feedback around sorting by most recently updated clients and expanding data export capabilities. Input like this is incredibly valuable as we continue to improve the platform. We’re grateful you chose Notehouse and appreciate you being part of our community. RD Rebecca D. Director of Advocacy Individual & Family Services Used the software for: 2+ years ### "Amazing software!" September 2, 2025 5.0 Pros Notehouse has been a lifesaver for our small non-profit! We have so appreciated the support and guidance by its \[sensitive content hidden\], \[sensitive content hidden\], and how easy it has been to navigate and use! Best software for notetaking and data management out there! Cons Nothing - it was all great! Anytime there was a change or a glitch, \[sensitive content hidden\] was incredibly timely at describing what happened and what they are doing about it, Review Source Response from Notehouse March 23, 2026 Thank you so much for your kind words, Rebecca, we truly appreciate you taking the time to share your experience. We’re so glad to see that Notehouse has been a helpful and easy-to-use solution for your team, and that our support has been clear and timely along the way. It means a lot to be part of your work, especially as a small nonprofit. Thank you again for your trust and support and for being part of our Notehouse community. JB Jill B. Licensed Clinical Social Worker - R Mental Health Care Used the software for: 2+ years ### "Love Notehouse!" August 29, 2024 5.0 I love it and recommend it to my colleagues all the time. Pros It's so easy to use and the pricing is fair. Customer support is fantastic. Cons I'm definitely looking forward to HIPAA compliance! Closing cases could be easier to find, but now that I know where to look, it's no problem! Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Notehouse You have had HIPAA-compliant servers from the beginning. The price was a terrific value. I like being able to use my own templates and create top-notch notes. It's incredible easy to use. Customer service is fantastic, I've felt heard and supported directly by Lauren. Review Source Response from Notehouse October 29, 2024 Jill! This makes our hearts SING! Thank you so much for the powerful work you do in the world and for letting Notehouse help you do it! AR Avery R. Head Coach Sports Used the software for: Less than 6 months ### "100% Recommend " August 25, 2024 5.0 As above, it's been extremely useful so far. They were quick to help me with tech support when I first signed up too. Pros Notehouse is intuitive to use and I love that I can add as many tags as I need. Cons Nothing so far! Notehouse is exactly what I need as a coach with many students across three locations. It makes it so much easier to deliver tailored support by never missing important information from sessions etc. Review Source Response from Notehouse September 2, 2024 Thank you so much Ashley! As former student athletes we are THRILLED to hear about this use of Nothouse! Go team! BB Bree B. Housing Case Manager Civic & Social Organization Used the software for: Less than 6 months ### "A+ 5 Stars So easy to use" September 3, 2024 5.0 Excellent. No complaints. I appreciated the HIPAA update for our clients. Pros Easy to navigate! I appreciate being able to attach screenshots and add important dates. Cons When it goes down for updates, but totally understandable and appreciated. Review Source Response from Notehouse September 11, 2024 Thank you so much Bree! As a Housing Case Manager we can't imagine how hard your work is these days and we're honored to make it just a tiny bit easier for you to serve your clients. Thank you for all you do in this world! MMD Mohammed Majeed D. Field Manager Non-Profit Organization Management Used the software for: 1-2 years ### "The simplest of tools that doesn't get in the way but gets the job done" July 22, 2021 5.0 Notehouse has been a perfect addition to my list of daily-used applications. I have stretched it's use to the maximum....from writing down quick jokes as I make them up for our weekly Friday office gatherings, to summarizing discussions with project partners, to tracking my daily to-do-lists, Notehouse has brought so much richness into both my personal and professional life in a way that I did not expect. Pros Notehouse is the best demonstration of how the best things come in small packages. It is so easy to use, you don't even realize you are using it. hehehe. With Notehouse, I am able to easily preserve the little details in my interactions and field visits that otherwise would likely have been forgotten; details that now bring so much life to my monthly reports and newsletters. Cons In terms of functionality, Notehouse does exactly what I expect without any problem at. However, they could consider more variety in color themes to give users the opportunity to customize the look and feel a lot more. Review Source Response from Notehouse July 23, 2021 WOWOWOWOW we are in tears over here reading this. THANK YOU so much!!!!!!!!! VR Verified Reviewer Associate Professor of Social Work Higher Education Used the software for: 6-12 months ### "Notehouse has improved my practice 100%!" May 31, 2019 5.0 This is such an easy and efficient program to use. I love the fact that it is on my phone and I can dictate my notes, which is much faster for me than typing. When I am seeing my next client, I can quickly pull up my previous notes and I’m ready for the session in two minutes. The automatic billing ( subscription) makes it extremely easy and efficient for me as well.I can’t say enough good things about notehouse! Pros So easy to use. The voice to text works so much better than my Siri does. I am a therapist and I quickly dictate my notes at the end of each session and it couldn’t be more efficient. I to be a terrible documenter but notehouse has made me a great one. I also love that I can include in my notes exactly what I want and need to and do not have to use a forced template. Cons I truly love everything about it! The voice to text feature is excellent, the ease of sign in, the easy access to previous notes and the simplicity of design allmake it useful and appealing Review Source Response from Notehouse June 3, 2019 Thank you so much for this amazing review! We are so thrilled that it is working for you and thank you for the important work you do as a therapist! MN Marina N. Client Services Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "The best ever! " August 11, 2023 5.0 Great! The youtube tutorials are helpful for any questions we might have. It's super functional and easy to use and it meets all of our needs! Pros The price! as a non-profit we don't have a lot of funding so this is perfect. It's also very user-friendly. Cons Wish there was a "last edited" search function BUT we found a work-around so all good! Alternatives considered [Apricot](https://www.capterra.com/p/152918/Apricot/) Reason for choosing Notehouse Price and functionality Review Source Response from Notehouse August 25, 2023 Thank you so much Marina! This means a ton to us and, don't worry, we've added the "last edited" request to our queue of future updates! THANK YOU! MA Michelle A. Disaster Case Manager Supervisor Non-Profit Organization Management Used the software for: 6-12 months ### "Easy To Use and Strong Customer Service" July 20, 2020 5.0 My overall experience with Notehouse has been positive. It is easy to use and does what we need it to. \[SENSITIVE CONTENT HIDDEN\] has been extremely helpful and positive and has been great to work with, when do have a need or issue. Overall, good customer services and positive relationships. Pros This software, is easy to use and is pretty self explanatory. Being in the human services field for many years, the complexity of many of the programs I have used, makes the job hard. I reviewed this software, prior to the purchase and the start of our company and determined that the user friendly set up was a benefit to the company and product. There are no hidden buttons, or extra steps that have to be taken to get where you want to go inside each case. Cons I believe that a search by Assignment or case manager for the administration would be good, that way, the admin or supervisor can see which clients one of their workers has at the start, so they don't have to go through all of the clients and or search by page. I would also like to be able to export by worker. Review Source Response from Notehouse July 31, 2020 Thank you so much Michelle and that is a great idea about the added search and export feature! We get the best ideas from our users and I will add it to the list! TM Toya M. Chief Purpose Officer, Owner Civic & Social Organization Used the software for: 1-2 years ### "Grateful I found Notehouse" February 16, 2023 5.0 My overall experience with notehouse was/is Great! I am happy to have found this software for my business/Case Management needs. Pros What I like most about Notehouse is the fact that it seemed to be a good for for my organization. Being a small coaching and consulting firm, the case management software fit our organizational needs, as well as the price points that fit into budget. It was slso easy to use. Cons There were some limitations to the software that we did not like in the beginning, but the staff at Notehouse listened to those concerns from thier customers and improved the program with each software update. Review Source Response from Notehouse February 17, 2023 Toya! Thank you so much for this review and we are so grateful that you saw we made efforts to make the program better with your feedback! We wouldn't be who we are without y'all helping us constantly improve! Thank you thank you thank you! Vanessa C. Cohort 9 Fellow (Social Cipher) E-Learning Used the software for: 6-12 months ### "A total timesaver for founders!" January 25, 2019 5.0 Pros I'm a social impact video game designer, so I've got a whole lot of people in my gaming and user communities to keep track of. I love the simplicity of Notehouse. In a quick second, I can search with tags to find one of my people–whether they're a tester, parent, or investor. I also like that I can include the little things that I'm often at risk of forgetting about my users, and being able to bring up those little details with our game testers and parents has made all the difference in building a strong community surrounding our game. Cons Honestly, describing how useful it is to the rest of my team! They're starting to network at various events in their areas, and I'm so excited for them to try it first hand and see how much of a game changer it is. Review Source Response from Notehouse February 11, 2019 Your work sounds amazing Vanessa! We are thrilled that Notehouse is able to support you in your incredible work! MM Marina M. School Social Worker Mental Health Care Used the software for: 1-2 years ### "Great Customer Care! Very Responsive" February 17, 2023 4.0 We enjoy using this platform for our school notes. Pros I like that it is easy to use and that there are not too many functions. Cons Some of the buttons are a little difficult to distinguish, but \[sensitive content hidden\] is a huge help. Review Source Response from Notehouse February 20, 2023 Thank you so much Marina! We are working on making the buttons a but differentiated so hopefully this will change soon. We are so glad to be able to support your school! JF Joan F. DOJ Accredited Representative Legal Services Used the software for: Less than 6 months ### "Great software! " November 7, 2019 5.0 Pros I like having the ability to upload case-specific documents on a client's file, where appropriate, list important deadlines, and designate a lead onto each case. Above all, this has made our grant reporting a lot easier, as we are able to tag each case onto a specific grant and follow through the duration and outcome of our cases easily. We used to spend so many hours having to do this manually, so Notehouse has been able to save our office a lot of valuable time! Cons It would be great if we could create calendar categories that we can sort through (e.g., master calendar hearing, individual hearing, decision, one year filing deadline, etc.) so that can get ideas of how much capacity we have to accept more hearings on any given month of the year. It would also be great to see and be able to sort through those dates on a Google Calendar-esque format rather than on the side bar. Review Source Response from Notehouse November 18, 2019 Thanks so much for this great review Joan! We so appreciate it and feel honored to support you in your incredible work. VR Verified Reviewer Founding Law Partner Law Practice Used the software for: I used a free trial ### "Great way to organize notes!" January 24, 2019 5.0 Central notekeeping platform for case management. Pros I am an attorney at a small firm and before Notehouse, I had no central way to organize and share client notes with my team. Notehouse solved the problem with a really easy to use system to store and tag notes and important dates/events for my cases. It’s also really affordable—much less than other case management systems and simpler to use. Cons It’s brand new so I think a mobile app is coming soon which will be great for accessing notes anywhere. Review Source Response from Notehouse February 11, 2019 We are so glad this has been useful for your firm!!! And yes, a mobile app is coming!!!! JG Jabari G. School Counselor Primary/Secondary Education Used the software for: 2+ years ### "A note about Notehouse!" March 13, 2023 5.0 Pros The ease of keeping track of records, data, personal information, and times I've met with clients/students. Cons At the moment, nothing that I can think of! Notehouse is great for my current needs. Review Source Response from Notehouse August 25, 2023 Thank you so much Jabari! We are honored to support your work with students! KT Kayla T. Chief Executive Assistant Executive Office Used the software for: Less than 6 months ### "Easiest way to organize clients!" August 23, 2023 5.0 Pros it's very user-friendly, simple to set up and use, and cost effective! Cons I wish I knew about Notehouse sooner!!!! Review Source Response from Notehouse August 25, 2023 Thank you so much Kayla! VR Verified Reviewer Executive Director, Co-Founder Education Management Used the software for: Less than 6 months ### "Clean and easy to use case management solution" January 29, 2019 5.0 We are waiting to complete our program cycle before uploading new student data to the platform but I have been blown away by the user experience on Notehouse along with the customer service and responsiveness of the team. Pros Notehouse fills an important need for nonprofits like mine to be able to effectively manage case files for our students. Other platforms that we've considered were either too expensive or built on 10-year-old tech that was not designed for today's user experience. Cons Notehouse is still rolling out features. I would love the option to bulk upload records from CSV to import my existing records. The team has however been welcoming to feedback and suggestions so I am hopeful this feature will be included eventually. Review Source Response from Notehouse February 11, 2019 We are so glad you are loving our interface and that it is a great fit for your needs! We are rolling out new features soon and will absolutely take all of these into consideration! VR Verified Reviewer Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great easy to use app" July 20, 2019 5.0 Great, easy to use and friendly site Pros It's very easy and straightforward! It's a great way to take notes on daily tasks with your team Cons I would like users to be able specific customers. I don't really want all the users looking or editing all customers if they don't have nothing to do with them. Review Source Response from Notehouse July 23, 2019 Thank you so much for this review and for giving Notehouse a try! We are definitely hoping to incorporate new features in the future, including the ability to assign certain users to certain contacts, so stick with us and we'll get there! :) KW Kimberly W. Psychotherapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Just What I Needed " May 31, 2019 4.0 It’s been great. I emailed and asked a question, and they were quick to get back, and even inquired later if it had worked out, and if I had any other questions. For what it is advertised for, it works! Pros I love that NoteHouse is exactly what it says it is — a place for client notes. I am a psychotherapist who works with an agency. The agency does all the billing and intake information with booking in their system. The thing that they are missing is a place for notes. Therefore, I’ve been keeping notes in a filing cabinet and at the end of the week and/or month I have to sort through all these notes I’ve typed up — kept secure on my computer, printed off, signed — etc. It was SO overwhelmingly time consuming. Therefore, being able to put my notes into the system, is FABULOUS. Cons I’ve actually only used the APP as I have an iPad as my main source of “computer”. Therefore, I believe there are a few things that are missing from the app version, but if needed I can use a computer for those features. If the app had a few more features like printing, exporting etc. That would be great. Review Source Response from Notehouse June 3, 2019 Thank you so much Kimberly and we are thrilled that you are liking Notehouse! We are working on creating our app to be fully functional and thank you for helping get us there!!! Similar Products Featured