--- title: "Retail Express Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Retail Express Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/182703/Retail-Express/" page_type: "product" language: "en" --- # Retail Express Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Retail Express ## What is Retail Express? Retail Express by Maropost provides robust POS and omni-channel solutions for single and multi-store retailers, seamlessly integrating with leading front and back-end software. Empowering over 5,000 retailers in Australia and New Zealand, it has facilitated $50 billion in sales. With features like predictive search and stock management, it's an all-in-one platform designed by retailers to excel in today's competitive retail landscape. ## What is Retail Express used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retail Express?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.maropost.com&name=Retail Express) ## Retail Express Overview Updated August 2026 AI summary Retail Express provides inventory management and point of sale solutions for small, midsize, and enterprise retail businesses. It enables centralized control over stock, sales, and purchasing with features such as inventory tracking, multi-location support, barcode scanning, order and returns management, and reporting. The platform is cloud-based and integrates with various ecommerce, finance, and shipping systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retail Express 3.8 (17) VS. [4.2 (1,131)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (17) Ease Of Use 4.1 (957) Value For Money 3.8 (15) Value For Money 4.1 (843) Customer Service 3.7 (15) Customer Service 4.3 (744) ## Retail Express alternatives [4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.8 (1,190)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,329)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (199)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/182703/Retail-Express/alternatives/) ## FAQs about Retail Express Overview ### Which roles and teams benefit most from Retail Express? Retail Express is most used by retail owners, directors, and managers who need centralized control over point-of-sale, inventory, and store operations. Inventory and accounts teams rely on it to track stock movement, purchasing, and financial data, while frontline retail staff and administrators use it to process sales and maintain day-to-day accuracy. Answer based on 17 reviews Overview ### What company size and specific industries is Retail Express built for? Retail Express is designed for inventory-based retailers in Australia and New Zealand, serving businesses of all sizes from individual stores to large multi-store brands. It fits retail organizations that need inventory management support across single-location operations and larger chains in those markets. Features and Usability ### What are the key features of Retail Express? Retail Express offers point of sale (POS), retail inventory management, order management, and multi-store support for retail operations. It also includes barcode scanning, purchase order management, customer accounts, payment processing, reporting and analytics, and integrations such as accounting integration, API access, and third-party integrations. Integrations ### Which third-party tools and platforms does Retail Express integrate with? Retail Express integrates with over 20 third-party tools and platforms, including ecommerce, finance, marketing, and shipping systems such as Adobe Commerce, BigCommerce, Shopify, Mailchimp, ActiveCampaign, NetSuite, MYOB Business, MYOB Acumatica, Fiserv, and Shippit. Getting Started and Support ### What training and onboarding options does Retail Express offer? Retail Express provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference material for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does Retail Express offer? Retail Express provides email/help desk support, a FAQ/forum, a knowledge base, phone support, and chat. No reviewer feedback about support quality is available, so support experience details such as response speed or helpfulness are not described here. ## Features AI summary Based on 7,578 Inventory Management reviews Capterra data shows that buyers of Inventory Management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Retail Express supports all three of the features reviewers rate most highly: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses maintain accurate stock levels, monitor item movement in real time, and manage customer billing more efficiently, allowing teams to reduce stock issues, improve order accuracy, and keep day-to-day operations running smoothly. Inventory Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Product Identification 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to link barcodes or serial numbers with specific items for identification Inventory Management 2.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Payment Processing 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Sales Reports 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Retail Express 112 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Kitting: Group and package individual but related items as one package set - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mail Order: Facilitate the process of ordering and the mail delivery of products - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Marketplace Integration: Integration with third-party marketplace software - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Product Catalog: Present a catalog of inventory that customers can view - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - SKU/UPC Codes: Internal and external product tracking codes - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (17) 3.7 Based on 17 reviews ## Pricing Value for money 3.8 (15) ### Starting price Free trial not available Value for money 3.8 (15) 3.8 Based on 15 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Afterpay](https://www.capterra.com/p/229452/Afterpay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (15) 3.7 Based on 15 reviews ## User reviews Overall rating 3.8 Based on 17 reviews Filter by rating 5(8) 4(4) 3(1) 2(1) 1(3) Mentioned topic Sorted by most recent SM Stuart M. Owner Retail ### "Awful experience" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 1, 2025 Awful. The customer service team have shown no care for what occurred to our business and haven't called the allocated times we have arranged. There is no way to call anyone direct. They claim they have done what their contract has specified despite us having an unusable system and blame it on the integrator app they recommended. They have shown no care at the destruction this has caused to our business. Despite the system being unoperational and never used they continue to take their monthly fee. Pros Nothing positive to report. We do not recommend. Cons Retail express made lots of promises. During the onboarding they recommended using a third party integrator app to allow us to have 3 variants. This app did an unauthorised upload that basically destroyed our website and deleted a significant number of our variants. They didnt help in any shape or form to rectify the issue which we are still recovering from/ Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Charles J. Director Retail ### "Customer service is horrendous" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 May 28, 2024 Pros It allows you to display images of products and you can add upsell products to the POS screen. Cons Too many clicks to go through a sale but far more than anything else the customer service is horrendous. We have had an issue with our two outlets generating wildly incorrect inventory stock value figures. It has been looked at by a support rep from Maropost for months now and despite continually being told the developers will look at it soon, we still have no result. This means we do not know what stock value we hold in our retail stores. Reasons for choosing Retail Express Because it was purchased by Maropost, who we use for our ecommerce store. Terrible mistake. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Bradley H. Manager Retail ### "Brads Review !" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 23, 2024 It took so long to setup and move from previous system. Retail Express customer support refered us to some outdated videos to try to learn. I ended up paying a 3rd party person to come to teach me how to use it. Pros Easy to teach new staff the POS. It looked like it would do the job Cons It is terrible at everything thats not POS Even stock managment is wrong. Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Myob was removing features and no longer served it purpose. I wanted stronger POS that was easy to teach new staff. Reasons for choosing Retail Express Had to choose one so went with retail express. The marketing team is alot better than the product designers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GH Geoff H. Director Retail ### "Excellent product with great integration across Shopify and Xero" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2021 We have found that the lead up to going Live and the learning process has been very well supported by the Implementation Team. The tutorials are extremely helpful and very comprehensive. The responses to our emails are always very informative and the telephone conferences with an Australian based expert is ideal. Pros Retail Express is easy to use and integrates well across our online platform and accounting software Cons It would be very helpful if the accounting utilised both Cash and Accrual, not just Accrual. Reasons for choosing Retail Express We decided to change to Retail Express because it offered us a range of solutions to our existing software 1. Integration with Xero 2. Integration with Shopify 3. Multiple users and not limited by licence limits Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PH Paula H. Shareholder Health, Wellness and Fitness ### "Highly appreciate this software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 22, 2021 Amazing....cannot believe how much it does for you and almost cuts your admin time by half at the very least. You definitely get what you pay for. Pros at first seems so overwhelming when you watch to see all that it can do and offer...however the training takes you through everything step by step at your own pace and allow you to reach out to discuss any any issues you may have. Cons At this stage we haven't gone live for me to comment on this part at this time...however at this stage all has been super helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Debbie R. Admin Retail ### "Allstar Batteries love Retail Express" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 14, 2021 Pros Retail express in our business is quite easy to use even for those that are not computer savy. Cons The contacting of support by email, would be the one of the few things. Another would be search features for customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Luke M. Director Retail ### "A Fantastic System for all Retailers, big and small" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2020 From the initial Sales manager, to the Implementation Manager.... all staff were fantastic, enthusiastic and more than capable of handling any questions/issues I had. Pros The easy to use system means my staff picked it up quickly. The detailed Back of House reporting is a managers dream. Cons The only thing I've seen missing is an ability to sell an item via weight ($$/per kg), but it's minor. Our previous system never had this either so we're well placed to get around it. Would be great in the future. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) [Square Online](https://www.capterra.com/p/275800/Square-Online/) Reasons for choosing Retail Express 1\. Staff all have retail experience.2. Your \[SENSITIVE CONTENT HIDDEN\] has extensive retail history.3. Easy to use program with heaps of features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brad B. Inventory Manager Retail ### "Retail Express Implementation for a Small Multi Sectioned Retail Business " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2020 The Overall Experience has been great very easy to transition . The On-boarding Program for Training was Great and the Access to Resources Fantastic. The Implementation Manager and other Points of Contact were all great to deal with. Pros Modern Cloud based system that has all the Reporting Requirements needed but all the Functionality of a Modern System in a Age of Technology Advancement . It seems as though it has been designed for this Purpose not the " that's something we are going to develop in the Future attitude" that other Systems seem to have. Cons At this stage I believe it is still the Honeymoon Period so just " Training Training Training" to get the Most out what we can Do with Retail Express Reasons for choosing Retail Express Seems like Retail Express was the best option providing all the Power in Reporting and great Cloud based Functionality and Performance with a very sleek modern styling . Best Option Hands Down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jordan P. Managing Member Hospital & Health Care ### "Great Option For Managing Inventory" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 22, 2019 Pros Retail Express was a new platform we were introduced to when adding a medical supply business on to our growing organization. We had no idea how much was involved with inventory management. Wow, Retail Express definitely made this much more streamlined! Cons There were a few bumps during the initial on boarding process. Still with the assistance of Retail Express we we're able to cut past all these hold ups and press forward full speed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Melanie F. Office Manager Computer Hardware ### "Great POS Cloud System" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2019 Excellent service, quick responses to queries, very helpful support. Updates are provided via overnight uploads done automatically with no downtime to your system. New update information is provided in detail via email. They respond well to customer suggestions and are constantly improving the system. Pros The implementation of this software is fantastic. A team of experts is available to help you transfer your database of stock, suppliers and customers with ease. Retail Express has a comprehensive knowledge database including video tutorials and instructions which all staff can access. The software is friendly, easy to use and navigate with email and internet integration. Cons Special customer orders are tricky to handle. We are yet to understand how to order/manage customer orders and are currently doing this through the lay by option which is difficult unless you have one staff member managing this are (IE: you can over order stock). Back orders are a little cumbersome but can be adapted to suit your business needs. Overall though the positives of this system outweigh the small negatives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182703/Retail-Express/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.