# Retail Express Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Retail Express Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/182703/Retail-Express/pricing

---

# 

 Retail Express Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Retail Express

## What is Retail Express?

Retail Express by Maropost provides robust POS and omni-channel solutions for single and multi-store retailers, seamlessly integrating with leading front and back-end software. Empowering over 5,000 retailers in Australia and New Zealand, it has facilitated $50 billion in sales. With features like predictive search and stock management, it's an all-in-one platform designed by retailers to excel in today's competitive retail landscape.

## What is Retail Express used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Retail Express?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.maropost.com&name=Retail Express)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Retail Express

3.8 (17)

VS.

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

Contact vendor

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (17)

Ease Of Use

3.8 (711)

Value For Money

3.8 (15)

Value For Money

3.6 (664)

Customer Service

3.7 (15)

Customer Service

3.6 (686)

## Retail Express alternatives

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/)

Starting price

$2500.00

Per User, Per Month

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/182703/Retail-Express/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

2.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Payment Processing

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Sales Reports

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Barcode/Ticket Scanning

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

eCommerce Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Inventory Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Retail Express 111 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Manage various distribution channels, build relations with channel partners, and track their performance

Tracking, calculating, and paying commissions and earnings to employees

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Forecast customer demand using historical insights and simulations

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

For Retail Stores

Form predictions based on past and present data/trends

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Group and package individual but related items as one package set

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Facilitate the process of ordering and the mail delivery of products

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Integration with third-party marketplace software

Provides intelligence to make the right inventory purchasing decisions.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple locations

Manage multiple teams and operations from a central location

Ability of websites, web applications, or mobile applications to function without an active internet connection

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Allow customers to make a partial payment on an invoice and track remaining debt

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Organize and manage all processes/procedures involved in purchasing goods and/or services

Present a catalog of inventory that customers can view

Customize the specifications of a finished product to meet the particular needs of a customer

Capture, organize and track product-specific data and information in a centralized location

Ability to link barcodes or serial numbers with specific items for identification

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

For retailers

Track and facilitate returns of products sold

See what items have been returned

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track and assign specific serial numbers to products

Manage and track orders being shipped to customers

Checkout of online store

Internal and external product tracking codes

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.7 (17)

3.7

Based on 17 reviews

## Pricing

Value for money

3.8 (15)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.8 (15)

3.8

Based on 15 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (15)

3.7

Based on 15 reviews

## User reviews

Overall rating

3.8

Based on 17 reviews

Filter by rating

5(8)

4(4)

3(1)

2(1)

1(3)

Mentioned topic

Sorted by most recent

SM

Stuart M.

Owner

Retail

### "Awful experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 1, 2025

Awful. The customer service team have shown no care for what occurred to our business and haven't called the allocated times we have arranged. There is no way to call anyone direct. They claim they have done what their contract has specified despite us having an unusable system and blame it on the integrator app they recommended. They have shown no care at the destruction this has caused to our business. Despite the system being unoperational and never used they continue to take their monthly fee.

Pros

Nothing positive to report. We do not recommend.

Cons

Retail express made lots of promises. During the onboarding they recommended using a third party integrator app to allow us to have 3 variants. This app did an unauthorised upload that basically destroyed our website and deleted a significant number of our variants. They didnt help in any shape or form to rectify the issue which we are still recovering from/

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CJ

Charles J.

Director

Retail

### "Customer service is horrendous"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

May 28, 2024

Pros

It allows you to display images of products and you can add upsell products to the POS screen.

Cons

Too many clicks to go through a sale but far more than anything else the customer service is horrendous. We have had an issue with our two outlets generating wildly incorrect inventory stock value figures. It has been looked at by a support rep from Maropost for months now and despite continually being told the developers will look at it soon, we still have no result. This means we do not know what stock value we hold in our retail stores.

Reasons for choosing Retail Express

Because it was purchased by Maropost, who we use for our ecommerce store. Terrible mistake.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Bradley H.

Manager

Retail

### "Brads Review !"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 23, 2024

It took so long to setup and move from previous system. Retail Express customer support refered us to some outdated videos to try to learn. I ended up paying a 3rd party person to come to teach me how to use it.

Pros

Easy to teach new staff the POS. It looked like it would do the job

Cons

It is terrible at everything thats not POS Even stock managment is wrong.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Myob was removing features and no longer served it purpose. I wanted stronger POS that was easy to teach new staff.

Reasons for choosing Retail Express

Had to choose one so went with retail express. The marketing team is alot better than the product designers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GH

Geoff H.

Director

Retail

### "Excellent product with great integration across Shopify and Xero"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2021

We have found that the lead up to going Live and the learning process has been very well supported by the Implementation Team. The tutorials are extremely helpful and very comprehensive. The responses to our emails are always very informative and the telephone conferences with an Australian based expert is ideal.

Pros

Retail Express is easy to use and integrates well across our online platform and accounting software

Cons

It would be very helpful if the accounting utilised both Cash and Accrual, not just Accrual.

Reasons for choosing Retail Express

We decided to change to Retail Express because it offered us a range of solutions to our existing software 1. Integration with Xero 2. Integration with Shopify 3. Multiple users and not limited by licence limits

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PH

Paula H.

Shareholder

Health, Wellness and Fitness

### "Highly appreciate this software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 22, 2021

Amazing....cannot believe how much it does for you and almost cuts your admin time by half at the very least. You definitely get what you pay for.

Pros

at first seems so overwhelming when you watch to see all that it can do and offer...however the training takes you through everything step by step at your own pace and allow you to reach out to discuss any any issues you may have.

Cons

At this stage we haven't gone live for me to comment on this part at this time...however at this stage all has been super helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Debbie R.

Admin

Retail

### "Allstar Batteries love Retail Express"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 14, 2021

Pros

Retail express in our business is quite easy to use even for those that are not computer savy.

Cons

The contacting of support by email, would be the one of the few things. Another would be search features for customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Luke M.

Director

Retail

### "A Fantastic System for all Retailers, big and small"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2020

From the initial Sales manager, to the Implementation Manager.... all staff were fantastic, enthusiastic and more than capable of handling any questions/issues I had.

Pros

The easy to use system means my staff picked it up quickly. The detailed Back of House reporting is a managers dream.

Cons

The only thing I've seen missing is an ability to sell an item via weight ($$/per kg), but it's minor. Our previous system never had this either so we're well placed to get around it. Would be great in the future.

Alternatives considered

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)

[Square Online](https://www.capterra.com/p/275800/Square-Online/)

Reasons for choosing Retail Express

1\. Staff all have retail experience.2. Your \[SENSITIVE CONTENT HIDDEN\] has extensive retail history.3. Easy to use program with heaps of features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Brad B.

Inventory Manager

Retail

### "Retail Express Implementation for a Small Multi Sectioned Retail Business "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2020

The Overall Experience has been great very easy to transition . The On-boarding Program for Training was Great and the Access to Resources Fantastic. The Implementation Manager and other Points of Contact were all great to deal with.

Pros

Modern Cloud based system that has all the Reporting Requirements needed but all the Functionality of a Modern System in a Age of Technology Advancement . It seems as though it has been designed for this Purpose not the " that's something we are going to develop in the Future attitude" that other Systems seem to have.

Cons

At this stage I believe it is still the Honeymoon Period so just " Training Training Training" to get the Most out what we can Do with Retail Express

Reasons for choosing Retail Express

Seems like Retail Express was the best option providing all the Power in Reporting and great Cloud based Functionality and Performance with a very sleek modern styling . Best Option Hands Down.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jordan P.

Managing Member

Hospital & Health Care

### "Great Option For Managing Inventory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 22, 2019

Pros

Retail Express was a new platform we were introduced to when adding a medical supply business on to our growing organization. We had no idea how much was involved with inventory management. Wow, Retail Express definitely made this much more streamlined!

Cons

There were a few bumps during the initial on boarding process. Still with the assistance of Retail Express we we're able to cut past all these hold ups and press forward full speed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Melanie F.

Office Manager

Computer Hardware

### "Great POS Cloud System"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 11, 2019

Excellent service, quick responses to queries, very helpful support. Updates are provided via overnight uploads done automatically with no downtime to your system. New update information is provided in detail via email. They respond well to customer suggestions and are constantly improving the system.

Pros

The implementation of this software is fantastic. A team of experts is available to help you transfer your database of stock, suppliers and customers with ease. Retail Express has a comprehensive knowledge database including video tutorials and instructions which all staff can access. The software is friendly, easy to use and navigate with email and internet integration.

Cons

Special customer orders are tricky to handle. We are yet to understand how to order/manage customer orders and are currently doing this through the lay by option which is difficult unless you have one staff member managing this are (IE: you can over order stock). Back orders are a little cumbersome but can be adapted to suit your business needs. Overall though the positives of this system outweigh the small negatives.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/182703/Retail-Express/reviews/)

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