Who Uses This Software?

Publishers expand ing their businessmodel from advertising to subscribtion based services, NGO's working in B2B, Local governments and large corporates (Branded content hubs) interacting with SME's


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $249.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Big Dash
  • www.bigdash.co
  • Founded 2007
  • Netherlands

About Big Dash

Looking for a state of the art community platform? Big Dash comes highly recommended by Publishers, NOG's and B2B Federations in The Netherlands. The Community as a service platform is built on the Google Cloud Platform so will grow with your ambition. With member posting, events and content library you can get SEO webtraffic to grow your community. The full integration with Stripe subscribtion services turns your branded community or publisher platform into a businessmodel.


Big Dash Features

  • Content Management
  • Content Moderation
  • Discussions / Forums
  • Event Management
  • Group Management
  • Ideation / Crowdsourcing
  • Member Directory
  • Membership Management
  • Social Media Management
  • Website Management

Big Dash Reviews Recently Reviewed!


Great community building tool

Feb 28, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Extremely easy to setup. With a few clicks you can start building on your own community on your own preferred domain. Love the weekly releases of new functionalities and enhancements, which are partially community feeded. I love the weekly updates and improvements that partly come from the communities. Which means that they are in check with the wishes of hands-on users and are actually actively engaged with feedback from active users.

Cons: I would like to have more options in the management module when it comes to appearance and perhaps layout choices. Also the design of posts is still quite basic. My preference would be that you can play a bit with columns and various elements, then I think of adding for example an image grid, checklists or other eye-candy content elements. A bit like we know from page builders in different CMSs. But ... we must also remember that it is not a CMS. With facebook or linkedin these options are also not present or limited. And who knows what is going to come with the constant weekly updates.

Overall: Very good and friendly support. They are open to the wishes of the customer. Your feedback can even be voted on by other users. It is a robust system that allows you to start immediately - without a credit card - to build your community. This allows you to be in contact with people in your community within a few hours, to share your documents, to chat with others and much more.

Bring companies together to help grow your region

Mar 01, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The software enables us to connect over 1.000 companies from the region Zwolle in only a few months. These entrepreneurs can find each other, share their opinions and knowledge and find answers to their questions. This helps them to develop their own business and make the region Zwolle stronger as a whole.

I also like the willingness of Big Dash to co-create the platform. They are open to all sort of suggestions to make the platform better every week.

Cons: In customer experience/ look and feel there is room for improvement. This will increase the conversion rates from traffic to user or download.

Overall: A innovative company with a good product that is getting better every week.

The connecting factor for building our own online community

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their solution is Plug & Play and is easy to learn. It is great to receive the releases on a weekly basis. Always nice to see that the product is getting better every time you look at it. The input for the releases is based on the feedback of the users and handheld by priority and which one has the most votes of the users.

Cons: It is not a forum or a normal CMS website. Within the admin module you miss some functionalities to customize it more to your own likings. But who knows what future functionalities will bring us.

Overall: We had to let go of some old ideas; about how to interact with our community and how our communication was going. Big Dash helped us to change our mindsets and gave us a tool to build our own online community with our users. With the use of this solution and with the start of this project we have set the first step to bring our customers together and let them be more in connection with us. Result: better understanding of our clients and improving our services.

Big Dash Review

May 27, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The possibility to integrate many 3rd party features and amazing customer service.

Cons: For us the pricing was a barrier to entry, since we are starting out small. Volume based pricing would have been a much better pricing model for us.

Overall: Customer service has amazed me. Questions are answered instantly and they offer a lot of help. Overall service is very nice. The platform saved me a lot of work from designing and developing some features of the platform ourselves. This was instant and comes with loads more functionalities I wouldn't have been able to build myself.