# EasyPBX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about EasyPBX Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/182721/Cloud-PBX --- # EasyPBX Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EasyPBX ## What is EasyPBX? Discover EasyPBX, the ultimate cloud-based phone system for businesses seeking unified communication across devices. Our VoIP platform integrates voice, video, messaging, and advanced call management features into one seamless solution. Never miss an important call again with call forwarding, waiting, caller ID, auto attendants, group hunting, and voicemail to email. Enjoy substantial cost savings with unlimited US calling and free international calling to over 40 countries. EasyPBX offers top-tier security, 24/7 customer support, and the flexibility to scale as your business grows. Equipped with Yealink’s advanced SIP-T33G desktop phones, 5-way conferencing, and integration with wireless headsets, EasyPBX streamlines operations, enhances collaboration, and delivers exceptional customer experiences. Take your business communications to the next level with EasyPBX today. ## What is EasyPBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[VoIP](https://www.capterra.com/voip-software/)[Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EasyPBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ipfone.com&name=EasyPBX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EasyPBX 4.9 (9) VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price Contact vendor Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (9) Ease Of Use 4.3 (3,603) Value For Money 4.9 (9) Value For Money 4.2 (2,657) Customer Service 4.7 (9) Customer Service 4.3 (2,766) ## EasyPBX alternatives [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (320)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/182721/EasyPBX/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Reporting 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track and report on all incoming and outgoing calls Call Tracking 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Interaction Tracking 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Caller ID 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Voice Mail 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Automatic Call Distribution 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Distribute/route/connect calls EasyPBX 34 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Alter the layout and content of reports For Cloud-based phone system that sends and receives calls via the internet. Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Record the audio of phone conversations for quality assurance purposes Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive system updates as soon as any changes are made Set & manage permission levels based on user roles and restrict access to only authorized individuals Enables the connectivity to send and receive calls over the internet Send messages via SMS Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 5.0 (9) 5.0 Based on 9 reviews ## Pricing Value for money 4.9 (9) ### Starting price Contact vendor for pricing Free trial available Value for money 4.9 (9) 4.9 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (9) 4.7 Based on 9 reviews ## User reviews Overall rating 4.9 Based on 9 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Faizan s. Senior product development engineer Information Technology and Services ### "My experience with Easypbx" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 27, 2024 I would say easypbx is a great choice for mid size business who are looking for cost effective and feature loaded VoIP communication system Pros Easypbx has user friendly interface which allows me to navigate through app easily. It removes the need for traditional phone systems which reduces the communication costs. It adapts with your need and have flexible plan services. Cons New user may face problems while working with complex call workflow. Also the customer support is kind of slow in responding to problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2025 Thank you, Faizan, for taking the time to share your experience with EasyPBX! We’re delighted to hear that you found our user-friendly interface and flexible plan options valuable for your business needs. Your feedback about our customer support is greatly appreciated, and we’re continuously working to improve our responsiveness and address any challenges users might face. It’s wonderful to know that EasyPBX has been a great choice for your team. If there’s anything we can do to support you further, please don’t hesitate to reach out! AF Andrew F. IT Security Information Technology and Services ### "Provide support across all important customer channels with EasyPBX." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2024 Its so nice having a daily helper like EasyPBX. An experience like no other. Kudos! EasyPBX. Pros Engage with your customers effortless across all channels, through unlimited calling and HD video call and many more. They have incredible features it makes it easy to use and install. Manage customer support center operations with ease and thanks to EasyPBX. Cons I have never received any sort of complains from my employees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Thank you for sharing your experience, Andrew! We’re thrilled to hear how EasyPBX has helped streamline customer support operations and that its features have made such a positive impact for your team. Providing an effortless experience for businesses like yours is what we strive for every day. Kudos to you and your team as well for making the most of it—your feedback is truly appreciated! KA Kanika A. Interior Architect and Project Manager Design ### "My go to business system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 4, 2024 Pros It was a lifesaver when our old phone system crashed. It was so easy to set up, even I could do it, and it's been rock-solid ever since. Cons While it is generally reliable, there have been a few minor hiccups during peak usage hours. It's a small price to pay for such a convenient system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 24, 2025 Thank you for your kind review! NK Nicholas K. Accountant Design ### "Easy to use and stable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2024 It helps me connect with companies offshore and call back missed calls from potential clients. Pros I like the ability to record and download phone calls and the ease of use,the accessibility and the clarity of calls. Cons It takes to long to resolve issues and the updates are a bit slow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2024 Thank you for your feedback, Nicholas! We're happy to hear that you enjoy EasyPBX's recording and downloading features, as well as the clarity and accessibility it provides. We appreciate your note about resolution times and updates, and we’ll use it to keep improving. It's great to know our service helps you stay connected with offshore companies and clients—thank you for trusting us! AM Abed M. Director of Operations Management Consulting ### "EasyPBX Has Exceptional and Easy to Use Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2024 Pros The capabilities of EasyPBX are exceptional. It is a top tool whose features and interfaces are brilliant. Cons I like everything about EasyPBX. I have experienced zero challenges. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Thank you for your kind words, Abed! We're so glad to know that you find EasyPBX exceptional and easy to use. Hearing that our features and interfaces are brilliant and have met your expectations makes all our efforts worthwhile. We’re committed to ensuring your experience continues to be outstanding! FC Fabian C. Managing Director Logistics and Supply Chain ### "Get started with the leading cloud phone system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2024 Allows seamless integrations with existing devices that ensuring that it's users stay connected regardless of their location. Am glad to have trusted it. Pros With it's advanced call features EasyPBX offers unlimited calling. It represents a blend of innovation cost effectiveness and efficiency. I highly recommend it for small business owners. Cons EasyPBX has been our daily helper, no concerns. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Thank you for your fantastic review, Fabian! We're delighted to hear that EasyPBX's advanced features, cost-effectiveness, and seamless integration have been valuable to your business. Knowing that our system supports your team regardless of location is incredibly rewarding. We appreciate your trust and recommendation—it inspires us to keep delivering the best! DZ Dan Z. COO Logistics and Supply Chain ### "Great IP services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2024 in general terms I am very satisfied with IPFone service, the value for money is very fair and the technology and the support service are top notch, deeply recommend IPfone as a tier1 vendor Pros I am impressed about the quality of the voice, comparing to other IP services, where the communication usually breaks up. and the support service match my expectations Cons I dont see any signifcant cons to mention, just few times I had connectivity issues, but usually have a great service level and performance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Thank you for your feedback, Dan! We're thrilled to hear that EasyPBX's voice quality and support service have impressed you. Providing consistent reliability and performance is what we aim for, and it's great to know you're satisfied with the value and technology we offer. Your recommendation means a lot to us, and we're here to ensure your experience remains top-notch! OW Oscar W. OWNER Real Estate ### "Free and fast installation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2024 Pros We switched to IPFONE's Cloud PBX and were immediately impressed. Competitive pricing caught our attention, and the Free and fast installation promise was fully met by IPFONE. The setup was quick and hassle-free, ensuring our business operations continued smoothly. The call quality is excellent, and the flexibility of the cloud-based system is a significant advantage. It has exceeded our expectations and seamlessly integrated into our operations Cons We haven't experienced any downsides whatsoever in our usage Reasons for choosing EasyPBX Price, service, customer service, discounts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2024 Thank you for your review, Oscar! We're so glad to hear that the free and fast installation met your expectations and that the flexibility of our cloud-based system has seamlessly integrated into your operations. Delivering excellent call quality and hassle-free solutions is what we strive for, and we're thrilled EasyPBX has exceeded your expectations. If you ever need assistance or have questions, we’re here to support you! FS Francis S. CEO Legal Services ### "Great install and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2023 From the call for install was less then a week and it was so easy. Pros The installer \[sensitive content hidden\] was ontime, smart, well dressed and knew the prodect. He installed the service without a problem and took the time to go over everything with us and set the phones up custom as wee needed them Cons Nothing to report about any issues or problems. All went perfect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2024 Thank you for your wonderful review, Francis! We're delighted to hear that the installation process was smooth and met your expectations. Ensuring a seamless setup and personalized service is our top priority. We're glad EasyPBX is proving to be a valuable addition to your business. If you ever need further assistance, we're here to help! [View all Reviews](https://www.capterra.com/p/182721/EasyPBX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)