# EasyPBX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EasyPBX Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/182721/EasyPBX

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# 

 EasyPBX Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EasyPBX

## What is EasyPBX?

Discover EasyPBX, the ultimate cloud-based phone system for businesses seeking unified communication across devices. Our VoIP platform integrates voice, video, messaging, and advanced call management features into one seamless solution. Never miss an important call again with call forwarding, waiting, caller ID, auto attendants, group hunting, and voicemail to email. Enjoy substantial cost savings with unlimited US calling and free international calling to over 40 countries. EasyPBX offers top-tier security, 24/7 customer support, and the flexibility to scale as your business grows. Equipped with Yealink’s advanced SIP-T33G desktop phones, 5-way conferencing, and integration with wireless headsets, EasyPBX streamlines operations, enhances collaboration, and delivers exceptional customer experiences. Take your business communications to the next level with EasyPBX today.

## What is EasyPBX used for?

[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[VoIP](https://www.capterra.com/voip-software/)[Call Center](https://www.capterra.com/call-center-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EasyPBX

4.9 (9)

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (9)

Ease Of Use

4.8 (855)

Value For Money

4.9 (9)

Value For Money

4.5 (767)

Customer Service

4.7 (9)

Customer Service

4.6 (786)

## EasyPBX alternatives

Highest Rated

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/182721/EasyPBX/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Reporting

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Track and report on all incoming and outgoing calls

Call Tracking

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Interaction Tracking

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Caller ID

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Identify the number and contact information of a caller before answering the phone

Voice Mail

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Computer-based system that allows users to send and receive voice messages

Automatic Call Distribution

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Distribute/route/connect calls

EasyPBX 34 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Track and report on call outcomes

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Schedules callback times

Identify the number and contact information of a caller before answering the phone

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Computer-telephony integration is the use of computers to manage telephone calls

Manage, organize, and store contact information

Alter the layout and content of reports

For Cloud-based phone system that sends and receives calls via the internet.

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Access software remotely via mobile devices

Record the audio of phone conversations for quality assurance purposes

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Receive system updates as soon as any changes are made

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Enables the connectivity to send and receive calls over the internet

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

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Features

5.0 (9)

5.0

Based on 9 reviews

## Pricing

Value for money

4.9 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.9 (9)

4.9

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (9)

4.7

Based on 9 reviews

## User reviews

Overall rating

4.9

Based on 9 reviews

Filter by rating

5(8)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Faizan s.

Senior product development engineer

Information Technology and Services

### "My experience with Easypbx"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

December 27, 2024

I would say easypbx is a great choice for mid size business who are looking for cost effective and feature loaded VoIP communication system

Pros

Easypbx has user friendly interface which allows me to navigate through app easily. It removes the need for traditional phone systems which reduces the communication costs. It adapts with your need and have flexible plan services.

Cons

New user may face problems while working with complex call workflow. Also the customer support is kind of slow in responding to problem.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2025

Thank you, Faizan, for taking the time to share your experience with EasyPBX! We’re delighted to hear that you found our user-friendly interface and flexible plan options valuable for your business needs. Your feedback about our customer support is greatly appreciated, and we’re continuously working to improve our responsiveness and address any challenges users might face. It’s wonderful to know that EasyPBX has been a great choice for your team. If there’s anything we can do to support you further, please don’t hesitate to reach out!

AF

Andrew F.

IT Security

Information Technology and Services

### "Provide support across all important customer channels with EasyPBX."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2024

Its so nice having a daily helper like EasyPBX. An experience like no other. Kudos! EasyPBX.

Pros

Engage with your customers effortless across all channels, through unlimited calling and HD video call and many more. They have incredible features it makes it easy to use and install. Manage customer support center operations with ease and thanks to EasyPBX.

Cons

I have never received any sort of complains from my employees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Thank you for sharing your experience, Andrew! We’re thrilled to hear how EasyPBX has helped streamline customer support operations and that its features have made such a positive impact for your team. Providing an effortless experience for businesses like yours is what we strive for every day. Kudos to you and your team as well for making the most of it—your feedback is truly appreciated!

KA

Kanika A.

Interior Architect and Project Manager

Design

### "My go to business system"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 4, 2024

Pros

It was a lifesaver when our old phone system crashed. It was so easy to set up, even I could do it, and it's been rock-solid ever since.

Cons

While it is generally reliable, there have been a few minor hiccups during peak usage hours. It's a small price to pay for such a convenient system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 24, 2025

Thank you for your kind review!

NK

Nicholas K.

Accountant

Design

### "Easy to use and stable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2024

It helps me connect with companies offshore and call back missed calls from potential clients.

Pros

I like the ability to record and download phone calls and the ease of use,the accessibility and the clarity of calls.

Cons

It takes to long to resolve issues and the updates are a bit slow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2024

Thank you for your feedback, Nicholas! We're happy to hear that you enjoy EasyPBX's recording and downloading features, as well as the clarity and accessibility it provides. We appreciate your note about resolution times and updates, and we’ll use it to keep improving. It's great to know our service helps you stay connected with offshore companies and clients—thank you for trusting us!

AM

Abed M.

Director of Operations

Management Consulting

### "EasyPBX Has Exceptional and Easy to Use Features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2024

Pros

The capabilities of EasyPBX are exceptional. It is a top tool whose features and interfaces are brilliant.

Cons

I like everything about EasyPBX. I have experienced zero challenges.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Thank you for your kind words, Abed! We're so glad to know that you find EasyPBX exceptional and easy to use. Hearing that our features and interfaces are brilliant and have met your expectations makes all our efforts worthwhile. We’re committed to ensuring your experience continues to be outstanding!

FC

Fabian C.

Managing Director

Logistics and Supply Chain

### "Get started with the leading cloud phone system."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2024

Allows seamless integrations with existing devices that ensuring that it's users stay connected regardless of their location. Am glad to have trusted it.

Pros

With it's advanced call features EasyPBX offers unlimited calling. It represents a blend of innovation cost effectiveness and efficiency. I highly recommend it for small business owners.

Cons

EasyPBX has been our daily helper, no concerns.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Thank you for your fantastic review, Fabian! We're delighted to hear that EasyPBX's advanced features, cost-effectiveness, and seamless integration have been valuable to your business. Knowing that our system supports your team regardless of location is incredibly rewarding. We appreciate your trust and recommendation—it inspires us to keep delivering the best!

DZ

Dan Z.

COO

Logistics and Supply Chain

### "Great IP services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2024

in general terms I am very satisfied with IPFone service, the value for money is very fair and the technology and the support service are top notch, deeply recommend IPfone as a tier1 vendor

Pros

I am impressed about the quality of the voice, comparing to other IP services, where the communication usually breaks up. and the support service match my expectations

Cons

I dont see any signifcant cons to mention, just few times I had connectivity issues, but usually have a great service level and performance

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Thank you for your feedback, Dan! We're thrilled to hear that EasyPBX's voice quality and support service have impressed you. Providing consistent reliability and performance is what we aim for, and it's great to know you're satisfied with the value and technology we offer. Your recommendation means a lot to us, and we're here to ensure your experience remains top-notch!

OW

Oscar W.

OWNER

Real Estate

### "Free and fast installation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2024

Pros

We switched to IPFONE's Cloud PBX and were immediately impressed. Competitive pricing caught our attention, and the Free and fast installation promise was fully met by IPFONE. The setup was quick and hassle-free, ensuring our business operations continued smoothly. The call quality is excellent, and the flexibility of the cloud-based system is a significant advantage. It has exceeded our expectations and seamlessly integrated into our operations

Cons

We haven't experienced any downsides whatsoever in our usage

Reasons for choosing EasyPBX

Price, service, customer service, discounts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2024

Thank you for your review, Oscar! We're so glad to hear that the free and fast installation met your expectations and that the flexibility of our cloud-based system has seamlessly integrated into your operations. Delivering excellent call quality and hassle-free solutions is what we strive for, and we're thrilled EasyPBX has exceeded your expectations. If you ever need assistance or have questions, we’re here to support you!

FS

Francis S.

CEO

Legal Services

### "Great install and service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2023

From the call for install was less then a week and it was so easy.

Pros

The installer \[sensitive content hidden\] was ontime, smart, well dressed and knew the prodect. He installed the service without a problem and took the time to go over everything with us and set the phones up custom as wee needed them

Cons

Nothing to report about any issues or problems. All went perfect

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2024

Thank you for your wonderful review, Francis! We're delighted to hear that the installation process was smooth and met your expectations. Ensuring a seamless setup and personalized service is our top priority. We're glad EasyPBX is proving to be a valuable addition to your business. If you ever need further assistance, we're here to help!

[View all Reviews](https://www.capterra.com/p/182721/EasyPBX/reviews/)

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