# EasyPBX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EasyPBX the right Call Center solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182721/EasyPBX/reviews

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EasyPBX

4.9 (9)

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Last updated March 13th, 2026

# Reviews of EasyPBX

Ease of use

4.9

Customer Service

4.7

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Faizan S.  
Senior product development engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "My experience with Easypbx"

December 27, 2024

4.0

I would say easypbx is a great choice for mid size business who are looking for cost effective and feature loaded VoIP communication system

Pros

Easypbx has user friendly interface which allows me to navigate through app easily. It removes the need for traditional phone systems which reduces the communication costs. It adapts with your need and have flexible plan services.

Cons

New user may face problems while working with complex call workflow. Also the customer support is kind of slow in responding to problem.

Review Source

Response from IPFone

January 2, 2025

Thank you, Faizan, for taking the time to share your experience with EasyPBX! We’re delighted to hear that you found our user-friendly interface and flexible plan options valuable for your business needs. Your feedback about our customer support is greatly appreciated, and we’re continuously working to improve our responsiveness and address any challenges users might face. It’s wonderful to know that EasyPBX has been a great choice for your team. If there’s anything we can do to support you further, please don’t hesitate to reach out!

AF

Andrew F.  
IT Security  
Information Technology and Services  
Used the software for: 2+ years

### "Provide support across all important customer channels with EasyPBX."

December 4, 2024

5.0

Its so nice having a daily helper like EasyPBX. An experience like no other. Kudos! EasyPBX.

Pros

Engage with your customers effortless across all channels, through unlimited calling and HD video call and many more. They have incredible features it makes it easy to use and install. Manage customer support center operations with ease and thanks to EasyPBX.

Cons

I have never received any sort of complains from my employees.

Review Source

Response from IPFone

December 16, 2024

Thank you for sharing your experience, Andrew! We’re thrilled to hear how EasyPBX has helped streamline customer support operations and that its features have made such a positive impact for your team. Providing an effortless experience for businesses like yours is what we strive for every day. Kudos to you and your team as well for making the most of it—your feedback is truly appreciated!

FC

Fabian C.  
Managing Director  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Get started with the leading cloud phone system."

November 20, 2024

5.0

Allows seamless integrations with existing devices that ensuring that it's users stay connected regardless of their location. Am glad to have trusted it.

Pros

With it's advanced call features EasyPBX offers unlimited calling. It represents a blend of innovation cost effectiveness and efficiency. I highly recommend it for small business owners.

Cons

EasyPBX has been our daily helper, no concerns.

Review Source

Response from IPFone

December 16, 2024

Thank you for your fantastic review, Fabian! We're delighted to hear that EasyPBX's advanced features, cost-effectiveness, and seamless integration have been valuable to your business. Knowing that our system supports your team regardless of location is incredibly rewarding. We appreciate your trust and recommendation—it inspires us to keep delivering the best!

NK

Nicholas K.  
Accountant  
Design  
Used the software for: 6-12 months

### "Easy to use and stable"

December 4, 2024

5.0

It helps me connect with companies offshore and call back missed calls from potential clients.

Pros

I like the ability to record and download phone calls and the ease of use,the accessibility and the clarity of calls.

Cons

It takes to long to resolve issues and the updates are a bit slow.

Review Source

Response from IPFone

December 11, 2024

Thank you for your feedback, Nicholas! We're happy to hear that you enjoy EasyPBX's recording and downloading features, as well as the clarity and accessibility it provides. We appreciate your note about resolution times and updates, and we’ll use it to keep improving. It's great to know our service helps you stay connected with offshore companies and clients—thank you for trusting us!

AM

Abed M.  
Director of Operations  
Management Consulting  
Used the software for: 1-2 years

### "EasyPBX Has Exceptional and Easy to Use Features"

November 26, 2024

5.0

Pros

The capabilities of EasyPBX are exceptional. It is a top tool whose features and interfaces are brilliant.

Cons

I like everything about EasyPBX. I have experienced zero challenges.

Review Source

Response from IPFone

December 16, 2024

Thank you for your kind words, Abed! We're so glad to know that you find EasyPBX exceptional and easy to use. Hearing that our features and interfaces are brilliant and have met your expectations makes all our efforts worthwhile. We’re committed to ensuring your experience continues to be outstanding!

KA

Kanika A.  
Interior Architect and Project Manager  
Design  
Used the software for: I used a free trial

### "My go to business system"

December 4, 2024

5.0

Pros

It was a lifesaver when our old phone system crashed. It was so easy to set up, even I could do it, and it's been rock-solid ever since.

Cons

While it is generally reliable, there have been a few minor hiccups during peak usage hours. It's a small price to pay for such a convenient system.

Review Source

Response from IPFone

January 24, 2025

Thank you for your kind review!

OW

Oscar W.  
OWNER  
Real Estate  
Used the software for: 2+ years

### "Free and fast installation"

February 21, 2024

5.0

Pros

We switched to IPFONE's Cloud PBX and were immediately impressed. Competitive pricing caught our attention, and the Free and fast installation promise was fully met by IPFONE. The setup was quick and hassle-free, ensuring our business operations continued smoothly. The call quality is excellent, and the flexibility of the cloud-based system is a significant advantage. It has exceeded our expectations and seamlessly integrated into our operations

Cons

We haven't experienced any downsides whatsoever in our usage

Reason for choosing EasyPBX

Price, service, customer service, discounts.

Review Source

Response from IPFone

December 11, 2024

Thank you for your review, Oscar! We're so glad to hear that the free and fast installation met your expectations and that the flexibility of our cloud-based system has seamlessly integrated into your operations. Delivering excellent call quality and hassle-free solutions is what we strive for, and we're thrilled EasyPBX has exceeded your expectations. If you ever need assistance or have questions, we’re here to support you!

DZ

Dan Z.  
COO  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great IP services"

February 21, 2024

5.0

in general terms I am very satisfied with IPFone service, the value for money is very fair and the technology and the support service are top notch, deeply recommend IPfone as a tier1 vendor

Pros

I am impressed about the quality of the voice, comparing to other IP services, where the communication usually breaks up. and the support service match my expectations

Cons

I dont see any signifcant cons to mention, just few times I had connectivity issues, but usually have a great service level and performance

Review Source

Response from IPFone

December 16, 2024

Thank you for your feedback, Dan! We're thrilled to hear that EasyPBX's voice quality and support service have impressed you. Providing consistent reliability and performance is what we aim for, and it's great to know you're satisfied with the value and technology we offer. Your recommendation means a lot to us, and we're here to ensure your experience remains top-notch!

FS

Francis S.  
CEO  
Legal Services  
Used the software for: Less than 6 months

### "Great install and service"

July 14, 2023

5.0

From the call for install was less then a week and it was so easy.

Pros

The installer \[sensitive content hidden\] was ontime, smart, well dressed and knew the prodect. He installed the service without a problem and took the time to go over everything with us and set the phones up custom as wee needed them

Cons

Nothing to report about any issues or problems. All went perfect

Review Source

Response from IPFone

December 11, 2024

Thank you for your wonderful review, Francis! We're delighted to hear that the installation process was smooth and met your expectations. Ensuring a seamless setup and personalized service is our top priority. We're glad EasyPBX is proving to be a valuable addition to your business. If you ever need further assistance, we're here to help!

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