Monster VoIP

MV-Business VoIP


5 / 5
2 reviews

Who Uses This Software?

We serve everything from your micro to enterprise size company.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.99/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Monster VoIP
  • www.monstervoip.com
  • United States

About MV-Business VoIP

Provides a fully hosted cloud PBX and unified communications.


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MV-Business VoIP Features

  • Call Recording
  • Call Routing
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Virtual Extensions
  • Web Conferencing

MV-Business VoIP Reviews Recently Reviewed!


Capterra loader

Monster Voip used in a CPA Firm

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The transition to the software / voip service was easy. Monster Voip handled everything and it was a very smooth transition. The software is very easy to use which is helpful for last minute changes to our office schedule. Changes can be made anywhere you have internet access. Our staff really likes the ability to text clients from the software. Our clients receive the incoming text from our office number and not a personal cell phone number. Very convenient.

Cons: The confirmation page for faxing from Instant-fax.com serves its purpose, however we would prefer the confirmation have the ability to come as a .pdf document rather than an image in an email.

Overall: MV-Business Voip has been great. Transition was smooth, customer support is able to fix issues fast, and the quality of the VoIP service is outstanding.

Capterra loader

Business Phone Systems

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From an admin perspective, it's easy to use, intuitive UI...easy to update phone extensions as employees come and go, as well as other features such as password, voicemails, etc.

Cons: nothing really, I wished I would have found out about this solution before. I was paying 32% more with half of the features (8x8)

Overall: It's been outstanding! They are a very forward-thinking company out of California. Support is only one call or email away and most of the times they assigned the same support representative which streamlines the process.