# SigniFlow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SigniFlow the right Digital Signature solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182737/SigniFlow/reviews --- SigniFlow 4.5 (87) [View alternatives](https://www.capterra.com/p/182737/SigniFlow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SigniFlow Ease of use 4.3 Customer Service 4.6 ## Pros and Cons in Reviews YK Yolanda K GM KID Cape and CoastalInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “The thing that stood out for me was when we had to send out contracts to our clients for signature and the feedback form one of our clients when we first started using it was how quick easy it was it set up and how intuitive the process was.“ December 6, 2021 NB Natalie B AdminFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months. “the fact that it sometimes throws away information completed on a signiflowed document - we 1st have to print to PDF to make sure this does not happen - we cant retrieve deleted documents.“ November 23, 2021 LM Lehlohonolo Joshua M Senior Manager:BPMBanking, 501 - 1,000 employeesUsed the software for: More than 2 years. “the business features are so good as you are able to search for directors using a cellphone and to obtain company registration details.“ November 30, 2021 MC Mark C Managing DirectorUtilities, 2 - 10 employeesUsed the software for: 1-2 years. “The biggest difficulty for us is the lack of recognition with some companies, unfortunately, the use of DocuSign is prevalent and people seem to instantly trust that - even though the security isn't necessarily as good.“ November 29, 2021 Mv Melindia v Administrative Assistant Security and Investigations, 51 - 200 employeesUsed the software for: 6-12 months. “Highly benefited within the company trying our best to go paperless with this system it have given us a lower paper trail with everyone working together to get done and not loose pieces of paper etc.“ November 24, 2021 MS Marianna S Operations ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The processing of the document before release is tedious and time consuming depending on the number of approvers in the document.“ November 23, 2021 LG Linduthando G Contracts AdministratorBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: Less than 6 months. “Having the option to workflow a single or multiple at any given point is a great feature for me.“ November 22, 2021 MC Mark C Managing DirectorUtilities, 2 - 10 employeesUsed the software for: 1-2 years. “The interface isn't natural and can be a bit cumbersome and the sharing with other team members falls into the same area.“ November 29, 2021 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tamzin B. Commercial Property Broker Real Estate Used the software for: 6-12 months ### "Excellent and Secure" November 22, 2021 4.0 Removal of unnecessary and repetitive administration whilst keeping a easy to use platform. Pros Easy to use system that keeps all relevant parties up to date whilst maintaining security and adherence to necessary compliance required. Customers also find this product extremely user-friendly and swiftly eliminates the need for additional admin. Cons Sometimes there are issues with the signing of the docs, probably minor glitches in the system. I would also prefer if there was an option for tenants who are due to sign the lease to print this. Review Source LJM Lehlohonolo Joshua M. Senior Manager:BPM Banking Used the software for: 2+ years ### "The best digital signature to use" November 30, 2021 4.0 We currently are happy with address verification and digital signature. we intend to spread the use to customer signature and location verification. the business features are so good as you are able to search for directors using a cellphone and to obtain company registration details. the speed of obtaining this information is very good. Pros Although we are using Signiflow products, the digital signature was the best in the market, easy to implement as it is web based and easy to use. Cons We currently have not use most of the features available on the tool, we only use digital signature and address verification. We intend to use business verification soon to obtain CIPC business records and directors. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing SigniFlow We chose Signiflow because it had comprehensive features that we needed as a bank, Credit Bureau, CIPC enquires, Home Affairs' enquiries and Digital Signature. Review Source CB Corne B. Marketing and QMS Manager Human Resources Used the software for: 6-12 months ### "Not sure what you want me to complete here" November 24, 2021 3.0 Looking at alternatives. Pros The digital trail of the documents. The OTP which means that there is an authentication process. Cons Very bad follow up and feedback re issues. Reason for choosing SigniFlow Seemed like value for money. Loved the fact that it was a South African product - thought that customer care will thus be top notch. Now we are looking at Adobe Sign, Zoho Sign, SingNow and Docusign Review Source MC Mark C. Managing Director Utilities Used the software for: 1-2 years ### "Highly Recomended" November 29, 2021 4.0 I really like it and would highly recommend. As mentioned above, I think the marketing and brand recognition needs to be improved, but as a product, I think it works well for us as a business. Pros Fairly easy to use - the interface could perhaps be a little better. Love the high-grade security involved. Cons The interface isn't natural and can be a bit cumbersome and the sharing with other team members falls into the same area. The biggest difficulty for us is the lack of recognition with some companies, unfortunately, the use of DocuSign is prevalent and people seem to instantly trust that - even though the security isn't necessarily as good. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing SigniFlow I met \[SENSITIVE CONTENT\] and was impressed by the offering. The free trial allowed me to test the software properly and that secured it in the end. Review Source EW Emile W. Director Financial Services Used the software for: 1-2 years ### "Good, but sometimes rather slow" November 23, 2021 4.0 It provides a much better alternative to "print-sign-scan". It is both more convenient and more secure. Pros The fact that a new user is authenticated via cell phone number is a plus. Many other options simply use email address which makes it easier for a user to deny signing a document Cons It is often quite slow, taking very long to load even on fast connections. Some document recipients have said that they were unable to register. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[Lexis for Microsoft Office](https://www.capterra.com/p/157351/Lexis-for-Microsoft-Office/) Reason for choosing SigniFlow More secure signup for new users (does not rely on email only) Review Source BS Boipelo S. Sales Executive Information Technology and Services Used the software for: 6-12 months ### "My Digital Signature Experience " November 24, 2021 4.0 Signiflow is very easy to use and has a fantastic audit trail and reporting module Pros The ease of use and fast collaboration with other users. Cons The delay on email notifications, this leads to confusion and impatience Reason for choosing SigniFlow I used the trail version and never looked back. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because I tried Signiflow for a trail on a trail Review Source TB Tony B. Director Information Technology and Services Used the software for: 1-2 years ### "Digital Signature review" November 21, 2021 5.0 Great on all levels of procurement, support and training Pros The platform is easy to use and the support is second to none. The platform is more comprehensive than the competitive offering. Cons Sometimes the pricing can be prohibitive when new businesses are just entering the electronic signature marketplace. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) More functionality, great control and security of documents Review Source Response from SigniFlow January 27, 2022 Dear Tony. We appreciate your feedback and we're happy to hear you made the decision to move to SigniFlow! Regards Greig PT Paul T. paul.theunissen@attooh.co.za Financial Services Used the software for: 1-2 years ### "Review of Signiflow for Financial Planning" November 22, 2021 4.0 Initially wasn't that great but I think there were 3rd party factors involved. Things are improving over time. Pros Being able to move away from using paper has been fantastic!! The template functionality is nice. Support has improved a lot over the last few months. Cons Seems to take a long time to action the actual signatures and initials. The infinity symbol just seems to keep turning at times. Takes long. Don't find the YouTube videos useful at all. You just see someone doing stuff in the video but don't have a clue what they doing!!! So training support isn't great. The organisation of the templates isn't great. Would like to be able to create my own categories and organise the way things work for me. I've alwasy got struggle to search for the correct template I need. Reason for choosing SigniFlow It was, at the time, the only one accepted by my FSP's compliance department. Review Source VR Verified Reviewer Techinical Support Information Technology and Services Used the software for: 1-2 years ### "Nice Tool " November 23, 2021 4.0 Pros The Platform ins very easy to use and to add new users to sign the documents. Cons The Error messagens is not too useful to solve users errors. Review Source Synthie S. Senior Accounts Receivable administrator Information Technology and Services Used the software for: 1-2 years ### "Review of SIgniflow from a user perspective ..." November 23, 2021 4.0 It's not all that bad. In fact it is very user friendly and real easy to execute. Pros 1\. That it remembers the signatories for my requests. 2. I am kept updated on the progress of my requests. Cons 1\. Sometimes I don't receive the 'completed document' even though i have set as a reviewer when the process is created 2. It fails to go through the entire slow and gets 'stuck' at times. 3. We had experienced problems with the loading of a new signatory in that he \[SENSITIVE CONTENT\] was not able to open my documents in order to sign them off. However signiflow support assisted and resolved the issue. Review Source AP Ashley P. Financial Planner Financial Services Used the software for: 1-2 years ### "Signiflow Review" November 30, 2021 5.0 Overall my experience is good, I would just like to know more on how to maximize the use of signiflow. Pros The fact that signing is so easy. Its easy to upload and send off to my clients. Cons I don't know how to mass sign applications. e.g. a pack of documents of about 40 pages etc. The system always gives and error after the client has signed. Review Source DV Dixon V. Business Development Computer Software Used the software for: 6-12 months ### "SigniFlow is great for non-presential signatures, even more so in this quarantine" April 22, 2020 5.0 satisfactory and fast Pros \* can sign off-site \* can delegate someone to sign for me \* automation via email of the signing process in a transparent way \* sign documents with signature validated by signiflow and globalsing by default \* can integrate advanced electronic signatures from any provider \* can integrate massive and automatic signatures for documents \* can import documents of many types for your signature \* Allows you to add information to documents and to be signed until you first enter this information \* can integrate with HSM, CRM or ERP for more automation of processes \* can integrate with Sharepoint \* has validations that guarantee the non-impersonation of users (SMS OTP for example) \* can install on my own servers but also in the cloud according to my needs Cons It is mandatory for the user to provide a phone number in the user creation, it should be optional. Review Source SB Susan B. Legal Manager Utilities Used the software for: 1-2 years ### "Signature of documents " November 24, 2021 4.0 Signature of documents is faster and activity can be tracked in real-time. This has solved the problem of moving around hard copies to obtain signatures thereby minimizing the risk of documents getting lost in transit. SigniFlow has also been handy in allowing fast execution of documents with minimal human interaction during this Covid-19 Pandemic, which called for remote working as well as restricted sharing of hard copies of documents in the workplace. Pros Signature of documents is easy and secure while providing details of the signatory as well. Cons A function to generate a summarized report on a daily, weekly, monthly activities done is not available. Review Source RC Rachael C. Office Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Fab software, easy to use" December 15, 2021 5.0 Signiflow has made signing documents much quicker and is much more convenient as no printing is required. Pros Easy to use for admin and also for those receiving the documents. Portfolio's are great for keeping documents together in one central place. Cons The only negative thing is not being able to delete more than 10 things at a time. Other than that I have no negative to comments as the product does exactly what was required. Review Source Response from SigniFlow December 22, 2021 Hi Rachael, It is great to receive your positive feedback! We really do appreciate both your comments and your time to provide your review. Thank you! All the best Greig DD Davina D. Admin Manager Financial Services Used the software for: Less than 6 months ### "Love signiflow" November 22, 2021 4.0 Pros Very useful in todays day and age, with clients not able to print this has been our go to for all documents needed. Cons As I go I will let you know so far nothing I dont like Review Source TZ Thembinkosi Z. Consultant Hospital & Health Care Used the software for: 1-2 years ### "Signiflow Review" November 23, 2021 5.0 Pros Flexibility and ease to integrate with your own processes Cons I am happy with the product, for what I use it for Review Source WAWA Wan Aimi Wahida A. Business Strategist Information Services Used the software for: 6-12 months ### "Ease of Digital Signing" November 24, 2021 4.0 Good and happy to use it Pros 1\. The signing options and features that available. 2. Storage capacity and the option to download it to your own laptop Cons for a normal user, maybe can allow a little amendment on the Designation. Review Source EK Elizabeth K. Financial Manager Chemicals Used the software for: 1-2 years ### "Signiflow feedback" November 22, 2021 5.0 Easy to use and convenient Pros Ease of signatures for multiple directors in various geographic locations Cons Multiple profiles with different email addresses required for different legal entities. Reason for choosing SigniFlow Referral by \[SENSITIVE CONTENT\] Review Source Response from SigniFlow February 25, 2022 Dear Elizabeth. Wonderful review of SigniFlow - thank you. Regards Greig HW Huw W. Carbon and Cost Management Specialist Management Consulting Used the software for: 1-2 years ### "Auditel" November 19, 2021 5.0 Pros Price, ease of use and customer service is excellent Cons happy with all aspects of the software. Review Source Response from SigniFlow December 29, 2021 Dear Huw, We appreciate you taking the time to share your feedback and love that you're happy using SigniFlow. All the best, Greig IL Iván L. Sales Manager Assistance LATAM Information Technology and Services Used the software for: 6-12 months ### "One of the best worflow on the market" April 22, 2020 5.0 SigniFlow is one of the best acquisition for Seguridad America, making easly to manage the HR workflow and signatures Pros Making the worflow of signatures and HR requests easly no manage and resolve. Cons Maybe the implementation is a little too long Review Source Response from SigniFlow March 3, 2023 Dear Ivan, Thank you for taking the time to share your thoughts and feedback with us. Our ninjas will look into improving/shortening our solution implementation process. We value your honest feedback and we're glad you feel we're on the right track! JB James B. Practice Director Accounting Used the software for: 6-12 months ### "Supporting accountants" November 23, 2021 5.0 The overall team and support have been great from day one and always willing to help out and make ideas Pros Resolved our electronic signing issue at great value Cons Had challenge when sending to two signatures for execution, but by keeping an eye on returns all matters resolved Reason for choosing SigniFlow Supporting a local company Review Source EV Etienne V. Director Financial Services Used the software for: 6-12 months ### "Satisfied Customer" November 21, 2021 4.0 Satisfied. Pros Ease of use and integration is seamless. Cons Sometimes a bit outdated in user interface experience. Review Source Response from SigniFlow February 24, 2022 Dear Etienne. We appreciate your feedback and we're glad to hear you find out platform easy to use. We are working on a new 2022 interface so watch this space. Regards Greig TN Thandazile N. Project Administrator Civil Engineering Used the software for: Less than 6 months ### "good software" November 24, 2021 5.0 Good software Pros it is easy to access documents and you can check the status any time Cons i only use it to get documents approved so i haven't seen anything wrong on it Review Source TA Tom A. IT Consultant Legal Services Used the software for: Less than 6 months ### "Does exactly what we need it to do" November 23, 2021 5.0 Pros We use this software for online signatures, and that it what it does well. Cons So far, we have found no issues with SigniFlow Review Source aN andile N. QUANTITY SURVEYOR IN TRAINNING Building Materials Used the software for: Less than 6 months ### "awesome" June 30, 2022 5.0 Pros it is a great software very easy to use especially with signing online Cons it helps when signing something online its helps Review Source Response from SigniFlow March 14, 2023 Dear Andile, We're so happy that you are pleased with our product. SigniFlow strives to deliver the best customer experience, and it makes our day to know we have accomplished just that. Similar Products Featured ## Related categories [Document Management](https://www.capterra.com/document-management-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.