--- title: "Custr Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Custr Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/182754/e-Reception-Book/" page_type: "product" language: "en" --- # Custr Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Custr ## What is Custr? Custr is a visitor management system designed to help organisations maintain a clear, accurate, and real-time record of everyone on-site. As a modern visitor management solution, it replaces paper-based sign-in processes with a secure digital system that improves visibility, strengthens security, and supports compliance. Visitors, staff, and contractors can check in quickly using an intuitive interface, with each check-in automatically creating a live record. This ensures teams always know who is on-site at any time, making Custr a reliable visitor management software for improving safety, control, and accountability. With detailed visitor logs, audit trails, and accessible records, Custr helps organisations meet compliance requirements and maintain accurate documentation. In emergency situations, real-time on-site data supports fast response and effective evacuation management. Used across workplaces, schools, and healthcare environments, Custr provides visitor management. ## What is Custr used for? [Visitor Management](https://www.capterra.com/visitor-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £299.99 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Custr?[Manage this product listing](https://www.g2.com/products/custr/claim_requests/new?auto=true) ## Custr Overview Updated September 2026 AI summary Custr is a visitor management solution designed for businesses of all sizes seeking to manage guest access and registration processes. It offers core features like badge management, digital signatures, self check-in, and visitor tracking, with optional capabilities such as customizable forms and emergency notifications. Custr is deployable on cloud, web, and mobile platforms, supporting multi-location operations and employee directories. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Custr 4.5 (2) VS. [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting Price £299.99 Flat Rate, Per Year Starting Price $1000 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (90) Value For Money 4.0 (1) Value For Money 4.6 (86) Customer Service 4.5 (2) Customer Service 4.5 (86) ## Custr alternatives Highest Rated [4.9 (119)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $869.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [Swiftlane](https://www.capterra.com/p/238723/Swiftlane/) [4.6 (124)](https://www.capterra.com/p/238723/Swiftlane/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238723/Swiftlane/) ## FAQs about Custr Overview ### What company size and specific industries is Custr built for? Custr is designed for organizations that need facilities and operations management support, especially schools, care homes, and office-based businesses. It fits small to mid-sized teams with roles such as facilities, building, office, health and safety, school business, registered care home, and operations management. Features and Usability ### What are the key features of Custr? Custr offers visitor management and registration tools, including pre-registration, self check-in/check-out, ID scanning, badge management, and visitor tracking. It also includes access controls/permissions, customizable forms, document management, digital and electronic signature, alerts/notifications, reporting & statistics, employee directory, time tracking, and multi-location support. Pricing ### How much does it cost and what fees or limitations are included? Custr starts at £299.99 per year with the Business, Education, and Care Editions, all billed as flat-rate plans. The Professional Edition costs £599.99 per year. A free trial is available, and Education pricing is based on pupil size, making it flexible for schools of different sizes. Getting Started and Support ### What training and onboarding options does Custr offer? Custr provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars cover structured learning topics, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Custr offer? Custr provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users several ways to get help and find answers. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,336 Visitor Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing Visitor Management software: - **Mobile Access** (**43%** of reviewers rated this feature as critical) - **Self Check-In/Check-Out** (**44%**) - **Access Controls/Permissions** (**40%**) Custr includes **Self Check-In/Check-Out** and **Access Controls/Permissions**, giving teams a way to manage visitor entry efficiently while controlling who can access specific areas or information. However, it does not offer **Mobile Access**. Instead, it provides other features that reviewers also rate as important, including **Visitor Tracking** (**44%**), **Alerts/Notifications** (**31%**), and **Reporting & Statistics** (**32%**), helping businesses monitor visitor activity, stay informed about on-site events, and review trends over time. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Badge Management Create, manage, and print wearable badges Contact Management Manage, organize, and store contact information Customizable Forms Customize contracts and forms to collect specific information Digital Signature Electronic signing method that validates the authenticity and integrity of a digital document Custr 18 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Badge Management: Create, manage, and print wearable badges - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Emergency Notification: Automatically send mass notifications or alerts for any emergency or crisis - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Multi-Location: Manage and support multiple locations - Photo Capture: Capture photos for any type of use case - Pre-Registration: Manage the pre-registration process - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Visitor Tracking: Track visitors and purpose of visits --- Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/182754/e-Reception-Book/pricing/) Business Edition £299.99 Flat Rate,Per Year It includes: - Visitor & Staff Check-in - Real-Time Dashboard - Fire Evacuation Mode - Full Branding - Visitor History - Custom Questions - Reporting - Data Retention Periods - Contactless Check-in - Notifications - Roles & Permissions - Visitor Badge Printing - RFID Fob Check-in - Unlimited Device Pairing - Attention Popup Mode Education Edition £299.99 Flat Rate,Per Year It includes: - Visitor & Staff Check-in - Real-Time Dashboard - Full Branding - Fire Evacuation Mode - Reporting - Visitor History - Data Retention Periods - Roles & Permissions - Visitor Badge Printing - RFID Fob Check-in - Unlimited Device Pairing - Contactless Check-in - Notifications - Attention Popup Mode - Custom Questions - Staff Companion App - Visitor Invites - Document Signing - Visitor & Staff Photo Capture - Pre-approved Guests - Visitor Feedback Capture - Statistics - Visitor Categories - Staff QR Codes - Staff Rota - Staff Offsite Tracking - Apple Wallet & Google Pass Care Edition £299.99 Flat Rate,Per Year It includes: - Visitor & Staff Check-in - Real-Time Dashboard - Full Branding - Custom Questions - Fire Evacuation Mode - Visitor History - Reporting - Data Retention Periods - Contactless Check-in - Notifications - Roles & Permissions - Visitor Badge Printing - RFID Fob Check-in - Unlimited Device Pairing - Attention Popup Mode - Staff Companion App - Visitor Invites - Document Signing - Visitor & Staff Photo Capture - Pre-approved Guests - Visitor Feedback Capture - Statistics - Visitor Categories - Staff QR Codes - Staff Rota - Staff Offsite Tracking - Apple Wallet & Google Pass - Nourish Integration - Autumna Integration Professional Edition £599.99 Flat Rate,Per Year It includes: - Visitor & Staff Check-in - Real-Time Dashboard - Fire Evacuation Mode - Full Branding - Visitor History - Custom Questions - Reporting - Data Retention Periods - Contactless Check-in - Notifications - Roles & Permissions - Visitor Badge Printing - RFID Fob Check-in - Unlimited Device Pairing - Attention Popup Mode - Staff Companion App - Visitor Invites - Document Signing - Visitor & Staff Photo Capture - Pre-approved Guests - Visitor Feedback Capture - Statistics - Visitor Categories - Staff QR Codes - Staff Rota - Staff Offsite Tracking - Apple Wallet & Google Pass - Nourish Integration - Autumna Integration Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KS katy S. centre support assistant Facilities Services ### "Great way to get guests to sign in" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 15, 2023 The app is really easy to use and you have the dashboard on your computer screen so you have easy access to all the guest/staff check in. You have options to enter reg numbers so people can be easily located if required Pros The features are easy to use and it can be customised to your brand Cons If i had to find something it would be it needs regular updates Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Harry S. ### "Quick and easy data capture" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 18, 2016 The product makes data capture easy and fun while letting you interact with your customers at a higher level Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.