# Custr Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Custr Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more. Source: https://www.capterra.com/p/182754/e-Reception-Book --- # Custr Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Custr ## What is Custr? Custr is a visitor management system designed to help organisations maintain a clear, accurate, and real-time record of everyone on-site. As a modern visitor management solution, it replaces paper-based sign-in processes with a secure digital system that improves visibility, strengthens security, and supports compliance. Visitors, staff, and contractors can check in quickly using an intuitive interface, with each check-in automatically creating a live record. This ensures teams always know who is on-site at any time, making Custr a reliable visitor management software for improving safety, control, and accountability. With detailed visitor logs, audit trails, and accessible records, Custr helps organisations meet compliance requirements and maintain accurate documentation. In emergency situations, real-time on-site data supports fast response and effective evacuation management. Used across workplaces, schools, and healthcare environments, Custr provides visitor management. ## What is Custr used for? [Visitor Management](https://www.capterra.com/visitor-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £299.99 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Custr?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mediabasedirect.com&name=Custr) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Custr 4.5 (2) VS. [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting Price £299.99 Flat Rate, Per Year Starting Price $429 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.9 (93) Value For Money 4.0 (1) Value For Money 4.7 (81) Customer Service 4.5 (2) Customer Service 4.7 (87) ## Custr alternatives [4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.8 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) Starting price $630.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (118)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Custr Overview ### What company size and specific industries is Custr built for? Custr is designed for small to mid-sized organizations that need support from facilities, building, office, health and safety, school business, care home, and operations managers. It fits sectors such as education, healthcare, and property or workplace management where day-to-day site, safety, and building oversight are important. Features and Usability ### What are the key features of Custr? Custr offers visitor management features including visitor registration, pre-registration, self check-in/check-out, visitor tracking, and ID scanning. It also includes access controls/permissions, badge management, customizable forms, document management, and electronic or digital signature tools. Additional capabilities cover alerts/notifications, reporting & statistics, time tracking, and Active Directory integration. Pricing ### How much does it cost and what fees or limitations are included? Custr starts at £299.99 per year for the Business, Education, and Care editions, all flat-rate plans; the Professional Edition costs £599.99 per year. A free trial is available. Education pricing is based on pupil size, making it flexible for schools of different sizes. Getting Started and Support ### What training and onboarding options does Custr offer? Custr provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and scheduled learning, while documentation offers written reference material for self-paced review of features, setup steps, and common tasks. Getting Started and Support ### What customer support options does Custr offer? Custr provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback on support experience is available in the catalog data, so user sentiment about response times, helpfulness, or common frustrations cannot be assessed from the provided information. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Badge Management Create, manage, and print wearable badges Contact Management Manage, organize, and store contact information Customizable Forms Customize contracts and forms to collect specific information Digital Signature Electronic signing method that validates the authenticity and integrity of a digital document Custr 18 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and print wearable badges Manage, organize, and store contact information Customize contracts and forms to collect specific information Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Automatically send mass notifications or alerts for any emergency or crisis Access names, contact information, and roles of employees in a centralized repository Manage and support multiple locations Capture photos for any type of use case Manage the pre-registration process Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Check-in and out via a mobile device or kiosk Measure and track time including hours worked and paid time off (PTO) Track visitors and purpose of visits Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Business Edition £299.99 Flat Rate,Per Year It includes: - Visitor & Staff Check-in - Real-Time Dashboard - Fire Evacuation Mode - Full Branding - Visitor History - Custom Questions - Reporting - Data Retention Periods - Contactless Check-in - Notifications - Roles & Permissions - Visitor Badge Printing - RFID Fob Check-in - Unlimited Device Pairing - Attention Popup Mode Education Edition £299.99 Flat Rate,Per Year It includes: - Visitor & Staff Check-in - Real-Time Dashboard - Full Branding - Fire Evacuation Mode - Reporting - Visitor History - Data Retention Periods - Roles & Permissions - Visitor Badge Printing - RFID Fob Check-in - Unlimited Device Pairing - Contactless Check-in - Notifications - Attention Popup Mode - Custom Questions - Staff Companion App - Visitor Invites - Document Signing - Visitor & Staff Photo Capture - Pre-approved Guests - Visitor Feedback Capture - Statistics - Visitor Categories - Staff QR Codes - Staff Rota - Staff Offsite Tracking - Apple Wallet & Google Pass Care Edition £299.99 Flat Rate,Per Year It includes: - Visitor & Staff Check-in - Real-Time Dashboard - Full Branding - Custom Questions - Fire Evacuation Mode - Visitor History - Reporting - Data Retention Periods - Contactless Check-in - Notifications - Roles & Permissions - Visitor Badge Printing - RFID Fob Check-in - Unlimited Device Pairing - Attention Popup Mode - Staff Companion App - Visitor Invites - Document Signing - Visitor & Staff Photo Capture - Pre-approved Guests - Visitor Feedback Capture - Statistics - Visitor Categories - Staff QR Codes - Staff Rota - Staff Offsite Tracking - Apple Wallet & Google Pass - Nourish Integration - Autumna Integration Professional Edition £599.99 Flat Rate,Per Year It includes: - Visitor & Staff Check-in - Real-Time Dashboard - Fire Evacuation Mode - Full Branding - Visitor History - Custom Questions - Reporting - Data Retention Periods - Contactless Check-in - Notifications - Roles & Permissions - Visitor Badge Printing - RFID Fob Check-in - Unlimited Device Pairing - Attention Popup Mode - Staff Companion App - Visitor Invites - Document Signing - Visitor & Staff Photo Capture - Pre-approved Guests - Visitor Feedback Capture - Statistics - Visitor Categories - Staff QR Codes - Staff Rota - Staff Offsite Tracking - Apple Wallet & Google Pass - Nourish Integration - Autumna Integration Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KS katy s. centre support assistant Facilities Services ### "Great way to get guests to sign in" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 15, 2023 The app is really easy to use and you have the dashboard on your computer screen so you have easy access to all the guest/staff check in. You have options to enter reg numbers so people can be easily located if required Pros The features are easy to use and it can be customised to your brand Cons If i had to find something it would be it needs regular updates Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Harry S. ### "Quick and easy data capture" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 18, 2016 The product makes data capture easy and fun while letting you interact with your customers at a higher level Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.