# Brandlive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Brandlive the right Meeting solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182760/Brandlive/reviews --- Brandlive 4.6 (17) [View alternatives](https://www.capterra.com/p/182760/Brandlive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Brandlive Ease of use 4.4 Customer Service 4.5 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vertika W. Senior manager Medical Devices Used the software for: 6-12 months ### "Making life easier " February 1, 2025 5.0 It's been going really good so far Making life easier Pros Perfect match to the requirement Capability to manage and as per the requirement and current demand in market Cons Not applicable every feature is really good to have and make life easier Review Source RT Rishi T. Sr. Sourcing Analyst Food & Beverages Used the software for: 1-2 years ### "Rishi Thakar" March 17, 2021 4.0 Overall experience has been great and Herbalife and Brandlive have grown together in such a short amount of time. Pros Supports high number of attendees, supports multiple languages, good registration features Cons Can crash if too many users are on it, analytics and reporting features are not real time, no 3D/Expo feature Alternatives considered [RainFocus](https://www.capterra.com/p/188584/RainFocus/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[vFairs](https://www.capterra.com/p/149104/vFairs/) Reason for choosing Brandlive It was a great fit for Herbalife and gave us what we required given our unique MLM model Review Source BS Brenna S. Marketing Communications Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Brandlive Review" January 20, 2021 3.0 We really liked the individual pages for each event, but we were challenged from our executive team of why this was so expensive when we had several issues where we had internet issues. I understand that the reason for this is blamed on the administrators internet bandwidth, however our IT team thought that the bandwidth requirements were unrealistic. It was also hard to troubleshoot and fix issues for the next event because a lot of times they were very random issues. A really big issue we had was Brandlive Connect was rolled out to us as an option that we could use. People loved this feature, and we used it for a couple of weeks. We were then told we could not use it as a part of our package and would have to pay extra for it. The extra cost was difficult to estimate because we were told it was based off how many viewers we had for each event. This was disappointing because we were told this information after we had already rolled it out to the organization. Pros The customized landing page was great, really liked the ability to register and the questions section. Cons The bandwidth requirements were not realistic for our situation. We had so many problems with a/v cutting out, the live stream disconnecting. It turned into it being very unreliable and we had several cases where we lost the stream in a live event. The recorded videos wouldn't record in full because of this. There were also issues with the firewall settings at our office, so we couldn't use it from our office. Presenters did not like that they didn't have the ability to control the slides and that the producer had to control them. Review Source LL Leah L. VP, Events Media Production Used the software for: Less than 6 months ### "My BrandLive Experience" March 29, 2021 4.0 Besides the 20 minutes that went down, everything else was great. Pros That everything is in one location for our attendees and they have limited searching to do for content, agenda, speakers. Cons The software did go down for 20 minutes during the event. We had two feeds and one went down. We didn't have a way to connect with your team in realtime, and we weren't given any options on how to communicate with attendees which was frustrating. Switched from [BigMarker](https://www.capterra.com/p/167140/BigMarker/) Too many options for attendees. We need something simpler. Review Source KK Kristian K. GoToMarket Manager Sporting Goods Used the software for: 2+ years ### "Brandlive is an essential tool for going to market in a modernized virtual world!" March 16, 2021 5.0 We've used Brandlive for a number of media, product launch, training, and sales events over the years. It always gives the brand a polished and professional look and allows us to efficiently roll out new products and programs. Pros The customer support is superior and the technology is simple and easy to use. Brandlive is consistently innovating and finding new ways to improve the service they provide, without sacrificing customer experience and support. Cons Highly recommend using the in-house production support team for live events. You would need a dedicated production and video staff member to own the process otherwise. Review Source VR Verified Reviewer Director Brand Marketing Retail Used the software for: 1-2 years ### "Easy but basic" March 22, 2021 4.0 Great CS, and pppl Pros Ease of deployment Open ended nature Dynamic - digital first Cons Too open ended - needs templates or use case design - example android vs apple hard to say it really moves users one way or another Review Source JB Jamie B. Director of Marketing Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Ideal Platform for Presentations" March 16, 2021 5.0 From the initial conversations regarding our event, the entire support team was extremely helpful and knowledgeable. They helped us to get our event up and running in our short timeframe. Our event went off without any hiccups, and it looked fantastic! The quality of the graphics combined with our own recorded video created an engaging and user-friendly environment for our audience. Love the simplicity and ease of use, and the fact that we could manage the event ourselves. Pros Brandlive is an ideal platform for presentation sharing! Cons None. The software worked great for us! No additional comments. Reason for choosing Brandlive Price, Form, and Functionality. Review Source CD Crystal D. Producer Marketing and Advertising Used the software for: 6-12 months ### "Easy Transition" January 20, 2021 5.0 Their team is amazing. Especially \[SENSITIVE CONTENT HIDDEN\]! He has been with us since day one and although we were happier with the team we had the first go around after COVID, we still were able to pull off a fantastic meeting. Pros I like that it is as easy to use as building a website with wix. Cons I think the naming of certain features such as Library verses just calling it a homepage are a bit confusing. Limitations on building with images is frustrating as I'd like to have more control over gaps between the blocks. Reason for choosing Brandlive N/A Review Source RS Rachel S. Dealer Service Coordinator Consumer Goods Used the software for: 2+ years ### "Love the platform / would like more training " January 29, 2021 5.0 wonderful. The team is awesome I feel there is more to the platform than we are aware of but would just need more training on the ins and outs of the platform Pros love how easy it is to set up an event, library, courses, etc. I love how the team is so supportive and helps with any needs in setting up. The ease of doing an event to reach out to many dealers / employees at one time all across the country Cons so expensive to use different options with in the platfomr Review Source GC Greg C. Sr Marketing Manager Automotive Used the software for: 1-2 years ### "Live event success" January 20, 2021 5.0 Pros Brandlive team made our live event seamless integrating pre recorded and live footage with multiple camera angles, everything went live on time and without any issues. Cons Would like the ability to welcome users one on one over private video as they enter the live event. Review Source TM Taylor M. E-Commerce Machinery Used the software for: 2+ years ### "BrandLive Review" January 25, 2021 4.0 The customer service can be helpful, but has changed quite a bit over the years. The consistent changes and in personnel and the platform can be a little concerning at times. Pros Once it is setup, the program is fairly easy to use. Cons The product seems to be hit or miss sometimes with its connectivity to the hardware. Also seems to change often which can make it difficult to prepare for. Review Source Michael (Mick) G. Executive Vice President Non-Profit Organization Management Used the software for: Less than 6 months ### "Fantastic product and support" March 17, 2021 5.0 The support we received from our CSM was outstanding. The entire team was patient, knowledgeable and service oriented. Pros The product looks and feels solid and professional. It didn't distract from our content, it highlighted it and kept it front and center. Cons We would have liked personal networking options to be part of the platform. Review Source kC kim C. Director Marketing D2C procurement Retail Used the software for: 6-12 months ### "invaluable during pandemic" January 20, 2021 5.0 good Pros The ability to flex up or down in complexity to meet demand Cons Integration went well in a mandatory environment...interested to see adoption post COVID Reason for choosing Brandlive ability to move quickly Review Source KS Kimberly S. Sr. Office Manager Pharmaceuticals Used the software for: Less than 6 months ### "Great service" March 25, 2021 4.0 It was a great experience overall. I would absolutely use Brandlive again. Pros Integration was seamless. The software was easy to use. Viewers appreciated the expertise and enjoyed our holiday program immensely. Cons Had a few screen delays during the program. It was hard to hear the presenters on a few occasions. There were a few disruptions to the program. Not sure if it was user error or the software. Reason for choosing Brandlive Brandlive offered an alternative that could provide multiple solutions for our virtual holiday party in 2020. Review Source CP Casie P. Development Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Great service!" March 17, 2021 5.0 Great experience! Loved how friendly and aware the team was of my time. Pros I really enjoyed the customer service and quick, prompt response to any inquiries and problems which require immediate solutions. Cons In all honesty, I am new to this type of software and am unaware of any cons I could pick out. Alternatives considered [MeetingPulse](https://www.capterra.com/p/158096/MeetingPulse/)[Pulse For Good](https://www.capterra.com/p/207988/Pulse-For-Good/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Brandlive Customer service Review Source JS Jessica S. Content Training Manager Retail Used the software for: 1-2 years ### "Great tool for online videos" March 25, 2021 5.0 Pros I like the evolution of the platform - always improving the interface and features. Quality is dependable and the team is great to work with. Cons Sometimes it can be a little tricky to navigate, but once you get the hang of it, it's good. Review Source ML Matt L. CMO Real Estate Used the software for: Less than 6 months ### "Brand Live and BHS" March 29, 2021 5.0 We are moving to a monthly license we love it so much. Pros It is a different experience to the played out Zoom. It led to agent engagement and interaction to the event. We also were able to sprinkle live with taped and work seamlessly with the Brand Live team to put on a great event. Cons The event went down for about 30 seconds which led to some upset agents that had to reload but it wasn't the end of the world. Our \[SENSITIVE CONTENT HIDDEN\] was not caught in the run through of having a poor connection and she came across that on the live feed but also not the end of the world. Everything else went very well. Review Source Similar Products Featured