# WipeDrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is WipeDrive the right Computer Security solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182766/WipeDrive/reviews

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WipeDrive

4.7 (46)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of WipeDrive

Ease of use

4.6

Customer Service

4.8

## Showing most helpful reviews

Showing 1-25 of 46 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Kevin K.  
Technology Buyer/Asset Disposition  
Computer Hardware  
Used the software for: 2+ years

### "Regular User for Years"

January 25, 2019

5.0

We have been wiping desktop and notebooks with WipeDrive for a number of years and have seen no reason to ever change.

Pros

Ease of use and support from White Canyon. We were notified immediately once the UEFI-PXE bootable version for WipeDrive 8 was available. Crystal is fantastic!

Cons

So far, WipeDrive mobile only available for iOS devices. Looking forward to Android. As well, perhaps a larger discount for purchase licenses in quantity. :)

Review Source

PC

Patrick C.  
Associate IMAC Technical Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Wipe Drive Pro - The Industry Standard "

March 12, 2020

5.0

Technical support and post sales support has been outstanding at every stage. Many indicate they offer superior technical and post sales support but few if any offer \*Service After The Sale\*. Having used, managed, and been the decision maker to select software to securely erase tens of thousands of hard drives. White Canyon and their Wipe Drive Pro software has been the most consistent and feature rich in its use and deployment.

Pros

Ease of use, custom ability, 100% secure wiping of target drives. Overall great value for the money given the ongoing updates to the base system. The application is small in size so can be imaged to very small USB sticks so is easy to deploy to multi site / multi personal when required.

Cons

I do not believe a six month licensing term is very practical or required. As having to endure another sales cycle, procurement, and final validation of the same is extremely time consuming for the client. The standard 12 month term should be the norm and used going forward. Shorter licensing periods causes nothing but frustration to everyone involved in the process.

Reason for choosing WipeDrive

At the time of testing and validation White Canyon was the only company able to securely wipe NVMe memory hard drives for our company. They were also one of the few companies who were able to securely wipe hybrid drives found in various models of Dell computer systems.

Review Source

MM

Mac M.  
Data Security Lead  
Computer Hardware  
Used the software for: 6-12 months

### "The good and bad of WipeDrive"

July 24, 2019

3.0

We are a recycling business so I use this a lot to wipe SSD's that are donated to us. It is quick and I have never had a problem with data showing up when I have tested them.

Pros

I like the ease of use to start the wiping process. It did take some time to set it up as easy as it is, but the support staff at your company help walk us though it.

Cons

There is no restart button. When I load the computer and start it up there have been times when I have an unacceptable amount of "good" hard drives that have been loaded. I want to reload without running. The only way to get the computer to read the ssd, that I know of, is to restart and there is no restart button. At this point of the process, I have to run the software, to get to a restart button, or force the computer to shut down.

Review Source

Response from WhiteCanyon Software

July 30, 2019

Hi Mac, Thank you for your Comment! We will work with our DevTeam on what would be required for a Refresh Button and have this added to the Development Timeline. I'll let you know when it's added!

VR

Verified Reviewer  
IT Operations Specialist II  
Construction  
Used the software for: 2+ years

### "Time Saver!"

February 5, 2019

5.0

I work in Infrastructure and formerly managed Deskside support. I wish all the applications we use and support met the same standards as this one.

Pros

We love the fact that it generates a detailed report for our records. As a Government contractor we must maintain records that every drive has been wiped. Prior to purchasing WipeDrive we had to create those manually. Another feature that saves us time (think equates to money) is we can wipe multiple drives simultaneously making the task much more efficient than our previous method. On the rare occasion when we needed to contact technical support, usually to obtain our custom image when there was an upgrade, they responded quickly with a solution to our concern.

Cons

We really haven't experienced any negatives for our application of the product. We've been using it for several years and have been presented with alternatives but they didn't measure up.

Review Source

MC

Micah C.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Data Security"

March 24, 2020

5.0

Our organization provides refurbished and used products to veterans and their families in need through donations by companies and individuals. When receiving these assets, data security is a top priority for each client. Finding a solution that has the reputation to be a known brand, provides excellent customer service, is effective, and flexible to meet our needs were all boxes that could be checked with WipeDrive.

Pros

Our organization required an erasure solution that could operate at scale over a PXE deployment. WipeDrive was an excellent solution that has met and exceeded the scale required.

Cons

We have spent hours upon hours troubleshooting bugs and issues. If it wasn't for the excellent customer service we've received, we quickly would have started considering another solution. Many of the bugs have been fixed, and the troubleshooting steps are always informative, patient, and helpful - even when a solution isn't created the same day.

Reason for choosing WipeDrive

We needed a product that not only could scale with our operations but could provide seamless Certificates of Data Destruction per unit. WipeDrive offers this capability and met many other requirements we set. Many other solutions provided exceptional means of destroying data, but the ability to run hardware inspections and provide a CoD were lacking or absent. These were deciding factors when considering a pay-per-license solution such as WipeDrive.

Review Source

VR

Verified Reviewer  
Asset Manager  
Insurance  
Used the software for: 2+ years

### "WipeDrive does just that....wipes the drive"

January 25, 2019

5.0

We were a customer of another top selling wipe drive tool but White Canyon provided better customer support, a tool equal to or better than the tool we replaced, at a price that was competitive.

Pros

With Data Privacy being at the top of our priority list when it comes to retied hardware, WipeDrive is a key component of our data eradication efforts. Easy to use, fast, tons of options, excellent reporting, Wipe Drive does everything I want it to.

Cons

Doesn't handle RAID array drives as easy as I would like it to. It can handle RAID drives bus sometimes I have to give it a nudge to get through. The software should detect the presence of RAID, ask how the user wants to proceed, and if requested, break the RAID structure and procees with data overwrite.

Review Source

Bruce S.  
V.P./CIO  
Computer Hardware  
Used the software for: 2+ years

### "WipeDrive user for over 10 years!!"

January 28, 2019

5.0

Pros

WipeDrive is the absolute best product for us because of the wide variety of drives we encounter on a weekly basis. Also, the customer support is unmatched.

Cons

The updates sometimes are a bit confusing but overall not that big of a deal

Review Source

Michael A.  
Manager - IT Asset Management / IT Planning  
Oil & Energy  
Used the software for: 2+ years

### "WipeDrive for IT Asset Management"

February 2, 2019

5.0

My group and I have been using WipeDrive for years with great success and will continue to use the product.

Pros

\- Set it and let it run. No need to sit and watch the process because you know it will do its job. - Knowing that you are using software that will eliminate any chance of anyone recovering any data.

Cons

\- Dongle for licensing. White Canyon needs to work out a better way to license the product. - Remote use of the product where there is no internet connectivity.

Review Source

VR

Verified Reviewer  
Technical Project Manager  
Media Production  
Used the software for: 2+ years

### "Great Product"

January 25, 2019

5.0

Pros

The ease of use and the support team is amazing. This product can run on anything and wipe any device with a hard drive. It is also very robust on the options and outputs available via the bootable image.

Cons

the dongle can be frustrating, but now that there is a could enabled option that help alleviate this issue.

Review Source

Ufuk Metin D.  
Managing Partner  
Security and Investigations  
Used the software for: 6-12 months

### "Best Erasure Solution Ever!"

January 25, 2019

5.0

Highly experiended company with a great solution set + excellent customer support.

Pros

Easy to use, effective & most trusted solution on the market.

Cons

Lack of management console, hope it is on the way!

Review Source

pR

per R.  
Desktop Engineer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "No licensing server or ability to conveniently set this up without paying for a license dongle"

June 30, 2020

5.0

Does the job, just isnt worth the money to pay someone to wipe all of these computers. it took entirely too long to activate each and every license. this triples the hourly cost of wiping computers. Not feesable in bulk.

Pros

It wipes well, and gives many options. After switching from hirens it was nice to see the 7 pass DOD wipe and be able to test it successfully. The license usage process of requiring offline, and scanning in a QR code to activate it, is cumbersome in bulk and just not what we are looking for. Purchasing a dongle that could potentially get lost or broken was also a path that just wasnt feesable. Due to these issues we are looking into other options to see if they can do the same things wipedrive can without the cumbersome activation method.

Cons

Activating each and every wipe. Need to be able to install an activation server that can sync with these things like other important software.

Reason for choosing WipeDrive

Seemed like the best one for the job at the time.

Review Source

AW

Austin W.  
Test Engineer  
Computer Hardware  
Used the software for: 6-12 months

### "Efficient and clean software solution"

March 12, 2020

4.0

Pros

Wipedrive is an efficient way to wipe and image software. It is customizable and straightforward to use for low level users.

Cons

Our implementation needs updating for our use case. Using a proprietary image is a pain.

Review Source

SB

Stephen B.  
Information Techology  
Defense & Space  
Used the software for: Less than 6 months

### "It is a good product"

July 6, 2020

4.0

It's not perfect but it gets the job done.

Pros

Ease of use, It's not perfect but it gets the job done.

Cons

Expensive and robust for a simple drive wiping program.

Review Source

Response from WhiteCanyon Software

July 10, 2020

Thanks for the review!

MS

Maciej S.  
Technical support  
Telecommunications  
Used the software for: 1-2 years

### "Serves it's purpose very well"

August 8, 2019

5.0

Useful tool when traceability is required.

Pros

The most useful feature is the ability to boot from USB and ability to run without internet connection.

Cons

Software serves its purpose well, can't think of any cons.

Review Source

CM

Cindty M.  
IT Operations Mgr  
Retail  
Used the software for: Less than 6 months

### "Secure Clean"

July 24, 2019

5.0

We have stand alone computers and the software cleans the cache and other unnecessary files computers. Makes them run faster.

Pros

Very user friendly. Easy to install and configure. Great support team and customer service.

Cons

I have no issues, I have no cons about the software

Review Source

DB

Daniel B.  
Engineer  
Computer & Network Security  
Used the software for: Less than 6 months

### "Detail"

March 13, 2020

4.0

Pros

La actualización con los equipos mas recientes

Cons

No puedo saber si el certificado se guardo correctamente en la memoria ya que no hace mención en ningún momento el sistema si fue guardado correctamente

Review Source

DP

David P.  
General Manager  
Computer Hardware  
Used the software for: 2+ years

### "Data Security"

February 4, 2019

4.0

It has been a great relationship and the customer service/tech support have kept us as a customer.

Pros

Our company has used WipeDrive for several years. We like being able to configure the software on a server so that multiple drives can be wiped and verified simultaneously. The reporting records make for great documentation for customers.

Cons

We have ran into a few circumstances where certain drives would all fail. It wasn't that they were necessarily bad but just were not being recognized properly. We have worked very closely with the tech support department and have received incredibly good response and solutions.

Review Source

SD

Saurabh D.  
IT Asset Analyst II  
Information Technology and Services  
Used the software for: 2+ years

### "Features "

July 25, 2019

4.0

Overall I would say it's good

Pros

First of all, It's easy to use so not required in-depth training when you ask someone to use. Second, you can have proof of data wipe which is very helpful during the audit or security inspection Third, it can be used in both the ways w/o internet /network or / network

Cons

The thing which i didn't like, I was doing data wiping and suddenly laptop has got powered off. Then hard disk is locked by software. I tried to unlock thru various way by reading your KB,customer support but nothing worked. I couldn't get the proof of data wipe. there must be some mechanism to unlock. Second, You must supply setup other than pendrive if you want global presence. I would need to pay $250 as a shipping charge and I waited till 2 months to get the pendrive delivered in India

Review Source

BE

BLAKE E.  
PRODUCTION MANAGER  
Computer Hardware  
Used the software for: 2+ years

### "Great customer service!"

March 23, 2020

5.0

We have been a user for the past 4 years or more and rarely have issues.

Pros

The software is easy to use and if there is ever a problem they handle it quickly and efficiently.

Cons

The only drawback is that we have to wait on an admin user to add licenses. but this is not a wipedrive issue.

Reason for choosing WipeDrive

Softthinks is fully integrateable and we were not ready to do that.

Review Source

JD

Josh D.  
Test Technician  
Information Technology and Services  
Used the software for: 6-12 months

### "Good value, but lacking compatibility"

March 12, 2020

3.0

Pros

For Windows PCs, integration and basic use is very simple and I like how much you can customize the erasure type and output logs. Visuals are easy to read and give a decently accurate ETA.

Cons

The software has numerous bugs. I have had several large erasure jobs fail on me, causing me to consume more licenses and waste time setting the job up again. Progress indication will often pause for hours at a time, giving the impression that the software has frozen. Also, this software does not work on mobile or ARM devices, leaving me to seek out alternative solutions.

Review Source

MI

Matt I.  
IT Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Simple Effective System Wiping"

September 7, 2020

5.0

Pros

The system just works - boot off PXE, finds server with minimal fuss. Simple for all the team to use.

Cons

Offline mode can be a little more complicated/convoluted due to the necessity of entering keys to utilise licenses from the license pool

Review Source

vR

vineet R.  
Business Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great wiping software"

July 24, 2019

5.0

Ease of use and Peace of mind when it comes to data security

Pros

flexibility to customise with out organisation.

Cons

Lack of local support, have to rely on support from US which at times can delay by a day.

Review Source

PT

Panagiotis T.  
Service Delivery Manager  
Computer Software  
Used the software for: 1-2 years

### "I was very grateful that had a reliable individuals to cooperate with."

August 14, 2019

4.0

Pros

Whilst we had our cooperation on the GBT account, in the very beginning had so many questions and always had the answers that I needed.

Cons

As you could understand every transition goes thorough difficult moments, although the team is working for the software make me feel a bit more comfortable.

Review Source

LM

Lisa M.  
Accounting Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "WipeDrive Review"

August 7, 2019

5.0

Great customer service, easy to use and great prices

Pros

Customer service is great and fast responses when ordering. I don't use this product personally, but we use it for our customers and have never had any negative feedback. The prices are great and we have been using this product for years.

Cons

No cons that I know of. I don't personally use the product, it is used for our customers. I have never had a complaint from our service techs or from the customers.

Review Source

JD

Jamie D.  
Director of Business Solutions  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent Customer Support"

March 17, 2020

5.0

Great overall experience.

Pros

The software is easy to use. We needed help setting it up and the support team was very patient, helpful and proactive about following up with issues. Thank you for your help and personal attention!

Cons

It's very good software, I'd like to learn what other products can be wiped with it.

Reason for choosing WipeDrive

My company has used WipeDrive in the past and we like working with them.

Review Source

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