# Page 2 | Chorus Connection  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Chorus Connection  the right Membership Management solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182770/Chorus-Connection/reviews

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Chorus Connection

4.8 (42)

[View alternatives](https://www.capterra.com/p/182770/Chorus-Connection/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Chorus Connection

## Showing most helpful reviews

Showing 26-42 of 42 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Judy C.  
PRESIDENT  
Music  
Used the software for: 6-12 months

### "The BEST!!! organizational tool for our choir."

May 8, 2020

5.0

I met the fabulous folks of CC at Chorus America conference last year & they explained things so well, & answered my questions. They continue to be a great resource as we encounter challenges. Even if they do not have appropriate product- they always have good recommendations.

Pros

We had several programs for different functions & were always having to do things 2-3 times to get them into right place... emailing our groups was a total mess... files & documents were a mess... checking attendance, keeping up with inquiries & new members was cumbersome... we had so many ways of collecting dues... we had to do all kinds of files for music study files... UNTIL we got Chorus Connection! oh, we love the ticket sales feature.

Cons

I do wish it had a Donor Base function. More storage - like for concert recordings, music library.

Reason for choosing Chorus Connection

Had exactly what we needed. I would & have recommended CC to other choral organizations.

Review Source

LN

Lisa N.  
Artistic Personnel and Production Manager  
Music  
Used the software for: 1-2 years

### "Chorus Connection is a MUST HAVE!"

May 22, 2020

5.0

We love Chorus Connection and cannot live without it. It's extremely intuitive and the customer service is amazing (thanks \[SENSITIVE CONTENT HIDDEN\]).

Pros

This software completely streamlines the communications with a choir. It gives a one-stop-shop access to information for all of the choir members including a calendar (which they can sync to their personal devices), ways to track attendance, places to post files, mp3s, and PDFs, and so much more!

Cons

I do like the new ticket feature, but I do think it's important to track our patrons. Certainly a patron database is very complex, but if it could integrate with Arts People or other donor management softwares I think it would be amazing!

Review Source

BT

Beth T.  
Former Membership Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Game-Changer"

May 8, 2020

5.0

Pros

Chorus Connection changed the whole shape of managing our organization. We have 120 active singers at any given time, and had no central structure in place to handle tasks like tracking attendance, collecting member dues, and communicating with everyone. We have been with Chorus Connection for five years, and during that time they have responded to upgrades we requested, and their customer service is fantastic.

Cons

We still need a place to manage donors and development, but that's on the horizon.

Review Source

RL

Robert L.  
Secretary  
Music  
Used the software for: 1-2 years

### "The software Program is Amazing"

May 8, 2020

5.0

Chorus members use for Calendar, announcements, learning tracks, music. It has far exceeded all our demands.

Pros

Simple to install, set up and use. We've used countless programs, spreadsheets, Dropboxes in the past but this puts everything neatly together. We have a lot of "older" non-computer savvy members and they rave about how simple to use!! It gets all files and music in one place for all to access. We just love it.

Cons

There are times when customer service is very busy ( start of the season ) tough to get answers quickly. Other than that, Customer Service response times very fast.

Reason for choosing Chorus Connection

Chorus Connection seemed much easier to use

Review Source

RJ

Richard J.  
Executive Director  
Performing Arts  
Used the software for: 2+ years

### "Chorus Connection - qn evolving product"

May 8, 2020

4.0

Overall this has been an amazing product. The chorus was resistant initially to adopting this program but it has now become an integral part of each member experience. It is a useful tool and the ongoing evolution of Chorus Connection makes it more relevant to the chorus.

Pros

Overall ease of use - functionality of the product - organizations willingness to address service gaps when they arise.

Cons

The time it takes when functionality issues are brought to the forefront and when they can be addressed and resolved.

Review Source

SM

Stephen M.  
Artistic Director  
Performing Arts  
Used the software for: 1-2 years

### "Connecting our Choral Community"

May 22, 2020

5.0

Chorus Connection has helped our community chorus remain a COMMUNITY between rehearsals. The singers like being able to browse the directory and learn more about their fellow singers. The section leaders like to have an efficient way to record and submit attendance. For me, the director, it puts information and records at my fingertips in an organized and easy to manage format.

Pros

I appreciate that Chorus Connection handles nearly every aspect of choir management, including calendar, attendance, communication, dissemination of digital materials, membership, collecting dues and other payments, seating charts... It is comprehensive, and I believe the developers are always looking for improvements and increased functionality.

Cons

Because of the potential and power of the software, there is a learning curve. The tutorials are helpful and I was able easily get someone on the phone to walk me through the set up and troubleshooting.

Review Source

AW

Ashley W.  
Choir Manager  
Arts and Crafts  
Used the software for: 1-2 years

### "Good solid Choir Management solution"

May 20, 2020

5.0

We feel our choir families have benefitted from having one portal to go to. It's been great to consolidate information in one place. It has also been a great help from the administrative side to keep everyone organized. I have also really enjoyed the community that Chorus Connection fosters amongst it's users. They share really great resources.

Pros

We really like using the Music section to distribute our practice recordings. This has saved us so much time and energy. The Riser charts is our other most-used feature. We went from post-its on construction paper being able to drag and drop images. It has been a great feature.

Cons

We are a children's choir and sometimes the relationship between parent/child feels a little clunky. However, we greatly appreciate the customizations made to accommodate a children's choir.

Review Source

AC

April C.  
Board of Directors and Second Soprano Section Leader  
Music  
Used the software for: 2+ years

### "Amazing tool for keeping a large volunteer organization connected and informed."

May 20, 2020

5.0

Our organization is large for a community chorus, over 500 active singing members, and this is the best software for keeping our documents and people informed and organized. Works well and keeps everyone on the same page. The bulletin board is great for announcements. The member directory is easy to use, with a dynamic search tool -- search on first name, last name, section, role. Fabulous!

Pros

Organizing files for committees and administration, and ability to export information easily.

Cons

Sorting by last name only when taking attendance. It would be nice to have the option to sort by first or last name.

Review Source

JG

Jamie G.  
General Manager  
Music  
Used the software for: 6-12 months

### "Chorus Connection GETS choir management!"

May 26, 2020

5.0

Chorus Connection staff is great. They are prompt, helpful, and very fun! They've worked really hard to help us solve any issues that we've had.

Pros

I absolutely love the riser chart functionality. It saves me hours with every performance. The contact information gathering is really helpful, too.

Cons

Our music distribution and payment options are more complex than Chorus Connection is designed to handle. I can make it work, but the setup is a bit unwieldy.

Review Source

MJ

Matthew J.  
Music Director  
Arts and Crafts  
Used the software for: 2+ years

### "Help for managing choruses"

May 8, 2020

5.0

For someone in charge of a small choir, this helps organize everything you need in one place. It was a lifesaver for me.

Pros

In a single program, handle all communication and sharing of music and musical elements. Almost everything one would need to handle a small or large chorus is a part of this smart and relatively intuitive program.

Cons

Love it.... in an era of distance choirs, a feature that allowed for assembling virtual choirs would be a dream.

Review Source

MV

Marion V.  
Director  
Music  
Used the software for: 1-2 years

### "Good service, but make features more self explanatory"

May 9, 2020

4.0

Best there is.

Pros

Data connection (membership, payments, attendance)

Cons

Not all very self explanatory. More entries could be link (membership, attendance, active and inactive concerts, groups)

Reason for choosing Chorus Connection

Support

Review Source

SP

Steven P.  
Music Director  
Religious Institutions  
Used the software for: 1-2 years

### "Amazing Choral Management Software"

May 21, 2020

5.0

Overall it is very positive. I’ve been using it a little over a year and I’ve been very satisfied. I would definitely recommend this to my colleagues

Pros

The system is very easy to use. It has all of the features that I have been looking for in managing my choir and repertoire. I like the customer support team as they periodically reach out to me to see how everything is going and are extremely helpful and go above and beyond

Cons

I really don’t have anything that I don’t like. Maybe just the lack of a native mobile app

Review Source

Lance W.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Very Easy to Use"

May 8, 2020

5.0

Helping us streamline the administrative functions of running a choir

Pros

Very user friendly! We were able to very quickly get our singers on board because it was so easy for them to get started with Chorus Connection

Cons

The one feature it’s missing that we were hoping fir with this type of product is a choral library inventory and management aystem.

Alternatives considered

[Charms](https://www.capterra.com/p/183437/Charms/)

Reason for choosing Chorus Connection

Ease of use and superior features

Review Source

JC

Jim C.  
President  
Music  
Used the software for: Less than 6 months

### "Exceptional value for your community chorus "

May 8, 2020

5.0

Pros

The software covers every aspect of the chorus from music to schedules to riser positions. Previously, finding communication to and among members of the chorus and board was an exercise in files, spreadsheets and emails - usually a huge waste of time and frustration. With Chorus Connection, everything - - and I mean everything - is in one place. I’m really glad we installed this software

Cons

There could be more variation on setting up the ticketing software but then again we only set it up once for the recently cancelled spring concert.

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Reason for choosing Chorus Connection

It was obvious chorus cone room was a specific vertical product for choruses.

Review Source

DG

Dianne G.  
Director  
Music  
Used the software for: 6-12 months

### "Love this tool to get my chorus organized"

May 8, 2020

5.0

My chorus knows exactly where to look for information on what's going on with our group.

Pros

I love the calendar, the email function, and the music storage functionality.

Cons

The ticketing function needs some work but has some great potential.

Reason for choosing Chorus Connection

Cost and ease of use. As the director, I love it.

Review Source

ES

Erin S.  
Executive Director  
Music  
Used the software for: 6-12 months

### "Review"

May 8, 2020

4.0

The customer service was great - just wish some of the integrations were easier like importing Google Calendar and a sign up.

Pros

We liked the ability to track attendance.

Cons

There was no way to integration a sign up for volunteers.

Review Source

SD

Susan D.  
Artistic Director/Founder  
Music  
Used the software for: I used a free trial

### "Much Gratitude for Chorus Connection "

May 8, 2020

5.0

Phenomenal. I trust this organization, their customer support is the best out there, and my singers appreciate the ease of use of the software.

Pros

Ease of use and Customer Support. It offers exactly what we need as a 100+ voice community chorus.

Cons

I'd love to be able to upload videos. I wish CC had a Registration Form that newcomers/inquiries to the chorus could use.

Review Source

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