# SwipeGuide Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SwipeGuide the right Knowledge Management solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182771/Work-Instruction-Software/reviews --- SwipeGuide 4.4 (63) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SwipeGuide Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews LS Luís S Packaging ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Its important for the on-boarding and training of temporary people and has a strong impact in increasing efficiency of our bottling packaging lines, by reduce changeover time, reduce minor stops and reduce safety risks.“ January 11, 2023 TB Tracy B Process Engineer Manager - Kit PackagingAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months. “The photo editing and details needed for complex instructions is complicated or difficult to accomplish.“ December 19, 2022 LS Luís S Packaging ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Is a user friendly platform, that helps to simplify the employee development process and achieve the vision of zero paper in shopfloor. “ January 11, 2023 CH Caleb H Manufacturing Engineering ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “The home screen is slow in loading the available guides when scrolling down.“ December 19, 2022 AS Antoine Fils S Quality ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The procedures in video are very practical and very useful for the TeamThe availability of information on the system from different Opcos facilitate the use of good practices and no need to reinvent the wheel“ December 19, 2022 NK Neeraj K Technical WriterElectrical/Electronic Manufacturing, 10,001+ employeesUsed the software for: More than 2 years. “Not able to manage images.“ December 21, 2022 TB Tracy B Process Engineer Manager - Kit PackagingAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months. “SwipeGuide has been easy to learn and to implement for my particular type of function, to author work instructions, and to manage within our company's storage system.“ December 19, 2022 CB Cole B Continuous improvement Food Production, 201 - 500 employeesUsed the software for: 6-12 months. “It can also be difficult when viewing on an iPad.“ December 19, 2022 ## Showing most helpful reviews Showing 1-25 of 63 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew T. Utilities Engineer Food & Beverages Used the software for: 6-12 months ### "Amazing product" December 19, 2022 4.0 Pros Easy for use .. perfect on implementation Cons No critical points to be shared .. just to make sure the quality & dimensions of pictures Review Source ID Imosh D. Comptroller Wholesale Used the software for: I used a free trial ### "Best Way to Train Across Multiple Regions" January 5, 2022 4.0 Very easy and fun to use platform and seems very easily accessible to our users. Pros The fact we can use GIF's instead of images made the life easier to show complex acts. Cons Image gallery feature. I would like a centralized image gallery where you can upload in bulk, select and use. Would like the loading of images to be much faster. Switched from [Canva](https://www.capterra.com/p/168956/Canva/) We wanted a easy way of sharing and updating the guides without worrying about sharing the new versions with everyone all the time. Review Source JW Janusz W. Shift Leader Packaging and Containers Used the software for: 2+ years ### "Compared to the " POKA ", it doesn't look good" December 19, 2022 2.0 Pros It looks good only on ios but is not very intuitive Cons It doesn't work with microsoft office and it's not very intuitive. Alternatives considered [Poka](https://www.capterra.com/p/159654/Poka/) Reason for choosing SwipeGuide It was offered to me by organization Review Source JT Jerome T. QA / Manufacturing Technician Package/Freight Delivery Used the software for: 1-2 years ### "Benefits of Using SwipeGuide" December 19, 2022 5.0 Awesome. Pros The ease of use is amazing. Complex instructions are easily broken down into sectional topics and instructions. Sections of instructions can be instantly located at the touch of an onscreen button. Cons Occasionally when editing a step, deleting text can cause the cursor to rearrange the letters in words. Reason for choosing SwipeGuide The other programs had no capability of being placed online with feedback, tracking or any of the other benefits which SwipeGuide provided. Review Source CMS Charles M S. Continuous Improvement Team Lead Food Production Used the software for: 6-12 months ### "Well worth the effort Training System" December 19, 2022 4.0 A simple and easy to use software with highly useable guiding ability. Most importantly you get what you put into it. Pros Easy to use and set up with an easy to manipulate guiding system Cons Needs more design features such as change in fonts and sizes for better emphasizing. Higher quality movie clip and picture quality to better emphasize the step at hand. Review Source AT Alazar T. Packaging Operator Food & Beverages Used the software for: 2+ years ### "Swipe Guide as a part of your day-to-day Activity" December 20, 2022 5.0 Almost it is completed but as we all know with time it could be even better. Pros Its outstanding for documentation it minimizes human error and also train amateur to become professional in a matter of without no trainer. Cons There are a lot of features could be included it needs improvement on speed and utilization of the web as well as the Qr code. Review Source AFS Antoine Fils S. Quality Manager Food & Beverages Used the software for: 1-2 years ### "Antoine Fils St Eloi" December 19, 2022 4.0 No need to conduct repetitive training for the team and new employees because with Swipe Guide, we have the step-by-step videos that we use for training. We save time, we don't need to be present, and we use this time for other productive activities Pros The procedures in video are very practical and very useful for the TeamThe availability of information on the system from different Opcos facilitate the use of good practices and no need to reinvent the wheel Cons If we could add notification features to remind on activities to be executed on a timely manner. That could help the operation, not only having the information available but to be able to plan the execution on a daily basis on the system and receiving notification on our phone would be fantastic. Reason for choosing SwipeGuide Not Applicable Review Source CB Cole B. Continuous improvement Food Production Used the software for: 6-12 months ### "review " December 19, 2022 4.0 I think swipe guide is a very useful program. I like having to creating procedures and implement them to allow a more efficient process with training, assembly, etc..... Pros I like the ability to zero in on a procedure and ensure the correct way of doing assembly, tasks, what to wear etc... when implemented its great for when questions arise, you have a guide to reference and help answer those questions. It also cuts down on training time because the associate can look through the guide before having to do the physical training. Cons I wish there were more ways the manipulate shapes in the pictures. I should be able to do a curved arrow or manipulate a box if I need too. It can also be difficult when viewing on an iPad. sometimes when you press for the next slide, it will skip a slide and move two slides forward which can be difficult when training Review Source sS solomon S. brewing operator Food & Beverages Used the software for: 1-2 years ### "swipe guide implementation and usage review" December 20, 2022 5.0 it makes my work much more ease and very help full interims of securing my document Pros it is easy to use and helps to get all procedures, operating standards and polices at one and also helps to secure our file Cons integration with other apps is not that much Review Source Gaun Kai L. Process and Data Analytics Manager Food & Beverages Used the software for: Less than 6 months ### "Connected workers digital solution " November 10, 2022 4.0 Attentive to customer needs. Pros Easy to learn and customize and deploy to shopfloor Cons Examples: More features like video input into checklist Reason for choosing SwipeGuide Cost and ease of use. Review Source VK Valentin K. Brewing & Utilities manager Food & Beverages Used the software for: 1-2 years ### "Knowledge management " December 19, 2022 5.0 In general I like this software because it is easy to use and valuable in terms of knowledge Pros It is easy to use in both directions as a editor or user Cons I didn't think about it but maybe if it possible to be more interactive Review Source TV Tiago V. Filler Technician Food & Beverages Used the software for: Less than 6 months ### "Silver bullet: Solving many issues with one solution" February 27, 2020 4.0 Very positive, so far: the chat box created to exchange tips and problems with a specialist has been very helpful to solve our biggest struggles. Meanwhile, we have been putting effort into sharing improvement ideas as a sort of teamwork with that very same customer support - on our case, with Ingrid. Pros Incorporation of many aspects people wanted to see solved. In fact, there had been a few ideas presented, from different players, to act on those very same problems. This software seems to have gathered all the best ideas and applied its principles in order to answer everyone's expectations. Cons There are callenges to be overcome, obviously. I think it is yet to soon to focus on some smaller details we came up with, around here: especially because customer support have been keen on answering our claims. Reason for choosing SwipeGuide non-applicable Review Source AO Adewole O. Shift Manager Packaging Food & Beverages Used the software for: Less than 6 months ### "Swipeguide Review" December 20, 2022 5.0 It's very educational and makes my job easier and more tractable Pros It's very easy to install,learn, use and also to train team members Cons It's an amazing software and very adaptable tool for the team. There isn't any feature that i like least Review Source TB Tracy B. Process Engineer Manager - Kit Packaging Automotive Used the software for: Less than 6 months ### "Work Instructions in SwipeGuide" December 19, 2022 4.0 SwipeGuide has been easy to learn and to implement for my particular type of function, to author work instructions, and to manage within our company's storage system. Pros For my needs, this software is simple to use, and it is easy to write and to edit work instructions. Photos can easily be added (one photo per instruction step). Although I haven't needed it, there is a feature to edit and mark-up photos - for example, to add arrows or wording or to highlight objects. Cons The photo editing and details needed for complex instructions is complicated or difficult to accomplish. Others in my organization need more detailed instructions and sometimes a series of photos for one instruction, rather than just one photo per instruction step. Review Source NT Nguyen T. PR.PO Assistant Food & Beverages Used the software for: 6-12 months ### "Review SwipeGuide" November 25, 2022 5.0 Pros Easy to use by end users, convenient when drafting instructions Cons Difficulty in the presentation of the instructions, there is no list to choose from but to search. Review Source AN Alfred N. Supervisor Machinery Used the software for: I used a free trial ### "It’s ok but missing some features that others already have" December 19, 2022 4.0 Pros Fairly easy to use, what was available. Cons Does do what other software like on the market. Review Source VM Viateur M. TPM Coordinator Food & Beverages Used the software for: Less than 6 months ### "SwipeGuide" August 16, 2019 4.0 SwipeGuide has been an unprecedented nice system to make sure that instructions are available and accessible to every and each one in the organization. Pros Creating instruction is simple and it gives tips to do it. Cons When reading the instruction on phone, the system asks to give the feedback but the feature is not working Reason for choosing SwipeGuide It was advised and promoted via Heineken TPM management, we evaluated it and we found out that it can add much value in our way of working. Review Source SS Susan S. Commercial Director End User Channels Consumer Electronics Used the software for: 6-12 months ### "Great UX for both user and creator" July 23, 2019 5.0 We've reduced time on customer support Pros Great UX for both user and creator Very intuitive Great tools to help improve instructions Cons It would be great if it would also offer decision tree functionality so that you can make one instruction that involves the different options that users could choose. Review Source LC Levente C. Software Product Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Visual guides" July 29, 2019 5.0 Visual guides that are easy to design, fast to deploy and can be viewed on any device. Usage stats and users feedback help improve. Pros Very easy to use, intuitive, great user experience. Cons Possibility to guide users based on selected options through different possible scenarios not yet possible. Review Source SJC Sayra Joy C. Operations Assistant Food Production Used the software for: Less than 6 months ### "SwipeGuide Admin Review" December 19, 2022 4.0 Pros The feature that is most impactful is the ability to transfer manufacturing documents into the software and the teams will be able to see them. Cons I am overall satisfied with the software and its features. Review Source SR Simon R. Team Leader Brewing Food & Beverages Used the software for: Less than 6 months ### "Alken-Maes" July 24, 2019 4.0 Pros Very easy to make a set of instructions. Very easy to use. Cons at the moment no real cons, it is really helping. Review Source CH Caleb H. Manufacturing Engineering Manager Automotive Used the software for: 2+ years ### "The WI Solution to Document Control, Centralized Access, & Quick Updates" December 19, 2022 5.0 No longer have to find all the paper copies of work instruction on the floor when there is an update.No longer have to spend time formatting instruction on a word document.All employees know where to find their instruction and no longer have to track down a binder or folder.Team can make fast and simple updates to continuously improve the instruction. Pros One centralized location for all work instruction.Instant updating all documents at one time.Quick editing and publishing.Software team listens to ideas and continuously improves the software based on feedback. Cons The home screen is slow in loading the available guides when scrolling down. The search feature helps, but some operators get discouraged by the length of time it takes to navigate the home screen. Reason for choosing SwipeGuide Connection at a trade show. Received demo trial for few months. Review Source SR Sheeba R. Documentation & Training specialist Food & Beverages Used the software for: 1-2 years ### "Easily create step by step instructions and checklist with Swipe Guide" December 20, 2022 5.0 Pros The ease of usage . No apps to download . Even a novice can easily scan the QR code and bring up the checklist and instructions. Can be easily accessed anywhere provided there is good internet connection. Easy to train new employees who like to create content of their own for their teams use.Convenient for both creators and end users .Also the help desk at Swipe Guide is the best ever. Always available and prompt responses to all queries -small and big!! Love working with the Swipe guide team. Cons Some features like photo editing could be upgraded. Also the size of the picture and video that can be uploaded could be increased so a process can be shown in entirety instead of having to trim videos to fit.Sometimes end users complain about the choppy videos . Review Source fU fabien U. Automation specialist Food & Beverages Used the software for: 2+ years ### " Review for SwipeGuide" December 19, 2022 4.0 way of sharing critical information Pros it is easy to use as it has feature of translating from language to another, very helpful for knowlege and skills transfer Cons i liked that is accessible even on mobile phones and its way for sharing information by using QR codes Reason for choosing SwipeGuide we got it from our employer Heineken Review Source LS Luís S. Packaging Manager Food & Beverages Used the software for: 1-2 years ### "Boost for development" January 11, 2023 4.0 Pros Is a user friendly platform, that helps to simplify the employee development process and achieve the vision of zero paper in shopfloor. Has the potential to promote engagement because shopfloor operator can easily create content and help each other. Its important for the on-boarding and training of temporary people and has a strong impact in increasing efficiency of our bottling packaging lines, by reduce changeover time, reduce minor stops and reduce safety risks. Cons The platform is often slow and difficult to access by mobile phone. The approval workflow do not works properly. When a change is made in one instruction, is difficult do see what was changed, because the advice is at Guide level. Review Source Similar Products Featured ## Related categories [Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Training](https://www.capterra.com/training-software/)[Microlearning](https://www.capterra.com/microlearning-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.