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TruckX is a leading All-In-One ELD and Fleet Management Platform for commercial fleets providing ELD Compliance, Asset Tracking, and AI Dashcam (Driver Safety) solutions. Trusted by more than 100,000 drivers, our mission is to make fleet management seamless, efficient, and backed by great Customer Support you can rely on. Whether you are an owner-operator or manager of a large fleet, we offer technology-forward solutions coupled with user-friendly software tailored to meet your unique needs. Our multi-language On-Call Customer Support team is here to assist you in 6 languages, having your back 24/7 so that you can focus on the road ahead. TruckX’s feature-rich suite of fleet management solutions revolutionizes fleet management and operations by simplifying tedious workflows and enabling fleet managers and owner-operators alike to prioritize driver safety and improve fleet efficiency. Experience the future of fleet management with TruckX! Visit us at TruckX.com or call 650-600-6007
Provider
TruckX
Located In
United States
Foundation
2016
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
iOS, Android
Training
In Person, Documentation, Live Online
Support
24/7 (Live rep), Chat, Email/Help Desk, Phone Support
Small and medium-size fleet management company Transport and logistics management company. owner operator and truck drivers
Content Source: TruckX
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TruckX Reviews
Pros
I love the real-time notifications, simple logs and easy navigation that make my life as a driver easier. Moreover, TruckX’s customer support is also responsive and responsive when I call.
My experience with TruckX ELD has been great. It’s a solid, practical solution that allows me to concentrate on driving, not technical stuff.
Sensitive content hidden] Helped with excellent customer service and had great communication.
Very happy with the service and would definitely recommend.
Cons
The one negative that I have experienced is that sometimes the app lags at times, which delays updates. That’s not a big deal, but it gets annoying when I need to know something fast.
Everything, FMCSA has already revoked their wireless ELD, just a matter of time before my complaint gets these scammers out of there.
A few times the logbook would stop working and I would have to stop and reset it which caused me to lose time.
I have so bad service with TruckX, because they didn't want to refund my money back. I didn't use their device since from June 2022.
"High Reliability & Easy-To-Use ELD For Drivers"
Overall: My experience with TruckX ELD has been great. It’s a solid, practical solution that allows me to concentrate on driving, not technical stuff. I’d definitely recommend TruckX ELD to any truck driver who needs a reliable, easy to use device that is low key and efficient.
Pros: TruckX ELD is super simple to set up and use, and the intuitive app allows me to monitor hours and be compliant with no fuss. I love the real-time notifications, simple logs and easy navigation that make my life as a driver easier. Moreover, TruckX’s customer support is also responsive and responsive when I call.
Cons: It’s only downside is that in very remote locations the GPS signal might sometimes be slow. That’s a small problem that doesn’t hinder compliance, and it’s usually pretty quick to fix.
"Great Product!"
Overall: Overall it is great to use TruckX's ELD. Having an amazing experience using it.
Pros: I've tried and tested a lot of ELD but nothing like TruckX. It's very easy to use and the good part is they provide 24/7 customer service. I recommend TruckX 100%.
Cons: Some users may take a few days to get used to navigating the new flows and features but once you get to know it it's very smooth.
"*****Consumer Warning*****"
Overall: The tablets overall construction is not bad! The docking station for the tablet has a key lock for security and spring tab for easy mounting and dismounting from the docking station. Comes standard with 9 pin for the trucks service port. This company is based in Pune India, that’s where the problem begins! Their customer support is absolutely awful and they lie like their trying to sell you ocean front property in Arizona!
Pros: There is nothing to like, TruckX is the biggest scam on the market!
Cons: Everything, FMCSA has already revoked their wireless ELD, just a matter of time before my complaint gets these scammers out of there!
"Great customer service "
Pros: [sensitive content hidden] was very helpful in his customer service, fixed my issue right up!
Cons: Nothing is bad, they answer quick and fix anything you need.
"TruckX review"
Overall: Very happy with the service and would definitely recommend
Pros: [sensitive content hidden] Helped with excellent customer service and had great communication
Cons: The Bluetooth device is not as good as wired one, too many pop up messages
