# Allegro Lending Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Allegro Lending Suite the right Loan Origination solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182825/Allegro-Lending-Suite/reviews --- Allegro Lending Suite 4.4 (64) [View alternatives](https://www.capterra.com/p/182825/Allegro-Lending-Suite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Allegro Lending Suite Ease of use 4.3 Customer Service 4.9 ## Pros and Cons in Reviews MA Mike A Sr. Loan ProcessorBanking, 51 - 200 employeesUsed the software for: 1-2 years. “Booking indirect auto loans is much easier using the export feature instead of having to manually complete the entire membership setup and loan setup.“ May 21, 2020 MT Morgan T Loan Officer Banking, 11 - 50 employeesUsed the software for: 1-2 years. “I don't like you can't print the first page, you have to go to different tabs to complete and print to make it readable.“ May 20, 2020 DP Dana P Finance ManagerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “I like the drop and drag feature, and the notes from the buyer and or funder.“ May 26, 2020 MA Mike A Sr. Loan ProcessorBanking, 51 - 200 employeesUsed the software for: 1-2 years. “The customer search feature, which for some reason won't allow me to search by anything except for last name.“ May 21, 2020 JD Joseph D Loan OfficerFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “I have had no issues with the Allegro system, and it covers from inception to funding without any hiccups.“ May 29, 2020 RP ROBIN P ASSISTANT MANAGERBanking, 51 - 200 employeesUsed the software for: 6-12 months. “THAT IT SOMETIMES CAN BE HARD TO UNDERSTAND IF THERE IS IN ERROR IN TRANSPORT WHAT THE ERROR IS AND HOW TO CORRECT IT.“ May 20, 2020 WE Wendy E Indirect Funding SpecialistBanking, 201 - 500 employeesUsed the software for: More than 2 years. “I love all the tabs on the left since I have to bounce around quite a bit“ June 25, 2020 KM Kent M VP of SPecial AssetsBanking, 51 - 200 employeesUsed the software for: 1-2 years. “Allegro takes more time to use and navigate than Dills and is much harder to operate on a smaller size laptop and or a cell phone. “ May 20, 2020 ## Showing most helpful reviews Showing 1-25 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW MACKENZIE W. UNDERWRITER Financial Services Used the software for: 1-2 years ### "Allegro" May 15, 2020 4.0 The customer service is always friendly, professional and prompt. Looking at deals and customizing settings to our institution has been simple and straightforward. Pros The website is mostly user-friendly. The color coding is helpful for approvals/denials/counters and if a deal has been funded or is marked as an issue. I also love the "Advanced Search" feature as it is so easy to find deals based on the application source or see how many applications have been funded over the past year from an application source. The software also has a number of useful reports to determine applications from dealers, average scores submitted, number of approvals/denials/counters. Cons Dealers have told me that they submit an application with a trailer however on my end there is no indication of a trailer being added to the application. I'm not sure if this issue is on their end or my end as not all dealers use Allegro but it is something to look into! Along with that, if there is a jet ski and trailer it would be helpful to have fields to add the year, make, model and VIN of that as we require it in our other system. I know there is a spot for "RV Trailer" but that does not have all the fields we require. It would be helpful if there was a setting to turn on sound for a new note or application coming through. This might be a thing but I am not aware of it. I know an email notification is an option but my inbox would get too crowded ! Sometimes the website will not allow us to export to our system for creating the loan if the collateral is an older year (for example 2009, I am not sure of the exact number) it would be helpful if this was not an issue as we have to change the collateral to a newer year to be able to export then switch the year back in our other system. Review Source MA Mike A. Sr. Loan Processor Banking Used the software for: 1-2 years ### "Gets the job done" May 21, 2020 4.0 Booking indirect auto loans is much easier using the export feature instead of having to manually complete the entire membership setup and loan setup. Pros the product is easy to use. It does exactly what it needs to do so we can complete our work in a timely manner. Cons The customer search feature, which for some reason won't allow me to search by anything except for last name. This can be difficult at times when a customer has a very common last name (Smith, Johnson etc.). Jumping from different screens at times can be time consuming. An example would be if I'm exporting multiple auto loans in day, and I need to upload documentation for each loan, going from exports, to the customers profile, to the upload screen, to the document sorting screen then back to the exports screen can be some what tedious. The document printing does not show if you have already printed documents or not. Such as welcome letters. Review Source Response from Integrated Lending Technologies June 2, 2020 Thank you for your review and glad you are getting what you need out of Allegro! The Quick Search allows you to search 3 ways: last name, SSN (make sure the format is ###-##-####), or by app number. Have you tried the Advanced Search? If not, take a look; you have many more search options. Plus you can save your search and basically make custom queues. Feel free to contact us about jumping from screen to screen as you described. Our customer service team are excellent at looking at your current process and determining if anything can be improved on your end and ours! Lastly, when printing Welcome Letters; make sure you click "Save Print Record" to confirm you did in fact print them. By clicking that button it will save a record of that welcome letter and show you that it has been printed. Again, please contact us if you have any questions...we are here to help in any way we can! TB Tim B. Division Manager Banking Used the software for: 1-2 years ### "BSV Review " May 15, 2020 3.0 Allegro has been responsive to any questions we have or changes we need to make. They have worked hard at personalizing the product to our business model. Pros The Product is easy to use. The customer service is prompt in handling most problems that may arise. Allegro has been easy to work with when we attempt to implement different processes. Allegro has been good about personalizing their product to what we need for our business model. Cons Implementation has been an ongoing chore. There are still some areas that are not completely what we need. I would like to have had an Allegro rep present for the rollout and maybe come back after 6 months to help us with any changes, concerns or questions. Virtual and online training, in my opinion, are just not as effective as in person training. Reason for choosing Allegro Lending Suite Allegro is able to work with our core system and have things implemented quickly. We were looking for a full service indirect lending platform from application, reporting, funding and digital communication to our core system and allegro met all these items. Review Source RS Rodney S. Chief Lending Officer Banking Used the software for: 2+ years ### "Scenic Community Credit Union - Allegro Lending Suite Review" May 20, 2020 5.0 The Allegro Lending Suite is user friendly based upon my experience with using the software. The software provides a wide range of reports that are useful in tracking data within our Indirect Lending Program. The ease and speed by which loan applications are received from Dealerships and underwriting decisions are sent to Dealerships helps keep our overall turn-around time per application low. Pros The Reports available in Allegro are useful in tracking trends for all aspects of the vehicle loan applications, underwriting decisions and funding of loans. Reports are useful for tracking Dealership statistics and trends and establishing a risk rating for each Dealership. Cons There seems to be some limitation on the interfacing between Allegro and Symitar. Data is transferable from Allegro to Symitar. However, data is not transferable from Symitar to Allegro. This requires dual entry of data for loans into both Systems when Allegro reports are used and the required data for a report is in Symitar. Review Source Response from Integrated Lending Technologies June 3, 2020 Thank you for your review! Yes the reporting engine is a very popular feature since it is so robust and you can edit the reports to show you exactly what data you want to see. It's a very powerful tool and we are glad you like it so much. Regarding the limitation between Allegro and Symitar, one of our awesome tech guys will be reaching out to you to discuss this further. We'll do everything in our power to resolve the data transferring limitations. DB Dan B. Loan Officer Banking Used the software for: 2+ years ### "Allegro review " May 15, 2020 5.0 My overall experience with Allegro has been very positive, minus the issue I brought up which aren't really big more of an inconvince, I'd say your product is very user friendly. Pros I like how easy it is to ready credit reports compared to other products such as CUDL. Cons I don't like how an error comes up on the approved screen when changing the term. having to put it in as a counter offer makes me wanna throw my computer screen across the room. Also not being able to change the income should the dealer input it incorrectly will completely kick you out of the system and back to the main Allegro page. Review Source Response from Integrated Lending Technologies June 1, 2020 We really appreciate your review and are thrilled you are enjoying Allegro over our competition ;). The main reason Allegro does not allow you to decrease the term on an approval is because technically speaking that should be done as a counter-offer since you are limiting what was requested. However with that said, we understand there are instances where it is completely valid to reduce the term. We can turn on a setting that will help with this so you won't have to send it over as a counter-offer in those situations. Lastly, give us a call regarding being kicked out of the system if you change the income. We haven't heard of this from anyone else and would like to troubleshoot a few things with you to try and replicate the behavior...thanks for bringing this up! ML Mitch L. VP o Indirect Lending Banking Used the software for: 2+ years ### "Dealing with Allegro!" May 15, 2020 5.0 I like the integrations they have especially with a new program we have recently adopted Lend Pro makes the process seamless and very quick!! In our current situation with the Coronavirus, our PA dealer are only doing online sales, Allegro has been a bonus for us with everything being digital!! Pros The Allegro Suite is pretty easy to use and we at Pa Central are finally starting to use more of the options/functions with Allegro and it make our daily work flow pretty good. The staff is very good to work with and very accommodating with any issues. Really good personal responses and response time. Cons I'm a numbers guy and I still getting use to some of their reports. But that's OK I have \[SENSITIVE CONTENT HIDDEN\] to walk me through process!! A couple years ago we used to have with the Credit Report going down, they changed vendors and it been really good since. Reason for choosing Allegro Lending Suite We are a smaller CU, with TCI the cost were to high for the type of volume we do daily and monthly. Allegro was a little more affordable and the personal touch they use follows our relationship values. Review Source JG JOHN G. Indirect Lending Manager Banking Used the software for: 2+ years ### "ALLEGRO A PERFECT FIT" May 15, 2020 5.0 I can utilize the customized information at the touch of a dial to evaluate not only the customer but the overall performance of the submitting dealer. Pros I like the ability to navigate through the entire process. I like the valuable information that is available in real time. Cons Took a few days to get familiar with the product but was well worth the effort. Reason for choosing Allegro Lending Suite Was completely satisfied with the previous version and can now say the current version both in user friendly and available information provided the supervisor make it a good fit. Far exceeds that I have experienced in a long time use of similar products. Some products lost their support and having used Dills previously I found that as in all cases there are glitches that come up and the support staff with Allegro has provided the most timely and quality service I have ever experienced. Review Source JD Joseph D. Loan Officer Financial Services Used the software for: 2+ years ### "Allegro Review" May 29, 2020 5.0 I have had no issues with the Allegro system, and it covers from inception to funding without any hiccups. Very well designed. Pros I love that the red box shows up in the corner of my screen to let me know there is an app waiting to be decisioned. It provides the dealers with quick replies. Cons I really can't find many cons about this software, In the beginning, after switching from Dills software, I was a little frustrated about the major differences, however I quickly learned that Allegro was actually set up better and ease of screen use was much easier to navigate. Review Source Response from Integrated Lending Technologies June 1, 2020 Thank you for your review and really appreciate your business. Your success is our success, so let us know if you ever have ideas to improve Allegro, we are always willing to listen! SA Sobhan A. Finance Manager Automotive Used the software for: 2+ years ### "Easy system to use, very reliable integration with Dealer Track and Route one" May 29, 2020 4.0 Pros The ease of use and integration with DealerTrack and Route one. Works on any browser even iPads and iPhones so we are always connected.Very reliable and doesn't go down. Cons lack of integration with APIs like carfax, auto check Alternatives considered [TCN](https://www.capterra.com/p/84252/TCN/) Reason for choosing Allegro Lending Suite Price was better and ease of use Review Source Response from Integrated Lending Technologies June 1, 2020 We're glad to hear you can use Allegro anywhere and anytime! One of our tags lines is: "It's About Time.". Allegro is feature packed and easy to use. We are always looking at ways to improve, please contact us regarding integration with Carfax or Auto Check...we are always willing to look into a project such as these. Thanks for your review! JK Jaime K. Mortgage Service Specialist Banking Used the software for: 1-2 years ### "Easy to use" May 15, 2020 5.0 I like this product. I find it easy to navigate and use now that I've had time to get used to it. The main thing I don't know much about is the process of decisioning applications, as I normally only process them. Pros I think Allegro is easy to use. It took a bit of getting used to once we first transitioned to it, but the more I used it and got used to it, the easier it became to navigate. I do like how everything is categorized, from untouched deals, undecisioned deals, to decisioned. I also find customer service great. I have always gotten quick responses, and have always been helped. Cons I think the only thing I don't like is that sometimes the options on the vehicle don't seem to integrate on the applications, and I have to reach out to the dealership to be able to book the vehicle out. I'm not sure why it doesn't always work, except maybe the different sites that integrate into Allegro don't always import in. Review Source FD Faye D. Call Center Loan Officer Banking Used the software for: 2+ years ### "Great Service!!" May 15, 2020 5.0 The customer service is great. They are always helpful and understanding and offer a solution right away. Pros This software is user friendly and I like the way it flows through each step. Cons I had a quote that expired in less than 30 days and when I hit requote and click save. It wiped out everything. I had to re-enter at least three times before it would save. Review Source MT Morgan T. Loan Officer Banking Used the software for: 1-2 years ### "Review " May 20, 2020 3.0 My experience with allegro has been overall great. I like the simple look of it and the different options for reports and the dealer ratings. Pros I like to break down of the DTI and how you split the Applicants or do a combination of both. I also like you can edit the application, ex: if the dealer puts in rent or forgets it. Cons I don't like you can't print the first page, you have to go to different tabs to complete and print to make it readable. Review Source CH Christine H. Loan Officer Banking Used the software for: 2+ years ### "It works." May 15, 2020 3.0 Pros I can search for deals by the customer last name Cons I think that the overall set up of the site isn't very user friendly. I wish that it had a more condensed layout. Printing certain parts of the submission for review isn't very obvious. Review Source AB Amanda B. CFO Financial Services Used the software for: 2+ years ### "Easy to use..." May 20, 2020 5.0 Pros The reporting features are unmatched, I am about to get the information I need to keep of our portfolio and it's performance. Cons There are no cons about the software. It is each use and user friendly. Review Source RB Re B. Loan officer Banking Used the software for: 2+ years ### "Allegro" May 20, 2020 4.0 Pros Easy access from our system, some areas are customizable. Cons There isn't a place for dealers to indicate that the loan has been accepted with a different financial institution. Review Source KM Kent M. VP of SPecial Assets Banking Used the software for: 1-2 years ### "Allegro- More Complicated Than It Should Be" May 20, 2020 3.0 I have a negative overall opinion of Allegro Pros To be honest I much prefer the previous Dills Software especially for speed of use. Allegro takes more time to use. I do like that Allegro shows the Credit report although I prefer to view the DTI first. Cons The Cons out number the pros as I stated I much prefer Dills to Allegro- Allegro takes more time to use and navigate than Dills and is much harder to operate on a smaller size laptop and or a cell phone. I especially don't like to scroll down the screen to see the different option tabs. When handling several incoming applications Dills was much faster to use and to use counter loan options. Review Source JP James P. Director Banking Used the software for: 1-2 years ### "Quality Lending Solutution " May 15, 2020 4.0 Pros Allegro is very reliable and straightforward lending solution. it suites our smaller footprint very well and the Customer support is very good Cons some actions are multiple steps. i would like to see more robust reporting and a quicker snapshot of dealer performance reports Review Source JL John L. Indirect Dealer Representative Automotive Used the software for: 1-2 years ### "Allegro-Great for Indirect Lending" May 15, 2020 5.0 Overall, the interface for indirect dealer apps is great and well as the accessing of various reports. Pros Allegro is easy to use and access and save pertinent indirect dealer reports. Cons Our application costs are a little high. Review Source RP ROBIN P. ASSISTANT MANAGER Banking Used the software for: 6-12 months ### "REVIEW" May 20, 2020 4.0 Pros NO USING ALL OF THE FUNCTIONS AT THIS TIME. STILL HAVEN'T IMPLEMENTED USING DIGI DOCS. WHICH FOR NOW HAS BEEN SET ASIDE. Cons THAT IT SOMETIMES CAN BE HARD TO UNDERSTAND IF THERE IS IN ERROR IN TRANSPORT WHAT THE ERROR IS AND HOW TO CORRECT IT. Review Source dC derica C. bank teller Investment Management Used the software for: Less than 6 months ### "member relationship specialist" May 29, 2020 5.0 I love my experience with Allergo it always goes smoothly. Pros The ease of locating everything at a timely manner. Cons I don't dislike any thing everything is great to me so far. Review Source Response from Integrated Lending Technologies June 1, 2020 We love hearing that you don't dislike anything! Your feedback is very valuable, so if you ever can think of anything that will improve Allegro, reach out to us and we're more than happy to listen. JW Jodi W. Collections Supervisor Banking Used the software for: 2+ years ### "Professional Company" May 16, 2020 5.0 Pros I love how simple to navigate the system is. The tabs make it easy to find and update as needed. Customer service is the best whenever I make mistakes. Cons I would like to see a spot where repo reasons could be listed or reasons for missed payments etc. Review Source JW James W. vp loan operations Financial Services Used the software for: 1-2 years ### "Great Software, Easy to use" May 15, 2020 5.0 Pros Overall its easy to learn with very little learning curve. Cons Honestly can't think of anything. Great software Review Source LB Louis B. EVP Banking Used the software for: 2+ years ### "We love Allegro" May 29, 2020 5.0 We love this software. It integrates with other vendors we partner with to manage and service our indirect lending program. I would/have recommended this software to others. Can not say enough about service, support, ease of use, dependability, availability and responsiveness of the entire team. Pros This software is intuitive and easy to use. It is dependable and makes are job easier and provides a valuable tool to work with our dealer network. Cons Nothing we love the product. We were worried switching from DILLS to ALLEGRO-we didn't think it could get better-we were wrong. Review Source Response from Integrated Lending Technologies June 1, 2020 We work very hard to make Allegro easy and intuitive to use. One of our top goals is making the customer experience the best in the industry! Thank you for your review and your business! Let us know if we can enhance your experience in any way! AB Anna B. Director of Lending Services Banking Used the software for: 1-2 years ### "Allegro" May 15, 2020 4.0 It has a lot more features that DILLS (the product we were previously using) Pros Easy to use. It has a good workflow. The Alerts help a lot. Cons The reporting feature has tons are reports but most are not very helpful. I have tried to edit some of them but the variables are difficult to manipulate and I haven't been able to get the info I would like to have. Would be great to either have options to reports or training on how to change them myself. The automatic approval matrix could be easier to program. We use that very minimally because it is confusing & not worth the time trying to figure out. Reason for choosing Allegro Lending Suite We moved from the DILLS product to Allegro because DILLS was being sunset. Allegro seemed more like an upgrade to DILLS than totally changing products so we were happy to stay with ILT an move up to the new product. Review Source WJ Wendy J. Assistant Branch Manager Financial Services Used the software for: 1-2 years ### "Allegro system review" May 21, 2020 5.0 very pleased. Anytime we have had problems with the system they are really fast to get it fixed and keep us updated. Pros It is really easy to navigate and user friendly. Cons In the verification step on the confirm deal tab you have to save it then go back and confirm it. This is really frustrating, I think it should just have to be confirmed once. Other than that nothing every thing else is really user friendly. Review Source Response from Integrated Lending Technologies June 2, 2020 Thank you, we appreciate your review and are glad you like the navigation and how easy it is to operate. We have discussed your feedback regarding the verification tab and realized you are absolutely correct; there is a better and more efficient way to go about it. We will be implementing these changes, if you'd like to add anything please feel free to reach out to us anytime! Thank you for helping make Allegro better for everyone. It's feedback like this that Allegro was built on! Similar Products Featured