# Page 2 | Allegro Lending Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Allegro Lending Suite the right Loan Origination solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182825/Allegro-Lending-Suite/reviews

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Allegro Lending Suite

4.4 (64)

[View alternatives](https://www.capterra.com/p/182825/Allegro-Lending-Suite/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Allegro Lending Suite

## Showing most helpful reviews

Showing 26-50 of 64 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BD

Barbara D.  
Branch Manager  
Banking  
Used the software for: 2+ years

### "Great product"

May 15, 2020

4.0

We have been using the Allegro Lending Suite/Dills for many years and have been very pleased that we have been able to work with dealerships all over the state and service our members.

Pros

Love that this system organizes and shows necessary information in a legible format to make a decision on a loan request. Also that you can communicate with the dealership via instant messaging.

Cons

Dislike the new updated way to recalculate payment option using the deal maestro. It is not as smooth as I would like.

Reason for choosing Allegro Lending Suite

Was currently using Dills prior to upgrade to Allegro and Allegro Lending Suite could service all three platforms in one.

Review Source

TR

THOMAS R.  
Manager of Indirect Lending  
Banking  
Used the software for: 1-2 years

### "Great product and great people to work with."

May 15, 2020

5.0

Our business is dependent on Allegro. I have found their support team and specialists to be most helpful and responsive to any request I make of them. They are genuinely concerned with providing top notch service.

Pros

Allegro integrated with our core system saving time when posting loans. Our loan officers can access the system from anywhere there is an internet signal, making working remotely a seamless option. The reporting capabilities of Allegro are near endless making analytics easier to access and more informative.

Cons

Certain pages that we use daily are sometimes overly sensitive to mouse movement causing unwanted navigating within that page. Sometimes late in the evening the latency is excessive. This may be an internet issue; but it seems to happen on IE and Chrome as well.

Review Source

KW

KIM W.  
Regional Manager  
Banking  
Used the software for: 2+ years

### "Allegro Platform"

May 20, 2020

4.0

Very good

Pros

It is easy to use, they have a responsive support team.

Cons

The reporting and no online written manual available

Review Source

Response from Integrated Lending Technologies

June 2, 2020

Thank you very much we are happy to hear that our customer service team is doing a great job. That is one core pillar of the company...to have the best support in the industry! The reporting engine is a very robust feature and can be extremely powerful. If you'd like we would be happy to provide additional training. Since the reports are completely customizable and you can even build them from scratch to get the data you want, there can be a bit of a learning curve. As mentioned, we'd be more than willing to spend as much time as you need to feel comfortable using the reporting engine.

MM

Murphy M.  
VP Sales Finance  
Financial Services  
Used the software for: 2+ years

### "CFB Anderson SC"

May 15, 2020

4.0

The reports ( self generated ) are great tools to track business and trands.

Pros

The site is very organized and an easy tool to underwrite And fund business .

Cons

Often , when we do not approve a request , we will make a counter offer or payment call. A better way to convey this down sell or other option is needed on the decision screen instead of manipulating the figures and adding comments. The dealers are often confused by our response. Also , we need the ability to change dealer information from a branch level- especially our main contact .

Review Source

AS

Alexander S.  
Senior Lending Consultant  
Financial Services  
Used the software for: 1-2 years

### "Allegro Lending"

May 15, 2020

4.0

I have had a lot of good experiences. I really like the ease of use but again, know that this products could be much much more helpful if we were to integrate more of our products and forms into it.

Pros

I like the ease of bouncing through the aspects that I need in order to underwrite. It makes it very simple to click to view a credit report, then back to the debt calculation and then to the notes.

Cons

My biggest con I believe comes from the fact that we (my company) are not using the site to its full potential. Integrating all that we can to create the highest functionality.

Review Source

RL

RICHARD L.  
INDIRECT LENDER  
Automotive  
Used the software for: 2+ years

### "EASY TO NAVIGATE"

May 15, 2020

5.0

MY EXPERIENCE HAS BEEN WONDERFUL. I CAN USE THIS SOFTWARE ON MULTIPLE COMPUTERS IF I'M AT HOME OR AT THE OFFICE. I CAN EVEN USE IT ON MY IPHONE OR TABLET

Pros

THIS SOFTWARE IS EASY TO USE, EASY TO NAVIGATE, AND MAKE QUICK, SOLID DECISIONS

Cons

I HAVE NO ISSUES WITH THIS SOFTWARE. LIKE I SAID IT'S EASY TO USE. EVERYTHING YOU NEED TO MAKE A QUICK DECISION FOR THE DEALER AND KEEP VOLUME UP AND LOSSES DOWN AND THAT'S IMPORTANT

Review Source

TD

Tim D.  
Retail Lending Manager  
Banking  
Used the software for: 2+ years

### "Indirect lending operation "

May 20, 2020

3.0

Good but a little over complicated

Pros

Email alerts Integration with our core Clear tabbing for review Auto/Deal Snapshot Reporting

Cons

Reporting Overly complicated- This needs to be thinned out to more relevant reporting Deal modification needs to be easier- You should be able to modify the submitted deal on the front page. Going to maestro seems unneeded and difficult when mobile Setting up institutional docs should be an easier process and cross feedable from the dealers input.

Reason for choosing Allegro Lending Suite

Best option at the time.

Review Source

MW

Malinda W.  
AVP  
Banking  
Used the software for: 2+ years

### "Review"

May 20, 2020

4.0

It's a good system for all lender sizes.

Pros

Interfaces will core lending suite well. Is easy to use and works well with dealer lending platforms such as DealerTrack and Route One. Also works as a standalone for dealers who do not use DT or RO, such as motorcycle dealers, RV dealers, etc.

Cons

It has an auto decision function that could be more robust by programming to assist credit unions with whether the potential member qualfiies for membership. Right now, it only uses home zip code. Work zip code would be helpful.

Review Source

SD

SHERRY D.  
LOAN OFFICER  
Banking  
Used the software for: 2+ years

### "Allegro "

May 20, 2020

5.0

It has been a great experience and when I call for help they are always wonderful to deal with.

Pros

It is very easy to process and get the dealer an answer quickly. I like that we don't have to fax the answers back it just goes back to them. It is a very good program.

Cons

I don't like the way the credit reports print, they are a little harder to read then the ones we print in the office.

Reason for choosing Allegro Lending Suite

It was the best suit for us and it was promoted real well to us from other credit unions that used it.

Review Source

TC

TIFFANY C.  
SENIOR LOAN OFFICER  
Banking  
Used the software for: 1-2 years

### "ALLEGRO LENDING"

May 15, 2020

5.0

GREAT

Pros

RESPONSE TIME AND EASY TO VIEW LOTS OF OPTIONS

Cons

CREDIT REPORT NEEDS TO BE EASIER TO VIEW

Review Source

Response from Integrated Lending Technologies

May 20, 2020

Thank you for your review! We're glad you like the response time and the many options available to you at no additional cost! We value feedback and are always open to hearing ways to improve. In fact, many features in Allegro came from feedback like yours. With that in mind, we'd love to hear your ideas on how to make credit reports easier to view. We wanted to make sure you knew that there are a couple different ways to view credit reports and even some customizable user settings which might help. We're completely serious when we say...let us know how credit reports would be improved! Thank you for being such a valued client and we look forward to hearing from you soon!

ML

Michel L.  
Aircraft Finance Specialist  
Banking  
Used the software for: 1-2 years

### "Simple and Efficient"

May 15, 2020

5.0

The ILT Team has been responsive and easy to work with during the process of customizing the software to our unique product needs.

Pros

Allegro allows a fast and defined review of applications presenting results in a logical and readable format allowing for quick decisions. It also allows for easy changes or corrections to down payment amounts and loan request amount that immediately flow the the analysis & exceptions screen for review.

Cons

We're having some challenges where the Contract Date on the Deal Structure Screen has to be changed before an Approval Decision can be made. Declines are not affected, only Approvals.

Review Source

MS

Murray S.  
EVP  
Automotive  
Used the software for: 2+ years

### "Excellent Decision Making software"

May 20, 2020

5.0

Their customer service has always been helpful when I needed answers quickly.

Pros

It makes credit decisions easier. It's easy to use to ensure you have all the information necessary to make a solid credit decision

Cons

More fraud detection tools. No matter how many you think you have it would help if you have cross referenced other data to ensure the customer is who they say they are.

Reason for choosing Allegro Lending Suite

Right product and right price for us.

Review Source

TH

Taylor H.  
Vice President  
Financial Services  
Used the software for: 2+ years

### "Allegro Review"

May 26, 2020

4.0

Pros

this is a very user friendly platform and I love the modified reports you can create on demand.

Cons

Would love to see a fast funding option outside of the digi docs platform.

Review Source

Response from Integrated Lending Technologies

June 1, 2020

Thank you for your review! We're really happy you like the reporting engine, out of all the Allegro features...that one is by far the most powerful! Please reach out to us to discuss the fast funding option you mentioned. We are always open to hearing ideas.

DF

Doug F.  
Dealer Services Manager  
Banking  
Used the software for: 2+ years

### "Allegro Review Survey"

May 15, 2020

5.0

we use Allegro on a daily basis to decision applications sent in by the dealerships, maneuvering through the screens is easy, funding goes smoothly.

Pros

its easy to use, all the screen are clear to read, it exports the info over to our core system with out any problems.

Cons

integration took longer than expected. other than that, the software works fine.

Reason for choosing Allegro Lending Suite

already had Allegro when I started working here.

Review Source

SM

Sue M.  
Director of Lending  
Banking  
Used the software for: 2+ years

### "Allegro Online Lending System forIndirect Dealers"

May 15, 2020

5.0

I've worked with this system for many years now and this latest upgrade has been great.

Pros

I like that it's easy to maneuver through each section and is very detailed. Also, like the fact we can download the loan information into our core system which saves time for us.

Cons

None at this time that I can think of. It works for my staff and myself and we have very few issues.

Review Source

LA

Lois A.  
Director of Sales  
Banking  
Used the software for: 2+ years

### "Excellent choice for indirect lending!"

May 15, 2020

5.0

The best experience with Allegro has been dealing with their team. They are very hands on and responsive to our needs!

Pros

I have been very impressed with the dress rehearsal tool. This is a new feature from the previous platform and has been most beneficial! I am also very pleased with the customizable reports.

Cons

We currently have no complaints about the software.

Review Source

BK

Bobbie K.  
Director of Credit  
Banking  
Used the software for: 2+ years

### "Easy to use"

May 20, 2020

5.0

We find the software easy to use and gather information for an informed decision.

Pros

All the tabs are very easy to use and information is easy to move through for review of the loan.

Cons

Notes should be the first tab to come up on the loan. Usually this information is pertinent to the decision so should be first to review so it is not missed.

Review Source

CB

Chris B.  
Owner  
Automotive  
Used the software for: 2+ years

### "Satisfied Customer"

May 20, 2020

5.0

Completely satisfied

Pros

Structuring the deals is quite simple. Reporting information

Cons

New reporting more difficult than previous version

Alternatives considered

[defi SOLUTIONS](https://www.capterra.com/p/144428/defi-SOLUTIONS/)

Reason for choosing Allegro Lending Suite

value

Review Source

Response from Integrated Lending Technologies

June 2, 2020

We're glad you are completely satisfied...music to our ears! Yes you are correct that our reporting engine is a bit more difficult to use than previously due to all the enhanced functionality and ability to completely customize reports and even build them from scratch. We'd be happy to provide any additional training you feel you need to get the most out of the reporting engine. If you'd like that, please reach out to us any time!

JB

Jason B.  
Indirect Lending Rep  
Banking  
Used the software for: 6-12 months

### "Allegro is terrible"

May 15, 2020

1.0

If there is another program to use, use that one instead. Wish I could give Allegro at least 1 star, but, just no.

Pros

There is absolutely nothing I have found to like about this software.

Cons

Jumbled. Busy. Not mobile compatible. Not user friendly. Very un-fluid

Review Source

Response from Integrated Lending Technologies

July 8, 2020

We appreciate every review, even if it's not the most positive. It's an opportunity to for us to make the software better. We'd be happy to jump on a screen-share call to see more specifics of what you don't like or what we could do better. Lastly we offer additional training sessions at no charge, if you think that would help. We're sorry you haven't liked Allegro, we are willing to listen and understand how it can be the best solution for you.

MT

Martha T.  
IDL Dealer Rep & Processor  
Financial Services  
Used the software for: 2+ years

### "All around great product with great support!"

May 15, 2020

5.0

Pros

I love the ability to create my own reports. The support team is great! \[SENSITIVE CONTENT HIDDEN\] always helps me a lot with any problems I have, he is very knowledgeable and quick to respond.

Cons

I wish I had the ability to "undo" a funding notice.

Review Source

DP

Dana P.  
Finance Manager  
Automotive  
Used the software for: 1-2 years

### "Pros and Cons"

May 26, 2020

5.0

It is a fast way to get docs in for funding,

Pros

I like the drop and drag feature, and the notes from the buyer and or funder.

Cons

I do not like the fact I can not send a message back to the buyer or funder on the Allegro system. I also do not like that everything is labeled only under the app number and not the name and app number.

Review Source

Response from Integrated Lending Technologies

May 28, 2020

Thank you for your review and that Allegro is meeting your needs! You should be able to send messages back to the buyer or funder and it should look just like a chat between you and the lender from the "Maestro". If you get in the app and click on the guy in the top right corner, you should see the ability to send messages back and forth. Regarding everything being labeled under the app number, there are places where this can be changed. You are more than welcome to contact us and we will walk you through the steps of how to accomplish this.

WE

Wendy E.  
Indirect Funding Specialist  
Banking  
Used the software for: 2+ years

### "Completely Satisfied"

June 25, 2020

5.0

I like the system a lot more then the system we were using

Pros

very user friendly.. I love all the tabs on the left since I have to bounce around quite a bit

Cons

it took some time to get used the report section... creating and all

Review Source

BM

Becky M.  
Branch Manager  
Banking  
Used the software for: 2+ years

### "Allegro Review"

May 20, 2020

5.0

Pros

The software is very user friendly. I am not a computer person but I find it very easy to use.

Cons

Having to confirm the verification twice. It doesn't really make sense to me to have to confirm more than once.

Review Source

AA

ANTHONY A.  
LENDING MANAGER  
Banking  
Used the software for: 1-2 years

### "ALLEGRO LENDING SUITE REVIEW"

May 15, 2020

5.0

OVERALL EXPERIENCE HAS BEEN GREAT.

Pros

IT IS EASY TO USE. IMPLEMENTATION WAS EASY AND ALL THE DATA YOU NEED IS RIGHT AT YOUR FINGER TIPS. EASY TO COMMUNICATE WITH DEALERS.

Cons

WHEN YOU GO BACK TO LOOK AT A DIFFERENT SCREEN IT TAKES YOU OUT OF THE DEAL COMPLETELY .

Reason for choosing Allegro Lending Suite

ALLEGRO CAN INTEGRATE WITH MUTILE SOURCES, ROUTE ONE, DEALER TRACK, ETC.

Review Source

SJ

Stacy J.  
Loan Officer  
Banking  
Used the software for: 6-12 months

### "Lending Suite User"

May 18, 2020

4.0

The staff is very helpful and we use this system daily with local lenders. The ease of use, and amount of info given, is very beneficial for us.

Pros

We have used this software for 6-12 months now and the integration from their previous system, to the new system, was pretty smooth. They added some very helpful features and there is a lot of info and reports that are helpful within the system.

Cons

There were some kinks to work through in the beginning but I have no complaints about the system.

Review Source

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