--- title: "Wide Narrow Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Wide Narrow Software - reviews, pricing plans, popular comparisons to other Competitive Intelligence products and more." source_url: "https://www.capterra.com/p/182829/WideNarrow/" page_type: "product" language: "en" --- # Wide Narrow Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Wide Narrow ## What is Wide Narrow? Wide Narrow is the hub for all your intelligence programs, breaking down silos across Market and Competitive Intelligence, Strategy, Innovation, and more. Leveraging a 3-step analysis workflow, our platform helps you convert external information into internal insights. Collect relevant information at scale, co-create insights, and share those perspectives with your stakeholders in dynamic deliverables. Are you ready to level up your intelligence hub? Contact us today for a live demo! ## What is Wide Narrow used for? [Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2000 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wide Narrow?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.infodesk.com/&name=Wide Narrow) ## Wide Narrow Overview Updated August 2026 AI summary Wide Narrow is a cloud-based competitive intelligence platform designed for small to enterprise businesses seeking to monitor markets, competitors, and trends. It offers real-time analytics, website and social media monitoring, customizable reports, benchmarking, and integrations with collaboration and analytics tools. Teams use Wide Narrow to inform strategic planning and track performance with accessible data visualization and alerts. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wide Narrow 4.6 (5) VS. [### Semrush](https://www.capterra.com/p/151962/SEMrush/) [4.6 (2,325)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting Price $2000 per user, per month Starting Price $139.95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 4.3 (2,322) Value For Money 4.4 (5) Value For Money 4.2 (1,897) Customer Service 5.0 (5) Customer Service 4.4 (1,703) ## Wide Narrow alternatives [Hermix](https://www.capterra.com/p/10009064/Hermix/) [4.7 (99)](https://www.capterra.com/p/10009064/Hermix/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009064/Hermix/) [Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/) [4.6 (261)](https://www.capterra.com/p/148472/SimilarWeb-Pro/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148472/SimilarWeb-Pro/) [Google Alerts](https://www.capterra.com/p/202337/Google-Alerts/) [4.7 (315)](https://www.capterra.com/p/202337/Google-Alerts/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202337/Google-Alerts/) Highest Rated [Ahrefs](https://www.capterra.com/p/176340/Ahrefs/) [4.7 (585)](https://www.capterra.com/p/176340/Ahrefs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176340/Ahrefs/) [View all alternatives](https://www.capterra.com/p/182829/WideNarrow/alternatives/) ## FAQs about Wide Narrow Overview ### What company size and specific industries is Wide Narrow built for? Wide Narrow is designed for mid-market and enterprise organizations that need market intelligence, competitive intelligence, strategy, innovation, regulatory intelligence, and sustainability support. It fits companies in industries where tracking markets, competitors, regulations, and sustainability trends is important, especially businesses with research and strategic planning needs. Features and Usability ### What are the key features of Wide Narrow? Wide Narrow offers real-time monitoring and real-time analytics, plus website monitoring, web traffic reporting, and social media monitoring. It also includes ad hoc reporting, customizable reports, data visualization, benchmarking, trend analysis, alerts and notifications, and third-party integrations for tracking and comparing performance data. Integrations ### Which third-party tools and platforms does Wide Narrow integrate with? Wide Narrow integrates with 10 third-party tools and platforms, including communication and collaboration tools like Microsoft Teams, Microsoft Viva Engage, Slack, and Microsoft SharePoint, plus data and analytics platforms such as Domo, Qlik Sense, and Tableau. It also connects with Salesforce Sales Cloud, Microsoft Power Automate, SharePoint, and Zapier. Getting Started and Support ### What training and onboarding options does Wide Narrow offer? Wide Narrow provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Wide Narrow offer? Wide Narrow provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback about support experience is available in the catalog data, so user sentiment on response times, helpfulness, or common frustrations cannot be described. ## Features AI summary Based on 869 Competitive Intelligence reviews Not all Competitive Intelligence tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **SEO Management** (**57%** of reviewers rated this feature as critical) - **Competitive Analysis** (**56%**) - **Search/Filter** (**43%**) Wide Narrow includes **Competitive Analysis** and **Search/Filter**, giving teams a way to track rivals and quickly narrow down relevant market data. However, it does not offer **SEO Management**. Instead, it provides **Reporting/Analytics** (**40%**) and **Performance Metrics** (**41%**), which help businesses monitor results, spot trends, and make better competitive decisions, allowing teams to focus on strategy with clearer performance insight. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Benchmarking Compare key metrics for the business against prominent players in the industry Campaign Analytics Track and interpret campaign performance metrics Wide Narrow 25 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Campaign Analytics: Track and interpret campaign performance metrics - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Customer Profiles: Record customer information, purchase history, and other notes - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Web Traffic Reporting: Collect and analyze traffic data about website visitors --- Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 4.4 (5) Free Trial Basic $2,000 Value for money 4.4 (5) 4.4 Based on 5 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)[ Domo](https://www.capterra.com/p/119119/Domo/) ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FM Florian M. VP Global Strategic accounts Hospital & Health Care ### "AI with human Intel still allowed" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2019 Great spirit, open minded and responsive team with users in mind. Pros WideNarrow opened great perspectives for us, feeding us constantly with valuable data we would have probably not found / not timely found. But most importantly it forced us to collaborate stronger acroos layors and functions, analyze findings and apply human Inte on top of all leading to unique insights and responses. To me that is unique and true intelligence. Cons Until a few updates back it was quite clumpsy to add ad-hoc subject of interest to the searches but that has been resolved now and will, to my knowledge, be further improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Peter M. Head of Q8Oils Oil & Energy ### "Tracking made easy and fun" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2019 It is just a great an flexible software that also helpt my company to work differently with the CI process in general Pros Cloud based and easy to start up. Best in class customer support. Continues improvement of functionality. Easy to configure/set-up new colleagues. Love the weekly newsletters that gives my organization quick market insights from industries where our customers operate. Cons I have a Lenovo Thinkpad with touch screen. Before I can use the drag and drop functionality in the WideNarrow report module, I must disable this function. This is even if I am not using the touch screen, just the keyboard and mouse. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Peter B. Digital strategist Retail ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 7, 2019 Pros Searchable repository easy to share articles Automatic subscriptions Cons Difficult workflow Not being able to add more images Difficult to add data sources/numbers/stats Static templates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jay G. Manager, Competitive Intelligence Security and Investigations ### "Great tool for expanding your CI capabilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 28, 2019 WideNarrow has been a great partner for our team. They have amazing customer engagement and are willing to help you learn their system while also providing you with a strong and flexible CI platform for managing your news and competitive feeds. Pros Our team utilizes the software to greatly expand the quantity of news and content consumed. We saw a significant increase in the quality of the content in our portal and newsletter while also reducing misses on competitors moves almost completely. We rarely are caught off guard! Cons Like many CI systems, WideNarrow does not show its true strength right out of the box. There is a runway of time necessary to fully realize the software's potential. In our case, the reporting functionality is currently a very powerful tool for us to address executive needs, but out of the gate, it took ~6 months for enough data to populate to show value in the reporting module. We believe the POC process suffers due to this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK adrienne K. sr. info research analyst Insurance ### "WideNarrow Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2019 A great experience - worked with a professional team with a commitment to an excellent product backed by a super customer service team. Pros A intelligent & sophisticated current awareness product with many impressive features that increases efficiencies and seamlessly integrates into workflow. Little or no learning curve, intuitive UI, responsive customer service. AI tagging and good search/filter functionality. Additional webinars and training tips are offered and done well. Cons Have "kicked the tires for the last 9 months and no concerns. It has only increased our efficiencies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.