Who Uses This Software?

Market Intelligence, Competitive Intelligence, Strategy, Sales Enablement, Business Development, Product Marketing, Marketing, R&D, Risk Departments.


Average Ratings

5 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Wide Narrow
  • www.widenarrow.com/
  • Founded 2005
  • United States

About Wide Narrow

Wide Narrow is an Intelligence solution built to streamline the intelligence process for teams worldwide. With a simple 3-step workflow (Screen, Refine, Report), Wide Narrow helps teams efficiently analyze information, collaboratively refine intelligence, engage stakeholders and distribute insights with best of breed alerts newsletters, reports and dashboards.


Wide Narrow Features

  • Alerts/Notifications
  • Benchmarking
  • Competing Product Analysis
  • Keyword Tracking
  • Social Media Monitoring
  • Trend Analysis
  • Website Monitoring

Wide Narrow Reviews Recently Reviewed!


Great tool for expanding your CI capabilities

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our team utilizes the software to greatly expand the quantity of news and content consumed. We saw a significant increase in the quality of the content in our portal and newsletter while also reducing misses on competitors moves almost completely. We rarely are caught off guard!

Cons: Like many CI systems, WideNarrow does not show its true strength right out of the box. There is a runway of time necessary to fully realize the software's potential. In our case, the reporting functionality is currently a very powerful tool for us to address executive needs, but out of the gate, it took ~6 months for enough data to populate to show value in the reporting module. We believe the POC process suffers due to this.

Overall: WideNarrow has been a great partner for our team. They have amazing customer engagement and are willing to help you learn their system while also providing you with a strong and flexible CI platform for managing your news and competitive feeds.

AI with human Intel still allowed

Mar 22, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WideNarrow opened great perspectives for us, feeding us constantly with valuable data we would have probably not found / not timely found. But most importantly it forced us to collaborate stronger acroos layors and functions, analyze findings and apply human Inte on top of all leading to unique insights and responses.

To me that is unique and true intelligence.

Cons: Until a few updates back it was quite clumpsy to add ad-hoc subject of interest to the searches but that has been resolved now and will, to my knowledge, be further improved.

Overall: Great spirit, open minded and responsive team with users in mind.

WideNarrow Review

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: A intelligent & sophisticated current awareness product with many impressive features that increases efficiencies and seamlessly integrates into workflow. Little or no learning curve, intuitive UI, responsive customer service. AI tagging and good search/filter functionality. Additional webinars and training tips are offered and done well.

Cons: Have "kicked the tires for the last 9 months and no concerns. It has only increased our efficiencies.

Overall: A great experience - worked with a professional team with a commitment to an excellent product backed by a super customer service team.

Tracking made easy and fun

Mar 19, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cloud based and easy to start up. Best in class customer support. Continues improvement of functionality. Easy to configure/set-up new colleagues. Love the weekly newsletters that gives my organization quick market insights from industries where our customers operate.

Cons: I have a Lenovo Thinkpad with touch screen. Before I can use the drag and drop functionality in the WideNarrow report module, I must disable this function. This is even if I am not using the touch screen, just the keyboard and mouse.

Overall: It is just a great an flexible software that also helpt my company to work differently with the CI process in general

Feedback

Mar 07, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Searchable repository

easy to share articles

Automatic subscriptions

Cons: Difficult workflow

Not being able to add more images

Difficult to add data sources/numbers/stats

Static templates