# Salesforce CPQ & Billing Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Salesforce CPQ & Billing Software - reviews, pricing plans, popular comparisons to other Quoting products and more.

Source: https://www.capterra.com/p/182855/Salesforce-CPQ

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# 

 Salesforce CPQ & Billing Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Salesforce CPQ & Billing

## What is Salesforce CPQ & Billing?

Take your revenue to new heights. Sell and bill on one platform. Configure, Price, and Quote complex deals all on the world's #1 CRM. Unify sales and finance with complete visibility across the customer lifecycle from quote to retention. Give Sales teams and channel partners the necessary tools to quickly configure, price and quote complex solutions. Automate discounts, pricing, and approvals to maximize revenue and margins

## What is Salesforce CPQ & Billing used for?

[Quoting](https://www.capterra.com/quoting-software/)[Proposal Management](https://www.capterra.com/proposal-management-software/)[Document Generation](https://www.capterra.com/document-generation-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$75

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Salesforce CPQ & Billing

4.0 (11)

VS.

[4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$75

Per User, Per Month

Starting Price

$15

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (11)

Ease Of Use

4.7 (9,248)

Value For Money

4.0 (9)

Value For Money

4.5 (5,719)

Customer Service

4.1 (9)

Customer Service

4.5 (5,410)

## Salesforce CPQ & Billing alternatives

[4.6 (191)](https://www.capterra.com/p/135691/QuoteWerks/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (1,242)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (298)](https://www.capterra.com/p/133332/Proposify/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/120111/SteelBrick-CPQ/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Quotes/Estimates

4.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Billing & Invoicing

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Automated Quoting

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Generate rule-based quotes for clients automatically

Contact Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Reporting & Statistics

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Third-Party Integrations

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Salesforce CPQ & Billing 88 features

Drawing and modeling designs within 2D flat dimensions

Store and manage 3D digital assets

Representation of any object in 3D

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Generate rule-based quotes for clients automatically

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Track and manage schedules and meetings via an integrated calendar

Create and manage digital catalog of products/services with their details, specifications, and price

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Configure existing workflows to meet your organization's needs

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Integrate with existing ERP systems

Estimate expected cost based on various factors before a project begins

Usage of documents or items within a specific organization

Form predictions based on past and present data/trends

A process designed for sellers to guide them through the entire selling process

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

A repository of previously used/received RFP questions with responses

Monitor task progress and planned accomplishments to better manage project status

Manage and handle various international currencies

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Calculate rule-based prices for a product/service

Track and manage the profit margin between the cost of a product and its selling price.

Calculate rule-based prices for a product/service

Tool used to determine accurate pricing and product eligibility for borrowers

Streamlining repetitive tasks and activities through automated and predefined workflows

Present a catalog of inventory that customers can view

Customize the specifications of a finished product to meet the particular needs of a customer

Reporting on how each user, task or process has advanced since its initiation

Create proposals based on costs of labor and materials

Generate quotes or estimates for customers

Receive data and information in real time

Visualize products in real time, as they are configured

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Enables creation, management, and tracking of product requirements & features during product production/development

The process of creating a questionnaire and submitting it to prospective vendors.

Manage and process incoming documents detailing requests for proposals

The process of creating proposals in response to requests received from potential clients

Configure products according to pre-defined rules and/or constraints

Automate processes to manage leads, contacts, opportunities and sales activities

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.0 (11)

4.0

Based on 11 reviews

## Pricing

Value for money

4.0 (9)

[View pricing plan details](https://www.capterra.com/p/120111/SteelBrick-CPQ/pricing/)

CPQ

$75.00

Per User,Per Month

It includes:

-   Configuration
-   Enhanced Product Catalog
-   Pricing
-   Quoting

CPQ Plus

$150.00

Per User,Per Month

It includes:

-   Advanced Approvals
-   Configuration
-   Enhanced Product Catalog
-   Order Management
-   Pricing
-   Quoting
-   Usage-Based Pricing

Value for money

4.0 (9)

4.0

Based on 9 reviews

## Integrations

[

Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (9)

4.1

Based on 9 reviews

## User reviews

Overall rating

4.0

Based on 11 reviews

Filter by rating

5(3)

4(5)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

App Developer

Information Technology and Services

### "Streamlined Sales with Complex Setup"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 26, 2026

Overall, Salesforce CPQ & Billing is powerful and efficient for sales automation, though setup and customization can be challenging.

Pros

I loved Salesforce CPQ & Billing for streamlining quotes, pricing, and invoicing—making sales processes faster, accurate, and efficient.

Cons

The setup and customization can be complex, requiring time and expertise to optimize for specific business needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Adashia F.

Owner

Health, Wellness and Fitness

### "It works, but there is a learning curve"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

February 2, 2026

I used it for work, but I would not use it for my own business. It definitely works, but has a learning curve and limited customization in my opinion

Pros

Widely used ORDER MANAGEMENT - does what it needs to do INVENTORY MANAGEMENT - does what it needs to do

Cons

EASE OF USE - there was a steep learning curve for me DESIGN - could use more options for customization

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Steve D.

Sales Operations Specialist

Facilities Services

### "Salesforce for Quoting"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 19, 2025

When I quote a customer, I enter the info into Salesforce and they track the progress of the quote, Very good for tracking sales and wins and losses

Pros

very intuitive software, enter information and it give you options of alerts after you submit quote information.

Cons

There is nothing not to like about this. This is very good software for tracking quotes and results.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NR

Neha R.

QA Manager

E-Learning

### "Salesforce CPQ & Billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 4, 2025

Pros

Easier to bill customers, automated quote generation, pricing, centralized products into single repository

Cons

High Cost of the tool, sometimes complex to implement and configure, need significant efforts to get it right

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Shawna S.

Business Development

Real Estate

### "Worth the hype - especially for medium size business looking to scale"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 25, 2025

My overall experience was pleasant in that the tool was efficient, scalable, adaptable and easy to use.

Pros

Ease of use, sales management, reminder tools, and customer support were the best features of this product

Cons

I wasn’t a big fan of the way invoicing was set up and the struggles with customization in that area.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Executive

Sports

### "Salesforce CPQ User"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

May 9, 2025

Pros

Makes it easier for my organization to work and expand current contracts.

Cons

Learning curve that comes with switching over from the previous platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Roman G.

Information Technology Audit

Human Resources

### "Flexibility and efficiency within the CRM software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 3, 2025

Allows flexibility for customers with franchisees models, however the implementation can become costly and time consuming.

Pros

Allows to easily process opportunities with multiple clients under the same customer (franchisees).

Cons

Implementation can become costly as there are multiple dependencies on downstream systems.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Allow better flexibility in deals closing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

Jonas V.

Commercial

Commercial Real Estate

### "Salesforce CPQ Big Yes"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 23, 2025

Salesforce CPQ est parfait pour la rédaction de devis simple et gestion commercial.

Pros

Simplicité, ergonomie, automatisation, Salesforce est parfait pour gérer votre portefeuille client.

Cons

L'outil peut être peu flexible lorsque l'on cherche à réaliser des taches spécifiques

Alternatives considered

[Oneflow](https://www.capterra.com/p/148241/Oneflow/)

Reasons for choosing Salesforce CPQ & Billing

Car salesforce CPQ permet de lié différents logiciel tel que OneFlow

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Lindsey B.

Account Manager

Research

### "Gets the job done"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 20, 2024

It has been a mediocre experience, as the service gets the job done although I feel it is not the most user friendly platform.

Pros

Salesforce CPQ makes it easy to have all account information, billing, proposals and proposal iterations in one place.

Cons

I found Salesforce CPQ to be clunky and hard to manage when it relates to creating new quotes and proposals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

JOHN L.

ADMINISTRATIVE ASSISTANT

Events Services

### "GOOD PROGRAM"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 16, 2024

Pros

Simple way to coordinate services. Just need the right device.

Cons

A little slow at times but that could be the internet

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

Muturi T.

Accountant

Business Supplies and Equipment

### "A Great Business Billing Solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 29, 2024

Pros

It makes order management easy and billing and invoicing has been smooth

Cons

It meets all our CPQ and billing easy - no issues.

Switched from

[LogiSense Billing](https://www.capterra.com/p/18774/EngageIP-Billing-OSS/)

[Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

[Invoiced](https://www.capterra.com/p/222215/Invoiced/)

[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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