Who Uses This Software?

Geotab's technology is entirely scalable. The company serves any business, in any industry, with any fleet size. Additionally, the technology works with any type of vehicle, including electric.


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • GEOTAB
  • www.geotab.com
  • Founded 1996
  • Canada

About MyGeotab

Geotab is a leading global provider of premium quality, end-to-end telematics technology which include its GO devices (simple plug-and-play installation) and MyGeotab software. Geotab's intuitive, full-featured solutions help businesses of all sizes better manage their drivers and vehicles by extracting accurate and actionable intelligence from real-time and historical trips and vehicle data.


MyGeotab Features

  • Dispatch Management
  • Employee Management
  • Fuel Management
  • GPS Tracking
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Maintenance Management
  • Mileage Tracking
  • Motor Pool
  • Routing
  • Tire Management
  • VIN Lookup
  • Work Order Management
  • Cost Tracking
  • Fuel Tracking
  • Maintenance History
  • Maintenance Scheduling
  • Parts Inventory Management
  • Repair Tracking
  • Tire Management
  • Vehicle Information
  • Warranty Tracking
  • Work Order Management
  • Billing & Invoicing
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Management

MyGeotab Reviews Recently Reviewed!


Lots of Data, but Requires Dedicated Personnel

May 11, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The features on the dashboard are similar to what other competitors offer, but the layout is much more user friendly. The drop downs are more organized and the navigation to different fields is smooth. I also liked the very near to real time updates to the gps locations and the ability to pull data from the vehicle's ECM such as CEL, hours, and seat belt status.

Cons: Due to the vast amount of data at you finger tips its very difficult to monitor all crucial aspects as well as maintain additional responsibilities if your position requires it. I would recommend a dedicated role to benefit from the full capabilities of the software.

Overall: We were able to become compliant with the new E-Log mandate using GeoTab as well as drive a more safer fleet with employees that understood accountability was inevitable every time they got behind the wheel.

Great hardware, software is a little old-school but immensely feature-heavy

Dec 19, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: MyGeotab has enabled our small fleet management team to more easily gain vital insights into the health and safety of our fleet (about 10 vehicles). The feature-set is immense and very broad - it can be daunting when you first get your fleet set up. We have been able to set custom rules and triggers that have allowed us to match our fleet policy. These rules, such as instant notification of speeding violations or engine codes (via Geotab Hardware), have saved us money and time in vehicle repairs and downtime.

Cons: Geotab is a titan in the industry; they're the biggest name out there and they know it. However, they have lost their focus on usability. This application, for those unfamiliar with Fleet Management systems or new to the industry, is quite difficult to adopt. Fortunately, their direct Support is great (we had a troublesome, confused re-seller) and they have an expansive knowledgebase with videos and guides. We use this system in conjunction with Fleetio (direct integration!), and the difference in usability is overwhelming. I actually set up our system so that we never have to log in to MyGeotab because it's so darn hard to use and reconfigure.

Overall: We could not have had so much success with our Fleet Management project without MyGeotab. We picked them because of their integrate-ability and large list of features. We have grown from 1 to 8 vehicles in the last couple of years and could not keep up without a real system. We have direct access to real-time vehicle location, get instant notification of policy violations (we didn't even have policies beforehand), and can run reports to help us make more informed business decisions regarding the fleet. Our experience with our re-seller, unfortunately, was unpleasant but that is irrelevant to the system's performance and functionality. (TIP: You can always contact Geotab Support directly if your reseller is clueless.) Nonetheless we still have been able to successfully implement the system and have already seen a significant ROI.

Cool Functions. Bad Customer Support.

Mar 22, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is explanatory and we are able to monitor everything we want to in regards to drivers and vehicles. We can set up alerts and notifications, about things that happen, to keep us on track with our safety goals.

Cons: We have been trying to get our accounts merged into a single master account for over a year. No matter how often we reach out or try to move forward we still don't see progress.

Amazing Service and System

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use, the website, and the data. The Driver Scorecard are great! We currently use this in over 2k light duty units and I am extremely thrilled we have it.

Cons: I would like to see the ability to deactivate FOBS.

Overall: I love our WEX team, and the assistance we get when we need it. They are the best retailer! Any issues I have had were reconciled quickly. I think Geotab does amazing things for our fleet, and the open API is also great!

Great product. Has saved us a lot of trouble

Nov 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The ease of use and that we can see where our vehicles are at anytime. Great for tracking maintenance for your vehicle.

Cons: Not 100% accurate. Does not always show catch the actual road speed. I think it needs updating with actual road speeds.

Quick Implementation/No Contract

Jan 08, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: No contract!!! Hardware is inexpensive and implementation is quick. And no commitment. It's cheap enough you can keep a couple extra on hand just in case. Which is nice.

Cons: It's not as user friendly as other platforms. It gets the job done but has a bear bones feel. There is a lot of functionality but you have to dig. If you aren't a big company you don't get your own customer rep. So you just leave a message and wait for the sales rep to call back. Ours was super responsive but it would all depend on his work load.

Overall: If you are looking for a quick and easy ELD with no commitment Geotab is your huckleberry. If you want a pretty highly captivating platform that will engage drivers and staff no so much. It menu based not icon based which is hard for users in this ultra clicky world.

Geotab

Jan 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product offers a lot of different features. Our company has used it to alert drivers to potential bad driving habits. This has resulted in savings on insurance and vehicle maintenance.

Cons: I can't think of a con. It is easy to use and the cost is offset by actual savings in other areas.

This tracking device is loaded with features to better track fuel consumption, regular service dates

May 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It has a high refresh rate while tracking vehicles, sends engine faults, easy installation process, instantly synchronizes engine data.

Cons: Due to the fact that there are so many features the operating platform takes a while to get used to.

Plug&Play

Nov 29, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: our experience with Geotab is amazing. It is a simple plug and play ODB that provide secure and reliable information through there amazing online portal Checkmate.

The risk management tool at checkmate is really good to compare the driver scorecard with other drivers and can be used for bonuses and competition between drivers.

Vendor Response

by GEOTAB on December 02, 2014

Thank you for sharing your positive experience using our MyGeotab software (formally known as Checkmate). Also, it's great to know that the scorecard is working well for you and your organization.

Best Telematics Solution Ever

Nov 14, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Flexibility and Reliability in 360 dregrees, describes the solution.

Hardware, Software and the extanssion capabilities whith third part solutions defines the wide range of application in fleets

Vendor Response

by GEOTAB on November 15, 2014

Thank you for the glowing review! We are so pleased to hear that the solution matches your needs from all angles.