--- title: "Geotab Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Geotab the right Fleet Maintenance solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/18289/MyGeotab/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Geotab 4.3 (100) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Geotab Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews BG Bob G Safety DirectorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years. “They have a crazy amount of awesome apps to add into your software for fuel stops, mapping/ trip planning, etc.... trust me, you'll have a blast piecing stuff together.“ January 10, 2026 RM Rick M Director of FacilitiesNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Hard to dig for data, geotabs did not always work, customer service was poor, not technical in install support.“ December 15, 2024 GV Gio V Sales CoordinatorTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “The real-time tracking is super helpful, and the reports gave us great insight into things like fuel usage and driver behavior.“ July 9, 2025 KJ Kyle J CFOMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “Not very accurate, constantly having trouble with the devices, either they stop working completely or wont move on the map“ January 8, 2025 SM Salma M Project cordinatorTelecommunications, 2 - 10 employeesUsed the software for: 1-2 years. “The real-time data analytics, customizable reporting, and robust integration capabilities make it an invaluable tool for optimizing fleet operations and improving overall efficiency.“ May 29, 2024 GV Gio V Sales CoordinatorTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “Some of the more advanced tools aren’t very intuitive, so we had to spend time learning or asking for help.“ July 9, 2025 ZQ Zulma Q Corporate Credit Risk AnalystFinancial Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The cooperation with Geotab has greatly changed the whole idea of fleet management at the company.“ November 14, 2024 OS Ousman S Software DeveloperLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “It doesn't give the total miles of each vehicle in a specific date range directly, what it does is it gives all the records of the odometer reading since the device is installed, and we have to calculate manually by subtracting the last reading to the first reading in a specific date range. and it is too slow to load if the date range is high and also it doesn't give option to search with more than one vehicle.“ September 25, 2023 ## Showing most helpful reviews Showing 1-25 of 100 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Transportation assistant supervisor Used the software for: 1-3 years ### "Tracking made simple" August 23, 2026 5.0 Positive. Like I said, the tracking was very good. The app was easy to use, made it easy to follow and pull camera footage. Pros The tracking of the vehicles was excellent , and the app was very easy to use an installation was a breeze Cons We had an older system.Since then they've upgraded , ours was a little antiquated hopefully. We'll upgrade Review Source R Reviewer Lead Mechanic Used the software for: 3-5 years ### "Overall a good service." May 21, 2026 4.0 Overall it is a good prodict and service. We like tracking outr mileage and stops the buses make. It make is easier to locate vehicles that are stationed at other facilities when maintenance is due. Pros The real time loaction and Diagnostic Trouble Codes make it easier to find the vehicle and get issue repaired quickly. Cons The website changes that made navigating it more difficult. When I go looking for the trips history, it is a a couple more clicks to get there. Review Source R Reviewer Financial Controller Used the software for: 3-5 years ### "Construction Company" February 24, 2026 5.0 Overall the product is really good. We use it for GPS and Dash cams. There are still more features included which we have not used yet. Pros Geotab is a very powerful product and platform. The uses and integration seem endless. The userbilty is streamlined and easy pick up. Cons The third party reseller setup usaully means we are trying to be sold something, would be nice if geotab was more involved themselves. Review Source R Reviewer Safety Director Used the software for: 1-3 years ### "Best Safety Complaint Transportation Software" January 13, 2026 5.0 Geotab is FMCSA compliant and user friendly. Customer service is always ready to help (even for customization stuff). They have a crazy amount of awesome apps to add into your software for fuel stops, mapping/ trip planning, etc.... trust me, you'll have a blast piecing stuff together. You have full control to either turn on/ off, add or deactivate many extra items. Pros This is the best safety complaint Transportation software you will ever use for ELD's, live tracking and so much more... You will Love it!!! ELD Logs are in color and highlighted to display violations for easy viewing. Makes managing your drivers and fleet so easy at a cost that's beats the competitors. Cons No Cons to mention. I love everything about Geotab! Review Source R Reviewer Project Manager Used the software for: 1-3 years ### "Solid Option for Smaller Fleets" November 25, 2025 4.0 We had a positive overall experience with Geotab – it's a dependable, cost-effective platform with a strong feature set. For tech-savvy teams or smaller fleets, it offers great value, but for our specific needs, Samsara’s simplicity and streamlined UX made it a better fit. Pros Geotab had lower upfront costs compared to our current provider, Samsara, while still offering many comparable features. If you are tech-savvy, it’s a solid, scalable solution – especially for smaller fleets. We never experienced any major issues with the hardware or software, and the GPS tracking was consistently reliable. Cons While Geotab’s core functionality was strong, we found that Samsara delivered a more streamlined and intuitive experience, which proved essential for managing our large fleet of independent contractors. Geotab often required additional setup, third-party plugins, or multiple apps to achieve what Samsara offers out of the box. For example, Samsara combines ELD, DVIR, dispatch, and document submission into a single, easy-to-use driver app, whereas Geotab relied on multiple apps. Geotab’s more modular approach offered flexibility, but lacked the cohesion and simplicity we needed. Its UI was also a bit less intuitive, and felt a bit clunkier and more difficult for our dispatchers and drivers to navigate. It's a bit like comparing Android to Apple: Geotab gives you lots of control and customization, while Samsara delivers a more polished, user-friendly experience right away. For our dispatchers and drivers, that ease of use made a big difference in our day-to-day operations, but your mileage may vary. Review Source R Reviewer DOT Compliance Lead Used the software for: 3-5 years ### "5 years of extensive and "joyful" experience with Geotab. Resource material galore & user friendly!" February 8, 2022 5.0 Currently, we are looking into the ability to locate a driver by employee ID when they go "off duty "in HOS. Previously, in 2021, the Geotab customer service representative who oversees the company account conducted an onsite training/refresher with the DOT team at which time the DOT manager inquired about a way to separate light duty vehicles from regulated tractors this was a time-consuming stressor. The inquiry was addressed and resolved that same day! Huge time and money saver for the company! Geotab has stellar customer service from the initial inquiry, the resolution and always a follow up for any feedback the customer may want to provide. In person, a phone call , or an email ..Geotab will take great care of you . Pros The plethora of resources that Geotab offers are outstanding! Geotab resources include YouTube (check out Wild Card Wednesdays, subscribe to their blog, their online community, newsletters, webinars, how-to videos and more! The resources are what I like and admire most. Cons Honestly, I cannot state that I have any cons. I suppose I can admit that it takes a minute to adjust when my interface changes. Human nature, not a software con. Review Source Zulma Q. Corporate Credit Risk Analyst Used the software for: 1-3 years ### "Automating Fleet Cost Management Infrastructure " November 21, 2024 4.0 The cooperation with Geotab has greatly changed the whole idea of fleet management at the company. By means of an easily navigable dashboard, the platform encompasses all the necessary information about vehicle activity, drivers, and fuel rates. Pros Meanwhile, engine data and environmental monitoring enable you to find out what might be wrong with the vehicle before it requires a major repair. Sophisticated data analysis of fuel consumption integrated with driving behavior, route planning, and control of idle time to give tangible recommendations on minimizing fuel use on the vehicles in the fleet. Cons If there are many vehicles in the area, for example, in the center of large cities, the map interface may sometimes freeze. Small growth in content customization for automated report frames. Some of the features that are included in the desktop version are, however, missing in the mobile app. Review Source KJ Kyle J. CFO Used the software for: 3-5 years ### "Not the best" January 9, 2025 2.0 Pros Easy to install and set up, did not take long at all. Cons Not very accurate, constantly having trouble with the devices, either they stop working completely or wont move on the map Review Source R Reviewer System Analyst Used the software for: Less than 1 year ### "Geotab Management of our Fleet" July 18, 2022 4.0 It has been an easy transition from our previous software. Pros Being able to see where are trucks are at currently and looking and routes for following days. Cons Importing data from the system to put into Excel. Review Source R Reviewer VP, Safety Used the software for: Less than 1 year ### "Why did we wait so long to use GeoTab" June 29, 2022 5.0 Our cmpany has been with 2 other ELD platforms, but GeoTab has been by far the best for the money. Pros The ease of the system and the reporting capability. Real time GPS management Cons Nothing is jumping out at me at this point. Review Source R Reviewer Director of Facilities Used the software for: Less than 1 year ### "Former user" December 17, 2024 3.0 Not a great experience at all. Decided to switch to an all in one provider. Pros The software was the most positive part of the system Cons Hard to dig for data, geotabs did not always work, customer service was poor, not technical in install support. Review Source R Reviewer president Used the software for: 3-5 years ### "review of product" October 3, 2024 3.0 its been ok, but product needs to be more robust, has have more options Pros easy to use, app for drivers is very simple, and drivers don't have to repeat inputs daily Cons no integration, no app for carrier, delayed on tracking, not open customer service on weekends Review Source R Reviewer Safety Manager Used the software for: 1-3 years ### "Hope to see Geotab get better" January 9, 2020 3.0 Electronic logging devices are new to our industry and of course we know there are so many new issues we are experiencing and a learning curve as well. The old problems went away with ELD's but new ones have come up that must be addressed. With each new update to the Geotab program, the device gets better and better. On a whole I would say troubleshooting has been hard, communicating with the program developers/management. Issues we have come across are not taken seriously unless you have gone through so many steps to troubleshoot half of your day is shot with one truck/driver. We are lucky if that takes a day. We have had issues take weeks. It is very micro management intense. I am looking forward to updates everyday as those elusive program developers get it right once in a while... Pros Since my company leases the trucks we use, and the leasing company has gone to Geotab for the ELD of their choice. We chose this to keep drivers ease of transition from our truck to the sub truck when ours is in the shop for maintenance. The driver can use any smart device to log in to the Geotab app. This has worked pretty good. Some like their smart phones and others like to use the tablets installed in our trucks. Cons We do not like the structure the Geotab company goes by. Beware who you buy from and use as your provider as anybody can provide this service and they are only as good as they want to be. Find somebody who has a great customer service reputation. We would also want you to be aware there is a disconnect between software engineers and customer needs. We as a customer, are at their mercy and we get caught up between the regulations we have to follow and a software support that will ghost you when you are having issues. Review Source R Reviewer Fleet Supervisor Used the software for: I used a free trial ### "GeoTab Survey" September 1, 2023 5.0 Pros How easily it is to find specific units when needing to quickly find valuable information as to HOS Cons Not tapping into the reporting side due to not understanding it’s value. Review Source Mathias L. Technical support Used the software for: Less than 1 year ### "Great Value For Your Money" November 24, 2022 5.0 It's superb. We track our fuel, and drivers, and automate pricing to suit the needs of our business effectively. Pros It is easily customizable with other company software and really met our needs. Cons Not really had any issues, I would say I am good so far. You just need some time to be better at navigating through things. Review Source FD Frank D. Manager of Analytics & Member Engagement Used the software for: 1-3 years ### "Great fleet management software" September 4, 2023 5.0 It doers the job well. We use it mostly for fleet location alone at this point, but I can see value in the other features it offers and look forward to implementing them, Pros Relatively simple to use and has tons of features. Many of those features we don't use yet, but we are excited to roll them out in the future. Integrates with our Outage Management software. Cons Sometimes changes to filtering doesn't seem to take effect until you do a shift-refresh of the web page. Some of the administration screens could benefit from a makeover to make hem more usable. Review Source César O. TX senior manager Used the software for: 3-5 years ### "My path using MyGeotab" October 25, 2023 5.0 Pros Solid infrastructure and vision for the future, that allow innovation Cons Besides the company has huge experience and capabilities, it is not easy to learn from solid success cases. It looks like when we face new challenges, these are new challenges for Geotab too. However, sometimes someone at other latitudes already found a solution. Review Source R Reviewer parts manager Used the software for: 3-5 years ### "Best telematics company around" January 10, 2023 5.0 couldn't ask for a better company to support our fleets needs Pros Like the ease of use and the option to pick and choose just about anything you could think of for an add-on. Cons GP9 still needs some software tweaks, WIFI hotspot signal keeps dropping causing issues Review Source R Reviewer Driver Used the software for: 1-3 years ### "It's okay" May 12, 2023 3.0 Pros Ease of use Cons GPS and power constantly disconnected, always asking for a 30 minute time off during the day, that is an american rule not Canadian. Cannot add a generic driver for when a dealership drives the truck or a mechanic drives the truck that is not part of the company Review Source R Reviewer Customer Service & Support Used the software for: Less than 1 year ### "The best solution to manage your fleet" May 12, 2023 5.0 Pros GPS tracking and engine measurements are easy to understand and can be used by almost anyone with minimal knowledge of the platform. The ease of downloading a report is amazing. It helps to avoid serious future damage to our unit through the easy interpretation of failures. In addition, the rules and exceptions are ideal to understand the habits of drivers and improve their driving. Cons The explanation of the different modules when hovering over them is quite simple and does not fully describe the functionality of the module. Review Source R Reviewer Fleet Management Administrator Used the software for: 3-5 years ### "Geotab has fallen behind their competition" November 16, 2023 3.0 I felt like I was working with an out of date software. Pros GPS tracking was accurate and but without camera capabilities at the time, it felt very limited. Cons The customer UI was atrocious, and the entire software felt needlessly bulky. Review Source R Reviewer Analyst Used the software for: Less than 1 year ### "Great hardware, software is a little old-school but immensely feature-heavy" December 20, 2018 3.0 We could not have had so much success with our Fleet Management project without MyGeotab. We picked them because of their integrate-ability and large list of features. We have grown from 1 to 8 vehicles in the last couple of years and could not keep up without a real system. We have direct access to real-time vehicle location, get instant notification of policy violations (we didn't even have policies beforehand), and can run reports to help us make more informed business decisions regarding the fleet. Our experience with our re-seller, unfortunately, was unpleasant but that is irrelevant to the system's performance and functionality. (TIP: You can always contact Geotab Support directly if your reseller is clueless.) Nonetheless we still have been able to successfully implement the system and have already seen a significant ROI. Pros MyGeotab has enabled our small fleet management team to more easily gain vital insights into the health and safety of our fleet (about 10 vehicles). The feature-set is immense and very broad - it can be daunting when you first get your fleet set up. We have been able to set custom rules and triggers that have allowed us to match our fleet policy. These rules, such as instant notification of speeding violations or engine codes (via Geotab Hardware), have saved us money and time in vehicle repairs and downtime. Cons Geotab is a titan in the industry; they're the biggest name out there and they know it. However, they have lost their focus on usability. This application, for those unfamiliar with Fleet Management systems or new to the industry, is quite difficult to adopt. Fortunately, their direct Support is great (we had a troublesome, confused re-seller) and they have an expansive knowledgebase with videos and guides. We use this system in conjunction with Fleetio (direct integration!), and the difference in usability is overwhelming. I actually set up our system so that we never have to log in to MyGeotab because it's so darn hard to use and reconfigure. Review Source R Reviewer Director of Safety & Compliance Used the software for: 3-5 years ### "Great asset for what we do!" June 29, 2022 5.0 Pros Easy access and great reporting for our team. Cons Sometimes speeding reports show assets in an area that could not be doing that speed. Review Source R Reviewer Bookkeeping Used the software for: 3-5 years ### "Great Solution for Fleet Tracking" May 12, 2023 5.0 Pros Advance reports and the ability to customize each report Cons It is not possible now to choose what constitutes as a stop Review Source R Reviewer Operations and Technology Integration Used the software for: 1-3 years ### "GPS and Logs Made simple." June 29, 2022 5.0 Pros The software is robust and easy to use. Whether we are tracking our day to day dispatch or managing hours of service, this software checks all the boxes. Highly recommend to anyone looking to outfit their fleet. Cons N/A this product accomplishes exactly what we need from it. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.