--- title: "Geotab Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Geotab the right GPS Tracking solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/18289/MyGeotab/reviews/" page_type: "reviews" language: "en" --- Geotab 4.4 (100) [View alternatives](https://www.capterra.com/p/18289/MyGeotab/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 18th, 2026 # Reviews of Geotab Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews BG Bob G Safety DirectorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years. “They have a crazy amount of awesome apps to add into your software for fuel stops, mapping/ trip planning, etc.... trust me, you'll have a blast piecing stuff together.“ January 10, 2026 RM Rick M Director of FacilitiesNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Hard to dig for data, geotabs did not always work, customer service was poor, not technical in install support.“ December 15, 2024 GV Gio V Sales CoordinatorTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “The real-time tracking is super helpful, and the reports gave us great insight into things like fuel usage and driver behavior.“ July 9, 2025 OS Ousman S Software DeveloperLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “It doesn't give the total miles of each vehicle in a specific date range directly, what it does is it gives all the records of the odometer reading since the device is installed, and we have to calculate manually by subtracting the last reading to the first reading in a specific date range. and it is too slow to load if the date range is high and also it doesn't give option to search with more than one vehicle.“ September 25, 2023 SM Salma M Project cordinatorTelecommunications, 2 - 10 employeesUsed the software for: 1-2 years. “The real-time data analytics, customizable reporting, and robust integration capabilities make it an invaluable tool for optimizing fleet operations and improving overall efficiency.“ May 29, 2024 KJ Kyle J CFOMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “Not very accurate, constantly having trouble with the devices, either they stop working completely or wont move on the map“ January 8, 2025 ZQ Zulma Q Corporate Credit Risk AnalystFinancial Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The cooperation with Geotab has greatly changed the whole idea of fleet management at the company.“ November 14, 2024 GV Gio V Sales CoordinatorTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “Some of the more advanced tools aren’t very intuitive, so we had to spend time learning or asking for help.“ July 9, 2025 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LeAnn G. DOT Compliance Lead Oil & Energy Used the software for: 2+ years ### "5 years of extensive and "joyful" experience with Geotab. Resource material galore & user friendly!" February 5, 2022 5.0 Currently, we are looking into the ability to locate a driver by employee ID when they go "off duty "in HOS. Previously, in 2021, the Geotab customer service representative who oversees the company account conducted an onsite training/refresher with the DOT team at which time the DOT manager inquired about a way to separate light duty vehicles from regulated tractors this was a time-consuming stressor. The inquiry was addressed and resolved that same day! Huge time and money saver for the company! Geotab has stellar customer service from the initial inquiry, the resolution and always a follow up for any feedback the customer may want to provide. In person, a phone call , or an email ..Geotab will take great care of you . Pros The plethora of resources that Geotab offers are outstanding! Geotab resources include YouTube (check out Wild Card Wednesdays, subscribe to their blog, their online community, newsletters, webinars, how-to videos and more! The resources are what I like and admire most. Cons Honestly, I cannot state that I have any cons. I suppose I can admit that it takes a minute to adjust when my interface changes. Human nature, not a software con. Review Source JH Jennifer H. Director of S.O.C. Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Geotab - a fantastic GPS & fleet mgmt program " April 8, 2025 4.0 Geotab is user-friendly interface and straightforward design. Geotab has live videos so you can see and track your asset in real time. It has helped improved our fleet management. Pros prebuilt features, live videos, easy dispatching, customizable to meet your business needs Cons feels out of date, other products has newer features Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Geotab was Less expensive for the amount of trucks in our fleet Review Source KJ Kyle J. CFO Machinery Used the software for: 2+ years ### "Not the best" January 8, 2025 2.0 Pros Easy to install and set up, did not take long at all. Cons Not very accurate, constantly having trouble with the devices, either they stop working completely or wont move on the map Review Source ZQ Zulma Q. Corporate Credit Risk Analyst Financial Services Used the software for: 1-2 years ### "Automating Fleet Cost Management Infrastructure " November 14, 2024 4.0 The cooperation with Geotab has greatly changed the whole idea of fleet management at the company. By means of an easily navigable dashboard, the platform encompasses all the necessary information about vehicle activity, drivers, and fuel rates. Pros Meanwhile, engine data and environmental monitoring enable you to find out what might be wrong with the vehicle before it requires a major repair. Sophisticated data analysis of fuel consumption integrated with driving behavior, route planning, and control of idle time to give tangible recommendations on minimizing fuel use on the vehicles in the fleet. Cons If there are many vehicles in the area, for example, in the center of large cities, the map interface may sometimes freeze. Small growth in content customization for automated report frames. Some of the features that are included in the desktop version are, however, missing in the mobile app. Switched from [Truckin Digital](https://www.capterra.com/p/10014249/Truckin-Digital/) From Truckin Digital we have migrated to another platform to provide the efficient credit risk assessment based on advanced analytics we require. Although Truckin Digital offered simple GPS navigation, it could not offer fuel consumption analytics and, more importantly, the predictive maintenance functionality of Geotab. Review Source TF Tim F. System Analyst Food Production Used the software for: 6-12 months ### "Geotab Management of our Fleet" July 15, 2022 4.0 It has been an easy transition from our previous software. Pros Being able to see where are trucks are at currently and looking and routes for following days. Cons Importing data from the system to put into Excel. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) We switched our phones and jetpacks and they made us a pretty good deal to get the truck into the Geotab system. Review Source RM Rick M. Director of Facilities Non-Profit Organization Management Used the software for: Less than 6 months ### "Former user" December 15, 2024 3.0 Not a great experience at all. Decided to switch to an all in one provider. Pros The software was the most positive part of the system Cons Hard to dig for data, geotabs did not always work, customer service was poor, not technical in install support. Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing Geotab I did not choose them, i actually left Geotab in favor of Samsara Review Source nG nicolas G. president Transportation/Trucking/Railroad Used the software for: 2+ years ### "review of product" September 27, 2024 3.0 its been ok, but product needs to be more robust, has have more options Pros easy to use, app for drivers is very simple, and drivers don't have to repeat inputs daily Cons no integration, no app for carrier, delayed on tracking, not open customer service on weekends Alternatives considered [Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/) Reason for choosing Geotab Teletrac was too expensive, no tracking, has to have a tablet, and need to purchase hardware Switched from [Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/) telectrac was more expensive and tracking wasnt good Review Source KK Kelly K. Safety Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Hope to see Geotab get better" January 8, 2020 3.0 Electronic logging devices are new to our industry and of course we know there are so many new issues we are experiencing and a learning curve as well. The old problems went away with ELD's but new ones have come up that must be addressed. With each new update to the Geotab program, the device gets better and better. On a whole I would say troubleshooting has been hard, communicating with the program developers/management. Issues we have come across are not taken seriously unless you have gone through so many steps to troubleshoot half of your day is shot with one truck/driver. We are lucky if that takes a day. We have had issues take weeks. It is very micro management intense. I am looking forward to updates everyday as those elusive program developers get it right once in a while... Pros Since my company leases the trucks we use, and the leasing company has gone to Geotab for the ELD of their choice. We chose this to keep drivers ease of transition from our truck to the sub truck when ours is in the shop for maintenance. The driver can use any smart device to log in to the Geotab app. This has worked pretty good. Some like their smart phones and others like to use the tablets installed in our trucks. Cons We do not like the structure the Geotab company goes by. Beware who you buy from and use as your provider as anybody can provide this service and they are only as good as they want to be. Find somebody who has a great customer service reputation. We would also want you to be aware there is a disconnect between software engineers and customer needs. We as a customer, are at their mercy and we get caught up between the regulations we have to follow and a software support that will ghost you when you are having issues. Switched from [Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/) This was a dog of a product and there was no customer support at all. Very long lag time on the software and was not easy to switch from one truck to another in the sub fleet. Review Source JM Jeff M. VP, Safety Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Why did we wait so long to use GeoTab" June 28, 2022 5.0 Our cmpany has been with 2 other ELD platforms, but GeoTab has been by far the best for the money. Pros The ease of the system and the reporting capability. Real time GPS management Cons Nothing is jumping out at me at this point. Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing Geotab Better value and partnership with some of our vendors. Review Source IG Ingalore G. Fleet Supervisor Transportation/Trucking/Railroad Used the software for: I used a free trial ### "GeoTab Survey" February 7, 2023 5.0 Pros How easily it is to find specific units when needing to quickly find valuable information as to HOS Cons Not tapping into the reporting side due to not understanding it’s value. Switched from [Descartes Fleet Performance Management](https://www.capterra.com/p/215164/Descartes-Route-Planner-On-demand/) Route optimization was our main priority and there was never a finalized product after two years. Review Source FD Frank D. Manager of Analytics & Member Engagement Utilities Used the software for: 1-2 years ### "Great fleet management software" September 1, 2023 5.0 It doers the job well. We use it mostly for fleet location alone at this point, but I can see value in the other features it offers and look forward to implementing them, Pros Relatively simple to use and has tons of features. Many of those features we don't use yet, but we are excited to roll them out in the future. Integrates with our Outage Management software. Cons Sometimes changes to filtering doesn't seem to take effect until you do a shift-refresh of the web page. Some of the administration screens could benefit from a makeover to make hem more usable. Review Source CO Cesar O. TX senior manager Information Technology and Services Used the software for: 2+ years ### "My path using MyGeotab" October 24, 2023 5.0 Pros Solid infrastructure and vision for the future, that allow innovation Cons Besides the company has huge experience and capabilities, it is not easy to learn from solid success cases. It looks like when we face new challenges, these are new challenges for Geotab too. However, sometimes someone at other latitudes already found a solution. Review Source JR Jerry R. parts manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best telematics company around" January 6, 2023 5.0 couldn't ask for a better company to support our fleets needs Pros Like the ease of use and the option to pick and choose just about anything you could think of for an add-on. Cons GP9 still needs some software tweaks, WIFI hotspot signal keeps dropping causing issues Alternatives considered [PeopleNet](https://www.capterra.com/p/216555/PeopleNet/) Reason for choosing Geotab Better integration / open source Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reseller and support offered Review Source Response from Geotab January 18, 2023 Jerry, thank you for your review! We focus on improving our products and solutions and your feedback is important to our success. MM Michelle M. Driver Construction Used the software for: 1-2 years ### "It's okay" May 11, 2023 3.0 Pros Ease of use Cons GPS and power constantly disconnected, always asking for a 30 minute time off during the day, that is an american rule not Canadian. Cannot add a generic driver for when a dealership drives the truck or a mechanic drives the truck that is not part of the company Review Source LHV Luis Hernán V. Customer Service & Support Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "The best solution to manage your fleet" May 11, 2023 5.0 Pros GPS tracking and engine measurements are easy to understand and can be used by almost anyone with minimal knowledge of the platform. The ease of downloading a report is amazing. It helps to avoid serious future damage to our unit through the easy interpretation of failures. In addition, the rules and exceptions are ideal to understand the habits of drivers and improve their driving. Cons The explanation of the different modules when hovering over them is quite simple and does not fully describe the functionality of the module. Review Source NS Nolan S. Fleet Management Administrator Logistics and Supply Chain Used the software for: 2+ years ### "Geotab has fallen behind their competition" November 6, 2023 3.0 I felt like I was working with an out of date software. Pros GPS tracking was accurate and but without camera capabilities at the time, it felt very limited. Cons The customer UI was atrocious, and the entire software felt needlessly bulky. Review Source CH Chelsea H. Analyst Medical Devices Used the software for: 6-12 months ### "Great hardware, software is a little old-school but immensely feature-heavy" December 19, 2018 3.0 We could not have had so much success with our Fleet Management project without MyGeotab. We picked them because of their integrate-ability and large list of features. We have grown from 1 to 8 vehicles in the last couple of years and could not keep up without a real system. We have direct access to real-time vehicle location, get instant notification of policy violations (we didn't even have policies beforehand), and can run reports to help us make more informed business decisions regarding the fleet. Our experience with our re-seller, unfortunately, was unpleasant but that is irrelevant to the system's performance and functionality. (TIP: You can always contact Geotab Support directly if your reseller is clueless.) Nonetheless we still have been able to successfully implement the system and have already seen a significant ROI. Pros MyGeotab has enabled our small fleet management team to more easily gain vital insights into the health and safety of our fleet (about 10 vehicles). The feature-set is immense and very broad - it can be daunting when you first get your fleet set up. We have been able to set custom rules and triggers that have allowed us to match our fleet policy. These rules, such as instant notification of speeding violations or engine codes (via Geotab Hardware), have saved us money and time in vehicle repairs and downtime. Cons Geotab is a titan in the industry; they're the biggest name out there and they know it. However, they have lost their focus on usability. This application, for those unfamiliar with Fleet Management systems or new to the industry, is quite difficult to adopt. Fortunately, their direct Support is great (we had a troublesome, confused re-seller) and they have an expansive knowledgebase with videos and guides. We use this system in conjunction with Fleetio (direct integration!), and the difference in usability is overwhelming. I actually set up our system so that we never have to log in to MyGeotab because it's so darn hard to use and reconfigure. Review Source DD Dominic D. Director of Safety & Compliance Oil & Energy Used the software for: 2+ years ### "Great asset for what we do!" June 28, 2022 5.0 Pros Easy access and great reporting for our team. Cons Sometimes speeding reports show assets in an area that could not be doing that speed. Review Source SS Sam S. Bookkeeping Automotive Used the software for: 2+ years ### "Great Solution for Fleet Tracking" May 11, 2023 5.0 Pros Advance reports and the ability to customize each report Cons It is not possible now to choose what constitutes as a stop Review Source TT Taylor T. Operations and Technology Integration Business Supplies and Equipment Used the software for: 1-2 years ### "GPS and Logs Made simple." June 28, 2022 5.0 Pros The software is robust and easy to use. Whether we are tracking our day to day dispatch or managing hours of service, this software checks all the boxes. Highly recommend to anyone looking to outfit their fleet. Cons N/A this product accomplishes exactly what we need from it. Reason for choosing Geotab Recommended by our supplier and we are very happy with their choice. Review Source AM Anthony M. CEO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Future Ready" February 7, 2023 5.0 Pros open api and sdk flexibility, eld support and ev support Cons diversed distribution channel, finding the right geotab reseller for you industry is key to satisfaction Review Source DC Dan C. Sales Account Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Inexpensive Way For All Your Needs" February 7, 2023 5.0 The whole Geotab Experience has been great, Great people and great support for success Pros Easy to use, even for the non technical individuals Cons Very difficult to know if a device is faulty right away. Reason for choosing Geotab Inexpensive with no contract Review Source AD Alain D. Director IT Construction Used the software for: 2+ years ### "Geotab review " February 7, 2023 4.0 Pros Ease of usage , gps installation do not requires special skills Cons Features sometimes hidden deep in the menu Review Source Response from Geotab February 8, 2023 Alain, thank you so much for leaving such a positive review! We are thrilled to hear that you had a great experience with our product/service. We are listening to user reviews and will continue to make improvements. AT Adam T. Equipment Coordinator Mining & Metals Used the software for: 1-2 years ### "Ledcor CMI Inc " June 28, 2022 5.0 Pros I love the IFTA, HOS logs, and maintenance logs as they are easy to use and understand. Cons The dashboard is a little cluttered but and sometimes it takes multiple clicks to get to something. Review Source TM Thomas M. VP Driver Services Transportation/Trucking/Railroad Used the software for: 2+ years ### "Everything you need" July 15, 2022 5.0 Pros The amount of potential reports and analytics you can get on your fleet Cons Require good knowledge of excel to customize reports Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.