# Page 4 | Geotab Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Geotab the right GPS Tracking solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/18289/MyGeotab/reviews

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Geotab

4.4 (98)

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Last updated May 12th, 2026

# Page 4 - Reviews of Geotab

## Showing most helpful reviews

Showing 76-98 of 98 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Tom B.  
SR Manager - DOT Compliance  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Geotab"

February 6, 2023

5.0

Fantastic

Pros

Easy to use both for admin and drivers. Reporting is great

Cons

Not really to add here the product is great and when we have thoughts geotab is very open to those ideas

Review Source

Response from Geotab

February 8, 2023

Tom, thank you for your review! We focus on improving our products and solutions and your feedback is important to our success.

TA

Terri A.  
Executive Director  
Individual & Family Services  
Used the software for: 1-2 years

### "Helps with grant requirements!"

January 13, 2023

5.0

This has been a great tool that I have come to rely upon in many ways.

Pros

This tool is such a great resource for compliance verification. Vehicle grants require specific usage to stay eligible and in good standing. I am able to run a report of miles to submit to vehicle donor. Recently, one of our departments failed to log trips. I printed a report to help them fill in the blanks! Lifesaver!

Cons

Deciphering what each report means is the most complicated task for me.

Review Source

Response from Geotab

January 18, 2023

Terri, that's great to hear. We're excited that Geotab is making a positive impact on your business. We strive to provide the best products and solutions possible, and reviews like this let us know we're on the right track. Thank you.

VR

Verified Reviewer  
Dispatch Specialist  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "So far it is Okay"

September 22, 2020

4.0

We have only been using this software for a few months and it has a hard learning curve. It could be great with some updating.

Pros

I like the fact that it is very easy to see where my drivers are at any time. I like that you can see when the drivers are speeding or harsh braking. I like that we have the ability to go back and track where a driver has been.

Cons

I am not crazy about the reports section of the software. It is hard to navigate and hard to understand. My Geotab needs to take a serious look and the ease of utilizing all of the software, not just the map portion.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Company decision

Review Source

MK

Matthew K.  
Special project mgr and fleet operationa  
Environmental Services  
Used the software for: 1-2 years

### "Great software "

February 7, 2023

5.0

Pros

The accuracy of the software is great and reliable.

Cons

Sometimes the software is cumbersome to use

Review Source

dM

david M.  
Director  
Computer Networking  
Used the software for: 2+ years

### "Fantastic Product "

February 7, 2023

5.0

Pros

ease of use and connectivity with api external

Cons

the web interface could do with a spruce up

Review Source

Response from Geotab

February 8, 2023

David, that's great to hear. We're excited that Geotab is easy to use. We strive to provide the best products and solutions possible, and reviews like this let us know we're on the right track. Thank you.

CD

Cat D.  
Purchaser  
Construction  
Used the software for: 2+ years

### "Great!"

May 25, 2022

5.0

Pros

Easy to set up, easy to use (very intuitive), well organized and simple to pull up a user or unit number.

Cons

Doesn't travel "with" the vehicle, so we are refreshing often to see a driver's ETA. Sometimes need to click a few times to ensure just that one unit is selected.

Review Source

JP

Jennifer P.  
oppurtunities coordinator  
Consumer Services  
Used the software for: 1-2 years

### "nice but hard to use"

February 4, 2020

3.0

i think they are fine for what we use it for but I wish their search options were better and less hidden

Pros

I love being able to see my techncians driving or stopped that way I know if I can call them or not. I like the accuracy on knowing where they are and how long they have been sitting for.

Cons

i hate searching addresses or seeing how far away a tech is from their destination. It is hidden and hard to use.

Review Source

VR

Verified Reviewer  
I.T. Support Technician  
Consumer Services  
Used the software for: 1-2 years

### "Cool Functions. Bad Customer Support."

March 22, 2019

4.0

Pros

The software is explanatory and we are able to monitor everything we want to in regards to drivers and vehicles. We can set up alerts and notifications, about things that happen, to keep us on track with our safety goals.

Cons

We have been trying to get our accounts merged into a single master account for over a year. No matter how often we reach out or try to move forward we still don't see progress.

Review Source

AF

Adam F.  
Region Manager  
  
Used the software for: 2+ years

### "Great product. Has saved us a lot of trouble"

November 10, 2017

5.0

Pros

The ease of use and that we can see where our vehicles are at anytime. Great for tracking maintenance for your vehicle.

Cons

Not 100% accurate. Does not always show catch the actual road speed. I think it needs updating with actual road speeds.

Review Source

AA

AYREN A.  
VP  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Not worth the money spent"

April 2, 2021

3.0

My overall experience was not good since I expected a better customer service and better software for the price I was paying

Pros

Software was ok but like complicate it at first. Not very user friendly but had good integration with ELD in trucks

Cons

Customer service was horrible. Every time I had to deal with them, I couldn't get an answer to my question. They will put me on hold and sometimes calls had to be escalate it

Review Source

TC

Trent C.  
VP Strategic Alliances  
Computer Software  
Used the software for: 2+ years

### "Great software"

February 7, 2023

4.0

Pros

Easy to use and integrate with and develop workflows

Cons

There really isn't anything I dislike about the software

Review Source

MG

Mike G.  
IT Tech  
Construction  
Used the software for: 1-2 years

### "False positives "

September 1, 2019

4.0

Pros

I like to track vehicles and see alerts for when drivers are breaking the rules.

Cons

A bunch of false positives from slamming doors and the system thought the vehicle was in a crash. Also speeding false positives when gps signals bounce from tower to tower.

Review Source

TH

Tom H.  
Transportation Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Lumbermen's"

July 18, 2022

5.0

Everyone has been very helpful.

Pros

I like having the ability to see drivers in real time and reroute on the fly. IFTA reporting is also a key ingredient that makes Geo Tab helpful.

Cons

Deployment of the devices has been slower than anticipated.

Review Source

kS

kelly S.  
Telematics Administrator  
Oil & Energy  
Used the software for: 1-2 years

### "Amazing Service and System"

December 18, 2018

5.0

I love our WEX team, and the assistance we get when we need it. They are the best retailer! Any issues I have had were reconciled quickly. I think Geotab does amazing things for our fleet, and the open API is also great!

Pros

I love the ease of use, the website, and the data. The Driver Scorecard are great! We currently use this in over 2k light duty units and I am extremely thrilled we have it.

Cons

I would like to see the ability to deactivate FOBS.

Review Source

JS

Jeffrey S.  
Transit Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Transit Integration"

January 10, 2020

3.0

been trying to learn all features

Pros

live location and tracking of buses, history,speeds, cornering

Cons

cant communicate, can i text message? dont know how to alter vehicle number or highlight bus routes on the map

Review Source

JP

James P.  
Business Manager  
Events Services  
Used the software for: 6-12 months

### "Great Tool for Fleet Management"

August 24, 2019

4.0

Geotab is an excellent way to track and monitor your drivers. It monitors all the analytics on the truck as well as the drivers DOT hours and ontime logs. this is a great tool.

Pros

Plenty of details and graphs for everything critical to your business

Cons

Can be a bit cumbersome at times trying to fix different DOT violations if there is a driver error.

Review Source

MG

Matt G.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Unprofessional tech"

March 22, 2020

1.0

Terrible so far

Pros

They have sent a device with suspended sim and they can’t seem to understand nor fix the problem, literally spend 5 hours on the phone and finally they can’t fix the problem and order a new device, very ignorant customer service

Cons

Customer service they don’t know what they are doing behind their screen

Review Source

BS

Brenda S.  
Controller  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Geotab"

January 2, 2019

5.0

Pros

This product offers a lot of different features. Our company has used it to alert drivers to potential bad driving habits. This has resulted in savings on insurance and vehicle maintenance.

Cons

I can't think of a con. It is easy to use and the cost is offset by actual savings in other areas.

Review Source

ND

Nic D.  
Inside Sales  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "A.L. Pickens Review "

July 22, 2022

5.0

Very good!

Pros

The ease of use and the functionality. I really enjoy that

Cons

Sometimes, the dashboard can be a little confusing to find what you are looking for.

Review Source

TT

Tim T.  
Product manager  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Great UI, easy to use"

February 7, 2023

5.0

Pros

Fast updates, easy to set up and explain to customers

Cons

Submenus are often hidden , difficult to emulate ELD software

Review Source

KP

Kyle P.  
Senior Safety Advisor  
  
Used the software for: Less than 6 months

### "This tracking device is loaded with features to better track fuel consumption, regular service dates"

May 4, 2018

5.0

Pros

It has a high refresh rate while tracking vehicles, sends engine faults, easy installation process, instantly synchronizes engine data.

Cons

Due to the fact that there are so many features the operating platform takes a while to get used to.

Review Source

YA

Yasser A.  
CEO  
  
Used the software for:

### "Plug&Play"

November 29, 2014

5.0

our experience with Geotab is amazing. It is a simple plug and play ODB that provide secure and reliable information through there amazing online portal Checkmate. The risk management tool at checkmate is really good to compare the driver scorecard with other drivers and can be used for bonuses and competition between drivers.

Review Source

Response from Geotab

December 2, 2014

Thank you for sharing your positive experience using our MyGeotab software (formally known as Checkmate). Also, it's great to know that the scorecard is working well for you and your organization.

DE

David E.  
CEO  
  
Used the software for:

### "Best Telematics Solution Ever"

November 15, 2014

5.0

Flexibility and Reliability in 360 dregrees, describes the solution. Hardware, Software and the extanssion capabilities whith third part solutions defines the wide range of application in fleets

Review Source

Response from Geotab

November 15, 2014

Thank you for the glowing review! We are so pleased to hear that the solution matches your needs from all angles.

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