# Xeams Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Xeams the right Cybersecurity solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182895/Xeams/reviews --- Xeams 4.7 (74) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Xeams Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews TM Tiago M OwneeAccounting, Self-employedUsed the software for: I used a free trial. “Xeams software is really easy to use , even for someone with less know can make it a tool really usefull for our security .“ July 9, 2023 RS Rod S Owner/CEOComputer Networking, 11 - 50 employeesUsed the software for: More than 2 years. “It is very much appreciated so again, thanks for solving yet another email server limitation with Xeams.“ June 21, 2021 MB Mike B RetiredPhilanthropy, Self-employedUsed the software for: I used a free trial. “Fits well into my QNAP NAS drive system.“ June 25, 2021 RS Rod S Owner/CEOComputer Networking, 11 - 50 employeesUsed the software for: More than 2 years. “It has literally been a saviour for us!“ June 21, 2021 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marlin H. Systems Administrator Food Production Used the software for: 1-2 years ### "Spam Buster" March 27, 2019 5.0 Takes the filtering out of my day and makes it to where I don't have to worry about my company getting spammed or taken advantage of with frivolous offers. Pros What I really like about the product is that it's very easy to set up on any machine and very easy to administer. You set it up, set up the right parameters and bam, you are good to go. Within a few days to a few weeks, it starts learning and making improvements on emails coming in. It's really good at finding spam and filtering out the good emails, otherwise, I'd have to deal with 70k messages a month with only a quarter being legit. Cons There isn't really much to say other than they do need to expand a bit on how the product licensing works but overall, even then, it's not a con. I only say this because it does get a bit confusing but overall, it's not bad once you read their documentation and take the time to understand it. Review Source EE Ed E. HCS Leader Computer & Network Security Used the software for: 2+ years ### "Best Spam Filter for the buck" November 18, 2019 5.0 The support and software is above par. The best we have had at the least bang for the most performance. Pros We were the first paying subscriber as we found that this solution could handle the spam load and keep running without any issues. Cons Sometimes with updates sometimes new features get added that change things. Mostly for the better but once in awhile something gets added and we end up calling support as it seems not quite ready yet for implementation. Review Source YF Yannick F. Administrateur Système Information Technology and Services Used the software for: 2+ years ### "Xeams" November 8, 2019 3.0 Overall, the app meets my needs. Actually, it allows me to filter 25 accounts. Pros Feature Cluster, Active Directory, Let's Encrypt. Cons Message Search / Message Cache Days => It does not work properly, confusing setting. Interface only available in English Review Source Response from Synametrics Technologies November 11, 2019 Thank you for comments. I would recommend you contact our support department regarding the Message Search and Cache Days related problem you're having. I am sure they will be able to resolve it. jP justin P. technical analyst Information Technology and Services Used the software for: 2+ years ### "Small Business Overview" November 7, 2019 5.0 Been great, and a few years ago we had some real issues with users losing emails that the support team was able to help us out with. Pros Easy to implement and easy to teach users to log in, update any info, etc. Cons Just the curve it takes to have your spam filter in the sweet spot where you aren't monitoring it as closely day to day Reason for choosing Xeams We do use Securetide for a few smaller companies, but it was easier for us to maintain what we had with Xeams rather than do a complete migration of everybody. Review Source DG David G. Systems Engineer Financial Services Used the software for: Less than 6 months ### "Easy and intuitive email server" November 19, 2019 5.0 Overall we are very happy with our choice to use this product. We had a very large challenge with name resolution and email of our parent company and it very much solved our problems. For this I am very grateful. Pros The easy dashboard makes this product easy to use even for admins not too familiar with email products. Their support is fantastic. You cant ask for anything better when it comes to their support. The filtering capabilities of this product are excellent too. Probably the best reason for buying the product. Cons I wish it had Active directory log in capability for the admin console so you could have some auditing capability of who made the changes. Reason for choosing Xeams It was web-based. Their support went way up and beyond to get us up and running. Then the price was outstanding. This was a perfect match for us. Review Source PH Peter H. Database Administrator Hospital & Health Care Used the software for: 2+ years ### ""Weston Group Inc" Xeams review" December 19, 2023 5.0 Our overall experience with Xeams is excellent. We have been using Xeams since August 2015. Xeams is user friendly, definitely worth what we pay, excellent at identifying good and bad emails, and has excellent customer support. Pros Xeams is user friendly, definitely worth what we pay, excellent at identifying good and bad emails, and has excellent customer support. Cons I can't think of anything I don't like about Xeams. Review Source VR Verified Reviewer Senior Vice President Financial Services Used the software for: 2+ years ### "All In One Solution For Startup" November 9, 2019 4.0 The customer support is wonderful, very professional, & prompt in their response and making sure your questions are answered as soon as possible and in making sure fully answered. Pros The fact that this software has everything in one if needed, or can integrate into being just a go between front end, or back end if that is what you require. For me, it was helpful that it had a one stop solution all in one support from start to finish on my personal website and domain that with simply the administrator account alone filled in many loose ends to bringing together the loose ends to really show as a reputable online presence with having my own email server tied to my personal domain Cons It has taken some time to play around with the functions and finding some free alternatives such as rollnet to provide backend functionality until I switched internet providers which didn’t block port 25 in requiring an alternate SMTP front end. Reason for choosing Xeams It has a QNAP QPKG option, which is the server I am running and hosting my domain and all services. Review Source NE Nicholas E. I.T. Computer & Network Security Used the software for: 2+ years ### "Great Spam Filter" December 3, 2019 4.0 We use the free option as we are an micro-company with only a couple users. Our email had become overrun with spam as it's a 15 year old email address that has been published on websites. We started using Xeams when it was entirely free. There was a plan to require everyone to pay for the service, which for the filtering it provides is fair. It did feel a bit of a bait-and-switch and after some backlash, the creators decided to offer a free community version for people who like us, have but 2 email addresses. You do need to spend time clearly specifying rules to get the best out of the system, however after tuning (which we still do), I get almost 0 spam mail delivered to my inbox. We get aprox 100 messages per day that Xeams catches and sends to the spam folder. We use it as an incoming proxy for Exchange, so it also provides an extra layer of security as far as that goes. Guides were available explaining how to setup/integrate it with our Exchange server, Xeams acting as a proxy. Pros The web interface is easy to use. It's easy to add rules, and you can craft just about any possible rule you'd like and specify a response to that rule. Cons After updates sometimes system will crash - we won't know the spam filter is down until some time passes and we notice we've not received any new messages. Reason for choosing Xeams Xeams was picked years ago primarily because it was free at the time and seemed to be fairly easy to install with the guides available. It also looked more polished and easier to administer compared to alternatives. Review Source RS Rod S. Owner/CEO Computer Networking Used the software for: 2+ years ### "Xeams fills the gap while giving limited email platforms, incredible diversity and features." June 21, 2021 5.0 Pros Thanks so much \[SENSITIVE CONTENT HIDDEN\]! I can't stress enough just how awesome Xeams is! Not just the product but equally, the entire team behind it. Xeams general response and support is like nothing that exists in today's IT world. It is very much appreciated so again, thanks for solving yet another email server limitation with Xeams. It has literally been a saviour for us! Cons The product is SO Powerful and with this comes intricacies. While the UI is good, there is plenty of room to "simplify" some of the features. If you come across a need that you think Xeams can not provide, I highly recommend calling or reaching out to them prior to writing it off. Xeams has features that work in many many ways and can be applied in layers to accomplish most things. Some are not even documented. Reason for choosing Xeams Single platform that provides multi tenancy to front end multiple email platforms. It is truly our Email Firewall and Router. Review Source VR Verified Reviewer Production manager Entertainment Used the software for: 6-12 months ### "Great software and reasonably priced" September 26, 2019 5.0 Pros Easy to administer and setup Great implementation Easy user interface Cons The dated UI, I feel the UI is very dated for such a great product Review Source Response from Synametrics Technologies October 4, 2019 Hi! Thank you so much for your feedback! I'd love to get a deeper understanding of the issues you are facing while using the Xeams User Interface. Feel free to send us an e-mail with your questions and concerns so we can work on providing a successful solution for you and your team! Best Regards, Synametrics Sales Team sales@synametrics.com MS Marcello S. CTO Internet Used the software for: 2+ years ### "The perfect proxy" November 7, 2019 5.0 We use Xeams as proxy to Microsoft Exchange. It makes the difference, filtering out all spurious connections. Its logs and statistics offer us the chance to block dangerous IPs on our firewalls. Its antispam feaatures, after few months of learning, are very effective. We have a 80%/20% blocked spam/allowed messages, that means hardly no spam reaching users. Pros Custom spam filters Intrusion detection features Sandbox Cons Some reports are only available in the daily email, not via dashboard Reason for choosing Xeams none of the alternative products was showing all the features we were looking for Review Source JP Jay P. IT director Design Used the software for: 2+ years ### "Very Happy User" November 13, 2019 5.0 Xeams has solved the major time waste of manually removing spam from our inboxes. Pros Prior to using Xeams, we used SpamAssassin. We averaged about 2000 spam messages in our inbox daily, and perhaps a 50% tagging ration. Now, over 95% of spam is successfully detected. Cons Getting false positive messages re-released takes several steps or waiting time. Mail search feature requires hours to be able to find newest messages. Review Source TC Terry C. IT Manager Music Used the software for: 2+ years ### "Xeams saved us from thousands of Spam Emails!!" November 19, 2019 4.0 Pros The email point system in which Xeams gives for each emails. This is quite smart in categorizing what emails are spam and what emails are good. About a good 35% to 40% of our emails are spam, and Xeams does a good job keeping it away from our inboxes! Saves us alot of time from deleting spam manually! Cons Installation and setting up takes some understanding to go through. Other than that it is quite stable. Review Source RR Rocky R. IT Manager Machinery Used the software for: 2+ years ### "Xeams Email Filtering" March 27, 2019 5.0 Awesome customer service. If you ever want a specific feature or you just want something to work a certain way, they will definitely do what they can to achieve it. Pros Enables companies to have a customizable filtering capabilities. It also has the feature to use as an email server. Cons Takes time and work to get just right however, if you want it customizable, its going to be that way regardless. Review Source cR cameron R. Computer Operations Manager Government Administration Used the software for: 2+ years ### "Xeams Review" November 8, 2019 4.0 Fairly good experience. I have had to contact support a few times and it is generally a good experience. The software seems to do a fairly good job at catching spam. Pros It works pretty well for a spam filter. Cons There are sometimes messages that are sometimes not able to be found. Review Source MP Matthew P. Information Technology Manager Government Administration Used the software for: 2+ years ### "Review of Xeams" March 27, 2019 5.0 No major issues so far, we have only had to contact support a couple of times and they were very helpful in resolving our issues. Pros The ability and customization of the blocking filters and it is able to filter at a rate of 95% plus on spam messages Cons The user interface could use an update as it looks dated. Review Source KMWW Kwok Man Waio W. IT Support Building Materials Used the software for: 1-2 years ### "User Management , SPAM control , Email Log" November 25, 2019 5.0 Pros USER Management need more easy creative Multi-domain user Email List function SPAM control - WBL , smart leaning , SFP creat need more Simple Email SYSTEM log seach Cons easy to buit-up simple control keep software update Review Source Response from Synametrics Technologies November 27, 2019 I see you only gave us 3 stars for Customer Support. Does this mean you tried contacting us and we did not reply? Note that besides email and forum posts, you can also reach us via phone. Please let us know what can we do to improve our rating RJ Rod J. Director Computer Software Used the software for: 2+ years ### "Xeams is alround good product" November 11, 2019 4.0 Promarily as a spam filter and this product is good. We do not use the send function though probably should. Pros we like it for its clarity of use and accuracy with filtering Cons quite complex setup and configuration. Difficult migration Review Source RO Rod O. Info Systems Libraries Used the software for: 2+ years ### "Good for the budget" November 19, 2019 4.0 Have had no problems. Pros Does what you expect it to do. It serves the purpose that we need for our facility Cons Nothing. I cannot think of anything else that is needed. Review Source SM Sandor M. Syadmin Logistics and Supply Chain Used the software for: 2+ years ### "It works" November 14, 2019 5.0 it works as it has to. Pros Easy to admin, never experienced any problem with that. Cons price, some scenarios cant be configured. Review Source TM Taole M. IT Engineer Telecommunications Used the software for: 2+ years ### "Good Software" November 18, 2019 5.0 Pros 98% of the spam email reduced. It is easy to use Cons It doesn't help to protect against advanced attacks Review Source dM david M. Owner Computer Software Used the software for: 1-2 years ### "Xeams Easy and Cheap!" March 6, 2019 5.0 Pros The software was easy to use and setup. We love it and pass it to clients due to ease of use. Cons Not many. I find it has the features you need and it has solid support. Review Source SM Stephen M. ceo Wine and Spirits Used the software for: 1-2 years ### "Works well" November 11, 2019 5.0 good software, lot of time configuring it and a lot of maintenance to make sure messages are not being blocked that should not be. Pros catches spam, customization to a point. can be used as cache server but needs a retention time option. Cons pricing model makes it more expensive then others. often catches stuff it should not but most of the time I can deal with that. web interface is not mobile friendly. Review Source DM Daniel M. it engineer Telecommunications Used the software for: 6-12 months ### "A very good mail server software" November 25, 2019 5.0 Just family use, 3 mail accounts for our domain. Pros stability, easy administration interface Cons Till now I do not find anything to complain off. Review Source PC Paul C. Hotelier Hospitality Used the software for: 2+ years ### "Greatest way to save my time dealing with emails" March 27, 2019 5.0 Having used Exchange server for 20 years this is the BEST spam email filter / email server ever. I am slowly thinking of moving away from exchange. the more i use this software the more i am impressed and told other companies to trial it. Support are brilliant despite me being in the UK and xeams in the USA its never been a problem too small for them to help. Xeams saves me a lot of time and can concentrate on my business more than ever now. thank you Pros Before xeams we had to filter 500+ emails a day to find out which email was a valid customer enquiry and which was spam. The fact it captures 99% of spam and can easily flag new spammers and it learns is priceless. the suspect spam report that we get every 3 hours is 2nd to none. Marking any emails that we send out as valid so the replies don't get caught in spam is perfect. The support the team have given me over the installation and upgrade are invaluable. Cons Nothing at the moment, but when i do have an idea/suggestion or problem it's addressed and workarounds or implemented in the upcoming versions. I would like a contacts list and or calendar like our exchange server but it's not crucial as we still use exchange server. 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