# Syncrify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Syncrify the right Backup solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182900/Syncrify/reviews --- Syncrify 4.6 (27) [View alternatives](https://www.capterra.com/p/182900/Syncrify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Syncrify Ease of use 4.4 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Alain A. Owner Information Technology and Services Used the software for: 2+ years ### "Syncrify " April 18, 2019 5.0 Great technical support from their team. Easy install on Linux. Ability to offer historical backups. Detailed reports. Low cost which is a huge plus. Pros Syncrify Is the best product if you wish to setup your own backup solution Cons The UI/UX needs improvement. Apart from that I see no other cons. Review Source JM Joe M. CEO Information Technology and Services Used the software for: 2+ years ### "Awesome software for IT Consultants" November 19, 2019 5.0 I have been using Syncrify for over 4 years now. The software has been amazing. It allows me to easily setup and administer my own cloud backup solution for my clients. I have only had to reach out to support 3 times in all those years and that was mostly just questions on how I can further use the software. Support has always been amazing. They worked on answering my questions before even verifying I had an active service contract. They care more about supporting their customers then confirming these customers were keeping up to date with paying for their service contracts. Couldn't be happier with my experience with them. Pros It is extremely powerful software for the price. The UI is very intuitive for the end user and the administrator. The support and the cost of the software in unbelievably inexpensive. Cons I would like a direct interface from the UI to push data to a direct cloud storage provider. ie Azure, Google, Amazon ect.. Alternatives considered [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) Reason for choosing Syncrify Syncrify gave me a better solution for providing services to my end clients. Review Source SR Stacey R. Owner Computer Software Used the software for: I used a free trial ### "A little too complicated" April 18, 2019 3.0 I would say that this would make a great backup solution for a small office. Very easy for the end user to have backup their files in the background. For the administrator, a little bit more work to set up than I would like. Pros Great idea to plant a sample photo in ones home folder to be able to check for cryptoware. I assume that's the first file that gets backed up each day. If that file has changed, there's no point in backing up the rest! Cons This took way too long to get set up. Once set up, there seemed to be so much to prepare to actually get a backup going. Review Source MD Matt D. President Information Technology and Services Used the software for: 6-12 months ### "Syncrify is a great Self Hosted Backup program" November 15, 2019 5.0 Client backups are now handled and we know where the files are storage and we know we can restore very quickly because of self hosting. Pros Software works great for backups, its self hosted with many options including offsite cloud storage, a cloud file syncing program and more . We mainly use it to backup client laptops which is way better for us to use a self hosted program like Syncrify versus a 3rd party cloud program that we have no control over. Cons Storage space get used quickly, I would like to see some deduplication and compression functionality added. Reason for choosing Syncrify Ease of use and setup. WholeSaleBackup had great encryption functionality but was very difficult to use compared to Syncrify server could be up and running in about 1 hour. Switched from [IDrive](https://www.capterra.com/p/171884/IDrive/) For cost and control reasons so we can self host the server. Review Source JC Jonathan C. CTO Information Technology and Services Used the software for: 1-2 years ### "Great software for basic DRaaS implimentation" November 9, 2019 5.0 We use it for our managed backup clients and ourselves and it has been a great addition to our service offering. Pros That I can host this myself on my own system. Brand it to my own brand and provide a unified service front. Cons Would really like the ability to manage just how many days a backup is retained vs how big of a backup you can have. Reason for choosing Syncrify I can use my own storage appliance on the back-end and not someone else's "cloud" Review Source SW Scott W. Principal Consultant Information Technology and Services Used the software for: 2+ years ### "Great Solution For Self Hosted Backup Needs" November 27, 2019 4.0 Overall, exceptional. I've been able to make Syncrify integrate with my MSP platform in a way that does everything I would expect of a fully integrated solution and I'm in full control of the process and data. Pros Most of my customers prefer / require self-hosted backup versus an anonymous provider. I'm able to use Syncrify and host the backup environment myself (reducing long term costs) and very tightly integrate with the various processes needed to satisfy my customers business and technical needs. Cons Limited integration with external management frameworks (particularly those commonly used by MSP's). Reason for choosing Syncrify Both CloudBerry and SolarWinds came out to be more expensive, feature limited for my specific purpose and posed their own integration challenges. Review Source GJ Gregory J. President Information Technology and Services Used the software for: 2+ years ### "Hands Off Backup Software" November 19, 2019 5.0 It's been a good experience though i thought there would be more updates. It seems like the Pros I like that this software could be installed on a NAS rather than a bulky Windows server. Maybe that's an option, but with my last backup solution, it was the only option. Deployment is easy for new users. Cons I was a little surprised that each client installation took a license. My initial thought was that each customer in the list would utilize a license, not each installation. Switched from [RBackup](https://www.capterra.com/p/46476/RBackup/) Bad support, outdated product. Review Source JC John C. Manage of Support Computer Software Used the software for: 2+ years ### "Simple and effective" December 3, 2019 4.0 We needed a backup product that did not break the bank. We do not have thousands of servers but there was nothing that fit our needs that did not break the bank. Pros I like the ease of use for backups, for our needs and number of devices it works great. The last few releases added a few more features to track your backups and usage. Cons Initial setup for what stuff to backup takes a bit of time and numerous clicks. Linux setup is a bit manual when you don't have a gui on server. Reason for choosing Syncrify We did a combo of home brew, rsync and a few others and once we found Syncrify it did not take long to get all the systems configured and backed up. Review Source RC Roger C. owner Computer Software Used the software for: 2+ years ### "Quality product for the investment" April 19, 2019 5.0 Pros I have used Syncrify for several years with few problems. As a programmer myself I know that the software is constantly being improved. I use the software to do backup for small businesses, and when I have any issues the staff is prompt to respond. They are able to solve problems and respond to queries in a professional manner, and now since they have perpetual pricing the software is even more bang for the buck.... Cons No real issues. When it is setup, you have to make sure you are backing up what is needed, as it defaults to your profile files on PC's. Review Source VR Verified Reviewer Managing Director Hospital & Health Care Used the software for: 6-12 months ### "Protection against ransomware - business continuity" April 19, 2019 5.0 We use the product to protect against ransomware, to maintain backups at a second site and to minimize our Recovery Time Objective (RTO). The fact that the server software can be installed on a NAS or a linux machine has the potential to make it a very economical solution for business. The licensing costs per profile are quite low and very competitive. My highest priority was to have a backup system that did not rely on windows file sharing and could be placed on a separate domain or behind a transparent firewall for maximum protection. Syncrify achieves those goals. Pros The software is easy to install and configure and offers valuable features such as versioning. This is very important for ransomware protection as it may be necessary to roll back to a previous point in time. The ability to take a local copy, move it to the server and seed the backup is also a good feature for businesses using off site backup Cons The command line interface was not easy to understand or use Review Source EP Eric P. Computer technician Information Technology and Services Used the software for: 2+ years ### "Heavy one!" November 22, 2019 5.0 Pros Stable, quick, responsive, easy to use as an administrator Cons The only thing i dislike is when you want to backup a PST file for a customer. Sometimes everything's fine, but sometimes there are some glitch that you don't know why. But i must say that, every backup system has difficulty when you have to backup a big PST file. Review Source AP Alisa P. Manager Information Technology and Services Used the software for: 6-12 months ### "Life-saver" April 18, 2019 4.0 I had a prior solution that I used to provide a monitored online backup product for a few of my clients that didn't want to manage their own backups. The prior solution suddenly decided to discontinue that product, which left me in the lurch -- obligated to provide the service for these clients, but with no immediate means to do so. The software trial allowed me to almost immediately resolve this problem, and when I had questions for technical support, I received a quick response -- and by individuals who were competent and knowledgeable -- the tech support skipped the usual "tier 1" completely, and started with the kind of support one would expect from "tier 2" -- which was wonderful. Pros Syncrify was easy to set up and get running immediately -- and the server portion could run on Ubuntu Server. Cons I wish I could have more fine-grained control and that notifications were easier to set up. Review Source MV Mauro V. IT Engineer Information Services Used the software for: 2+ years ### "We were looking for cheap software to perform backups in a private cloud, and we found it!" November 18, 2019 5.0 Pros Robust. Once installed you forget it: it always works. Cons Missing the possibility of moving backups on the server from one mount point to another, it is still done manually without too many complications. Review Source FS Fred S. GM Computer & Network Security Used the software for: 2+ years ### "Backup for my clients" April 18, 2019 5.0 I currently have 25 of my clients backing up to my server via Syncrify. The program runs smoothly and support is always excellent. The web admin console looks good. Pros Easy to use, does not use lots of resources to run in the background, access to files from anywhere Cons Would like to get notifications on missed backups from clients, also would like something similar to backup tablets and phones, or perhaps a mobile app to manage the interface. Review Source rE randy E. pres Information Technology and Services Used the software for: 2+ years ### "review" April 18, 2019 4.0 makes me money, hope it never let's me down with a missed backup i didn't catch Pros it works, low resource overhead, i wouldn't recommend it to anyone, because it is my hidden gem Cons if it freezes don't always know, exchange backup methodology stops creating pst's so don't know not getting complete backup, needs better command and control dashboard Review Source SR Steven R. Director IT Information Services Used the software for: 2+ years ### "Signal Systems Uses Syncrify" October 11, 2019 4.0 Pros The install and setup was very easy, we had our server side running in moments and connected clients equally quick. Ease of use is key. Cons During our first setup, If you have to setup a client the second time, we had issues with everything needed to be re synchronized. Review Source EE Ed E. Team Leader Computer Hardware Used the software for: 2+ years ### "Great Backup Software that packs a punch" November 11, 2019 5.0 Overall the makers and the software give us exactly what we needed in a cloud backup product. Pros The price and performance is awesome for a on prem solution. The support is like none other. Cons The user interface is sub par and not so pretty but whom needs that when you have the functionality Review Source MZ Michael Z. VP Luxury Goods & Jewelry Used the software for: 2+ years ### "Perfect Tool For Private Cloud" April 18, 2019 5.0 Syncrify has proven to be the right tool to build my private cloud. It offers everything I needed and more. Very reliable and easy to use. Pros Ability to restore previous versions. Delayed removal of deleted file. Cons Nothing. it will be nice to have mobile App but this is not a deal breaker. Review Source NM Nicolas M. CEO Information Technology and Services Used the software for: 2+ years ### "All is right" November 28, 2019 5.0 Backup data to my users every days and automaticaly Pros Simplicity to deploy and configure cluster server Easy to install and maintain agent (automatic update are very usefull) Cons I think security can be increase (delete profil on client and renforce security encryption) Review Source VR Verified Reviewer Owner Accounting Used the software for: 2+ years ### "Reliable and simple" April 18, 2019 5.0 Very good support. Pros Easy to configure on my qnap. Simple to use and very fast. Backup with versionning Cons There is not a translation in french. There is no support on french too Review Source VR Verified Reviewer Owner Information Technology and Services Used the software for: 2+ years ### "Great Remote Backup Software" April 18, 2019 5.0 Great software for remote backups, gives me peace of mind. Pros Scheduled nightly, fast, reliable, great support. Cons Deduplication is sorely missed, Linux server version is buggy. Review Source IR Ivan R. Systems Admin Information Technology and Services Used the software for: 2+ years ### "Great Backup Software" December 6, 2019 5.0 Pros Excellent software to keep a private cloud of your backups. Cons Initial seeding time takes a bit longer. Review Source AS Alan S. Consultant Information Technology and Services Used the software for: 2+ years ### "Review" November 27, 2019 5.0 Pros Ease of use, small footprint, very good interface Cons Wish that projects was a bit easier to use. Review Source JV Johann V. IT Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Security and Productivity" April 19, 2019 4.0 Pros The security that provides the application. Cons I would be nice to have more options in Reports. Review Source JS Jeronimo S. Technical Manager Computer Hardware Used the software for: 1-2 years ### "Great Software" November 28, 2019 4.0 I make 6 servers in diferent locations backup easy, fast and secure Pros Its Fast, reliable and easy to deploy . The web interface is clear and the delta copy works great Cons Should include a service when the server is unrisponsive, send a mail with that. Review Source Similar Products Featured