# RevenueJump Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RevenueJump the right Survey solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182903/RevenueJump/reviews --- RevenueJump 4.9 (14) [View alternatives](https://www.capterra.com/p/182903/RevenueJump/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RevenueJump Ease of use 4.8 Customer Service 4.6 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Josh F. Vice President Retail Used the software for: Less than 6 months ### "Good value for us and very flexible" April 21, 2020 4.0 It does what it says - I've been able to generate many more reviews from clients and get very valuable feedback Pros I was researching all these apps for sending surveys / reviews / testimonials to clients and everyone else makes you sign up for a 1 year commitment and most with no free trial. Revenue jump is limited but it does what I need it to do, and they have a free trial and can can cancel any month. It's not as automated as some of the other programs but it does what I need it to do and it's about half the price of comparable products Cons there is little support (you have to email them) and no phone support so if you have an urgent issue there is no one to talk too a chat feature to put on the website would be nice Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/)[ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/) Reason for choosing RevenueJump price and flexibility Review Source Response from RevenueJump April 22, 2020 Josh, thanks for the honest feedback! It was a tough decision for us to scale back on our phone support (still available by appointment). In the end we decided it was worth the exchange to keep our rates low for our clients. Above all, we're thrilled to see you generate many more reviews with RevenueJump! VR Verified Reviewer CEO Management Consulting Used the software for: 6-12 months ### "Accelerate your revenue" September 15, 2020 5.0 It was a great experience. Easy for me to set up and implement for my clients. You get immediate value and can leverage those reviews to get referrals. Stand out against their competition as well Pros Simple and quick set up! Effective. I was able to get it set up the same day and started collecting reviews the next day. My clients have found a ton of value in growing their brands through leveraging reviews. Cons I would love to have text messaging for lead collection Switched from [Podium](https://www.capterra.com/p/164285/Podium/) Way more than I needed and expensive Review Source Ian R. Co-Founder Marketing and Advertising Used the software for: 1-2 years ### "Easy to use and automate" February 8, 2019 5.0 Review capture automation has brought my company benefits through a better online reputation, which makes lead generation and sales much easier. Being able to show public proof of happy customers is something that many small businesses need, and RevenueJump has given us that. Pros I use RevenueJump to manage and capture reviews for my web design business. Since we help a lot of new customers regularly, it's beneficial for us to have software that will automate the review capture process. I am happy that we can set up an integration and have it run on it's own, instead of manually trying to capture reviews. Cons I wish that they had a direct Zendesk integration. The Zapier integration with Zendesk is not ideal. Review Source Michael C. President Internet Used the software for: 2+ years ### "Simple & Effective Review Capturing" February 13, 2019 5.0 Pros Text-Based Does the work for you Affordable alternative to Podium Cons None I can think of. Revenue Jump is a value. Review Source RE Robert E. VP Product Development Computer Software Used the software for: 1-2 years ### "Great app that continues to get even better!" March 29, 2019 5.0 The RevenueJump team appears to take great pride in delivering a quality product that meets their customers needs. They are easy to work and provide great support of their product. I would highly recommend them. Pros The software is pretty easy to use and does a great job of helping me track how my business is doing based on my client's online feedback and reviews. The RevenueJump support team has also been great to work with and are constantly striving to improve the software and add new features to meet my business' needs. Cons A few bugs have appeared here and there, but the RevenueJump team has been very quick to respond and correct them. Review Source MB Matthew B. Campaign Manager Arts and Crafts Used the software for: 2+ years ### "It's a dream" February 26, 2019 5.0 There have been so many times that I have told myself I would go and leave a positive review after a good experience, but I simply forget about it. RevenueJump is perfect for scatter-brained (or just busy) customers like myself. Pros It makes it so easy for customers to leave a review without being obtrusive or putting them on a spot. The more convenient and comfortable you can make the process for a patron, the more likely they are to leave a review. Cons It's not quite like waving a magic wand, there's a little bit of investment up front in getting set up properly. It's all stuff you need to take care of anyway if you want to get a lot of real reviews, but when you first start you're excited to get going. It's akin to when you buy a long-awaited AAA title pc game, but then you have to wait for it to download before you can play. Review Source Sparsh S. Sr. Marketing Manager Food & Beverages Used the software for: 6-12 months ### "RevenueJump is a effective tool" July 9, 2021 4.0 The software is too good and helps me and my team mates to achieve our numbers for the reviews and also, to know where we are lacking by our customers positive or negative reviews. Pros The surveys we traverse RevenueJump help us in rankings and We've seen an enormous expansion in sure audits with the assistance of the product. Dashboard is the most awesome thing and easy to understand. Cons I didn't find anything here to dislike about or any cons. So, for me, there are no cons in the software. Review Source Robert B. Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Great software and results for local businesses" March 4, 2019 5.0 Was looking to help local brick and mortar businesses find an easy solution to improve and protect their online reputation. RevenueJump filled that need and then some. Great experience! Pros Very easy to use and great at delivering results. Cons The fact that it took me so long to find! Other than that, everything else has been as advertised. Review Source JT Jack T. Owner Accounting Used the software for: 2+ years ### "Great way to stand out" March 6, 2019 5.0 They must have in our current business environment. Pros Revenuejump delivered on their promises. It made a huge difference and I are online strategy. We are the beneficiaries they're hard work. Cons Software can be a big complex at times. Lots of back-end features that takes some patience. Review Source EP Eric P. Client Relations manager Facilities Services Used the software for: 1-2 years ### "Great companion to the business" March 29, 2019 5.0 Innovative and benefits the business greatly! Pros Implemented well. Great support team! It does what it says it will. Cons CBS transfers can be finicky....but support takes complete ownership and fixes/communicates in an extremely timely manner Review Source LF Laura F. Project Manager Information Services Used the software for: 2+ years ### "RenueJump has been an excellent partnership!" October 16, 2019 5.0 We have been partnering with RevenueJump for over two years, helping our customers to improve their review ratings over time. The tool is extremely easy to use and the analytics are powerful, allowing businesses to make changes to better meet customer expectations. Pros The user interface is extremely easy to use. And the reporting is clear and understandable. And most important, ratings started improving shortly after we sent our first batch of surveys. Cons Sometimes with a smaller laptop you have to scroll down to see the send button. Review Source SB Shaun B. CEO Marketing and Advertising Used the software for: 1-2 years ### "Best review software on the market! " September 10, 2019 5.0 Pros My team and I find it super easy to use and effective. We’ve seen a large increase in positive reviews and with the help of the software we’ve been able to get in front of a few customer concerns before they became real issues. Cons Like with any software when our CRM system rolls out a big update we have to go through and reauthorize the software. It only has happened a few times in nearly two years but it still takes time and is just a little annoying. Review Source KC Katlin C. Owner Marketing and Advertising Used the software for: 6-12 months ### "So glad I joined RevenueJump!" February 7, 2019 5.0 I'm glad I chose RevenueJump over the others I was considering. Its super easy not only for my staff but more importantly for my customers to leave me reviews. Pros Super easy onboarding. Dashboard is also easy. Tech support is very responsive and made integration easy. Quickly got reviews on the 3 major review sites for my business. Cons None. Exactly what I was looking for in a review software. Review Source ML Max L. Owner Construction Used the software for: Less than 6 months ### "Easy to use" February 15, 2019 5.0 Reviews were difficult to get before... now they're not. Pros The reviews we get through RevenueJump help us increase our rankings and as a result, our revenue. It makes it easy. Cons I have no negative thoughts about the software. We're just going to keep using it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.