# Hire Aiva Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hire Aiva Software - reviews, pricing plans, popular comparisons to other Lead Management products and more. Source: https://www.capterra.com/p/182919/Hire-Aiva --- # Hire Aiva Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hire Aiva ## What is Hire Aiva? Aiva is a cloud-based software for real estate agents to engage and convert leads. The software instantly contacts new leads via text and phone call within one minute. It follows up consistently for up to a year with unresponsive leads. Aiva qualifies leads in real time using customizable scripts. Qualified leads are instantly delivered to the agent's team through live transfer, email, text and mobile apps. Lead activity is synced with CRMs in real time. Aiva provides collaboration features for teams, mobile apps, and conversion analytics. ## What is Hire Aiva used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Lead Nurturing](https://www.capterra.com/lead-nurturing-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hire Aiva?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://elmstreettechnology.com/&name=Hire Aiva) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hire Aiva 3.9 (16) VS. [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $299 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (16) Ease Of Use 4.0 (958) Value For Money 3.7 (15) Value For Money 4.2 (781) Customer Service 4.0 (15) Customer Service 4.0 (753) ## Hire Aiva alternatives Highest Rated [4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (3,445)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Interaction Tracking 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request Hire Aiva 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create and automatically send premade copy in response to customer messages Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Group campaigns by project, client, or campaign for better management. Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Process of dividing customers into groups based on common characteristics Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Track all opportunities for potential sales and convert them into recurring revenue A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.0 (16) 4.0 Based on 16 reviews ## Pricing Value for money 3.7 (15) Basic $299.00 Per User,Per Month Value for money 3.7 (15) 3.7 Based on 15 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (15) 4.0 Based on 15 reviews ## User reviews Overall rating 3.9 Based on 16 reviews Filter by rating 5(11) 4(1) 3(0) 2(0) 1(4) Mentioned topic Sorted by most recent LM leigh m. Realtor Real Estate ### "Useless " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 5, 2023 Poor customer service, useless calling service as they made contact with 0 of my leads over 6 months while i would call them and make contact with numerous leads over that time . Might as well just bought a text drip campaign as that's all they've done. There is 0 follow up from their sales team as to the performance of their service. They just want you to sign up and then forget about you. Pros did really like anything about it, They continue to text contact my leads but I can get any Crm t do that Cons over the time of 6 months 0 contacts were made by phone. Numerous contacts marked as interested even though they weren't. And others marked as not interested even though they were. Switched from [Structurely](https://www.capterra.com/p/236097/Structurely/) try something different Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nicholas M. Owner Real Estate ### "Ripoff" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 9, 2022 Absolutely terrible, there's almost nowhere to review this company, their business model seems to be built on fraudulent charges Pros When I first started using the program three years ago it seemed promising although they never converted even one lead out of thousands Cons They continually billed me for two quarters after I wrote to them to cancel my account, they lure you in with a low priced introductory offer and then continue to charge your account Reasons for choosing Hire Aiva Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jake R. Owner Real Estate ### "Do not use! " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2022 I will not recommend this service to anyone. I don’t like company’s that make a mistake and then decide not to fix it. It was their accounting department that continued to charge me. But some how I do not receive a refund. Pros I love the fact the company canceled my account after two years of using and not getting any results. When I asked them to cancel the account they decided it would be best for me to continue to pay for their service and not give a return. Cons The company is not a good fit for real estate. They continued to charge me for 6 months and when I asked for a refund for charging me when my account was canceled they said they could not issue a refund. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Aaron Ettinger P. REALTOR Real Estate ### "They lie and charge for disconnected #" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 1, 2021 Sucked Pros The contact rate to the lead is ok...but not really when you realize they lie and have no way of knowing if the number they are texting is valid, just that it is configured as a cell number. So the wording they use when they sell you the product that they only charge for valid cells refers to the type of number, not valid as in it is ringing. Cons Get charged for mystery conversations with disconnected phones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Robby F. Realtor Real Estate ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2020 Pros I like how easy it was to setup and that I can just let it run in the background. Cons I wish I could do everything myself but some things have to be done by contacting support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Joe F. owner Real Estate ### "First Impression" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2020 its been a great experience and will be extending my subscription Pros This software really helps my buyers agent cut through the leads that have no interest or even bad information. They are able to go on numerous appts each day while AIVA communicates with the prospects and the transcripts helps them jump in when buyer is ready Cons sometimes difficult to notice if its a new lead or a continuation of a conversation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Rachael P. Real Estate Broker Real Estate ### "Great lead management software, must have targeted ads" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 30, 2020 Pros The technology behind Aiva is incredible, 'she' speaks to prospects like a real human and does not sound robotic. Aiva has amazing follow up and removes all of the automation we would typically do ourselves. This saves us time and money. Leads are easy to track and manage in the Aiva system. Cons As a lead management tool, Aiva fits perfectly in our business model. However, we are working with our team to better target our audience with the end goal of hopefully getting better quality leads. Currently, the leads we receive do not align with the business we do in terms of location and price range. We hope to fix this via the ads we run which capture the leads that Aiva is engaging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Ryan L. CEO Real Estate ### "Excellent service and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2019 Our experience with Hire Aiva has been very positive. Pros Hire Aiva's platform is simple and effective. Being able to customize the scripts is awesome and the support team is incredible. They work constantly to ensure their service is performing correctly and take care of our requests promptly and professionally. The value is a no-brainer. Cons There are some features that would be extremely helpful for my business, but the team have already worked on some of those and is open to suggestions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jennifer S. Director of Operations Real Estate ### "Lead Conversion Game Changer and Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2019 HireAiva has been a gamechanger for our team. Response time to cold leads is so important, and HireAiva is able to instantly reach out to our leads, and they do so in such a way that it doesn't seem canned. They are able to zig and zag as the conversation adjusts. Also, rep. in the customer success department is responsive, knowledgeable and eager to make changes to help us best convert our leads and fix issues that come up! Pros Our leads are contacted immediately and they don't sound scripted our canned. Plus it integrates relatively easy with our CRM. Cons Sometimes duplicate leads are pushed back to the CRM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Marena C. Client Care Coordinator Real Estate ### "Speed to lead!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2019 The ease of use - both online and on their app is great! The customer service we receive is top notch as well. We provide feedback to Aiva as well - and love that they are continually willing to grow from it. The conversations they have are still our 'voice' and is such an awesome tool! Pros The takeover feature (although I'm not sure if this is out of beta yet but it is AMAZING). Cons Nothing comes to mind. If I had to absolutely come up with something it would be that I have to click twice to see the conversation between Aiva and the lead when in the App. But it is still super user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182919/Hire-Aiva/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)