Who Uses This Software?

SaaS and B2B focused businesses.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Business Hours

Vendor Details

  • HelpShelf
  • helpshelf.co/
  • United Kingdom

About HelpShelf

HelpShelf combines all of your support resources into one gorgeous widget and then makes sure that it's available when it matters.


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HelpShelf Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

HelpShelf Reviews


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