--- title: "Profit.co Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Profit.co the right Performance Management System solution for you? Explore 226 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/182965/Profit/reviews/" page_type: "reviews" language: "en" --- Profit.co 4.8 (226) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Profit.co Ease of use 4.4 Customer Service 4.9 ## Pros and Cons in Reviews MD Mauricio D Processes and innovation internBiotechnology, 51 - 200 employeesUsed the software for: Less than 6 months. “The platform has been particularly impactful in the Innovation & Processes area, where it supports the standardization of processes, tracking of KPIs, and execution of strategic initiatives through clearly defined OKRs.“ April 10, 2026 UF Uthpala F HR ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “However, one functional limitation we identified relates to system capability rather than support performance.“ February 17, 2026 MD Mauricio D Processes and innovation internBiotechnology, 51 - 200 employeesUsed the software for: Less than 6 months. “What stood out the most was the strong integration between OKRs, KPIs, and task management, which allowed us to align strategic objectives with daily operations in a very structured and measurable way.“ April 10, 2026 AB Alyssa B Support ManagerE-Learning, 51 - 200 employeesUsed the software for: Less than 6 months. “Unable to connect multiple users via the slack integration.“ June 23, 2025 MD Mauricio D Processes and innovation internBiotechnology, 51 - 200 employeesUsed the software for: Less than 6 months. “Additionally, integrations with other tools streamline workflows, and the customer support team has been highly responsive, providing quick and effective guidance whenever needed.“ April 10, 2026 ER Edson R Head of Corporate StrategyInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “It lacks bulk import feature for OKRs.“ May 12, 2025 AW April D W administrationRetail, 11 - 50 employeesUsed the software for: I used a free trial. “i like im able to customize and specifics such as dates, topics, meetings, etc all in one place. and they had a free trial for thirty days.“ January 13, 2025 LW Larissa W HR ManagerFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes it's hard to understand the correct settings.“ December 23, 2024 ## Showing most helpful reviews Showing 1-25 of 226 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Liana A. Operations Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great software with super responsive support" August 3, 2020 5.0 Before using the software we were practicing OKR in excel sheets,now everything is easy to track measure,everything at hand any time,no need to ask employees to show their progress or the work already done to achieve our giolas,unnecessary hassle and communication already in the past,you just need to login into dashboard to see your team and the company progress. Pros The software is user friendly,easy to set up.and adjust. The team is constantly working on customizing the soft to meet our expectations. Cons Some features did not met our expectations,but the product team adjusted them accordingly. Alternatives considered [Perdoo](https://www.capterra.com/p/158539/Perdoo/) Reason for choosing Profit.co The tool seemed very user friendly, the price was affordable,the support very helpful. Review Source Response from Profit Apps March 8, 2021 Dear Liana, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future! UF Uthpala F. HR Manager Information Technology and Services Used the software for: Less than 6 months ### "Responsive and Solution-Oriented Live Support Experience" February 17, 2026 5.0 The overall support experience was very positive. \[sensitive content hidden\] was attentive, patient, and solution-driven while assisting us with OKR progress check-in related challenges and other system-related queries. She ensured that our understanding was clear, validated the fixes in real time, and followed through until resolution. For a company managing structured OKR governance across distributed teams, this level of responsive technical support is critical. The interaction strengthened our confidence in the platform’s support framework and its ability to sustain operational continuity. Pros The live support received from the Profit.co team was highly professional and efficient. \[sensitive content hidden\] demonstrated strong product knowledge and quickly understood the root cause of our OKR and Tasks progress check-in issues. She provided clear, step-by-step guidance and ensured the problems were fully resolved rather than offering temporary workarounds. Her responsiveness and structured troubleshooting approach minimized operational disruption for our remote teams. The support experience reflected accountability, ownership, and genuine customer care. Cons The support process itself was smooth and effective, with no concerns regarding the quality of assistance provided. However, one functional limitation we identified relates to system capability rather than support performance. Currently, there is no available feature that allows super users or management to filter task progress strictly on a department-wise basis under Kanban. This limits executive-level visibility and cross-functional oversight, particularly in a structured OKR governance environment. That said, \[sensitive content hidden\] acknowledged the gap proactively and committed to escalating our request to the product development team. We appreciate the transparency and follow-through, and we look forward to potential enhancements that strengthen managerial reporting and strategic visibility. Review Source ET ELSA T. VP of Sales Financial Services Used the software for: Less than 6 months ### "\[sensitive content hidden\] helped" October 12, 2025 2.0 Difficult to use, I don't find it easy to use; it is hard to handle. Difficult to fill, to see options. Pros Have my OKRs and my Team in one place. Also other's...Don't have more things to say about Profit CO. Cons It is challenging to manage, as I can't see the option to copy an OKR from Q3 to Q3. \[sensitive content hidden\] helped me. I don't have the option to do it, as I'm not a power user Review Source KM Kate M. Analyst, Business Integration Non-Profit Organization Management Used the software for: Less than 6 months ### " intuitive tool" November 3, 2025 5.0 I really appreciate how structured and intuitive Profit.co makes the OKR process. It helps our teams align objectives, track measurable progress, and connect day-to-day work with strategic priorities. Pros I appreciate how seamlessly Profit.co integrates with analytics and reporting tools. The data visualization and performance dashboards make it easy to monitor progress, identify risks, and make informed decisions. It’s a great tool for connecting strategic objectives with measurable outcomes. Another standout feature is their 24-hour customer support — I’ve never experienced such a high level of responsiveness and professionalism before. Cons While Profit.co is a powerful OKR management tool, some features can feel a bit complex at firsIt requires time to fully understand how to set it up. Review Source SG Saumya G. Jr. HR Executive Retail Used the software for: Less than 6 months ### "Exceptional Support and User-Friendly Platform" March 10, 2026 5.0 Overall, my experience has been highly positive. The platform simplifies OKR tracking, and the support team - especially \[sensitive content hidden\] - made it even easier to get started and resolve any issues quickly. Pros The platform is intuitive and user-friendly, making it easy to manage OKRs effectively. What stood out the most was the excellent support - \[sensitive content hidden\] in particular was incredibly helpful, responsive, and guided me step by step whenever I had questions. Cons I didn’t encounter any issues at all; the platform worked smoothly, and support was always very helpful. Review Source BM Boipelo M. Enterprise Agile Coach Financial Services Used the software for: 2+ years ### "Service request response time" March 31, 2025 4.0 Pros I like the top and bottom up functionality and the continuous system enhancements. The support team investigated and responded in a timely manner and provided us with a solution. Today I would like to appreciate \[sensitive content hidden\] for his commitment to resolving our issue in record time. Cons Ability to align individual goals to department OKRs Review Source MM Miguel M. CEO Education Management Used the software for: 1-2 years ### "Thanks Profit.co! " June 24, 2025 5.0 It's great and easy to use. I can control every aspect of the business, I can upload evidences and I can asign tasks to everyone. Pros The control on the execution of my business strategy. It's easy to use and all the members of my team are aligned. Cons Some of the KPIs or metrics you have to do the math outside the platform. Some functions are not very intuitive. Review Source AB Alyssa B. Support Manager E-Learning Used the software for: Less than 6 months ### "Incredible Support Experience! " June 23, 2025 4.0 Connected via live chat today with \[sensitive content hidden\]. \[sensitive content hidden\] shared with me what they were able too via chat but within a few minutes asked if we could jump on a call to troubleshoot. I was so happy to receive this request! \[sensitive content hidden\] and a colleague, were able to meet with me and met with SUCH PATIENCE! \[sensitive content hidden\] took the initiative to bring assistance and follow up with confirmation for the resolution! Great initiative! Appreciate the help, \[sensitive content hidden\]!!! Pros The details they allow within the platform. it helps us remain organized and up to date on our follow ups for OKRs. Cons Unable to connect multiple users via the slack integration. Advised they were working on a system for multiple users. Review Source JL Juan L. IT Leader Logistics and Supply Chain Used the software for: Less than 6 months ### "Excellent Tool" June 17, 2025 5.0 Pros It's an intuitive and easy-to-use tool. I can quickly manage my team's performance. It can also be integrated with other tools. Cons Everything it's OK. It is a good tool and easy to use. The support team is good too. Thanks . Review Source SD Sachin D. Regional Sales Manager Retail Used the software for: Less than 6 months ### "Excellent support given by \[sensitive content hidden\]" October 9, 2025 5.0 Fabulous experience, Its a wow experience using the chat option, The executives were couteous and cleared my doubts Pros Chat Support given by the team, 24/7 connectivity is great, Live support option really helps us and enables us to use Profit.co Cons Nothing as of now, as i have just started using the platform haven't found anything which is least in liking about profit.co Review Source MO Marcelo O. VP Operations Computer Software Used the software for: 1-2 years ### "Amazing customer service" February 11, 2021 5.0 Profit's support team is outstanding. I had a few issues where I needed their help late at night or even during the weekends and didn't hesitate to help me. \[SENSITIVE CONTENT HIDDEN\] just to name a few Profit members that have supported my OKRs journey. Thank you all. Pros It's a full solution to enhance the company's execution, including OKRs, Performance Review, and task management. Also, Profit recently launched the OKR academy where our team will learn about the best practices Totally customizable to adjust the company's needs Cons In the beginning, the product is not intuitive and it takes time to set up your quarterly OKRs. However, the Profit team is always available to guide you through it. There are a few features that don't fit our needs but the support team quickly got them and added them as an enhacemnet to be released soon. Reason for choosing Profit.co Price and full package (OKRs, Performance Management and so) Review Source Response from Profit Apps February 16, 2021 Dear Marcelo, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future! IC Iain C. COO Financial Services Used the software for: Less than 6 months ### "Impressive product" February 25, 2021 5.0 The software is easy to understand and get value from it almost immediately. The support is also amazing. Pros The application is easy to learn and setup for your company. There are a large number of templates to help expedite entry and provide examples for you to replicate. There are numerous reporting options to provide visibility from the employee, department and organization levels. The integration with MS Teams also makes it really easy for people to check-in and update their KRs. The customer onboarding and ongoing service is amazing. The team are really proactive and there to help make your implementation successful. The online help and training assets are also really helpful. Cons Not much to dislike at the moment, things are going well and we can see value from day 1. It has a number of integrations with 3rd party products, such as Jira & Excel. It doesn't integrate with MS Power BI, which would be a real bonus for us. Alternatives considered [Quantive StrategyAI](https://www.capterra.com/p/156365/Gtmhub/)[Ally](https://www.capterra.com/p/189997/Ally/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Profit.co Price and overall scores on Capterra were higher for Profit.co Review Source Response from Profit Apps March 8, 2021 Dear Iain, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future! CJ Caleb J. Associate Manager HR Computer Software Used the software for: 1-2 years ### "Review for Profit.co Customer Support" December 2, 2024 5.0 Good Pros User Friendly Product and easy to navigate Cons NA. Review Source ES Estela S. Devops Engineer Financial Services Used the software for: 2+ years ### "Aligning objectives with Profit" September 24, 2024 5.0 1\. Structuring, planning and alignment of objectives. 2. Metrics to identify areas of opportunity. 3. Follow-up and monitoring of progress of objectives and results. Pros Better control, monitoring and visibility of the organization's objectives Cons Sometimes the integration with Jira breaks and it is necessary to reintegrate it Review Source FM Filipa M. Engagement Consultant Program Development Used the software for: Less than 6 months ### "Profit Experience" October 30, 2024 5.0 Pros Customer Support is very helpful and quick to reply to inquiries! Cons A bit hard to set up but the team supports you Review Source DD Deborah D. Human Resources Coorinator Oil & Energy Used the software for: 6-12 months ### "Review on customer support - \[sensitive content hidden\]" September 26, 2024 5.0 Excellent customer support and quick feedback. Pros The responsiveness of the customer support system is top notch and very helpful. Cons The system and the customer support responsiveness to queries. Review Source JEP John Epok P. Regional Platforms Lead Telecommunications Used the software for: 1-2 years ### "OKR and Performance Tracking done fashionably!" December 24, 2023 4.0 Overall above average, great tool but there are minor improvements needed. Pros Transparency - shows who is the owner of the task and to which specific track it belongs to. Ton of features on tracking and task visualization. Reminder - never missed a check in! Collaboration - i can add sub owners on tasks. Cons Interface can be a bit cluttered which leads spending time just to check in. Review Source Response from Profit Apps April 25, 2024 Hi John, Thank you for sharing your feedback with us. Thrilled to hear you're enjoying our platform! Thanks for highlighting its transparency, rich tracking features, and seamless collaboration. We hope to hear more about your experience in the future! Cheers, Profit.co Ruben R. Director, Carrier Performance Information Technology and Services Used the software for: Less than 6 months ### "A complete and adaptable OKR software with fantastic support and speedy development cycle" October 1, 2020 5.0 When we started working with Profit we realised that we have been setting our OKRs all wrong, and we hadn't aligned them to all the non-quantitative projects that the team were doing. There also wasn't a way to regularly update the leadership with progress, and use the OKRs to manage the team's performance. The introduction of Profit has forced us to think more critically not just about how we set OKRs, but what and how we track the Key Results. This is most effective when there are daily and weekly KR check-ins and alignment with day-to-day tasks. Pros The most impactful feature is not the completeness of the suite of interconnecting modules for OKRs, tasks, employee engagement and performance management, or how you can combine both top-down cascading of OKRs/KRs with bottom-up alignment. It is also not the ease of setting up the company structure or OKR levels, or the integrations available easing the transition from spreadsheets. No, what I like the most is the level of support from \[SENSITIVE CONTENT HIDDEN\] and his team to roll this out to our team, constantly listen to user feedback and pushing forward improvements on a weekly basis. Cons There are always features that can be improved on with a new tool, as different users and companies have different ways of working and with different backgrounds and legacy processes to adopt to. The question should not be what I like the least, but how does Profit respond to user feedback? The answer is that they listen carefully, and often already have a solution on their roadmap ready to be prioritised. No issue is too small, just ask! Review Source Response from Profit Apps March 8, 2021 Dear Ruben, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future! Razek Z. Manager, Strategy & Operations Sports Used the software for: 6-12 months ### "Robust tool for goal setting, with an excellent client support team" October 29, 2021 5.0 Pros The sheer variety of key result types makes it easier not only to track goals as per the nature of the key result, but often to create a structured plan for achieving the key results which is centred around the key result type defined by Profit. A tool like Profit makes it extremely convenient for the entire organization to update their progress and initiate cross-functional conversations on a single platform. The check-in feature has inculcated a good practice of periodic tracking of the progress made on annual objectives, allowing us to address issues in a systematic manner thus reducing TAT. The Profit relationship team has been super helpful in addressing technical queries and going out of their way to act on feedback and introducing customized features specific to our needs. They have been kind to organize multiple seminars on OKRs and Profit for the benefit of the entire organization. Cons Initial handholding and training may be required for first-time users. Review Source Response from Profit Apps November 23, 2021 Hi Razek, Thank you for sharing your feedback with us. Appreciate your time. We are happy to learn our OKR software is taking one step closer to achieving your goals. Hoping to hear more about your experiences in the future. VK Vivek K. Researcher Higher Education Used the software for: Less than 6 months ### "Profit.co is a reliable tool for managing performance with a wealth of capabilities for businesses." March 15, 2023 5.0 Overall it is good However, its restricted performance assessment features, costly cost, and restricted goal collection may be negatives for certain few peoples. Pros Having utilized it frequently, I've found that one of Profit.co strongest qualities is its user-friendly and straightforward layout, which makes it simple for newcomers to get up and running right away. The robust reporting features of Profit.co enable teams to monitor progress, spot bottlenecks, and make informed choices. Cons Although Profit.co has specific capabilities for performance reviews, it might not be as complete as other specific performance management systems. Moreover, Profit.co can be pricey, particularly for bigger teams or businesses who want additional capabilities. Profit.co goal collection is smaller than some other alternatives for performance management software, which can make it harder for teams to design objectives that matter. Review Source Response from Profit Apps April 10, 2023 Hi Vivek, Thank you for your feedback on Profit.co! We're glad to hear that you find it reliable for managing performance and appreciate its user-friendly layout and robust reporting features. Regarding performance reviews and goal collection, we value your input and are always looking for ways to enhance our features. We understand that pricing can be a consideration for larger teams, and we are dedicated to offering competitive pricing options while delivering value to our customers. We hope to hear more about your experience in the future! Thank you. DW David W. IT Infrastructure Manager Information Technology and Services Used the software for: 6-12 months ### "New Customer with Global Deployement" July 12, 2022 5.0 We had Profit do some pretty heavy customizations for our deployment and their support has been very engaged and available Pros Very simple to deploy and roll out to users ability to integrate with Teams and Salesforce Cons Some of the views can be cluttered and makes it hard to know what you are looking at. Once filters are adjusted and you are comfortably with the navigation its easier to move around Review Source Response from Profit Apps September 18, 2022 Hi David, Thank you for sharing your experience with Profit.co. Appreciate you taking the time to share a review of your experiences with us. Hoping to hear more about your experiences in the future. Cheers, Profit.co YN Yousof N. CEO Consumer Services Used the software for: 6-12 months ### "Great OKRs Software!" December 14, 2021 5.0 Proft.co has created an excellent structure for our startup to measure what matters most and enforced a culture of accountability based on OKRs. Pros Profit.co provides you with all features you need to run an organization based on OKRs. It is a comprehensive suite with excellent customer support that truly demonstrates listening and caring for the customer's success. Additionally, we have benefited from the amazing OKRs training service they have provided to us. Cons The tasks management module could be improved in terms of ease of use. Review Source Response from Profit Apps December 16, 2021 Hi Yousof, Thank you for sharing your feedback with us. Appreciate your time. It's good to know that you love our support and will assure you continue the same. Looking forward to knowing more about your experiences in the future. Thanks Again. Shyam S. UX Engineer Computer Software Used the software for: Less than 6 months ### "One of the Best OKR Products in the Market" November 21, 2023 4.0 Pros Profit.co is very easy to use and integrate into your workspace. It is very intuitive and properly accommodates all the core principles of OKR at a very cost-effective price. Profit.co makes it very easy to align the organizations objective and initiate cross-functional teamwork on a single platform. Cons I haven't faced any issues up until now with Profit.co. Overall it seems very great. Review Source Response from Profit Apps April 25, 2024 Hi Shyam, Thank you for your positive feedback. We appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future! Cheers, Profit.co LA Luis A. OPEX Medical Devices Used the software for: 6-12 months ### "Support Review" June 5, 2024 5.0 Great experience, so far we have completed almost al implementation milestones. Pros The implementation team is always available, \[sensitive content hidden\] for example Cons Learning curve is kind of hard, so we are still working with deployment team. Review Source YA Yamell A. HR Coordinator Financial Services Used the software for: 6-12 months ### "Nice and easy OKR Software " December 11, 2023 5.0 Pros It always reminds me when I have to do the check-ins. Super easy to see graphics and metrics. Cons I don't see it as a cons but u need to take your time to undestand the software. When I started working with Profit I thought I would never understand it until I dedicated time to it and started using it for longer. Review Source Response from Profit Apps April 25, 2024 Hi Yamell, Thanks for sharing your experience! We're thrilled you find our OKR software nice and easy to use, with handy reminders for check-ins. Looking forward to knowing more about your experiences in the future. Cheers, Profit.co ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.