# Profit.co Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Profit.co the right Project Portfolio Management solution for you? Explore 225 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182965/Profit/reviews

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Profit.co

4.8 (225)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Reviews of Profit.co

Ease of use

4.4

Customer Service

4.9

## Pros and Cons in Reviews

MD

Mauricio D

Processes and innovation internBiotechnology, 51 - 200 employeesUsed the software for: Less than 6 months.

“The platform has been particularly impactful in the Innovation & Processes area, where it supports the standardization of processes, tracking of KPIs, and execution of strategic initiatives through clearly defined OKRs.“

April 10, 2026

UF

Uthpala F

HR ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“However, one functional limitation we identified relates to system capability rather than support performance.“

February 17, 2026

MD

Mauricio D

Processes and innovation internBiotechnology, 51 - 200 employeesUsed the software for: Less than 6 months.

“What stood out the most was the strong integration between OKRs, KPIs, and task management, which allowed us to align strategic objectives with daily operations in a very structured and measurable way.“

April 10, 2026

AB

Alyssa B

Support ManagerE-Learning, 51 - 200 employeesUsed the software for: Less than 6 months.

“Unable to connect multiple users via the slack integration.“

June 23, 2025

MD

Mauricio D

Processes and innovation internBiotechnology, 51 - 200 employeesUsed the software for: Less than 6 months.

“Additionally, integrations with other tools streamline workflows, and the customer support team has been highly responsive, providing quick and effective guidance whenever needed.“

April 10, 2026

ER

Edson R

Head of Corporate StrategyInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“It lacks bulk import feature for OKRs.“

May 12, 2025

ER

Edson R

Head of Corporate StrategyInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“Great to manage performance review lifecycle, and very customizable to consider different inputs (self-assessment, peer review, manager's review, OKRs) and assign weights to them.“

May 12, 2025

FP

Francisco P

People managerConstruction, 201 - 500 employeesUsed the software for: 1-2 years.

“OKR management needs not only the software, it is tied to an organizational culture, and this is hard to connect between the system.“

June 5, 2024

## Showing most helpful reviews

Showing 1-25 of 225 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Liana A.  
Operations Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Great software with super responsive support"

August 3, 2020

5.0

Before using the software we were practicing OKR in excel sheets,now everything is easy to track measure,everything at hand any time,no need to ask employees to show their progress or the work already done to achieve our giolas,unnecessary hassle and communication already in the past,you just need to login into dashboard to see your team and the company progress.

Pros

The software is user friendly,easy to set up.and adjust. The team is constantly working on customizing the soft to meet our expectations.

Cons

Some features did not met our expectations,but the product team adjusted them accordingly.

Alternatives considered

[Perdoo](https://www.capterra.com/p/158539/Perdoo/)

Reason for choosing Profit.co

The tool seemed very user friendly, the price was affordable,the support very helpful.

Review Source

Response from Profit Apps

March 8, 2021

Dear Liana, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

GR

Greg R.  
Engineering Service Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great OKR application!"

December 13, 2024

5.0

Excellent. Lots of value in the application and services for the cost.

Pros

Solid software and very good customer service. Shout out to \[sensitive content hidden\]. and \[sensitive content hidden\] for their support in getting our Performance Application and Program off the ground!

Cons

Some applications have limited configurations, but their support team is open to feedback and improvements.

Alternatives considered

[Leapsome](https://www.capterra.com/p/169660/Leapsome/)

Reason for choosing Profit.co

Most closely met our company's application requirements and was cost-effective.

Review Source

ET

ELSA T.  
VP of Sales  
Financial Services  
Used the software for: Less than 6 months

### "\[sensitive content hidden\] helped"

October 12, 2025

2.0

Difficult to use, I don't find it easy to use; it is hard to handle. Difficult to fill, to see options.

Pros

Have my OKRs and my Team in one place. Also other's...Don't have more things to say about Profit CO.

Cons

It is challenging to manage, as I can't see the option to copy an OKR from Q3 to Q3. \[sensitive content hidden\] helped me. I don't have the option to do it, as I'm not a power user

Review Source

AA

Ahlam A.  
OKRs Officer  
Banking  
Used the software for: 6-12 months

### "OKRs Officer "

October 1, 2024

5.0

has been very helpful for our team in managing tasks and assigning responsibilities. It's made our work processes smoother and more efficient

Pros

simplifies goal setting, task management, and performance tracking with a user-friendly interface and collaborative features. Its flexibility and affordability make it a compelling option for businesses looking to streamline their operations and achieve ambitious goals.

Cons

The disadvantage of profit is the high cost for large teams and the overwhelming customization overload

Switched from

[Easy8](https://www.capterra.com/p/136070/Easy8/)

Easy Redmine can be complex to learn, has customization limits, and might have performance issues.

Review Source

KM

Kate M.  
Analyst, Business Integration  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### " intuitive tool"

November 3, 2025

5.0

I really appreciate how structured and intuitive makes the OKR process. It helps our teams align objectives, track measurable progress, and connect day-to-day work with strategic priorities.

Pros

I appreciate how seamlessly integrates with analytics and reporting tools. The data visualization and performance dashboards make it easy to monitor progress, identify risks, and make informed decisions. It’s a great tool for connecting strategic objectives with measurable outcomes. Another standout feature is their 24-hour customer support — I’ve never experienced such a high level of responsiveness and professionalism before.

Cons

While is a powerful OKR management tool, some features can feel a bit complex at firsIt requires time to fully understand how to set it up.

Review Source

BM

Boipelo M.  
Enterprise Agile Coach  
Financial Services  
Used the software for: 2+ years

### "Service request response time"

March 31, 2025

4.0

Pros

I like the top and bottom up functionality and the continuous system enhancements. The support team investigated and responded in a timely manner and provided us with a solution. Today I would like to appreciate \[sensitive content hidden\] for his commitment to resolving our issue in record time.

Cons

Ability to align individual goals to department OKRs

Review Source

MM

Miguel M.  
CEO  
Education Management  
Used the software for: 1-2 years

### "Thanks Profit.co! "

June 24, 2025

5.0

It's great and easy to use. I can control every aspect of the business, I can upload evidences and I can asign tasks to everyone.

Pros

The control on the execution of my business strategy. It's easy to use and all the members of my team are aligned.

Cons

Some of the KPIs or metrics you have to do the math outside the platform. Some functions are not very intuitive.

Review Source

AB

Alyssa B.  
Support Manager  
E-Learning  
Used the software for: Less than 6 months

### "Incredible Support Experience! "

June 23, 2025

4.0

Connected via live chat today with \[sensitive content hidden\]. \[sensitive content hidden\] shared with me what they were able too via chat but within a few minutes asked if we could jump on a call to troubleshoot. I was so happy to receive this request! \[sensitive content hidden\] and a colleague, were able to meet with me and met with SUCH PATIENCE! \[sensitive content hidden\] took the initiative to bring assistance and follow up with confirmation for the resolution! Great initiative! Appreciate the help, \[sensitive content hidden\]!!!

Pros

The details they allow within the platform. it helps us remain organized and up to date on our follow ups for OKRs.

Cons

Unable to connect multiple users via the slack integration. Advised they were working on a system for multiple users.

Review Source

JL

Juan L.  
IT Leader  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Excellent Tool"

June 17, 2025

5.0

Pros

It's an intuitive and easy-to-use tool. I can quickly manage my team's performance. It can also be integrated with other tools.

Cons

Everything it's OK. It is a good tool and easy to use. The support team is good too. Thanks .

Review Source

SD

Sachin D.  
Regional Sales Manager  
Retail  
Used the software for: Less than 6 months

### "Excellent support given by \[sensitive content hidden\]"

October 9, 2025

5.0

Fabulous experience, Its a wow experience using the chat option, The executives were couteous and cleared my doubts

Pros

Chat Support given by the team, 24/7 connectivity is great, Live support option really helps us and enables us to use

Cons

Nothing as of now, as i have just started using the platform haven't found anything which is least in liking about

Review Source

crE

carlos ruben E.  
COO  
Financial Services  
Used the software for: 1-2 years

### "Excellent Tool"

December 8, 2023

5.0

Fantastic!, It has made our lives easier to focus on what is really important.

Pros

the ease of creating OKRs and the alignment between the areas with their due follow-ups.

Cons

Nothing. All the features are working correctly.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Profit.co

The templates that had already been built and the flow of the processes.

Review Source

Response from Profit Apps

April 25, 2024

Hi Carlos, Thank you for the review! We're delighted to hear you find our tool excellent for creating OKRs and its alignment features. We hope to hear more about your experiences in the future. Cheers, Profit.co

WL

Won L.  
IT Director  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Great OKR, Listing to Customers' needs, Keep improving along with responsive teams (sales&support)"

March 1, 2021

5.0

Again, Profit will be the best OKR system in my opinion with a relatively low price tag instead of using Excel and Emails. It could facilitate all teams(small to a large group, fully customizable and scalable features). Profit OKR included all - full and always with new features, great price along with dependable teams

Pros

Before I used Profit, I had used another OKR platform which was a limited, non-supportive team, and no solution to represent OKR results the way our team wants. Since this first company sold their service, I had to look for a new one. After several attempts few OKR platforms, Profit was the easiest interface with lots of options to customize how our team wanted. Profit teams were always available and responded promptly. The engineering team always open to listen and added my requested inquiry as new features to the platform. Even after the initial setup, all contacts were available minor questions and issues and even supported extended advise on OKR core structures, methodology and understandings.

Cons

Since it offers lots of features, there were several methods you could make your desired solutions. It is not hard but it could have some learning curves and overwhelming till you get used to it. The main difficulties are caused by too many customizable features.

Alternatives considered

[Lattice](https://www.capterra.com/p/151676/Lattice/)[Perdoo](https://www.capterra.com/p/158539/Perdoo/)[Quantive StrategyAI](https://www.capterra.com/p/156365/Gtmhub/)[Ally](https://www.capterra.com/p/189997/Ally/)[Wrike](https://www.capterra.com/p/76113/Wrike/)

Reason for choosing Profit.co

After using several platform free trials, PROFIT was the one that I could set up the specific OKR how our team wants. In addition, PROFIT teams were the most responsive to provide supports for all my questions with answers.

Review Source

Response from Profit Apps

March 8, 2021

Dear Won, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

ADW

April D W.  
administration  
Retail  
Used the software for: I used a free trial

### "metiocary at its best"

January 13, 2025

5.0

i like im able to customize and specifics such as dates, topics, meetings, etc all in one place. and they had a free trial for thirty days. i found additional software options offering more,or at a cheaper premium so unsure if ill keep the account past the trial if im being honest.

Pros

customization available, free trial to test the waters, support is down to earth nice genuine people, and one of the best ive ever used software wise. integrates well with other apps.

Cons

none at this time. im in the trial portion of my account with so at this time nothing bad to say

Review Source

LS

Liliana S.  
People Business Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "Good! But can improve..."

October 14, 2024

4.0

It´s good in general! Before making changes, it is better to inform them, especially in the environment of the page.

Pros

It´s very complete! Everything can be measured, the objective for which it was designed is met.

Cons

They constantly change the page without notice, the intuitiveness is lost.

Review Source

KNA

Kafui Ntifafa A.  
HR Manager  
Computer Software  
Used the software for: Less than 6 months

### "Customer Experience "

March 10, 2025

4.0

So far so good. The team has always been helpful whenever we reach out for assistance

Pros

The Software has a lot of features which gives the user a great experience

Cons

Nothing at the moment. I am still getting use to most of the features.

Review Source

DD

Deborah D.  
Human Resources Coorinator  
Oil & Energy  
Used the software for: 6-12 months

### "Review on customer support - \[sensitive content hidden\]"

September 26, 2024

5.0

Excellent customer support and quick feedback.

Pros

The responsiveness of the customer support system is top notch and very helpful.

Cons

The system and the customer support responsiveness to queries.

Review Source

LA

Luis A.  
OPEX  
Medical Devices  
Used the software for: 6-12 months

### "Support Review"

June 5, 2024

5.0

Great experience, so far we have completed almost al implementation milestones.

Pros

The implementation team is always available, \[sensitive content hidden\] for example

Cons

Learning curve is kind of hard, so we are still working with deployment team.

Review Source

FKP

Faye Kimberly P.  
Learning and Development Associate  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Profitco Customer Service"

June 20, 2024

4.0

Pros

Prompt answer from customer service with accurate instructions.

Cons

None as of now since I'm new to the system.

Review Source

Ritesh J.  
FRONT END DEVELOPER  
Computer Software  
Used the software for: 6-12 months

### "Best OKR software"

November 21, 2023

5.0

Pros

It is one of the best OKR software i have ever used. Our company uses its own OKR software and it has been inspired by . The user experience is top notch and once you have a habit of using it you will feel easy. Also the customer feedback was completely awesome .

Cons

so far it has been a good software, there were some minor bugs in the beginning which they fixed. Also, i had trouble uploading my files in the software.

Review Source

Response from Profit Apps

April 25, 2024

Hi Ritesh, Thank you for your positive feedback. We appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future! Cheers, Profit.co

Ayman E.  
Partner, Consultancy Division  
Management Consulting  
Used the software for: 6-12 months

### "Smart Business Management Tool"

December 10, 2020

5.0

The choice of Profit proved to be a wise decision; from conceptualizing the business need, setting up the system, and enabling users to it is a smooth process due to a very well designed application from one end and dedicated, smart support 24/7 from another. Even for the most complex issues, opening a support chat gets things guided or resolved in minutes, or otherwise different layers of support leaders reach out by other communication means to assist. This is both availability and reliability.

Pros

Very well thought of application/program with a lot of flexibility to use it and customize it to business need, internal processes and tendencies as well as provides a further dimension of bettering the business alignment and management. It is a genuine platform for deploying OKR as a smart tool to manage the business.

Cons

Nothing. Its setup and implementation, the use of the application, etc. All is sufficiently good.

Reason for choosing Profit.co

Thorough comparison between 9 different alternatives including Profit, with comparison elements including technical features, business features, system flexibility, implementation, support, clients list and their feedback.

Review Source

Response from Profit Apps

December 22, 2020

Dear Ayman, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

BCL

Berlindo Citra L.  
Technical Engineering  
Automotive  
Used the software for: 2+ years

### "Task Management "

September 8, 2022

4.0

Pros

This software user friendly The UI/UX used as grateful And Customer service is very helpful

Cons

Sometimes, the software needs too long to refresh or be used (may I need to update the PC or network), meanwhile the software is still used by many people. Please profit, do you can update the software? So the software is faster than now

Review Source

Response from Profit Apps

October 26, 2022

Hi Berlindo, Thank you for your feedback. We are glad to know that you love our support. We take feedback seriously. Will take your pointers to the Product team and will get the support you need. Hope to hear more about your experience with us in the future! Cheers, Profit.co

RN

Robert N.  
Director of Software Development  
Consumer Services  
Used the software for: 6-12 months

### "Stop looking as this is the only OKR solution you need."

August 16, 2020

5.0

Pros

Excellent Product! Excellent Customer Support! The customer support is top-notch with true white glove treatment before and after onboarding. Unlike some vendors that disappear after the transaction, they are attentive and understand what makes good relationships irrespective of the size of the org or users. There are so many pros to this product it's hard to pick. The UI is very intuitive and you can be as complex or as simplistic with your OKRs as your needs grow. I like the fact that if I need to export the data for reporting easily to match company report styles as it is easy to do so you have a lot of flexibility.

Cons

Release notes appear absent so I tend to find new features by stumbling upon or the periodic touchpoints with a company rep. I know there are changes to this coming soon but having a product that is continually evolving with additions is not a con but wish I knew when they were released. I know this is being addressed shortly and such a minor concern.

Reason for choosing Profit.co

No hassle trial and I was able to get up and running with a test drive without the hoops to get started without the pressure laden salespeople.

Review Source

Response from Profit Apps

March 8, 2021

Dear Robert, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

YN

Yousof N.  
CEO  
Consumer Services  
Used the software for: 6-12 months

### "Great OKRs Software!"

December 14, 2021

5.0

Proft.co has created an excellent structure for our startup to measure what matters most and enforced a culture of accountability based on OKRs.

Pros

provides you with all features you need to run an organization based on OKRs. It is a comprehensive suite with excellent customer support that truly demonstrates listening and caring for the customer's success. Additionally, we have benefited from the amazing OKRs training service they have provided to us.

Cons

The tasks management module could be improved in terms of ease of use.

Review Source

Response from Profit Apps

December 16, 2021

Hi Yousof, Thank you for sharing your feedback with us. Appreciate your time. It's good to know that you love our support and will assure you continue the same. Looking forward to knowing more about your experiences in the future. Thanks Again.

XL

Ximena L.  
Jefe Talento y Cultura  
Logistics and Supply Chain  
Used the software for: 2+ years

### "The best way of keep up with your companie's OKR"

August 30, 2022

5.0

Really good experience, the consultants are allways pending to answer questions and to help when required. Congrat to \[SENSITIVE CONTENT\].

Pros

Allows to reflect the OKR team cell working way, Measure its compliance, along with recognizing the teams achievements

Cons

Ocassionally it is hard to reflect how the objectives are to be measured, several test will be required to get to the right measure

Review Source

Response from Profit Apps

September 18, 2022

Hi Ximena, Great to know that you love our OKR software and we serve as one complete solution for your organization. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch with our support team for any queries. We are happy to help. Hoping to know more about your experience with us in the future. Cheers, Profit.co

YA

Yamell A.  
HR Coordinator  
Financial Services  
Used the software for: 6-12 months

### "Nice and easy OKR Software "

December 11, 2023

5.0

Pros

It always reminds me when I have to do the check-ins. Super easy to see graphics and metrics.

Cons

I don't see it as a cons but u need to take your time to undestand the software. When I started working with Profit I thought I would never understand it until I dedicated time to it and started using it for longer.

Review Source

Response from Profit Apps

April 25, 2024

Hi Yamell, Thanks for sharing your experience! We're thrilled you find our OKR software nice and easy to use, with handy reminders for check-ins. Looking forward to knowing more about your experiences in the future. Cheers, Profit.co

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